GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Is CCBILL going down the toilet like iBill did?

Dirty F · 08-23-2007, 03:56 PM

I had the same problem as you. Less accounts and most likely less money but other than that it was the same. Took a long time to get fixed and in my case the trick was to get past the customer support and get the contact of someone who can actually help you.

I love CCbill and i love to bill with them. The customer support is excellent for SMALL issues. Right now if i have any other problems than a password that isnt working or something like that i go straight to Corvette or my other icq contact and they get things done instantly.

The problem with bigger issues is that every time you send a mail and get a reply its someone else. Ive been explaining problems over and over again. Then you wait 2 days...nothing happens..you mail again and yet another person responds and you back to start.

Honestly, Corvette and the other person who helps me they do an awesome job and could replace the whole customer support team together.

08-23-2007, 03:56 PM
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	I had the same problem as you. Less accounts and most likely less money but other than that it was the same. Took a long time to get fixed and in my case the trick was to get past the customer support and get the contact of someone who can actually help you. I love CCbill and i love to bill with them. The customer support is excellent for SMALL issues. Right now if i have any other problems than a password that isnt working or something like that i go straight to Corvette or my other icq contact and they get things done instantly. The problem with bigger issues is that every time you send a mail and get a reply its someone else. Ive been explaining problems over and over again. Then you wait 2 days...nothing happens..you mail again and yet another person responds and you back to start. Honestly, Corvette and the other person who helps me they do an awesome job and could replace the whole customer support team together.