Most affiliate managers suck - GoFuckYourself.com

twist · 12-01-2004, 07:45 AM

Makes me wonder if most affiliate managers are webmasters who didn't succeed and went for a more steady income instead. Mostly they just spam you with a new site or so (always converting madly) but when you ask a more complicated question they can't look up in their Q and A you're left in the dark.

Really i think this business lacks professionalism when it comes down to account management. Getting a partner to sign up is just the first and easiest step.

(advice: answer emails within 24 hours on workdays no excuses).

Mefo · 12-01-2004, 07:48 AM

jup, there are only a few programs out there that actually respond to my emails in a day or 2

justsexxx · 12-01-2004, 07:48 AM

I agree. Most just spam the ICQ list every time a new site is launched. That's about it.

When you ask for XXXX they say, sure np, and after weeks nothing...

Andre

polish_aristocrat · 12-01-2004, 07:50 AM

I agree with this, our program will answer support emails within a few hours, even on every holiday day.

Manowar · 12-01-2004, 07:52 AM

Quote:

Originally posted by polish_aristocrat
I agree with this, our program will answer support emails within a few hours, even on every holiday day.

PolishCash ?

Anna_O · 12-01-2004, 07:56 AM

Mike from Hustler is great guy

AnaNicole · 12-01-2004, 07:57 AM

In simpletraffic affiliate program we respond inmediately if its in business hours to webmasters inquiries!

JamesK2 · 12-01-2004, 07:59 AM

TCG and SexSearch staff has always been very helpful to me. I agree there are some very shitty affiliate managers. It's really bad.

polish_aristocrat · 12-01-2004, 08:00 AM

Quote:

Originally posted by Manowar
PolishCash ?

nope

RichCashOmar · 12-01-2004, 08:01 AM

Yeah i figured that much that is why i never announce a new site and don't bother about spamming people to promote me,

i'll get my own traffic and rely on the shit i send myself. Then if people want to promote me that's just icing on the cake.

fris · 12-01-2004, 08:02 AM

i keep close contact with my sales rep always on icq, its a lot better that way. not email if i need something. keeping close contact is much better, they are always there if you need them.

establish a relationship with them.

Peaches · 12-01-2004, 08:06 AM

I answer all my emails w/in 24 hours

And if I don't know the answer, I'll find it for you.

twist · 12-01-2004, 08:06 AM

Quote:

Originally posted by fris
i keep close contact with my sales rep always on icq, its a lot better that way. not email if i need something. keeping close contact is much better, they are always there if you need them.

establish a relationship with them.

Sure that can work. But it's sort of the other way round.

fulcrumstudio · 12-01-2004, 08:15 AM

Quote:

Mike from Hustler is great guy

Rinaldo · 12-01-2004, 08:20 AM

that's unfortunate. I rarely take more than an hour to respond to an email... it flashes when I get any new emails after I check them when I get in.

In defense of affiliate managers, some have 2,000 webmasters they're working with so sometimes it's hard to answer a question that you should be able to figure out yourself... like the "How do I get no popup codes for FHG links?" and you answer 50 of those a day... when the link is right next to the regular FHG link lol

twist · 12-01-2004, 08:23 AM

Quote:

Originally posted by Platinum Rinaldo

In defense of affiliate managers, some have 2,000 webmasters

Then the sponsor should hire a few more.

JamesK2 · 12-01-2004, 08:27 AM

Quote:

Originally posted by twist
Then the sponsor should hire a few more.

DutchTeenCash · 12-01-2004, 08:27 AM

i know we always answer within 24 hrs unless its on our support site (Xmas etc) www.dutchteencash.com/support

affiliates make a program so i cherish them

Steelhead · 12-01-2004, 08:29 AM

24/7 Baby

worldwide webmaster support. Se habla español and about 15 other languages as well.

sean416 · 12-01-2004, 08:35 AM

I agree 100%. I'm sure affiliate managers have their own message board somewhere where they're pissed off reading threads like this, but when I'm dealing with an affiliate manager I often feel like im dealing with a government worker. If all affiliate managers were at the computer 8hrs a day, competent and had a basic understanding of this industry.. my life would be 10x easier. I try and contact some affiliate managers on ICQ and it's a fucking miracle if I actually get to talk to them. Never mind getting a solution to the problem.

pussyluver · 12-01-2004, 08:35 AM

Want a better affiliate manager - hire me !

