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Any company as large and complex as CCBill is going to have the occasional glitches in their systems. Consider the number of accounts, affiliates, and transactions that run through them on a daily basis, and you'll realize that you are complaining about a very small fraction of their operations. To compare them to Ibill here is ridiculous!
I'm not saying your problem is insignificant, I'm just saying that if they had large-scale problems, you'd see every thread on every board complaining about it!
We've been with CCbill since we started in 99, and I can honestly say they have never dropped a single transaction nor missed a single payment. That has earned my trust. I'm sure that they will make every effort to straighten out your issues.
Steve Lightspeed
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Abra-cadabra!
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