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-   -   Wow! How is Weg Cash getting staying under 1% chargebacks with this scam? (https://gfy.com/showthread.php?t=774192)

Shap 10-05-2007 01:26 PM

Quote:

Originally Posted by 12clicks (Post 13193899)
while you're still up his ass can you also pull out the explaination for the use of the word "scam"?

Ron looking back at my choice of the word scam. From an industry perspective I can see how most people would not see it as a scam at all. Looking at it from a surfer's perspective I think a large number of them would describe it as a scam. When a surfer clicks the first join page which says Get a 3 Day Free Trial Here and then they hit this page which gives them the free trial plus an offer BELOW the submit button where they are getting billed $1.37 I think a decent percentage of them would describe this as a deceitful.

makefuckingmoney 10-05-2007 01:32 PM

i think your problem with prechecked crosses, is also with 90% of the pay per signup companies online. Singling out weg and using the word scam and i think your thread looked more like it had an agenda if anything.

esnem 10-05-2007 01:38 PM

Quote:

Originally Posted by pocketkangaroo (Post 13193505)
My comment had nothing to do with WEG. You apparently didn't even read what was quoted.

My comment was in regards to popping up a billing page over another billing page which is clearly intended to deceive users and steal from websites. It had nothing to do with WEG. Here is the post I was quoting: http://www.gfy.com/showthread.php?p=...0#post13191870

sorry, i clarified in a follow-up once it was pointed out:
http://www.gfy.com/showpost.php?p=13...&postcount=149

dready 10-05-2007 01:45 PM

I doubt there is one single surfer who would see this sign up page and not call it a scam, whether he noticed it as such before, or after he signed up.

Most are going to be thinking they are getting what was advertised... a free trial, and then they get a bill. The chargebacks must be insane.

12clicks 10-05-2007 01:48 PM

Quote:

Originally Posted by Shap (Post 13193964)
Ron looking back at my choice of the word scam. From an industry perspective I can see how most people would not see it as a scam at all. Looking at it from a surfer's perspective I think a large number of them would describe it as a scam. When a surfer clicks the first join page which says Get a 3 Day Free Trial Here and then they hit this page which gives them the free trial plus an offer BELOW the submit button where they are getting billed $1.37 I think a decent percentage of them would describe this as a deceitful.

Considering that this is an industry board, I think you should use the industry's perspective. If you want to use a surfer's perspective, one that you're merely guessing to be true, you should post it on a surfer's board somewhere.
:winkwink:

I'm not sure where you got the idea that it was ok to call another company's PERFECTLY LEGAL business model a scam but I think you should have chosen another word.

esnem 10-05-2007 01:51 PM

http://www.gfy.com/skins/gfy2007hdr/logo.gif

BV 10-05-2007 01:57 PM

IMO, it's a good idea to be familiar with the surfers perspective.

Shap 10-05-2007 02:07 PM

I think I've made it blatantly obvious in this thread that I don't know shit about high risk processing. My chargeback rate is 0.25%. I don't know anything about milking surfers for every penny possible. I know many of you may call me an idiot for running my company this way but I truly care what my members think. Their satisfaction is my number 1 concern. I do alot of things that most people in this thread would never dream of. I listen to what my members want. As an example I spend over a $1,000,000 a year on content for one site (Twistys). With all that said I don't believe I ever claimed to know how to run a high risk company. The same way I'm sure Brad, 12clicks and Weg would never consider spending the amount of money and time that I spend on keeping my members happy.

The surfers that join Twistys are treated like kings. I would say it's safe to say that 99.9% of people that join Twistys would be willing to join another adult site based on their experience with us.

Now, whether you guys care or not, the truth is the same can't be said for the surfer that joins this Weg (or any company with this structure) site and it's cross sold sites.

As an industry that is consistently under fire it seems to me like it would make sense for us give people reasons to continue to trust and do business with us. Instead, as an industry, we not only give them the gun we provide them with the ammo to come after us and regulate our business for us.

Shap 10-05-2007 02:10 PM

Quote:

Originally Posted by 12clicks (Post 13194042)
Considering that this is an industry board, I think you should use the industry's perspective. If you want to use a surfer's perspective, one that you're merely guessing to be true, you should post it on a surfer's board somewhere.
:winkwink:

If I made this post on JBM I'd agree with you. But this is gfy :winkwink:

RichC 10-05-2007 02:11 PM

Fuck the surfers perspective, it's the customers perspective that matters.
The opportunity of getting into multiple entertainment sites for FREE or a trivial cost adds tremendous value to the consumer.

