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Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. |
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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Can you EVER get you're $ back from epass??
So a host charged me $279 on the 12th and again on the 13th. I told the host and they said the charge on the 12th was Voided.
I called epass and told him that its void and they said they need a fax (in writing) from my host saying its void. My host cmpany policy has it that the never send fax, ever! But they did it for me anyways to epass. After the fax i called epass today and they said their is no $279 translation AT ALL. Like the $ went into thin air?? I just hanged up on them! NEVER AGAIN! Now nor my host or i have the $. Its goneeeeeeeee! |
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#3 |
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Confirmed User
Join Date: Sep 2002
Location: closer then it appears
Posts: 6,655
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I got another problem - I am out of US and can't get money out of epass - just 320 bucks each day.I can't get my money even I attack ATM everyday
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www.garciniatrio.com www.acaitrio.com www.greencoffeetrio.com ICQ 153918034 email [email protected] |
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#5 |
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Confirmed User
Join Date: Oct 2003
Location: Montreal/Calgary
Posts: 672
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I dunno why the adult industry uses Epass... It seems pretty ridiculous, what with the high loading fees, their horrible support, etc..
I tried signing up once... their little 'credit card charge' to verify the account never matched up.. they said I needed to wait a week, and try it again once my username was removed... never bothered |
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#6 |
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Confirmed User
Join Date: Feb 2002
Posts: 7,020
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Bummer. You need to speak to someone else. Try Chris Mallick, he's pretty helpful. His email is: [email protected]
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AIM sherierocks ICQ 127-296-286 Skype traffichor |
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#7 | |
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Confirmed User
Join Date: Aug 2004
Posts: 2,009
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Quote:
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#8 | |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Quote:
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#9 | |
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Confirmed User
Join Date: Aug 2004
Posts: 2,009
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Quote:
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#10 |
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Too lazy to set a custom title
Join Date: Jun 2003
Location: Freeport 7
Posts: 6,132
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What about your host charging you twice? Your host is fine, but epass sucks?
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#11 | |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Quote:
I did everything epass has told me, by the book. Everytime someone overcharges me i just let that $ go? Samething happened to someone elce in the past. Im trying to find that thread. |
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#12 |
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Confirmed User
Join Date: Feb 2005
Location: Montreal
Posts: 3,018
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Threads like this, and the misinformation passed on make me laugh ... particularly tedwinters post questioning why the industry uses epass to begin with ... complaining about high load fees etc ...
There are costs associated with moving money. Period. Any real business person realizes the costs associated with moving your money. Compare Epassporte and the services they provide to standard bank wire transfers, cashier's cheques, and even sending cheques by mail, and then come back and remind us how expensive epassporte is ... Epassporte is a great service! Their telephone support is disappointing and unconsistant, I will give you that ..., but contact Shaliza by email, and she will sort you out. [email protected] |
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#14 |
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Too lazy to set a custom title
Industry Role:
Join Date: Dec 2004
Location: Happy in the dark.
Posts: 93,681
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That is, Sir, one of my biggest fears with using Epassporte for recurring payments... ;(!!... And as for Nydahl yes there is a max you can withdraw everyday but for me it´s safer than a check.
__________________
Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. |
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#15 | |
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Confirmed User
Industry Role:
Join Date: Jan 2004
Location: Toronto
Posts: 2,332
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Quote:
And their customer support SUCKS !!!!! They just keep answering the same bullshit to any of you questions like a trained monkeys. |
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#16 |
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Registered User
Join Date: Apr 2005
Location: Sig Spot. Check.
Posts: 302
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Their support is the WORST I HAVE EVER ENCOUNTERED. Their phone support is completely scripted... and they seem to have no ability to assist in reversing transactions. I've lost a nice chunk of change to them as well. Epass
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#17 | |
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Confirmed User
Industry Role:
Join Date: May 2002
Posts: 2,134
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Quote:
Getting all emotional never really helps. ![]() |
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#18 | |
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Confirmed User
Join Date: Mar 2002
Location: South Florida
Posts: 6,580
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Quote:
I agree with some of your points, the $5.00 reload fee is bullshit, cost me 20 bucks to send $150.00, my bank does not charge me to deposit money. I can understand the 25 cents free per transaction. I would never ever have signed up for an epassporte account if the person i was dealing with would have had other means of payment. There CS is horrible.
