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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#101 |
<&(©¿©)&>
Industry Role:
Join Date: Jul 2002
Location: Chicago
Posts: 47,882
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100..........
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#102 |
Registered User
Join Date: Feb 2005
Location: Banned
Posts: 1,025
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i never buy anything online.I can everything in the real world, right here right now.I nver mess with this crap
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#103 |
Confirmed User
Join Date: Jul 2003
Posts: 1,656
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The only complaints we have are that the wire fees are too expensive, we were quoted $30 by our rep over the phone and then when we went to transfer money it was $50... I would be willing to pay $30 but $50 is a bit much...
Makes it more difficult for us to access money when we like as I don't want to pay $200-300 per month just for epass to send me my own money. LOL! DH
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#104 | |
Industry Vet
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Quote:
What is being disucssed here is not the norm, but the exception. There are over half a million eP accounts. The issue of funds being tied up due to denied transactions or merchants who don't know how to close a transaction do indeed happen, but this is an exception. Not the rule. I use my eP account ALL the time and have *never* had the issue of having funds tied up due to the reasons described in this thread. This does happen or I wouldn't be here talking about it. But, as I have already described, eP didn't invent the pre-auth/settle scenario. I am just explaining to those who've experienced this the cause of their situation. Most CH's will not experience this issue as most merchants know how to close an auth. ePassporte is a pre-paid Visa account, not a credit card. Think of it as a checking account with the spending capability of Visa.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#105 | |
Confirmed User
Join Date: May 2003
Location: Australia
Posts: 1,429
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Webmasters Trade Traffic!!! |
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#106 | |
►SouthOfHeaven
Join Date: Jun 2004
Location: PlanetEarth MyBoardRank: GerbilMaster My-Penis-Size: extralarge MyWeapon: Computer
Posts: 28,609
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Quote:
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hatisblack at yahoo.com |
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#107 | |
Industry Vet
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Quote:
See Post # 84. Varius - Contact me directly if I can help you with this.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#108 |
Registered User
Join Date: Nov 2003
Location: Los Angeles, CA
Posts: 81
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My ePassporte card was declined several times because the card is not issued in US. Of course, the funds were still tied up for 30 days.
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#109 | |
Industry Vet
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Quote:
The merchant you were dealing with didn't scrub out ePassporte, they scubbed out foreigh BIN numbers, or regions.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#110 | |
Confirmed User
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Join Date: Jun 2004
Location: New York, NY
Posts: 6,890
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Quote:
![]() Thanks, I don't actually need to do this, was just curious about it. ![]()
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Skype variuscr - Email varius AT gmail |
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#111 | |
Confirmed User
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Join Date: Feb 2002
Location: I Roam Around
Posts: 2,236
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Quote:
And, of course, that difference between types of accounts is (as I learned in this thread from your explanations, and did not know before) the same reason that it's NOT easy-and-cheap for random poorly-verified account holders to dump big chunks of change from Epassporte into other accounts on short notice. You've explained that well. I'm not breaking your balls about it. It's just the way things are. The only reason I spoke up here is that, rare or not, there is a reason for the preference some people have expressed here, and it struck me as funny for you to be inquiring what the reason would be after having explained it (and the reason it can't be readily satisfied) in great detail over many posts. |
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#112 | ||||
Industry Vet
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Quote:
One reason it makes sense to spend with your eP account and keep a balance there is that it alleviates the very problem you are addressing. If you are an eP account holder with large sums of money in your account and some of that money gets tied up due to a faulty merchant transaction, you wouldn't notice it anymore than you would with a credit card since your balance is such that you have plenty of cushion. Quote:
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The vast majority of the time things work pretty much the way they are supposed to. Once in a while they don't. That small percentage of unexpected occurences will not deter me me and quite frankly I think most people would agree. But if it's enough for you to withdraw from an otherwise positive experience, so be it. With all due respect, really, I'm just trying to keep things in perspective here.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#113 |
Confirmed User
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Join Date: Nov 2003
Location: Sao Paulo, Brazil
Posts: 1,465
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Rand do you know how long it takes for the risk management people to get back with a status on the epass non-business application? I had problems with epveriry and so I was asked to send extra information, which I sent by email with ALL the required scanned documents on 07-04-2005. People from customer services kept giving me random responses like "you must send the cover letter back with the required docs" "we didn't get your email" or "your information was forwarded to the right department". So, after a bunch of useless responses I decided to contact Amparo on ICQ yesterday and re-send all the info again by fax this time. Now I'm just curious how long it takes to get approved or declined. So far contacting cs@epass was very frustrating and kind of scary to be told that the sensitive information sent (like scanned copy of creditcard) was "forwarded to the right department" and at the same time you "didn't get the email". How is it possible?