What's up with forcing the customer to pay 24.95 up front? Where's the value in that?

Consumers are savy, and they recognize in droves what represents a better value.

I remember as a kid those cd magazine ads...that would give ya 12 free cds for a penny... I love that shit as a consumer, did brick and mortar stores like those campaigns?

pocketkangaroo 10-05-2007 02:14 PM

I think a lot of you guys forget that this goes on in every industry online. Take a look at the mainstream dating industry someday, now that's got some shady business tactics. Here are some things I've seen in mainstream:

-Forcing members to fax their cancellation request in. This was done by a very popular dating site in mainstream.

-Putting callers on hold for over a half hour when trying to cancel their account (AOL).

-Making users go through 10 pages to cancel their account and on the final page completely reverse the words around and confuse the user into continuing his membership. (Classmates.com)

Heck, a couple years ago I signed up for the MLB Access plan online that gets you all the baseball games. Apparently it was "auto-renew". So I went to call them to cancel it and the line was literally busy non-stop for 3 weeks. I eventually got through and was put on hold. I was at work and left the thing on speaker as I sat for 3 hours before they hung up. I eventually had to charge it back and file a report with the BBB to even get them to take me off the auto-renew. This isn't some scummy porn company, it's Major League Baseball.

Here is a good article from PCWorld that talks about the tactics of some major companies.

http://www.pcworld.com/article/id,12...s/article.html

Companies do this all over. Whether it's Fortune 500 or some offshore porn company. It's a balance of risk/reward. Sure it sucks from a consumer standpoint, but it's happening all over. If it wasn't for this stuff, affiliates wouldn't be getting paid $35 for a $3 trial.

Roald 10-05-2007 02:16 PM

Quote:

Originally Posted by Shap (Post 13194120)
I think I've made it blatantly obvious in this thread that I don't know shit about high risk processing. My chargeback rate is 0.25%. I don't know anything about milking surfers for every penny possible. I know many of you may call me an idiot for running my company this way but I truly care what my members think. Their satisfaction is my number 1 concern. I do alot of things that most people in this thread would never dream of. I listen to what my members want. As an example I spend over a $1,000,000 a year on content for one site (Twistys). With all that said I don't believe I ever claimed to know how to run a high risk company. The same way I'm sure Brad, 12clicks and Weg would never consider spending the amount of money and time that I spend on keeping my members happy.

The surfers that join Twistys are treated like kings. I would say it's safe to say that 99.9% of people that join Twistys would be willing to join another adult site based on their experience with us.

Now, whether you guys care or not, the truth is the same can't be said for the surfer that joins this Weg (or any company with this structure) site and it's cross sold sites.

As an industry that is consistently under fire it seems to me like it would make sense for us give people reasons to continue to trust and do business with us. Instead, as an industry, we not only give them the gun we provide them with the ammo to come after us and regulate our business for us.

Keep fucking the surfer and stop crying that ratios go down and down right ;)) its amazing to see the (type of) complaints we hear from our visitors on a lot of well known sites. Only so much for long term huh

Shap 10-05-2007 02:17 PM

Quote:

Originally Posted by RichC (Post 13194133)
Fuck the surfers perspective, it's the customers perspective that matters.
The opportunity of getting into multiple entertainment sites for FREE or a trivial cost adds tremendous value to the consumer.

What's up with forcing the customer to pay 24.95 up front? Where's the value in that?

Consumers are savy, and they recognize in droves what represents a better value.

Good one. I needed a good laugh. :1orglaugh

Roald 10-05-2007 02:18 PM

tip to our pre checked friends, put the text next to the pre checked box in yellow. Works wonders on a white page.

Shap 10-05-2007 02:19 PM

Quote:

Originally Posted by pocketkangaroo (Post 13194145)
I think a lot of you guys forget that this goes on in every industry online. Take a look at the mainstream dating industry someday, now that's got some shady business tactics. Here are some things I've seen in mainstream:

-Forcing members to fax their cancellation request in. This was done by a very popular dating site in mainstream.

-Putting callers on hold for over a half hour when trying to cancel their account (AOL).

