Is CCBILL going down the toilet like iBill did? - GoFuckYourself.com

Naughty-Pages · 08-23-2007, 12:40 PM

I had countless ccbill affiliate program accounts that were all signed up for separately..

Last month on the 21st I had ccbill merge them all together. (I now have a total of 99 affiliate accounts)

Immediately I had noticed that I was missing hundreds of dollars in sales that I was owed prior to the 21st...

None of their totals added up right for anything at all, it was completely obvious that there was a problem.

I immediately emailed them and they couldn't see anything wrong..

After a half dozen emails back and forth and a bunch of screen caps spelling it out for them they finally noticed the issue and sent the problem to "resolution" to have it fixed..

23 days went by with no word back from them.. So I emailed them again to see what was up, I was told they were very busy and were sending it back to "resolution" again.

Today as I looked at my checks, I've only been paid sales over the past month for just my main account and one other account, I HAVE NOT BEEN PAID for the other 97 affiliate accounts.. (I have 99 total)

I just emailed them again... (all-in-all it's been 33 days since the problem happened and 24 emails sent and received so far with no results...)

They owe me a crapload of money and seem to be in no hurry to correct their problems...

Anyone else having problems like this?

Should I be worried that CCbill is gonna screw us all like ibill did?

tony286 · 08-23-2007, 12:41 PM

Why dont you contact RonC if you do a search his email is somewhere on here.

Tiffany Preston · 08-23-2007, 12:46 PM

Not good to heard that honey and not good for business when someone post a bad comments like that , I am with ccbill as well and i am close to switch with another company

Not hte first time a heard stuff like that about them!

Quote:

Originally Posted by Naughty-Pages

I had countless ccbill affiliate program accounts that were all signed up for separately..

Last month on the 21st I had ccbill merge them all together. (I now have a total of 99 affiliate accounts)

Immediately I had noticed that I was missing hundreds of dollars in sales that I was owed prior to the 21st...

None of their totals added up right for anything at all, it was completely obvious that there was a problem.

I immediately emailed them and they couldn't see anything wrong..

After a half dozen emails back and forth and a bunch of screen caps spelling it out for them they finally noticed the issue and sent the problem to "resolution" to have it fixed..

23 days went by with no word back from them.. So I emailed them again to see what was up, I was told they were very busy and were sending it back to "resolution" again.

Today as I looked at my checks, I've only been paid sales over the past month for just my main account and one other account, I HAVE NOT BEEN PAID for the other 97 affiliate accounts.. (I have 99 total)

I just emailed them again... (all-in-all it's been 33 days since the problem happened and 24 emails sent and received so far with no results...)

They owe me a crapload of money and seem to be in no hurry to correct their problems...

Anyone else having problems like this?

Should I be worried that CCbill is gonna screw us all like ibill did?

Axeman · 08-23-2007, 12:47 PM

Ccbill is fine.

martinsc · 08-23-2007, 12:49 PM

damn, sounds pretty bad...

Kenny B! · 08-23-2007, 12:56 PM

Stop emailing and call 800 510-2859

Be-Seen-Here · 08-23-2007, 01:01 PM

Probably just a genuine screw-up I think CCbill are a long long long long long long way from being anything like Ibill.

OG LennyT · 08-23-2007, 01:17 PM

if you have to ask this question you must be a fucking n00b.. call 888-736-6474. They'll fix you up.

Sosa · 08-23-2007, 01:21 PM

I have never missed a check from ccbill so I would say no.

CCbill is top notch

seeric · 08-23-2007, 01:27 PM

CCBILL and IBILL don't even belong in the same paragraph together.

MediaGuy · 08-23-2007, 01:29 PM

No way! lol If there was a glitch due to the program transfer/regrouping under one account, it's a technical one they'll spot and then boom your reconciled accounts will be sent to you in one big-ass check - just keep at them.

I KNOW from our sales and affiliates alone there's no way CCBill is anywhere near hurtin'

peterk · 08-23-2007, 01:29 PM

CCbill is working fine for me, no probs here

Peter

Mark_E4A · 08-23-2007, 01:41 PM

so far in my 8 years, ccbill has been the only one that has had no probs ( that i am aware of ) , they are not going anywhere

MissMina · 08-23-2007, 01:45 PM

CCBill is great for me!

Rochard · 08-23-2007, 01:59 PM

CCBill is one of the best run and most professional companies in our industry. Every day we should thank God we have CCBill.

Mark_E4A · 08-23-2007, 02:22 PM

Quote:

Originally Posted by Rochard

CCBill is one of the best run and most professional companies in our industry. Every day we should thank God we have CCBill.