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#114 | ||
Industry Vet
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Quote:
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I'll get with Amparo and get the details from her and will see if I can help move this along for you.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#115 |
Confirmed User
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Join Date: Nov 2003
Location: Sao Paulo, Brazil
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Thanks for replying Rand.
I've faxed the docs to Amparo yesterday and asked her if it was readable, so I believe everything went fine. I'll be waiting for the status on this. Thank you. |
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#116 |
It's coming look busy
Join Date: Mar 2001
Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn".
Posts: 35,299
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Rand, what is the process for getting your load amount per day increased even if only temporary.
This 500.00 per day is driving me mad when I have to make a purchase of 2500.00 It will take me 6 full days just to load it.
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#117 | |
Industry Vet
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Quote:
I would also offer this suggestion. If you are they type of account holder that loads a lot of funds onto your account, perhpas you should consider a business account. There are no load fees on business accounts other than the cost of the wire. Something to consider.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#118 | |
Industry Vet
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Quote:
- Received the FAX from the merchant. - Delivered it to eP Risk Mgmt. - They have canceled the pending auth - Your funds are now accessible. I hope you'll continue to use ePassporte.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#119 | |||||||||
Confirmed User
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Rand, I'm not quite sure why you're parroting back my own points at me as if you were arguing with me. Did you confuse me with one of your critics? In a thread where an attribute of your product has generated numerous complaints, you expressed puzzlement about why anyone would want a different (unobtainable) attribute that would (suprise!) offer a way to avoid having to deal with the offending attribute. That puzzlement stuck me as funny (since you know all about the offending attribute and the people who keep having trouble with it), and I said so. But I also said, repeatedly, that I understand why things are the way they are, that they are outside of your control, and that your product is nonetheless a good one with which I've had no problems. I'm not one of your critics here.
So why the aggressive recitation of my own points, in the tone of contradiction? It's not like your usual calm professional style (which by the way I greatly admire). Quote:
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Feh. |
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#120 | |
Industry Vet
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
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Quote:
This thread was about pending auth's. You suggest the solution to that is for cardholders to move their money out of eP to thier personal bank account and spend it from there. And yes, I see your point. But it is not the best solution as it actully promotes the very problem being addressed here. ePassporte is a business too. Of course eP would prefer that you use thier product as opposed to moving money out and using some other product or account. Keeping larger balances in your eP account also helps alleviate the very problem disucssed here by providing a cusion "if and ever" you have a merchant tie up your funds by mishandling an authorization. I don't mean to come off like I'm coming at you, at all. I understand very well your point. I addressed specific things you posted for the benefit of anyone reading so that there would hopefully be no confusion.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#121 | |||
Confirmed User
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OK, that does clear the air. This begins to look like simple misunderstanding.
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And just to keep things in perspective, I'll say it again, because it's true -- I *love* my Epassporte card. I get my affiliate money faster and easier using it than by any other method. I'm a fan. I've never had a problem. You guys do good work. Keep it up! No response needed, but you're welcome to the last word if you want it. |
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#122 | |
Industry Vet
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Location: Santa Monica, CA
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Quote:
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-- Rand Payment Industry - Communications - Quality Assurance |
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#123 |
bitchslapping zebras!!!!!
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Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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The p2b thing is actually a simple one -- merchants have to be set up to receive ePassporte as a method of payment from ePassporte personal account holders. The API for this is called ePPurchase. There is a % involved, just like there would be in third party or merchant account processing, and most of the business account holders use eP for payouts, not incoming transactions. Without implementing the API, business account holders are allowed to receive money only from other business accounts.
Just thought I'd throw that in there. There are merchants who are set up to handle these types of transactions and they understand the difference in the fee structure. |
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#124 |
Confirmed User
Join Date: Jul 2004
Posts: 1,435
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How To Verify Your Bank Account
ePassporte has made two small credits into the bank account from which you are verifying. These credits should appear in your bank account in 2-4 business days. ____________________________________ That is real slow, most do it within miniutes!
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- nothing here - |
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#125 |
Confirmed User
Industry Role:
Join Date: Nov 2003
Location: Sao Paulo, Brazil
Posts: 1,465
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Rand, thanks for the help... my epass account got approved today, I've checked for the visa card as well, any idea on how long it takes til the card arrive?
Thanks. |
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#126 |
Service Provider
Industry Role:
Join Date: Mar 2003
Posts: 2,139
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Hi Rand, I have sent you an email a couple of minutes ago about an Epassporte question that I had.