MetaformX · 12-01-2004, 08:47 AM

I hear what you are saying twist, and you are right on. I can't speak for anyone else, but I will say that StudioCash will have a 6 hour guarantee on answering all emails, but MOST will get a response back by an actual breathing human being within 1 hour. There is no excuse for not answering emails for 2 days.

Mefo · 12-01-2004, 09:00 AM

diesel, platinumbucks, sexsearch, those guys really gets my

fris · 12-01-2004, 09:02 AM

slickcash brock, whitney from quickbuck, sylvia from topbucks, punkerbarbie, are just some have always been in contact. just to name a few. i really enjoy sales reps that work with you to get business done.

Peaches · 12-01-2004, 09:03 AM

Quote:

Originally posted by Platinum Rinaldo
In defense of affiliate managers, some have 2,000 webmasters they're working with so sometimes it's hard to answer a question that you should be able to figure out yourself... like the "How do I get no popup codes for FHG links?" and you answer 50 of those a day... when the link is right next to the regular FHG link lol

If I had a dime for every time I was asked "How do I put your banners on my website and send traffic to you?". These almost always have a hotmail, yahoo or AOL email

Varius · 12-01-2004, 09:07 AM

"Most affiliate managers suck"

Some will swallow too if you send them enough traffic

LaurieX · 12-01-2004, 09:11 AM

I am always online if my webmasters need me available on ICQ and email! Even most of the time on the weekends.

Odie · 12-01-2004, 09:13 AM

Quote:

Originally posted by fris
i keep close contact with my sales rep always on icq, its a lot better that way. not email if i need something. keeping close contact is much better, they are always there if you need them.

establish a relationship with them.

...

also in defense of us affiliate managers...imagine managing 200+ accounts and trying to contact your webmasters who ignore you and THINK we're spamming...makes it very frustrating for us.

fris · 12-01-2004, 09:14 AM

Quote:

Originally posted by Odie
...

also in defense of us affiliate managers...imagine managing 200+ accounts and trying to contact your webmasters who ignore you and THINK we're spamming...makes it very frustrating for us.

no i dont think they are spamming

DutchTeenCash · 12-01-2004, 09:16 AM

Quote:

Originally posted by Peaches
If I had a dime for every time I was asked "How do I put your banners on my website and send traffic to you?". These almost always have a hotmail, yahoo or AOL email

my best affiliate was a guy from Brazil who signed up ICQd asked for a l/p to sweetnaturalgirl for a few promopics and got this in like 13 mins...

brazilguy 1 2,405 121,026,047 13 Detected 7 different subnets Block UnBlock

Trixxxia · 12-01-2004, 09:36 AM

Quote:

Originally posted by twist
Makes me wonder if most affiliate managers are webmasters who didn't succeed and went for a more steady income instead. Mostly they just spam you with a new site or so (always converting madly) but when you ask a more complicated question they can't look up in their Q and A you're left in the dark.

Really i think this business lacks professionalism when it comes down to account management. Getting a partner to sign up is just the first and easiest step.

(advice: answer emails within 24 hours on workdays no excuses).

I'll generally answer the email within the first few minutes-max one hour to at least let you know that 'I'm looking into it'. If it's something I can answer quickly - then you'll get your answer right away.

Just to let most of you know, if any of you have sent me email and I didn't respond, it's either I didn't receive it, or my ISP was blocking my outgoing emails due to my XXX in my nick or if a word in the email triggered Symantec's server spam blocker. I'd rather not start writing to you like I'm 733t 0r 1n t0ngu35 hahahah

This is why, if you use yahoo/hotmail or other online email accounts rather than your server email, I prefer you hit me up on ICQ/MSN/AIM - I'm here a good 18-20 hours a day so you're sure to catch me.

Short Irish Guy · 12-01-2004, 09:36 AM

Bryan from Adultplex is always there for me. Plus, it doesn't hurt that they're paying $37.50 per FREE signup

pussyluver · 12-01-2004, 10:00 AM

Quote:

Originally posted by Peaches
If I had a dime for every time I was asked "How do I put your banners on my website and send traffic to you?". These almost always have a hotmail, yahoo or AOL email

Part of the job.