I agree 100%

Pornopat · 08-23-2007, 02:31 PM

You have never seen Ron's watch.

PornAddict · 08-23-2007, 02:36 PM

It sounds to me like a simple accounting problem occured. For instance, when you have individual accounts, you have to reach $25 in sales for that account before you get paid while when accounts are merged, you get 1 check for all programs as long as the total for all is $25.

Maybe it's possible that since you had them merged, the accounting didn't properly carry over and those accounts your missing payments for are still waiting to reach their individual $25 balance before they're paid out.

I hope it works out for you. As others stated, CCBill seems as solid as an adult processor could be in these times. In the past decade I've used them, they never missed a payment nor shorted me a penny. I'd have to chalk this up to just a bizarre accounting issue that I'm sure will be resolved. Sometimes you have to skip past the initial support tech and get to someone higher up, but I'm confident your situation will be resolved.

- PornAddict

CyberAgeGary · 08-23-2007, 02:47 PM

I just got my biggest check from ccill ever, so I really doubt they are in any danger... They are one of the top two billing services out there....

Humpy Leftnut · 08-23-2007, 02:52 PM

My biggest problems with CCBill after 5 years of using them as an affiliate for hundreds of sites are:

1> Password security. My password has an underscore in it (grandfathered I guess) so when I sign up to a new program, I enter my password with underscores, but when I enter it at the form with my address etc, it won't work.

I called CCBill, they had no idea. While I was on hold, I tried the password without the underscores, and it worked. I asked them to please change my password, they wouldn't.

2> Some of their new forms don't say 8-15 characters for password length, they say 8-12 I think.. No idea why. Again my password won't work with these.. I called, they had no idea, went to another team, no idea.. So while on hold, I messed with it, and found if I remove underscores, AND shorten it to 12 characters, it would work and let me signup. ?????

I mentioned this to them, said it's weird that 3 different but similar passwords work sometimes... No big deal to them it seemed, nothing they were going to do about it.

3> No notification when a SPONSOR stops using CCBill. Would be nice if they sent affiliates a little note when a sponsor stops using their acct, so I can pull my links!

4> No per-sale notification e-mails. I've asked, they don't seem to be able to do it.

Having said all that, they are still my favorite place to use as an affiliate. Nats is fine and all, but having tons of accounts with small amounts of money that I don't have access to kinda sucks. Great for the sponsors, which is probably why Gamma has like 6 different setups now... :/

Violetta · 08-23-2007, 03:21 PM

ccbill rocks

CCBill_Adam · 08-23-2007, 03:35 PM

Naughty-Pages,

We're taking another look at this right now and we'll contact you very shortly. I'm sorry for any inconvenience this has caused you.

Regards,

Adam
CCBill.com
1-800-510-2859
[email protected]

Humpy Leftnut · 08-23-2007, 03:48 PM

I'd love if it you could address my issues too Adam

I currently use THREE passwords to access CCBill.. One account.. You tell me. ;)

See above, my 5 points.

xNetworx · 08-23-2007, 03:52 PM

CCbill is rock solid. Don't ever compare them to ibill

Naughty-Pages · 08-23-2007, 03:56 PM

Quote:

Originally Posted by CCBill_Adam

Naughty-Pages,

We're taking another look at this right now and we'll contact you very shortly. I'm sorry for any inconvenience this has caused you.

Regards,

Adam
CCBill.com
1-800-510-2859
[email protected]

Thank you! ;)

I should mention, I've been doing this (affiliate programs and members sites) since '95, I let my guard down with ibill and it cost me thousands.. (seriously)

I have used ccbill for close to a decade for affiliate programs and also switched our members sites over to them after the ibill fiasco... and I have NEVER HAD A PROBLEM like this before with ccbill, but I was just frustrated and a bit concerned that correcting this issue is taking so long.. (and I secretly figured posting this would expedite the issue as it may get the attention of ccbill reps that peruse the board).

Thank you again...

Dirty F · 08-23-2007, 03:56 PM

I had the same problem as you. Less accounts and most likely less money but other than that it was the same. Took a long time to get fixed and in my case the trick was to get past the customer support and get the contact of someone who can actually help you.

I love CCbill and i love to bill with them. The customer support is excellent for SMALL issues. Right now if i have any other problems than a password that isnt working or something like that i go straight to Corvette or my other icq contact and they get things done instantly.

The problem with bigger issues is that every time you send a mail and get a reply its someone else. Ive been explaining problems over and over again. Then you wait 2 days...nothing happens..you mail again and yet another person responds and you back to start.