-Making users go through 10 pages to cancel their account and on the final page completely reverse the words around and confuse the user into continuing his membership. (Classmates.com)

Heck, a couple years ago I signed up for the MLB Access plan online that gets you all the baseball games. Apparently it was "auto-renew". So I went to call them to cancel it and the line was literally busy non-stop for 3 weeks. I eventually got through and was put on hold. I was at work and left the thing on speaker as I sat for 3 hours before they hung up. I eventually had to charge it back and file a report with the BBB to even get them to take me off the auto-renew. This isn't some scummy porn company, it's Major League Baseball.

Here is a good article from PCWorld that talks about the tactics of some major companies.

http://www.pcworld.com/article/id,12...s/article.html

Companies do this all over. Whether it's Fortune 500 or some offshore porn company. It's a balance of risk/reward. Sure it sucks from a consumer standpoint, but it's happening all over. If it wasn't for this stuff, affiliates wouldn't be getting paid $35 for a $3 trial.

I agree 100000% The difference with us is the government and religious right want to put an end to our industry. They have no problem with MLB Access, AOL, or even Microsoft for that matter.

Phil 10-05-2007 02:23 PM

And where is WegCash on this one?

mrkrabs 10-05-2007 02:24 PM

see sig!!!

Shap 10-05-2007 02:35 PM

It's amazing how many people in this industry get so caught up in their own shit that they can't even see straight and make themselves look like idiots.

I'll agree that using the word scam was harsh. I didn't have to go that far.
I'll agree that i don't know shit about high risk processing.
I'll agree that our industry isn't the only industry in the word to use cross sells and deceptive ways of getting people to spend more.

I agree to all that. But all of you guys coming out here says that these cross sells are value added and I should STFU because this WEG site is offering far more value than I am are just making yourselves look stupid. It's one thing to debate whether cross sells are good for the business or not. But don't try spin this around and say that "pre-selected" cross sells are value added. If they were so value added there would be no need to pre select them.

That isn't even addressing the quality of the sites they are cross selling to.

RichC 10-05-2007 02:36 PM

Quote:

Originally Posted by Shap (Post 13194153)
Good one. I needed a good laugh. :1orglaugh

I'm all heart mother fucker...say it with me
https://youtube.com/watch?v=OaiSHcHM0PA

Shap 10-05-2007 02:38 PM

Quote:

Originally Posted by [illnet]-Romeo (Post 13192712)
Did you honestly just call your surfer a 'client' now that's just fucking priceless.

When you understand billing, the rules and parameters of visa/mc high risk merchant accounts, come back and say something intelligent. Your rambling of 3rd party processors has no value in this thread

I did just call my surfer a client. It may be priceless to you but it definitely has paid off HUGE for me.

fuzebox 10-05-2007 02:41 PM

Quote:

Originally Posted by Shap (Post 13194165)
I agree 100000% The difference with us is the government and religious right want to put an end to our industry. They have no problem with MLB Access, AOL, or even Microsoft for that matter.

Exactly. People forget that adult companies should be staying 2x as clean as the next company.

Shap 10-05-2007 02:44 PM

Quote:

Originally Posted by RogerV (Post 13193456)
Back in the day pre 2000 people did pay when there wasn?t as much free hardcore out there etc. but they still canceled because the reality of this biz its a impulse buy. they wack off then they get upset they had to pay for it. guilty feelings I guess.
Members areas had more Porn then you new what to do with. But the paysite owners back then realized no mater what you have people will still cancel.

I don?t know anyone who likes to pay for porn no matter how good you think yours is. Even when I purchase a movie in a hotel I feel like shit once I?ve taken care of business and ask myself why I just paid for it.

Hi Roger. I have to disagree with you. I think you are looking at this from a very different point of view. You see you get pussy on your own. Porn is a supplement to your sex life. I don't think that is the case for all porn surfers. I think alot of porn surfers may not be getting sex on their own and may rely heavily on porn for their sexual release. As a result paying for porn may not be something that bothers them as much.

JerseyPuma 10-05-2007 02:46 PM

this thread is fucking HILARIOUS to still be talking about WEG. sad state of affairs.

RogerV 10-05-2007 02:51 PM

Quote:

Originally Posted by Shap (Post 13194273)
Hi Roger. I have to disagree with you. I think you are looking at this from a very different point of view. You see you get pussy on your own. Porn is a supplement to your sex life. I don't think that is the case for all porn surfers. I think alot of porn surfers may not be getting sex on their own and may rely heavily on porn for their sexual release. As a result paying for porn may not be something that bothers them as much.

