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Old 03-08-2007, 08:25 PM   #51
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50 cooked registrars...
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Old 03-08-2007, 08:26 PM   #52
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i wish i could login to my account, i had a ip lock set to my account and all of the sudden i wasnt able to login since November... im going to lose all my shit now
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Old 03-08-2007, 08:30 PM   #53
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anyone have a suggestion where to transfer that is good, no headaches?
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Old 03-08-2007, 08:49 PM   #54
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i don't work for godaddy but do use them and have a suggestion that might be right for some.

if you can get the number needed to transfer you can transfer to godaddy for 6.95 with 1 year extension.

If you cannot get number to transfer then as a last resort you can go to godaddy and place a backorder on that domain and when it expires the godaddy system with register it for you... last I looked the fee was about seventeen bucks.

Jace, not sure Icann or anyone else can do anything for you, short of lawsuit, at least until registerfly goes under.
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Old 03-08-2007, 09:28 PM   #55
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i don't work for godaddy but do use them and have a suggestion that might be right for some.

if you can get the number needed to transfer you can transfer to godaddy for 6.95 with 1 year extension.

If you cannot get number to transfer then as a last resort you can go to godaddy and place a backorder on that domain and when it expires the godaddy system with register it for you... last I looked the fee was about seventeen bucks.

Jace, not sure Icann or anyone else can do anything for you, short of lawsuit, at least until registerfly goes under.
lol, that's a brilliant plan, backorder your own domains..
(but I guess beats losing the domains altogether)
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Old 03-08-2007, 10:06 PM   #56
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Just transferred my last domain away from them....phew
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Old 03-08-2007, 11:22 PM   #57
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I found the EPP codes for 4 of 11 domains. The others were blank. But the transfer failed because they were LOCKED! Now that pisses me off.

Luckily non of the expire within the first months, so I hope registerfly can get their shit straight soon.
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Old 03-08-2007, 11:38 PM   #58
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sorry, didn't mean to come off as an asshole, but all I have seen the past few months are chicken little types screaming about how the sky is falling, and no one is offering any viable solutions other than "transfer them away!"....

I just spent thousands of dollars registering domains, now I have spend the same money AGAIN to transfer them out? yeah, right....I would rather just let most of the expire

Then let them expire. For the others that are worth keeping I would suggest hitting up Chris at Moniker and letting him know the epp codes for the domains you want transferred over to them. You can find them under Manage Domains > Domain Contact Information - near the bottom. If not there, put in a ticket and pray for the best.

Good Luck.
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Old 03-08-2007, 11:45 PM   #59
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I found the EPP codes for 4 of 11 domains. The others were blank. But the transfer failed because they were LOCKED! Now that pisses me off.

Luckily non of the expire within the first months, so I hope registerfly can get their shit straight soon.
Unlock your domains and then transfer, I was able to unlock my domains and then transferred them to godaddy.
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Old 03-09-2007, 12:03 AM   #60
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What a mess!

Quote:
Official Statement from Unified Names, Inc. Wednesday March 7th, 2007
Important Announcement concerning recent events...
If we've learned one thing at RegisterFly, it's that the actions of a few can affect a great many people. It's no secret that we've been experiencing significant problems here at RegisterFly, and how these problems have affected our customers.

First, we want to take this opportunity to apologize to you for the significant impact these problems have had on you. We are well aware that you all have been greatly affected by the events at RegisterFly. Whether your loss has been financial, personal, or otherwise, our single deepest regret is that our corporate woes have made it to your door. While the repercussions for RegisterFly are not insignificant, they pale in comparison to the devastating effect they have had on our customers.

While the underlying causes of these issues are varied and complex, we understand that you're likely far less concerned about why they happened than about how we intend to address the issues they've caused. However, we do wish to assure you that we are taking every necessary measure to address the problem at its source, and that steps are being taken to correct the vulnerabilities that allowed them to happen in the first place.

The RegisterFly website and systems are now under the full control of Unified Names. In the process of fixing the control, the servers were also optimized, and are now running far faster than before. It is important to note that the official RegisterFly is located at www.RegisterFly.com and not at www.RegisterFly.net. While you may have heard differently, this information is inaccurate.

All RegisterFly-related activity must be performed through the official RegisterFly web site at www.RegisterFly.com.

