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Old 11-27-2003, 08:41 AM   #1
Daymare
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Candidhosting down?

Not a good day for it to be down for me.... their tech support is the worst I've ever seen except for IIC internet and it's a holiday so good luck.
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Old 11-27-2003, 08:51 AM   #2
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Not that I have any faith in Candid, but why don't post the IP in question. CandidHosting.com is up and a few people I know that are on Candid are up as well. Maybe it's your server?
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Old 11-27-2003, 08:52 AM   #3
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A ok here!

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Old 11-27-2003, 08:52 AM   #4
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www.isprime.com

switch hosts before you the hosts switches you
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Old 11-27-2003, 09:16 AM   #5
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Our load-balanced machines our down(first time), others are fine.
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Old 11-27-2003, 09:19 AM   #6
MediumPimpin
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I am on the yo -yo plan,

Up down, up down, up down
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Old 11-27-2003, 09:24 AM   #7
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My sites seem to be down for the first time..
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Old 11-27-2003, 09:49 AM   #8
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My sites are down also! Whats going on?
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Old 11-27-2003, 09:57 AM   #9
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My sites are down also! Whats going on?
same here...
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Old 11-27-2003, 10:04 AM   #10
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is quiet down too? this aint so good!
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Old 11-27-2003, 10:08 AM   #11
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Candid Hosting lost a Level Three pipe, going to be a rocky Thanksgiving

Not all is lost since some of my servers are at Jupiter.

Oh well its only money

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Old 11-27-2003, 10:11 AM   #12
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Originally posted by MediumPimpin
Candid Hosting lost a Level Three pipe, going to be a rocky Thanksgiving

Not all is lost since some of my servers are at Jupiter.

Oh well its only money

good for you
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Old 11-27-2003, 10:37 AM   #13
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Very sorry guys, we lost a level 3 pipe and support is working it, I will keep you posted as more information becomes available. I will also see if I can find the IP for you but at the same time I am not going to get in the engineers way and slow them down!
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Old 11-27-2003, 10:41 AM   #14
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You guys are trying thanks man!

I hope you get some Turkey
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Old 11-27-2003, 10:45 AM   #15
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I'm back up
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Old 11-27-2003, 10:52 AM   #16
MediumPimpin
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Im up
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Old 11-27-2003, 10:54 AM   #17
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www.isprime.com

switch hosts before you the hosts switches you

what he said
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Old 11-27-2003, 11:00 AM   #18
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I was down for a couple of hours but all is well again. You know, I got a good response from Tech support. I called them up and they told me what was happening and what they were doing about it.

I have no problem with these guys and have been with Candid for 3 years plus.

True enough not to have all your eggs in one basket, but Candid are certainly no where near as bad as people on here paint them.
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Old 11-27-2003, 11:04 AM   #19
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www.isprime.com

switch hosts before you the hosts switches you
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Old 11-27-2003, 11:25 AM   #20
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server back online
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Old 11-27-2003, 11:26 AM   #21
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they online
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Old 11-27-2003, 11:41 AM   #22
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Quote:
Originally posted by MediumPimpin
I am on the yo -yo plan,

Up down, up down, up down
does candid also host the hosted galleries from mediumpimpin?
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Old 11-27-2003, 11:50 PM   #23
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how long was the down time???
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Old 11-28-2003, 12:38 AM   #24
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to long
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Old 11-28-2003, 12:51 AM   #25
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fuck ... if i have problem with my servers and it's urgent i'll be calling my admins 3 o'clock in the fucking morning so they can fix the fucking thing ;-) THIS IS WHAT THEY ARE GETTING PAID FOR! right???
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Old 11-28-2003, 03:56 PM   #26
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Real hosting companies don't have significant downtime. Real hosting companies don't stay listed in spam block lists. Real Hosting companies respond to their client's support issues.

Time and time again I see Candid being criticised here, whether it's a percieved problem or a real one there is no denying that you'd need to be a mug to trust them.

(Im with a company that has a 100% uptime guarantee, the only downtime I ever see is when or if I reboot my servers.)
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Old 11-28-2003, 04:11 PM   #27
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I'm glad I moved away from Candid.
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Old 11-28-2003, 04:50 PM   #28
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1-877-248-9888

If you ever have a problem with Candid, just fucking call them.

You little bitches complain about "horrible customer service" but when one of their virtual servers go down and they get 40+ emails, what would you rather they do, answer all the emails or fix the fucking problem?

So, if you have a real problem just call them, they always answer the phone.

And if you are gonna complain about a little bit of downtime every couple months, buck the fuck up and go dedicated.

Candid does a good job.

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Old 11-29-2003, 04:57 AM   #29
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Quote:
Originally posted by jawanda
1-877-248-9888

If you ever have a problem with Candid, just fucking call them.

