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-   -   what do you do when a program says they're having a "NATS" payment issue...? (https://gfy.com/showthread.php?t=800367)

Jayvis 01-17-2008 02:22 PM

what do you do when a program says they're having a "NATS" payment issue...?
 
I'm clearly over the payout limit, sent this company an email asking why I haven't been payed yet and I get this short reply back (and i quote):

"for some reason, NATS is showing you have just come under the 100
min payout. I'm looking into this further. I'll keep you updated."

to which i reply "Um, ok, just let me know..."

I'm clearly over that amount and yet they're saying I'm not?? All I have to do is log-in and it's right there! :1orglaugh


Am I missing something here? Or is this normal? It's been about 4 days and I've still heard nothing. I don't want to OUT the program just yet until I hear some feedback...

Jayvis 01-17-2008 02:37 PM

bumps fo me

Phoenix 01-17-2008 02:37 PM

id send to another sponsor

Oracle Porn 01-17-2008 02:39 PM

tell them what your nuts are showing and that u want your dough nigga

Topher49er 01-17-2008 02:42 PM

switch to a program that doesn't use NATS...like us. :2 cents:

Jayvis 01-17-2008 02:42 PM

http://c.myspace.com/Groups/00015/24/78/15358742_m.jpg

a nigga gon git his money!!!!!! :mad: :mad: :mad:

PR_Sebas 01-17-2008 02:44 PM

take a screenshot of what you're seeing and send it to them...

Wizzo 01-17-2008 02:46 PM

NATS admin does payout reports, so likely what they are saying is that NATS did not add you to the payout report and thats what you are paid from, not the stats would be my guess.

However, I'm not sure why it would take them 4days to fix it though, the few times it has happened to us, NATS is on it quickly and resolved in less than a day usually and we are able to pay the affiliate. From the sponsor side, I understand why its important to do it from the payout report or things get really messed up and become a accounting nightmare.

TheDoc 01-17-2008 02:50 PM

Did you happen to change your payout type recently? NATS is pending an update to correct some payout changes when Webmasters change the payout type, due to the min level changes.

The Admin says what the total payout owed is, but the per webmaster reports aren't counting in the payout changes on min payouts. Which is probably the difference that you are missing.

Anyway, I will hit up NATS again to see if this update can get pushed out.

CurrentlySober 01-17-2008 02:54 PM

Call MinusOneBit!

CurrentlySober 01-17-2008 02:55 PM

The Above Was A Joke By The Way!!!

Jayvis 01-17-2008 02:58 PM

Quote:

Originally Posted by TheDoc (Post 13663300)
Did you happen to change your payout type recently? NATS is pending an update to correct some payout changes when Webmasters change the payout type, due to the min level changes.

The Admin says what the total payout owed is, but the per webmaster reports aren't counting in the payout changes on min payouts. Which is probably the difference that you are missing.

Anyway, I will hit up NATS again to see if this update can get pushed out.

Nah, did nothing of the sort. I've never been paid by them before though if that means anything, just started promoting them but now... :disgust

V_RocKs 01-17-2008 03:01 PM

Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?

Princess Ellisa 01-17-2008 03:05 PM

Quote:

Originally Posted by V_RocKs (Post 13663342)
Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?

That is what I was going to say!

TheDoc 01-17-2008 03:05 PM

Quote:

Originally Posted by Jayvis (Post 13663332)
Nah, did nothing of the sort. I've never been paid by them before though if that means anything, just started promoting them but now... :disgust

Ahh... okay.. With the show and all, and a weekend, 4 days isn't all that bad if they had to wait for NATS for anything. Remember nats just can't login at will now, the program has to respond back with the info - then nats respond back - both may need to be online at the same time.

notoldschool 01-17-2008 03:14 PM

Quote:

Originally Posted by ThatGuyInTheCorner (Post 13663317)
Call MinusOneBit!

:winkwink:

borked 01-17-2008 03:54 PM

Quote:

Originally Posted by V_RocKs (Post 13663342)
Perhaps you had sales from :

1 - 15 Dec $50
16 - 31 Dec $40
1 - 15 Jan $50

But when you count that they pay 2 weeks behind you don't have $140, you have $90 which is below $100?

what he said
payouts are often 1 pay period behind to allow for checking/accounting etc....


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