We have brought in a team of independent systems and security analysts to review our current procedures and identify any shortcomings that need to be addressed. While a key focal point will be the weaknesses that precipitated the recent events here, we are also taking a more general approach to ensure that our systems and procedures, as a whole, are up to date. In this way, we can address not only the current problems, but ensure that any other potential vulnerabilities are remediated.

One of our key priorities is ensuring that our customers either receive the services they've paid for. Critical to this is ensuring that our site works properly, and that accounts are properly funded. We are also working with ICANN and the registries to recover any lost domains as quickly as possible.

Additionally, we have been working around the clock to restore full access to our staff, enabling them to serve you efficiently and effectively. We understand that one of your key concerns has been our staff's inability to access crucial systems, rendering us unable to adequately meet your needs. It is for this reason that restored access has been our main priority over the last few weeks. We have a highly qualified team of technicians working around the clock to bring our systems back to full speed. Due to their tireless efforts, our support staff is now able to access the information and data that they need in order to address your requests. We've also hired additional staff in order to improve response times to your queries. Effective immediately, we've closed down all operations in Miami, and have expanded our New Jersey-based team to handle all sales, billing and support issues. If you require any assistance, please call 973-404-8430.

While this progress is significant, we're still dedicating every ounce of effort towards continued improvement in resolving your issues and ensuring that situations like this do not occur again.

These events have also brought other issues to the fore, and we're taking this opportunity to address those as well. Key among these is our "One and done" philosophy. You've explained to us your frustration in being passed from one representative to another in trying to resolve an issue. For this reason, we've implemented a process that enables our staff to address your tickets from start to finish, without having to pass you along to various departments for different portions of your issue. Another concern you've expressed is the delays introduced when staff members have to consult senior staff for decisions on certain issues. To remedy this, we are empowering our staff to be able to make many of these decisions on their own, and providing them with the training to ensure that these decisions are made fairly and in your best interests.

We are also working to correct the problems that you've been experiencing with situations such as lost domains and registration issues. We realize how significantly even brief downtimes can affect a website, and how devastating the effects can be on our customers. To address these problems, we have employed a highly-skilled consulting firm to fully identify, address and resolve these problems. We have developed a detailed process for resolving the problems that affect your sites, and have already launched a comprehensive initiative that will allow us to fix them effectively.

Some of the key progress we've achieved over the past few weeks:

Restored access to our systems and website
Updated the DNS
Optimized the servers to run faster
Fixed majority of errors within the web site

Work that is in progress includes:

Rectifying payment issues
Responding to and resolving all outstanding customer tickets
Ensuring domain accounts are properly funded
Recovering lost domains

One of the keys to growth is learning from adversity, and at RegisterFly, we are committed to doing exactly that. While the current situation at RegisterFly was triggered by the actions of a few, we fully acknowledge that we could have handled the situation more effectively. We have reviewed our response to these situations, and our approach in notifying you, and identified the areas where we should have done better. We are listening intently to what you are saying, and taking it to heart. While we know that nothing can completely alleviate the losses and damages you've experienced, we are confident that we at RegisterFly will emerge from these times a stronger company, and will have a deeper understanding at how seemingly "background" issues can affect our customers. While we can completely understand lingering reluctance to place your trust in RegisterFly again, we hope that you will join us in our future growth in becoming a better and stronger company.

Sincerely,



John Naruszewicz
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Old 03-09-2007, 12:07 AM   #61
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So they're holding our domains hostage?
I just noticed a domain that I renewed is still showing exp of 3/03/07. WTF?
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Old 03-09-2007, 12:08 AM   #62
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So that statement was from a few days ago. What a battle that is going on. So now this other dude Kevin 'Snake' Medina has control again. Good luck to everyone that has domains there.
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Old 03-09-2007, 02:52 AM   #63
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Godaddy has a special of 6.25 for registerfly transfers
https://www.godaddy.com/gdshop/trans...egisterfly.asp
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Old 03-09-2007, 02:59 AM   #64
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Damn.. glad I never did business with them
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Old 03-09-2007, 05:20 AM   #65
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So they're holding our domains hostage?
I just noticed a domain that I renewed is still showing exp of 3/03/07. WTF?
wtf would you renew a domain at registerfly, just transfer your domains to some other registrar and do it asap.
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Old 03-09-2007, 10:11 AM   #66
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why the fuck isn't some registrar jumping in and saying "hey, transfer here for free", why does everyone have to charge for the transfer

can you imagine all the new business a registrar would have if they allow all registerfly.com customers to transfer into their system for free? thousands upon thousands of new domains they didn't have before
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Old 03-09-2007, 10:20 AM   #67
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I found something on google, but dont know if I can post links or not.
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Old 03-09-2007, 10:25 AM   #68
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I found the EPP codes for 4 of 11 domains. The others were blank. But the transfer failed because they were LOCKED! Now that pisses me off.