Honestly, Corvette and the other person who helps me they do an awesome job and could replace the whole customer support team together.

CCBill_Adam · 08-23-2007, 04:02 PM

Quote:

Originally Posted by Humpy Leftnut

I'd love if it you could address my issues too Adam

I currently use THREE passwords to access CCBill.. One account.. You tell me. ;)

See above, my 5 points.

Sure, will you send me an email with your info so we can work through your points.

Regards,

Adam
CCBill.com
1-800-510-2859
[email protected]

V_RocKs · 08-23-2007, 04:38 PM

Quote:

Originally Posted by Humpy Leftnut

I'd love if it you could address my issues too Adam

I currently use THREE passwords to access CCBill.. One account.. You tell me. ;)

See above, my 5 points.

If the area you are trying to enter uses DES encryption only the first 8 characters of the password are used. That could explain why:

thispass1
thispass2
thispassword

...will all work.

BV · 08-23-2007, 04:57 PM

CCBill will be here until the Interweb dies.

Question, just out of curiosity.

Why would you sign up for 99 ccbill accounts without using the merge feature somewhere along the line? I mean you still get a separate account number for each site and all when you merge. The only thing different is you can use 1 login and you get 1 check.

This also means until the other day when you finally had CCBill merge them; you had to log into 99 different ccbill accounts to check your stats?

Clever you are.

Fletch XXX · 08-23-2007, 04:58 PM

i hate when people lose money

lazzlo · 08-23-2007, 05:00 PM

so u were getting 99 seperate cheques from ccbill? or im probably retarded

12clicks · 08-23-2007, 05:13 PM

why do idiots always come to this board to spout there bullshit?
its amazing.

you've been here since 95? you might want to keep that quiet. if after all this time you think this is the best way to resolve an issue with your processor, you should let your dog run this mighty internet business of yours

12clicks · 08-23-2007, 05:16 PM

Quote:

Originally Posted by Tiffany Preston

Not good to heard that honey and not good for business when someone post a bad comments like that , I am with ccbill as well and i am close to switch with another company

Not hte first time a heard stuff like that about them!

the Fry certainly doesn't fall far from the fry-0-lator

Naughty-Pages · 08-31-2007, 03:39 PM

Quote:

Originally Posted by Dirty Franck

Ive been explaining problems over and over again. Then you wait 2 days...nothing happens..you mail again and yet another person responds and you back to start.

as far as re-explaining, that was kind of my problem.. basically trying to get my point across took forever lol

Quote:

Originally Posted by Kenny B!

Stop emailing and call 800 510-2859

Quote:

Originally Posted by OG LennyT

call 888-736-6474. They'll fix you up.

sitting on the phone pressing 1 for Spanish and 2 for English and then 4 for this and hanging on hold and then explaining to one person and then being transferred to another and re-explaining and then sitting on hold and then being told to email something to someone and then having to call back and go through the whole process again is more aggravating than the emailing back and forth

Quote:

Originally Posted by OG LennyT

if you have to ask this question you must be a fucking n00b...

If I would have asked this question when ibill went under, maybe I could have done something faster.. experience does not make someone a n00b LOL
If I had to guess, the revenue from those 99 ccbill affiliate accounts make up only about 15% of my affiliate related income.. so asking this question to others using them is important...

Quote:

Originally Posted by lazzlo

so u were getting 99 seperate cheques from ccbill? or im probably retarded

Quote:

Originally Posted by BV

Why would you sign up for 99 ccbill accounts without using the merge feature somewhere along the line? I mean you still get a separate account number for each site and all when you merge. The only thing different is you can use 1 login and you get 1 check.

This also means until the other day when you finally had CCBill merge them; you had to log into 99 different ccbill accounts to check your stats?

ya, I had started out with a few separate accounts to begin with as a few of the webmasters did not have the correct code for integrating new accounts..
after that i just kept signing up for new accounts out of habit. initially I had about 50+/- accounts over the years but then after the merge I signed up for another 50+/- all at once right after the merge

It wasn't an issue for me as I originally had my login stats set up on a local script I wrote which made it easy to check stats if needed, but i also had email notification of sales turned on anyway..
I wanted to merge them to obviously make things simpler as far as comparing programs, receiving one check and other issues..