SlickCash Brock · 12-01-2004, 10:21 AM

Looking after 200-300 accounts myself and i always find the time to respond promptly to any and all questions. Email or ICQ i am almost alwys availabe. If i happen to be away it is because i am sleeping and i answer as soon as i am back. It is unfortunate that some don't take the time to deliver the service to the ppl who dleiver the traffic and justify our jobs.

andrej_NDC · 12-01-2004, 11:32 AM

Quote:

Originally posted by Platinum Rinaldo
like the "How do I get no popup codes for FHG links?" and you answer 50 of those a day... when the link is right next to the regular FHG link lol

to respond to 50 similar questions takes like 5 minutes

Phoenix · 12-01-2004, 11:36 AM

yeah you should try to work with someone who will help you out a bit.

i do lots for my webmasters. Hell i even write their text for them if they send to me.

seeric · 12-01-2004, 11:40 AM

funny how this thread was probably started over a specific issue and has now blossomed into some of the best programs defending themselves over one aff managers lack of communication, more than likely from a smaller program. in dispute, and myself not being an afiliate manager, i will disagee and say that the larger successful programs have it figured out and do provide affiliates with the support they need. otherwise, they wouldn't be big, because affiliates worth attending to would send their traffic elsewhere. when someone is dealing with 1000's of webmasters, it should be an obvious understanding that the ones sending higher amounts of traffic are going to get expedited service. in the internet environment that we work in today, programs are looking for ways to downsize, not hire more people. less people are doing more work nowadays. if i'm wrong, i'll gladly be corrected.

12-01-2004, 12:52 PM

twist, I am the affiliate manager for Flynt Digital. I find it funny that you complain of a lack of professionalism in this biz yet you post threads with the title 'Most affiliate managers suck'. If you have no names to name, then shut your mouth. Personally I couldn't care less if you say anything about me, but these people/companies are top notch from personal experience:

Brad - APM
Rocki - TCG
Anyone at Pornkings
Jordan - SlickCash
Jason - Vivid Cash
Chris - Juicy Bucks
Adrian - Silvercash

Each has handled any problems I've ever had dealing with my own traffic before I even started to work with Flynt Digital. If you want to see how I can help you make money with Flynt Digital, click my sig

-Mike

David! · 12-01-2004, 01:11 PM

Quote:

Originally posted by Peaches
I answer all my emails w/in 24 hours And if I don't know the answer, I'll find it for you.

I can vouch for Peaches, one of the few that will go out of her way to make sure everything is covered and answered

RRRED · 12-01-2004, 01:16 PM

I am obsessive with unanswered emails in my inbox. They will always get answered cuz fortunately for the webmasters, I have no life

Holidays, weekends, late at night... But I have to say, that if you really need something answered and it's crucial, an email is much better than an icq... maybe just do both. Because I know when I'm using trillian or something.. if I lose my cable connection even for a minute, I lose all my screens. So that's a situation where someone can slip through the cracks so to speak.

Dirty Dane · 12-01-2004, 01:22 PM

Its nice to get help when you really need it. If they cant help you, thats one thing, but ignoring you is

...anyway, I dont agree with the "most affiliate managers suck"

LaurieX · 12-01-2004, 01:25 PM

Quote:

Originally posted by RRRED
I am obsessive with unanswered emails in my inbox. They will always get answered cuz fortunately for the webmasters, I have no life

Holidays, weekends, late at night... But I have to say, that if you really need something answered and it's crucial, an email is much better than an icq... maybe just do both. Because I know when I'm using trillian or something.. if I lose my cable connection even for a minute, I lose all my screens. So that's a situation where someone can slip through the cracks so to speak.

Very well said RRRED! my feelings exactly!

SykkBoy · 12-01-2004, 02:13 PM

I use incredimail for my EGC emails so get a little animated dog barkiing every time I get an email and always try to respond ina reasonable time.
ICQ I'm in NA mode a lot, but that generally means I'm busy so might not get back to you in 1 minute...
I'm often handling 3-4-5 affiliate concerns at once so it can be hard to respond in 10 seconds on ICQ, but I try my best.

I feel I owe it to my affiliates to answer their questions as soon as possible, but sometimes, their question can't be answered immediately or their problem can't be remedied quickly.

I try to provide the best service I can to my affiliates. As a commissioned type guy, it's in my interest to help out all affiliates to the best of my ability. I do site critiques on an average of 5 per day and sometimes more. I've custom written textlinks and even built custom galleries for affiliates and have gone above and beyond for many only for them to "forget" to send the traffic or place the site once it's ready ;-)

Also, emails get lost/overlooked, ICQ's get swallowed, so if any affiliate ever fails to hear a timely response from me, always snned another email or ICQ (this isn't just for me, but for all affiliate managers)

steve90 · 12-01-2004, 02:15 PM

ya i have sent an email every week to dieselaction for about a month trying to get my password for content the fuckin hippies

uvort · 12-01-2004, 02:15 PM

Quote:

Originally posted by twist
Makes me wonder if most affiliate managers are webmasters who didn't succeed and went for a more steady income instead. Mostly they just spam you with a new site or so (always converting madly) but when you ask a more complicated question they can't look up in their Q and A you're left in the dark.