I see your point and I understand why some guys might need to pay for it. I do get the urge to check some porn out myself, but I still dont think its a long term decision more of an impulse and spur of the moment decision from seeing a hot chick on tv or online etc.

When people evaluate there bills at the end of the month, the first thing to go would be a recurring porn membership no matter how good it is I think.:2 cents: not to say they wont be back again later LOL. thats where having good content comes into place.

But the goal is to get them in the door first

Snake Doctor 10-05-2007 02:54 PM

So does anyone know what WEG stands for?

starpimps 10-05-2007 02:55 PM

you fuck the surfer and they will not pay to fuck themselves anymore:2 cents:

RichC 10-05-2007 02:57 PM

Quote:

Originally Posted by Shap (Post 13194240)
But all of you guys coming out here says that these cross sells are value added and I should STFU because this WEG site is offering far more value than I am are just making yourselves look stupid.

https://youtube.com/watch?v=p-oHuogx6_Y

fuzebox 10-05-2007 03:02 PM

Quote:

Originally Posted by RogerV (Post 13194294)
When people evaluate there bills at the end of the month, the first thing to go would be a recurring porn membership no matter how good it is I think.:2 cents:

I'm sure a $24.95 charge they agreed to at the start gets "evaluated" a lot better than 3 surprise $40 charges :winkwink:

The Ghost 10-05-2007 03:04 PM

Great thread.

RogerV 10-05-2007 03:11 PM

Quote:

Originally Posted by RogerV (Post 13194294)
I see your point and I understand why some guys might need to pay for it. I do get the urge to check some porn out myself, but I still dont think its a long term decision more of an impulse and spur of the moment decision from seeing a hot chick on tv or online etc.

When people evaluate there bills at the end of the month, the first thing to go would be a recurring porn membership no matter how good it is I think.:2 cents: not to say they wont be back again later LOL. thats where having good content comes into place.

But the goal is to get them in the door first


Also
Now in days I shoot exclusive and have a mix of old school and new school style of thinking. kinda met in the middle. we have some cookie cutter sites and some exclusive sites that we shoot for in-house. to be honest retention is about the same across the board.

I love trials to get them in the front door and now I pride myself on a good members section that we update weekly to keep them retaining although I dont think it helps alot.

as for cross sales I think the surfer is savvy enough to notice it.

We all think we know what we are doing but I've been doing this now almost 11 years and I still have no hard answers Its a continous trial and error because we are dealing with so many types of surfers and the industry changes with all the new types of free sites etc.

Who knows what the price for porn should really be?

I can eat a steak for $10 bucks at sizzler or $30 at the palm it fills me up the same although one might taste a little better. the end result is the same I'm satisfied or pissed I just paid $30 for a steak that sucked LOL.

crazy thing is I still go back to both places

At the end of the day Porn is porn and Pussy is Pussy. unless your into S&M or something strange. what I'm trying to say is all it takes is one hot girl to get me off. Even if you update it all the time

RogerV 10-05-2007 03:15 PM

Quote:

Originally Posted by fuzebox (Post 13194331)
I'm sure a $24.95 charge they agreed to at the start gets "evaluated" a lot better than 3 surprise $40 charges :winkwink:

Not really it could be for $9.99 and they would still cancel it. or the 9.99 sites would have taken off.

Its crazy cause people will pay $5 for a coffee everyday and fell good about it. with porn they feel dirty or think they dont need it when its time to pay.

RogerV 10-05-2007 03:18 PM

Quote:

Originally Posted by starpimps (Post 13194312)
you fuck the surfer and they will not pay to fuck themselves anymore:2 cents:

They will always come back... Maybe not to the same site but they will be back:winkwink:. unless they find a free site that gives them what they need.

What needs to be done is limit the free hardcore or censor it Period.
No pink or cum shot for free unless they pay

12clicks 10-05-2007 03:27 PM

shap, my objection is to the use of the word "scam"
you run your business one way, WEG does it a different way.
They're far more successful than you and are 100% legal.
you could have had this Convo without using the word scam

12clicks 10-05-2007 03:27 PM

shap, my objection is to the use of the word "scam"
you run your business one way, WEG does it a different way.
They're far more successful than you and are 100% legal.
you could have had this Convo without using the word scam

fuzebox 10-05-2007 03:28 PM

Quote:

Originally Posted by RogerV (Post 13194394)
What needs to be done is limit the free hardcore or censor it Period.
No pink or cum shot for free unless they pay

Then I start a hardcore free site and steal everyone's traffic. You can't really stop the escalation :(

Shap 10-05-2007 03:31 PM

Quote:

Originally Posted by 12clicks (Post 13194432)
shap, my objection is to the use of the word "scam"
you run your business one way, WEG does it a different way.
They're far more successful than you and are 100% legal.
you could have had this Convo without using the word scam

I agree. The use of the word scam was not needed.