Quote:

Originally Posted by 12clicks

why do idiots always come to this board to spout there bullshit?
its amazing.

you've been here since 95? you might want to keep that quiet. if after all this time you think this is the best way to resolve an issue with your processor, you should let your dog run this mighty internet business of yours

umm.. cuz after 33 days, i posted here and attention to the issue from ccbill and some results occurred within a few hours...
based on that, yes, I?d have to say it was the best way.. I've been around awhile and know how things work, I?m glad i could help you learn something new...

and as far as the idiot comment.. "there" is not the same as "their" , if you need some help with spelling and grammar you pretty much fall into the category of a person of subnormal intelligence (the definition of an idiot)

HINT: Stop inflating your post count with dumbassed ignorant replies like that and do some work... LOL

Quote:

Originally Posted by PornAddict

when you have individual accounts, you have to reach $25 in sales for that account before you get paid while when accounts are merged, you get 1 check for all programs as long as the total for all is $25.
Maybe it's possible that since you had them merged, the accounting didn't properly carry over and those accounts your missing payments for are still waiting to reach their individual $25 balance before they're paid out.

ya, as far as the reconciled $25 payout thing, my stats were all over the board, some for $14 were showing as paid (but I wasn?t), but accounts with $100+ were not showing as being paid.. lol

Since I posted this, they've taken care of a couple accounts, but I still have at least 33 accounts that are note linked properly and that I have not been paid for?

My issue is was why is it now 41 days after I first addressed the issue and there are still issues?

Why is it that I have to waste time going through each account and point the errors out for them??

It would have taken someone from ccbill just a few minutes to examine my sales vs payouts to see that I am not being paid... but instead I have to do the work...

OG LennyT · 08-31-2007, 03:49 PM

Quote:

Originally Posted by Naughty-Pages

It would have taken someone from ccbill just a few minutes to examine my sales vs payouts to see that I am not being paid... but instead I have to do the work...

That's how this works. You take responsibility for your accounts. You take responsibility for your fuckups (in this case)

You aren't CCBill's only client. Investigate issues, do the legwork, contact CCBill... don't expect them to follow you around cleaning up your messes.

who · 08-31-2007, 03:51 PM

I honestly think ccbill is fucking up lately.

BBWTori · 08-31-2007, 03:56 PM

Quote:

Originally Posted by A1R3K

CCBILL and IBILL don't even belong in the same paragraph together.

AlienQ - BANNED FOR LIFE · 08-31-2007, 04:02 PM

Good luck naughty I am sure the problem will resolve.

Snake Doctor · 08-31-2007, 04:06 PM

When dozens and dozens of people complain about not being paid, you can start thinking it's possible that they're going down the ibill path.

Since it's just you, then it's only an accounting fuckup and you just created the thread title to get attention.

Naughty-Pages · 08-31-2007, 04:21 PM

Quote:

Originally Posted by OG LennyT

That's how this works. You take responsibility for your accounts. You take responsibility for your fuckups (in this case)

You aren't CCBill's only client. Investigate issues, do the legwork, contact CCBill... don't expect them to follow you around cleaning up your messes.

That's how it works? they screw up, and i pay for it ? LOL

That's a first.. and not a very good company motto.. "we screw up and you pay for it" LMFAO!!

you're just silly... (keep working on that post count.. )

wyldblyss · 08-31-2007, 04:33 PM

I once had a programming error with CCBill, where I was not being credited for certain amounts. I called them on the phone, this great guy answered, who didn't have a clue what I was talking about, but after about 1/2 hour of discussing the situation, and sending him a screencap he was able to understand what I meant.

He sent my issue off to the programming department and I was told it would take about 10 days to fix the glitch (the glitch was just something to do with my account, not a system wide glitch). Within 7 days though (3 days ahead of schedule) they had it fixed, informed me of the money that would be added on to my check and I was happy.

I have to say my issue was resolved in a very professional manner and I stand behind them

cams2chat · 08-31-2007, 05:33 PM

Quote:

Originally Posted by Rochard

CCBill is one of the best run and most professional companies in our industry. Every day we should thank God we have CCBill.

Exactly!! CCbill send me a nice amount every week and I just wish they owed me more

Klen · 08-31-2007, 06:35 PM

Quote:

Originally Posted by cams2chat

Exactly!! CCbill send me a nice amount every week and I just wish they owed me more

Maybe they owed you more money you just dont know about it

OG LennyT · 08-31-2007, 09:29 PM

Quote:

Originally Posted by Naughty-Pages

That's how it works? they screw up, and i pay for it ? LOL

That's a first.. and not a very good company motto.. "we screw up and you pay for it" LMFAO!!

you're just silly... (keep working on that post count.. )

glad you caught on... some people will never learn I suppose

borys · 08-31-2007, 09:36 PM

I noticed several glitches in CCBill's system in the last two months (email notifications suddenly turned off, wrong paypage, website and company name mixed up...). I seem to remember having read somewhere they're migrating to a new system version, so I think that's probably the reason.