I would appreciate your response to it. Thanks. |
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#127 | |
Industry Vet
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Join Date: Jan 2002
Location: Santa Monica, CA
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Quote:
Hey... if you can figure that one out, you'll really have something. The ACH deposit system in this country doesn't operate in real time. Solve that, and you could revolutionize the ACH system as we know it. Made me think... I love how ePassporte can transfer payments instantly and be accessible globally when the banking system can not. (Sorry, I couldn't resist the plug). ![]()
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-- Rand Payment Industry - Communications - Quality Assurance |
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#128 | |
Industry Vet
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
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Quote:
As far as how long to get your card in Brazil? Not sure. US addresses get their card in about 7 business days +/- (It's been my experience, however, that the US mail has been slow lately). If you need it very quickly, let me know asap and you can have your card sent UPS if you're willing to pay the cost.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#129 | |
Industry Vet
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Quote:
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-- Rand Payment Industry - Communications - Quality Assurance |
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#130 | |
Confirmed User
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Join Date: Nov 2003
Location: Sao Paulo, Brazil
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Quote:
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#131 | |
Service Provider
Industry Role:
Join Date: Mar 2003
Posts: 2,139
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#132 | |
Confirmed User
Join Date: Nov 2002
Location: SoCal
Posts: 3,233
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Quote:
I had acquired an account because that's the way someone wanted to make a payment in the mid-four-figures range, then found out it would take me several weeks to get the money that was already sitting in MY account at $300 (with a service charge for each withdrawal) per day. And if I went out to the store an hour at 1pm on Tuesday but had gone out at 3pm on Monday, I couldn't withdraw any money on Tuesday - because it wasn't 24 hours yet. When I finally got all the money out, the card went into a drawer somewhere or other, where it resides permanently now. I'm sure eP has convenient uses for some things - but transferring money sure ain't it. |
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#133 | |
Service Provider
Industry Role:
Join Date: Mar 2003
Posts: 2,139
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Quote:
Originally Posted by Rand I'll get back to you on that tomorrow. Quote:
And you wonder why some people get frustrated at the often poor service. Laughable. |
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#134 |
Service Provider
Industry Role:
Join Date: Mar 2003
Posts: 2,139
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Rand, your role according to your profile is the Corporate Communications Director.
How many times do I have to email you or bump a thread to get an answer to my account issue? |
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#135 | |
Confirmed User
Join Date: Feb 2002
Posts: 5,042
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#136 |
Registered User
Join Date: Feb 2004
Location: In Your Dreams
Posts: 9,649
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I've never had problems but I think I'll be careful where I use it.
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#137 |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Posts: 51,692
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I've had problems using it as a virtual visa too ... fucking waste of time . I just waited the 30 days to get access to the money
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#138 | |
Industry Vet
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
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Quote:
I can understand your frustration. To give you the benefit of a doubt, I've searched for your email and can not find it. Either I didn't receive it, or I didn't know it was you and forwarded it to another department. Now, I would appreciate the same considersation. I don't normally spend my day reading GFY. So, bumping a thread is not the way to get my attention. Let's be clear on this point. Pick up the phone and call ePassporte or resend your email to me. Rand @ ePassporte .com Put "ePassporte / GFY - Sexus" in the subject line and send your email from your ePassporte email address.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#139 | |
Service Provider
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Join Date: Mar 2003
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Quote:
Thank you. |
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#140 | |
Confirmed User
Join Date: May 2003
Location: Las Vegas
Posts: 1,616
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Quote:
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#141 |
ICQ: 197-556-237
Join Date: Jun 2003
Location: BRASIL !!!
Posts: 57,559
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Rand, not trying to stir shit, but I never got your reply about my 2 visa electron cards.
It's been over a week now and still no news... ![]()
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I'm just a newbie. |
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#142 | |
Industry Vet
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Quote:
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-- Rand Payment Industry - Communications - Quality Assurance |
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#143 | |
Industry Vet
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Quote:
Got it. First time I've ever seen it. Will get back to you as soon as I can.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#144 | |
Industry Vet
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Quote:
I can not complete that request myself as it is a unique situation. I will ask eP about it again tomorrow.
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-- Rand Payment Industry - Communications - Quality Assurance |
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#145 | |
Service Provider
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Join Date: Mar 2003
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#146 | |
ICQ: 197-556-237
Join Date: Jun 2003
Location: BRASIL !!!
Posts: 57,559
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Quote:
Can I just ask you to send me the reply from the Tech department this time?
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I'm just a newbie. |
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#147 |
ICQ: 197-556-237
Join Date: Jun 2003
Location: BRASIL !!!
Posts: 57,559
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And thanks for you help!
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I'm just a newbie. |
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#148 |
Confirmed User
Join Date: May 2003
Posts: 236
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Rand,
I personally won't be using your service untill you have withdrawals to banks for non US users. Are you planning to add this feature? If yes when? |
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#149 |
FUBAR the ORIGINATOR
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#150 |
Too lazy to set a custom title
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Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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I have used them on some small transactions. But never on anything big.
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