Luckily non of the expire within the first months, so I hope registerfly can get their shit straight soon.
Ok, where did you find the EPP codes in RegisterFly? I couldn't find them.. anywhere.
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Old 03-09-2007, 10:36 AM   #69
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wtf would you renew a domain at registerfly, just transfer your domains to some other registrar and do it asap.
Lol, if only it were that easy. I've been transferring out dozens of my domains over the last six months. I've still got around 75 at Registerfly, many won't transfer because there are no EPP codes or I can't update my whois on a particular domain, in either case the transfer fails. The problem seems to be all of these different third party registrars they used prior to 2006 for their registrations. Those companies must supply the correct EPP codes to Registerfly in your domain whois and some just don't do it.
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Old 03-09-2007, 10:40 AM   #70
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Ok, where did you find the EPP codes in RegisterFly? I couldn't find them.. anywhere.
Click on a particular domain within the domain management and then click "domain contact information" - configure If it has protectfly enabled, click the small link in the text below it to disable protectfly on that domain. Go back into domain contact information and click configure again. Below your whois info at the very bottom should be a code, its usually jumbled letters and numbers. If all it says there is AUTH CODE with nothing else, then you have a problem and your EPP codes arent supplied. If the code is there, make sure your domain is unlocked, protectfly is disabled and your whois email is correct. Supply that EPP code to your new registrar and the transfer should proceed without a hitch.
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Old 03-09-2007, 10:42 AM   #71
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Wow. That is beyond fucked up. Makes me very glad that I didn't register my domains with RegisterFly.
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Old 03-09-2007, 10:55 AM   #72
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Click on a particular domain within the domain management and then click "domain contact information" - configure If it has protectfly enabled, click the small link in the text below it to disable protectfly on that domain. Go back into domain contact information and click configure again. Below your whois info at the very bottom should be a code, its usually jumbled letters and numbers. If all it says there is AUTH CODE with nothing else, then you have a problem and your EPP codes arent supplied. If the code is there, make sure your domain is unlocked, protectfly is disabled and your whois email is correct. Supply that EPP code to your new registrar and the transfer should proceed without a hitch.
Awesome. Try to do it and it says
"Error: Invalid client IP: 70.84.105.189 "

That's not my IP :-\

Thanks mate
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Old 03-09-2007, 11:02 AM   #73
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Sorry, it's late here. I'm not getting snippy at you, I appreciate the information you've given me - my frustrations are at RF exclusively :D
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Old 03-09-2007, 12:21 PM   #74
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I only have one domain with them but its a very valuable name. I've had an unanswered support ticket with them for over a month now. The who is info on the name was changed and its locked so I cant change it back. Not only that but the epp code was deleted. So Im up shit creek, theres no way for me to transfer the name.

Anyone have an idea as to what I can do about it?
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Old 03-09-2007, 01:37 PM   #75
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Awesome. Try to do it and it says
"Error: Invalid client IP: 70.84.105.189 "

That's not my IP :-\

Thanks mate
that's the message i'm getting, also.

i have called. put in support tickets, one right after another. i can't get the domains out of there. this is hell.
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Old 03-09-2007, 04:20 PM   #76
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ok, i found EPP codes for some domains, started process of transfer to godaddy.com, received e-mail from godaddy and entered info in their panel and now it says "Accept transfer at current registrar". How the hell i can accept it in registerfly?
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Old 03-09-2007, 04:47 PM   #77
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question, say registerfly does go down completely....what would happen to our domain names?
In this particular case, ICANN has already met with the registry operators for .com, .net, .org, and I think most, if not all, of the other major TLDs. There is an agreement that the registry operators are taking steps to prevent deletions of any Registerfly domains that are either already expired or about to expire (due to expirations, nonpayment, etc) until things are stabilized in one way or another.

It's unclear what, if anything, will be done for the people who owned domains that have already been deleted and registered by others, or for names that were apparently fraudulently transferred from their rightful owners to Registerfly.

ICANN dragged its feet forever in doing anything about this, but are apparently finally taking some steps to preserve stability of the registry. Who knows how it will all pan out.
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