Comparing CCBill to Ibill is total nonsense though. I dropped Ibill over a year before they went under cause I just couldn't bear dealing with their fucked up system and soviet-style client support any longer. While I had minor issues with CCBill's system and some of their support ppl too, they certainly never gave me anything close to that we-have-no-clue-what-we're-doing-and-we-don't-give-a shit-anyway Ibill feeling.

Martin3 · 08-31-2007, 10:02 PM

CCBIll is great but no one can deny their email support is run by monkeys. Just call them anytime you have a problem.

SteveLightspeed · 08-31-2007, 10:16 PM

Any company as large and complex as CCBill is going to have the occasional glitches in their systems. Consider the number of accounts, affiliates, and transactions that run through them on a daily basis, and you'll realize that you are complaining about a very small fraction of their operations. To compare them to Ibill here is ridiculous!

I'm not saying your problem is insignificant, I'm just saying that if they had large-scale problems, you'd see every thread on every board complaining about it!

We've been with CCbill since we started in 99, and I can honestly say they have never dropped a single transaction nor missed a single payment. That has earned my trust. I'm sure that they will make every effort to straighten out your issues.

Steve Lightspeed

Blue Player · 08-31-2007, 10:35 PM

I use to love Ibill. In fact as would have sucked the guy who owned Ibill cock. After he sold it for $400m or whatever it was all the owners after must have actually tried to fuck it up.

Seriously they were one of the greatest ever adult companies. To destroy something like that requires serious effort.

12clicks · 08-31-2007, 10:45 PM

Quote:

Originally Posted by Naughty-Pages

and as far as the idiot comment.. "there" is not the same as "their" , if you need some help with spelling and grammar you pretty much fall into the category of a person of subnormal intelligence (the definition of an idiot)

HINT: Stop inflating your post count with dumbassed ignorant replies like that and do some work... LOL

son, considering your limited internet skills, if you'd like me to hire you as a spell checker, send your resume to my receptionist. tell her you know the difference between "there" and "their"
she'll set up an interview, interview you, and if you show any ability at all to follow directions, she'll hire you.
until then, shut the fuck up, what you know about business or the internet can be duplicated with hand puppets.

jesse_adultdatingdollars · 09-01-2007, 08:00 AM

Epoch rules

08-23-2007, 12:40 PM	#1
Naughty-Pages Confirmed User Industry Role: Join Date: Oct 2006 Location: SWFL Posts: 4,533	Is CCBILL going down the toilet like iBill did? I had countless ccbill affiliate program accounts that were all signed up for separately.. Last month on the 21st I had ccbill merge them all together. (I now have a total of 99 affiliate accounts) Immediately I had noticed that I was missing hundreds of dollars in sales that I was owed prior to the 21st... None of their totals added up right for anything at all, it was completely obvious that there was a problem. I immediately emailed them and they couldn't see anything wrong.. After a half dozen emails back and forth and a bunch of screen caps spelling it out for them they finally noticed the issue and sent the problem to "resolution" to have it fixed.. 23 days went by with no word back from them.. So I emailed them again to see what was up, I was told they were very busy and were sending it back to "resolution" again. Today as I looked at my checks, I've only been paid sales over the past month for just my main account and one other account, I HAVE NOT BEEN PAID for the other 97 affiliate accounts.. (I have 99 total) I just emailed them again... (all-in-all it's been 33 days since the problem happened and 24 emails sent and received so far with no results...) They owe me a crapload of money and seem to be in no hurry to correct their problems... Anyone else having problems like this? Should I be worried that CCbill is gonna screw us all like ibill did? Last edited by Naughty-Pages; 08-23-2007 at 12:41 PM..