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blunts |
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#19 | |
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Confirmed User
Industry Role:
Join Date: Dec 2002
Location: toronto
Posts: 548
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Quote:
In most cases, the pending charge will drop within a few days and the funds will be available in your account. If this does not happen, the merchant has not dropped the auth and we need something in writing from the merchant to release the funds. If you have a question about your account, please feel free to contact me. Shaliza |
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#20 |
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Too lazy to set a custom title
Join Date: May 2004
Posts: 14,423
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never had a problem with epass myself, most people swear by it.
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no sig |
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#21 |
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Confirmed User
Join Date: Mar 2002
Posts: 1,130
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so just tell your host NOT to draw any money next period
see it as a two month payment instead of one
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"where ever you go..there you are." |
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#22 | |
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More Cowbell
Industry Role:
Join Date: Jul 2001
Location: Nakhom Nowhere
Posts: 10,607
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Quote:
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Truth Teller |
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#23 | |
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sell me your banners
Industry Role:
Join Date: Dec 2003
Location: on the tubes
Posts: 12,931
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Quote:
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Media Buyer - Sell me your traffic! FREE to register domains... Better than 99% of the crap sold here! |
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#24 |
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Is on the 1
Industry Role:
Join Date: Sep 2002
Location: Philly Burbs
Posts: 4,996
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It took me 30 days to get my account set up and I had to ask people from epass that are here on GFY to things resolved.... Which it all worked out in the end.
The point that I see most making is this. We all know and understand your support sucks... why just not make it the best there is and loose the sloopy support. People only tolerate sloopy support for so long until they find something thats easier to use for the majority of them out there. For a few, it works just well. I'd place my money on something that has great service and no problems. |
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#25 |
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Confirmed User
Join Date: Mar 2002
Location: NY
Posts: 4,994
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I think its good that they have shitty support, I mean what if they were like paypal, start out with great support, and then when they get huge they start giving you shitty support.
At least this way there are no false hopes or expectations, you know right off the bat, the support will be shitty P.S. I actually like epass although their support does suck. ![]() |
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#26 | |
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Confirmed User
Join Date: Jan 2005
Posts: 6,478
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Quote:
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#27 | |
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So Fucking Banned
Join Date: Sep 2004
Posts: 810
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Quote:
He hasn't finished high school either. He also is a cheap bastard, because if he had gone with a decent hosting company, they wouldn't have charged him twice. |
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#28 |
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Confirmed User
Join Date: May 2001
Posts: 2,944
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EP is a convenient service in most respects and at least to the limited extent I use it, quicker and cheaper than the alternatives. But it does bother me that their routine support is so hopeless and that they seem to have zero interest in improving it. I have had a couple of issues over the past 2 years or so: they were both minor, yet it took Rand's intervention to get a useful response and that seems a crazy way to run a business.
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#29 |
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Confirmed User
Join Date: Feb 2004
Location: United Kingdom
Posts: 575
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Don't leave money in the account take it out as soon as you get it saves shit like this.
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#30 | |
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Confirmed User
Join Date: Oct 2002
Location: European Union
Posts: 1,752
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Quote:
I got a second account and have both cards limit raised to 500. That helps a little ![]() |
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#31 |
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Confirmed User
Join Date: Apr 2002
Location: /root/
Posts: 4,997
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Im just surprised that their reps came to this board like everything is cool and dandy.
If they provide such shitty service I suppose they're not making enough coin or they're too greedy. wth |
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#32 |
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Biz Dev and SEO
Industry Role:
Join Date: Jun 2005
Posts: 15,181
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Usually no problems with epass. But their cs is not as good at it should be...
__________________
--- Busy ranking websites on Google...