RogerV 10-05-2007 03:35 PM

Quote:

Originally Posted by fuzebox (Post 13194438)
Then I start a hardcore free site and steal everyone's traffic. You can't really stop the escalation :(

I Agree and thats the problem we now face today. everyone trying to outdo the next with more free stuff:(

And that is why you have companies that use more deceptive marketing ways to get people in the front door of there sites. as long as its legal I dont care and I'm sure visa keeps a close eye on it.

We can all point the finger at eachother but it will never change

pocketkangaroo 10-05-2007 03:54 PM

Quote:

Originally Posted by Shap (Post 13194120)
I think I've made it blatantly obvious in this thread that I don't know shit about high risk processing. My chargeback rate is 0.25%. I don't know anything about milking surfers for every penny possible. I know many of you may call me an idiot for running my company this way but I truly care what my members think. Their satisfaction is my number 1 concern. I do alot of things that most people in this thread would never dream of. I listen to what my members want. As an example I spend over a $1,000,000 a year on content for one site (Twistys). With all that said I don't believe I ever claimed to know how to run a high risk company. The same way I'm sure Brad, 12clicks and Weg would never consider spending the amount of money and time that I spend on keeping my members happy.

The surfers that join Twistys are treated like kings. I would say it's safe to say that 99.9% of people that join Twistys would be willing to join another adult site based on their experience with us.

Now, whether you guys care or not, the truth is the same can't be said for the surfer that joins this Weg (or any company with this structure) site and it's cross sold sites.

As an industry that is consistently under fire it seems to me like it would make sense for us give people reasons to continue to trust and do business with us. Instead, as an industry, we not only give them the gun we provide them with the ammo to come after us and regulate our business for us.

I see exactly where you're coming from. It's tough to say, but both sides of this argument are right. As someone mentioned earlier, you're in the paysite business, while others are in the processing/risk business. You make your money from rebills, they make their money from upsell/cross sells. It's two completely different business models, so it's not really fair to compare the two.

I do understand your position that this kind of stuff pisses off customers. It makes it harder to convert when there is a percent of the public that has been burned and are skeptical of joining a porn site again. It's also why you pay high processing fees.

But it's just business. There is nothing that can be said that will change how others operate. But speaking out and saying what you feel hurts your business is good. I've been surprised to see how many people who run sites like yours kiss the ass of people who are hurting their style of business.

esnem 10-05-2007 04:39 PM

Quote:

Originally Posted by RogerV (Post 13194460)
I Agree and thats the problem we now face today. everyone trying to outdo the next with more free stuff:(

that's called competition

Quote:

Originally Posted by RogerV (Post 13194460)
And that is why you have companies that use more deceptive marketing ways to get people in the front door of there sites. as long as its legal I dont care and I'm sure visa keeps a close eye on it.

aggressive and deceptive are two different things

Quote:

Originally Posted by RogerV (Post 13194460)
We can all point the finger at eachother but it will never change

it is only going to become more competitive on the free-site side. third-party billing only gives a stepping stone to new competition on the pay-site side. most will never figure out what they're doing enough to make real money these days. that is why companies who understand billing and risk management will continue to be the biggest and pay the most.

people can argue about the model all they want, that's the way it works for now. when it does change, the same people will still be on top of the game.

Platinum Dave 10-05-2007 06:14 PM

Quote:

Originally Posted by RogerV (Post 13193456)
Back in the day pre 2000 people did pay when there wasn?t as much free hardcore out there etc. but they still canceled because the reality of this biz its a impulse buy. they wack off then they get upset they had to pay for it. guilty feelings I guess.
Members areas had more Porn then you new what to do with. But the paysite owners back then realized no mater what you have people will still cancel.

I don?t know anyone who likes to pay for porn no matter how good you think yours is. Even when I purchase a movie in a hotel I feel like shit once I?ve taken care of business and ask myself why I just paid for it.

Good post Roger, no matter what the porn is, its still dick in pussy/ass/mouth... guy jerks off and wishes he didn't just spend that money.

There is no miracle porn that others don't have only select few have this wonder potion of porn...


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