08-23-2007, 12:47 PM	#4
Axeman Confirmed User Join Date: Feb 2004 Location: Swamp Posts: 5,201	Ccbill is fine. __________________ XXXRewards - Karups - Boyfun - Jawked. Paying on time since 1997. Contact me at brent [at] xxxrewards.com

08-23-2007, 12:49 PM	#5
martinsc Too lazy to set a custom title Industry Role: Join Date: Jun 2005 Location: 127.0.0.1 Posts: 27,047	damn, sounds pretty bad... __________________ Make Money

08-23-2007, 12:56 PM	#6
Kenny B! Confirmed Abuser Industry Role: Join Date: Jun 2003 Location: Montreal Posts: 5,717	Stop emailing and call 800 510-2859 __________________ Kenny -at- YourPaysitePartner.com Skype: kennyb514 Do business with us: Your Paysite Partner Kenny's Pennies Sticky Dollars Radical Cash Indie Bucks Stand Ahead Read My Ambush Interview Here

08-23-2007, 01:01 PM	#7
Be-Seen-Here Registered User Join Date: Aug 2007 Posts: 5	Probably just a genuine screw-up I think CCbill are a long long long long long long way from being anything like Ibill. __________________ http://www.be-seen-here.co.uk

08-23-2007, 12:41 PM	#2
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	Why dont you contact RonC if you do a search his email is somewhere on here.

08-23-2007, 01:17 PM	#8
OG LennyT Wall Street Pimp Industry Role: Join Date: Jun 2003 Location: Phoenix, AZ Posts: 14,345	if you have to ask this question you must be a fucking n00b.. call 888-736-6474. They'll fix you up. __________________ Tradeking - my online broker \| 4.95 a trade \| make real $$

08-23-2007, 01:21 PM	#9
Sosa In Tushy Land Join Date: Oct 2002 Location: Nebraska Posts: 40,149	I have never missed a check from ccbill so I would say no. CCbill is top notch

08-23-2007, 01:27 PM	#10
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	CCBILL and IBILL don't even belong in the same paragraph together.

08-23-2007, 01:29 PM	#11
MediaGuy Confirmed User Industry Role: Join Date: Sep 2004 Location: Montrealquebecanada Posts: 5,500	No way! lol If there was a glitch due to the program transfer/regrouping under one account, it's a technical one they'll spot and then boom your reconciled accounts will be sent to you in one big-ass check - just keep at them. I KNOW from our sales and affiliates alone there's no way CCBill is anywhere near hurtin' __________________ YOU Are Industry News! Press Releases: pr[at]payoutmag.com Facebook: Payout Magazine! Facebook: MIKEB! ICQ: 248843947 Skype: Mediaguy1

08-23-2007, 01:29 PM	#12
peterk Confirmed User Join Date: Aug 2007 Posts: 3,529	CCbill is working fine for me, no probs here Peter __________________ Bogat mama ala cu loturi de trafic

08-23-2007, 01:41 PM	#13
Mark_E4A Confirmed User Industry Role: Join Date: Apr 2003 Location: pornSEO.com - Toronto Posts: 1,514	so far in my 8 years, ccbill has been the only one that has had no probs ( that i am aware of ) , they are not going anywhere __________________ icq - 205700725 email - marke4a at gmail com phone - 416-809-4393

08-23-2007, 01:45 PM	#14
MissMina Confirmed User Industry Role: Join Date: Jan 2004 Posts: 2,478	CCBill is great for me!

08-23-2007, 01:59 PM	#15
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 73,999	CCBill is one of the best run and most professional companies in our industry. Every day we should thank God we have CCBill. __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

08-23-2007, 02:31 PM	#17
Pornopat AdultTubeSubmits.com Industry Role: Join Date: Dec 2003 Location: The Netherlands Posts: 10,598	You have never seen Ron's watch. __________________ https://stripcash.com/sign-up/?userI...fff832eb95ab6a

08-23-2007, 02:36 PM	#18
PornAddict Confirmed User Join Date: Feb 2002 Location: New Jersey Posts: 1,401	It sounds to me like a simple accounting problem occured. For instance, when you have individual accounts, you have to reach $25 in sales for that account before you get paid while when accounts are merged, you get 1 check for all programs as long as the total for all is $25. Maybe it's possible that since you had them merged, the accounting didn't properly carry over and those accounts your missing payments for are still waiting to reach their individual $25 balance before they're paid out. I hope it works out for you. As others stated, CCBill seems as solid as an adult processor could be in these times. In the past decade I've used them, they never missed a payment nor shorted me a penny. I'd have to chalk this up to just a bizarre accounting issue that I'm sure will be resolved. Sometimes you have to skip past the initial support tech and get to someone higher up, but I'm confident your situation will be resolved. - PornAddict

08-23-2007, 02:47 PM	#19
CyberAgeGary Confirmed User Join Date: Jul 2004 Location: Los Angeles Posts: 2,869	I just got my biggest check from ccill ever, so I really doubt they are in any danger... They are one of the top two billing services out there.... __________________ 13 solid years strong. http://www.CyberAge.com-http://www.CyberSexNetwork.com http://www.UGAS.com-http://www.NastyCash.com. Tri-Tech Internet Services. We are here for you! Email For Info