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#33 | |
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FUBAR the ORIGINATOR
Industry Role:
Join Date: Jan 2002
Location: FUBARLAND
Posts: 67,374
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Quote:
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__________________
![]() FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com |
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#34 |
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Confirmed User
Join Date: Jan 2002
Location: Marina del Rey, CA, USA
Posts: 679
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I think that we have answered the cardholder's questions fully. It often times appears to me that some people are questioning our methods and slamming our nsupport for reasons that don't make any sence. This sometimes occurs when folks are trying to determin weaknesses in our security. This seems to be one of those times.
Thanks to all of you that support and use ePassporte. Of the hundreds of thousands of cardholders we serve, only a few have legitimate problems and we try to fix those ASAP. C |
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#35 | |
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Confirmed User
Join Date: Jul 2004
Location: NY
Posts: 9,507
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Quote:
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#36 | |
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Confirmed User
Join Date: Oct 2002
Location: European Union
Posts: 1,752
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Quote:
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#37 | |
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Confirmed User
Join Date: Feb 2005
Location: Montreal
Posts: 3,018
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Quote:
The only time you get pending charges is when a merchant does not properly close out their POS receipts. As a CC merchant myself, I know that sometimes staff will put through pre-auth receipts as new transactions, either because they have not been properly instucted on how this creates the above scenerios and inconvenienvces to the cardholders, or because their friends are waiting for them in the car to go to a party or a club ... Pay-at -the-pump gas stations and restaurants are the biggest offenders of this sloppy closeout practise, because both only do initial pre-authorizations on your card, as the full amount is subject to change depending on how much gas you pump, or how much of a gratuity you give your server ... Yes ePass is VERY strict with holding funds in these scenerios ... but it is for YOUR protection as well as theirs! Getting used to this security does take a bit .. Rand will tell you how often I was on ICQ crying about this when I first got my Electron Visa and got my first PENDING charges ... I about shit myself, because there were 2 PENDING transactions the same day totalling more than $450 ... a fair chunk of change to have tied up for anywhere from a week to a month Whatever the reason, this is a fault of the MERCHANT, and not epassporte's. We cannot fault ePass for covering their asses. An ounce of common sense and making an effort to be careful how you use your ePass card, will save you alot of frustrations in the end. Know that when you Pay-at-the-pump for your gas, sure it is convenient, but walking that extra 50 steps into the casheir will eliminate the need for a $50 or $75 pre-auth on your card that could stay there for up to a month!! Also, when you are taking that cute girl from the gas station out for a nice dinner, stop at a MAC machine and grab a couple hundred bucks out ... A MAC machine withdrawl is alot easier to explain to your wife than a $160 debit from CHEZ PARIS -- especially when the wife knows you have not taken HER there for 5 years!! People are so quit to place blame on ePass, but in reality it is the merchants where you use your card who are at fault. We have become very accustomed to the convenience of using our cards everywhere, but going to a MAC machine and physically withdrawing the funds is still your best bet, and will reduce these pesky "PENDING" charges ... |
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#38 |
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Confirmed User
Industry Role:
Join Date: Jun 2002
Location: cloud number 9
Posts: 4,396
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quit whinning.. epassporte is good. had some problems myself but they were solved fast.
__________________
SEO Mogul | ICQ: 163671223 |
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#39 |
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Confirmed User
Industry Role:
Join Date: Dec 2003
Location: Wisconsin
Posts: 3,574
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I've had a few problems with them, and they were not resolved as quickly as I would have liked.. (I want my money NOW!) - but I can't complain about epass, they have taken care of me.
Just a |
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#40 | |
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Confirmed User
Join Date: Oct 2002
Location: European Union
Posts: 1,752
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Quote:
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#41 |
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Confirmed User
Join Date: Feb 2001
Location: Sunny California
Posts: 4,882
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Watch Out!
Epassporte killed my grandparents!
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NICHE MONEY >> Ass Worship • Panties • Solo Teen • Pantyhose Serving up exclusive fetish sites since 1997! |
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