You little bitches complain about "horrible customer service" but when one of their virtual servers go down and they get 40+ emails, what would you rather they do, answer all the emails or fix the fucking problem?

So, if you have a real problem just call them, they always answer the phone.

And if you are gonna complain about a little bit of downtime every couple months, buck the fuck up and go dedicated.

Candid does a good job.

(Not talking about virtual servers & they don't answer all the emails that quickly)
Yeah CandidHosting does a better job than everyone says but you can
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Last edited by chemicaleyes; 11-29-2003 at 05:00 AM..
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Old 11-29-2003, 05:06 AM   #30
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candid are not all that bad, just pick up the phone, call them , and they reboot the server in question.. not a problem..
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Old 11-29-2003, 05:13 AM   #31
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candid are not all that bad, just pick up the phone, call them , and they reboot the server in question.. not a problem..
Yeah np, you can just phone them, but when your not in the US, don't want to phone about everything & anything. Emails need to be answered quicker, which they are doing over time
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Old 11-29-2003, 05:14 AM   #32
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candidhosting and iic internet no comparison.

no fucking way, no fucking how...
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Old 11-29-2003, 05:17 AM   #33
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Originally posted by chemicaleyes
Yeah np, you can just phone them, but when your not in the US, don't want to phone about everything & anything. Emails need to be answered quicker, which they are doing over time
I'm on the other side of the planet to Candid, and I find the easiest way for a reboot is to call them...

surely you can't be that broke... it's only a couple of bucks to phone them

I know what you're saying though, if it's not urgent just send an email.. I agree, but if it's critical and something's broken, well why not call them, it's quicker.
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Old 11-29-2003, 05:24 AM   #34
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surely you can't be that broke... it's only a couple of bucks to phone them
Was just waiting to see how long it was for that comment to come up. you missed the point then. Candid should be able to deal with all probs by email, just like other big hosts seem to be able to do. If you see my post above I said, this is the first time my sites have been down, I like candid and have been with them for a couple of years now. They are only getting better
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Old 11-29-2003, 05:29 AM   #35
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Was just waiting to see how long it was for that comment to come up. you missed the point then. Candid should be able to deal with all probs by email, just like other big hosts seem to be able to do. If you see my post above I said, this is the first time my sites have been down, I like candid and have been with them for a couple of years now. They are only getting better
yeah I agree, I was just saying if it's urgent call them..
no host is perfect, they should be able to handle the
emails as quick as other hosts , but if it's easier to call,
well just do it...
I'm got a couple with Candid, and it's been good mainly,
I've still got bits at rackspace too, but fuck me
they're soooo expensive it's a joke, not sure
how long I'll keep wearing those rackspace charges.
Mind you rackspace are the best hosts, just ridiculous
pricing.
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Old 11-29-2003, 05:33 AM   #36
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yeah I agree, I was just saying if it's urgent call them..
no host is perfect, they should be able to handle the
emails as quick as other hosts , but if it's easier to call,
well just do it...
I'm got a couple with Candid, and it's been good mainly,
I've still got bits at rackspace too, but fuck me
they're soooo expensive it's a joke, not sure
how long I'll keep wearing those rackspace charges.
Mind you rackspace are the best hosts, just ridiculous
pricing.
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Old 11-29-2003, 05:42 AM   #37
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Mama says, "You're getting what you pay for. Quitcherbitchin."
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Old 11-29-2003, 05:45 AM   #38
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Mama says, "You're getting what you pay for. Quitcherbitchin."
who's bitchin? bitch
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Old 11-29-2003, 05:53 AM   #39
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i left candid 2 weeks ago for Webair and I can't beleive how fast things get done.
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Old 11-29-2003, 11:58 AM   #40
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Quote:
Originally posted by jawanda
1-877-248-9888

If you ever have a problem with Candid, just fucking call them.

You little bitches complain about "horrible customer service" but when one of their virtual servers go down and they get 40+ emails, what would you rather they do, answer all the emails or fix the fucking problem?

So, if you have a real problem just call them, they always answer the phone.

And if you are gonna complain about a little bit of downtime every couple months, buck the fuck up and go dedicated.

Candid does a good job.


you'll be better off calling our toll free number ;-)))))
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Old 11-29-2003, 12:05 PM   #41
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you'll be better off calling our toll free number ;-)))))
SPAM
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Old 11-29-2003, 12:05 PM   #42
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Quote:
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Very sorry guys, we lost a level 3 pipe and support is working it, I will keep you posted as more information becomes available. I will also see if I can find the IP for you but at the same time I am not going to get in the engineers way and slow them down!

Hahaha Candid sucks!

You need to move ASAP take a look at Webair, ISprime or Oxeo.

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