08-23-2007, 02:52 PM	#20
Humpy Leftnut Confirmed User Join Date: Apr 2007 Posts: 1,292	My biggest problems with CCBill after 5 years of using them as an affiliate for hundreds of sites are: 1> Password security. My password has an underscore in it (grandfathered I guess) so when I sign up to a new program, I enter my password with underscores, but when I enter it at the form with my address etc, it won't work. I called CCBill, they had no idea. While I was on hold, I tried the password without the underscores, and it worked. I asked them to please change my password, they wouldn't. 2> Some of their new forms don't say 8-15 characters for password length, they say 8-12 I think.. No idea why. Again my password won't work with these.. I called, they had no idea, went to another team, no idea.. So while on hold, I messed with it, and found if I remove underscores, AND shorten it to 12 characters, it would work and let me signup. ????? I mentioned this to them, said it's weird that 3 different but similar passwords work sometimes... No big deal to them it seemed, nothing they were going to do about it. 3> No notification when a SPONSOR stops using CCBill. Would be nice if they sent affiliates a little note when a sponsor stops using their acct, so I can pull my links! 4> No per-sale notification e-mails. I've asked, they don't seem to be able to do it. Having said all that, they are still my favorite place to use as an affiliate. Nats is fine and all, but having tons of accounts with small amounts of money that I don't have access to kinda sucks. Great for the sponsors, which is probably why Gamma has like 6 different setups now... :/ __________________ Humpy Leftnut - Pornsumer Reviews

08-23-2007, 03:21 PM	#21
Violetta Affiliate Join Date: Jul 2004 Posts: 28,735	ccbill rocks __________________ M&A Queen

08-23-2007, 03:35 PM	#22
CCBill_Adam Registered User Join Date: May 2005 Location: AZ Posts: 46	Naughty-Pages, We're taking another look at this right now and we'll contact you very shortly. I'm sorry for any inconvenience this has caused you. Regards, Adam CCBill.com 1-800-510-2859 [email protected] __________________

08-23-2007, 03:48 PM	#23
Humpy Leftnut Confirmed User Join Date: Apr 2007 Posts: 1,292	I'd love if it you could address my issues too Adam I currently use THREE passwords to access CCBill.. One account.. You tell me. ;) See above, my 5 points. __________________ Humpy Leftnut - Pornsumer Reviews

08-23-2007, 03:52 PM	#24
xNetworx So Fucking What Industry Role: Join Date: Jan 2004 Location: Whore Island Posts: 14,445	CCbill is rock solid. Don't ever compare them to ibill

08-23-2007, 03:56 PM	#26
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	I had the same problem as you. Less accounts and most likely less money but other than that it was the same. Took a long time to get fixed and in my case the trick was to get past the customer support and get the contact of someone who can actually help you. I love CCbill and i love to bill with them. The customer support is excellent for SMALL issues. Right now if i have any other problems than a password that isnt working or something like that i go straight to Corvette or my other icq contact and they get things done instantly. The problem with bigger issues is that every time you send a mail and get a reply its someone else. Ive been explaining problems over and over again. Then you wait 2 days...nothing happens..you mail again and yet another person responds and you back to start. Honestly, Corvette and the other person who helps me they do an awesome job and could replace the whole customer support team together.

08-23-2007, 04:57 PM	#29
BV wtf Industry Role: Join Date: Sep 2001 Location: Bikini State, FL USA Posts: 10,914	CCBill will be here until the Interweb dies. Question, just out of curiosity. Why would you sign up for 99 ccbill accounts without using the merge feature somewhere along the line? I mean you still get a separate account number for each site and all when you merge. The only thing different is you can use 1 login and you get 1 check. This also means until the other day when you finally had CCBill merge them; you had to log into 99 different ccbill accounts to check your stats? Clever you are.

08-23-2007, 04:58 PM	#30
Fletch XXX GFY HALL OF FAME DAMMIT!!! Join Date: Jan 2002 Location: that 504 Posts: 60,840	i hate when people lose money __________________ Want an Android App for your tube, membership, or free site? Need banners or promo material? Hit us up (ICQ Fletch: 148841377) or email me fletchxxx at gmail.com - recent work - About me

08-23-2007, 05:00 PM	#31
lazzlo Confirmed User Join Date: Sep 2003 Location: Toronto Posts: 3,709	so u were getting 99 seperate cheques from ccbill? or im probably retarded __________________ Buy my ads \| Sign up now

08-23-2007, 05:13 PM	#32
12clicks Too lazy to set a custom title Industry Role: Join Date: Jan 2001 Location: God's right hand Posts: 19,788	why do idiots always come to this board to spout there bullshit? its amazing. you've been here since 95? you might want to keep that quiet. if after all this time you think this is the best way to resolve an issue with your processor, you should let your dog run this mighty internet business of yours __________________ I'm not a dinosaur, I'm a crocodile. I've seen dinosaurs come and go and I'm left unimpressed.

