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My biggest problems with CCBill after 5 years of using them as an affiliate for hundreds of sites are:
1> Password security. My password has an underscore in it (grandfathered I guess) so when I sign up to a new program, I enter my password with underscores, but when I enter it at the form with my address etc, it won't work.
I called CCBill, they had no idea. While I was on hold, I tried the password without the underscores, and it worked. I asked them to please change my password, they wouldn't.
2> Some of their new forms don't say 8-15 characters for password length, they say 8-12 I think.. No idea why. Again my password won't work with these.. I called, they had no idea, went to another team, no idea.. So while on hold, I messed with it, and found if I remove underscores, AND shorten it to 12 characters, it would work and let me signup. ?????
I mentioned this to them, said it's weird that 3 different but similar passwords work sometimes... No big deal to them it seemed, nothing they were going to do about it.
3> No notification when a SPONSOR stops using CCBill. Would be nice if they sent affiliates a little note when a sponsor stops using their acct, so I can pull my links!
4> No per-sale notification e-mails. I've asked, they don't seem to be able to do it.
Having said all that, they are still my favorite place to use as an affiliate. Nats is fine and all, but having tons of accounts with small amounts of money that I don't have access to kinda sucks. Great for the sponsors, which is probably why Gamma has like 6 different setups now... :/
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