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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-17-2008, 02:22 PM   #1
Jayvis
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:stop what do you do when a program says they're having a "NATS" payment issue...?

I'm clearly over the payout limit, sent this company an email asking why I haven't been payed yet and I get this short reply back (and i quote):

"for some reason, NATS is showing you have just come under the 100
min payout. I'm looking into this further. I'll keep you updated."

to which i reply "Um, ok, just let me know..."

I'm clearly over that amount and yet they're saying I'm not?? All I have to do is log-in and it's right there!


Am I missing something here? Or is this normal? It's been about 4 days and I've still heard nothing. I don't want to OUT the program just yet until I hear some feedback...
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Old 01-17-2008, 02:37 PM   #2
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bumps fo me
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Old 01-17-2008, 02:37 PM   #3
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id send to another sponsor
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Old 01-17-2008, 02:39 PM   #4
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tell them what your nuts are showing and that u want your dough nigga
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Old 01-17-2008, 02:42 PM   #5
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switch to a program that doesn't use NATS...like us.
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Old 01-17-2008, 02:42 PM   #6
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a nigga gon git his money!!!!!!
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Old 01-17-2008, 02:44 PM   #7
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take a screenshot of what you're seeing and send it to them...
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Old 01-17-2008, 02:46 PM   #8
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NATS admin does payout reports, so likely what they are saying is that NATS did not add you to the payout report and thats what you are paid from, not the stats would be my guess.

However, I'm not sure why it would take them 4days to fix it though, the few times it has happened to us, NATS is on it quickly and resolved in less than a day usually and we are able to pay the affiliate. From the sponsor side, I understand why its important to do it from the payout report or things get really messed up and become a accounting nightmare.
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Old 01-17-2008, 02:50 PM   #9
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Did you happen to change your payout type recently? NATS is pending an update to correct some payout changes when Webmasters change the payout type, due to the min level changes.

The Admin says what the total payout owed is, but the per webmaster reports aren't counting in the payout changes on min payouts. Which is probably the difference that you are missing.

Anyway, I will hit up NATS again to see if this update can get pushed out.
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Old 01-17-2008, 02:54 PM   #10
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Old 01-17-2008, 02:55 PM   #11
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Old 01-17-2008, 02:58 PM   #12
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Quote:
Originally Posted by TheDoc View Post
Did you happen to change your payout type recently? NATS is pending an update to correct some payout changes when Webmasters change the payout type, due to the min level changes.

The Admin says what the total payout owed is, but the per webmaster reports aren't counting in the payout changes on min payouts. Which is probably the difference that you are missing.

Anyway, I will hit up NATS again to see if this update can get pushed out.
Nah, did nothing of the sort. I've never been paid by them before though if that means anything, just started promoting them but now...
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Old 01-17-2008, 03:01 PM   #13
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Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?
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Old 01-17-2008, 03:05 PM   #14
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Quote:
Originally Posted by V_RocKs View Post
Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?
That is what I was going to say!
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Old 01-17-2008, 03:05 PM   #15
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Nah, did nothing of the sort. I've never been paid by them before though if that means anything, just started promoting them but now...
Ahh... okay.. With the show and all, and a weekend, 4 days isn't all that bad if they had to wait for NATS for anything. Remember nats just can't login at will now, the program has to respond back with the info - then nats respond back - both may need to be online at the same time.
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Old 01-17-2008, 03:14 PM   #16
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Old 01-17-2008, 03:54 PM   #17
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Quote:
Originally Posted by V_RocKs View Post
Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?
what he said
payouts are often 1 pay period behind to allow for checking/accounting etc....
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