08-31-2007, 03:51 PM	#36
who So Fucking Banned Join Date: Aug 2003 Location: ICQ #23642053 Posts: 19,593	I honestly think ccbill is fucking up lately.

08-31-2007, 04:02 PM	#38
AlienQ - BANNED FOR LIFE best designer on GFY Join Date: Mar 2003 Location: IALIEN.COM - High Definition Video and Photographic Productions -ICQ 78943384 Posts: 30,307	Good luck naughty I am sure the problem will resolve. __________________ NAKED HOSTING FTW!11 I'm On The INSANE PLAN $9.95/mo! \| The Alien Blog Adult News Worth Reading Updated Daily \| Content For Sale! 641 PICS 216 MINUTES OF VIDEO $350.00 \|ICQ: 78943384 \|

08-31-2007, 04:06 PM	#39
Snake Doctor I'm Lenny2 Bitch Join Date: Mar 2001 Location: On top of my soapbox Posts: 13,449	When dozens and dozens of people complain about not being paid, you can start thinking it's possible that they're going down the ibill path. Since it's just you, then it's only an accounting fuckup and you just created the thread title to get attention.

08-31-2007, 04:33 PM	#41
wyldblyss Confirmed User Join Date: Nov 2003 Location: The Buck Starts Here Posts: 5,779	I once had a programming error with CCBill, where I was not being credited for certain amounts. I called them on the phone, this great guy answered, who didn't have a clue what I was talking about, but after about 1/2 hour of discussing the situation, and sending him a screencap he was able to understand what I meant. He sent my issue off to the programming department and I was told it would take about 10 days to fix the glitch (the glitch was just something to do with my account, not a system wide glitch). Within 7 days though (3 days ahead of schedule) they had it fixed, informed me of the money that would be added on to my check and I was happy. I have to say my issue was resolved in a very professional manner and I stand behind them

08-31-2007, 09:36 PM	#45
borys Confirmed User Join Date: Oct 2002 Posts: 146	I noticed several glitches in CCBill's system in the last two months (email notifications suddenly turned off, wrong paypage, website and company name mixed up...). I seem to remember having read somewhere they're migrating to a new system version, so I think that's probably the reason. Comparing CCBill to Ibill is total nonsense though. I dropped Ibill over a year before they went under cause I just couldn't bear dealing with their fucked up system and soviet-style client support any longer. While I had minor issues with CCBill's system and some of their support ppl too, they certainly never gave me anything close to that we-have-no-clue-what-we're-doing-and-we-don't-give-a shit-anyway Ibill feeling.

08-31-2007, 10:02 PM	#46
Martin3 Confirmed User Join Date: Oct 2005 Location: Houston Posts: 1,529	CCBIll is great but no one can deny their email support is run by monkeys. Just call them anytime you have a problem. __________________ 264-543-302

08-31-2007, 10:16 PM	#47
SteveLightspeed Confirmed User Join Date: Jul 2001 Location: Lightspeedworld Posts: 7,940	Any company as large and complex as CCBill is going to have the occasional glitches in their systems. Consider the number of accounts, affiliates, and transactions that run through them on a daily basis, and you'll realize that you are complaining about a very small fraction of their operations. To compare them to Ibill here is ridiculous! I'm not saying your problem is insignificant, I'm just saying that if they had large-scale problems, you'd see every thread on every board complaining about it! We've been with CCbill since we started in 99, and I can honestly say they have never dropped a single transaction nor missed a single payment. That has earned my trust. I'm sure that they will make every effort to straighten out your issues. Steve Lightspeed __________________ Abra-cadabra! Last edited by SteveLightspeed; 08-31-2007 at 10:18 PM..

08-31-2007, 10:35 PM	#48
Blue Player So Fucking Banned Join Date: Jun 2007 Posts: 679	I use to love Ibill. In fact as would have sucked the guy who owned Ibill cock. After he sold it for $400m or whatever it was all the owners after must have actually tried to fuck it up. Seriously they were one of the greatest ever adult companies. To destroy something like that requires serious effort.