Really i think this business lacks professionalism when it comes down to account management. Getting a partner to sign up is just the first and easiest step.

(advice: answer emails within 24 hours on workdays no excuses).

I agree.. but just workdays? It's all about 7 days a week.. surfers don't stop looking at porn on the weekends.. why should we stop working?

leedsfan · 12-01-2004, 02:17 PM

Quote:

Originally posted by twist
Makes me wonder if most affiliate managers are webmasters who didn't succeed and went for a more steady income instead. Mostly they just spam you with a new site or so (always converting madly) but when you ask a more complicated question they can't look up in their Q and A you're left in the dark.

Really i think this business lacks professionalism when it comes down to account management. Getting a partner to sign up is just the first and easiest step.

(advice: answer emails within 24 hours on workdays no excuses).

Sign up for my affiliate program, and I Guarantee youo will never have that problem. All our staff is under the age of 40, have at least 4 email accounts, and we feed the speed pills so they respond b4 you've even written your email

BT · 12-01-2004, 02:20 PM

That rep bt with tcg is a bum but I got some real internets smarts

Whit Just Whit · 12-01-2004, 02:29 PM

Quote:

Originally posted by fris
slickcash brock, whitney from quickbuck, sylvia from topbucks, punkerbarbie, are just some have always been in contact. just to name a few. i really enjoy sales reps that work with you to get business done.

Thanks fris!!! ;)

Whitney

MetaMan · 12-01-2004, 02:30 PM

this is my normal convo with a rep:

" hi i need this "

rep:
" uhhhh i will have to get you to email this person "

so why are you there in the first place?

xclusive · 12-01-2004, 02:33 PM

It's so true so what is the list of companies that have good customer service?...

12-01-2004, 07:45 AM	#1
twist Confirmed User Join Date: May 2003 Posts: 415	Most affiliate managers suck Makes me wonder if most affiliate managers are webmasters who didn't succeed and went for a more steady income instead. Mostly they just spam you with a new site or so (always converting madly) but when you ask a more complicated question they can't look up in their Q and A you're left in the dark. Really i think this business lacks professionalism when it comes down to account management. Getting a partner to sign up is just the first and easiest step. (advice: answer emails within 24 hours on workdays no excuses).

12-01-2004, 07:48 AM	#2
Mefo Confirmed User Industry Role: Join Date: Jun 2002 Location: Amsterdam Posts: 6,169	jup, there are only a few programs out there that actually respond to my emails in a day or 2 __________________

12-01-2004, 07:48 AM	#3
justsexxx Too lazy to set a custom title Join Date: Aug 2001 Location: The Netherlands Posts: 13,723	I agree. Most just spam the ICQ list every time a new site is launched. That's about it. When you ask for XXXX they say, sure np, and after weeks nothing... Andre __________________ Questions? ICQ: 125184542

12-01-2004, 07:50 AM	#4
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	I agree with this, our program will answer support emails within a few hours, even on every holiday day. __________________ I don't use ICQ anymore.

12-01-2004, 07:56 AM	#6
Anna_O Confirmed User Join Date: Oct 2002 Location: Sweden Posts: 5,773	Mike from Hustler is great guy __________________ Fetish by Anna Paysite - Nylons Bondage Latex Lesbians Glamour Annas Dungeon - 70k / day Fetish TGP ICQ 246797915

12-01-2004, 07:57 AM	#7
AnaNicole Confirmed User Join Date: Sep 2004 Location: PANAMA Posts: 454	In simpletraffic affiliate program we respond inmediately if its in business hours to webmasters inquiries! __________________ [email protected] This is as simple as it gets!!! 30+ products to promote....All webmasters accepted....All traffic accepted....Downloadable executables....and much more!!!

12-01-2004, 07:59 AM	#8
JamesK2 Confirmed User Join Date: Aug 2004 Location: The Netherlands Posts: 6,589	TCG and SexSearch staff has always been very helpful to me. I agree there are some very shitty affiliate managers. It's really bad. __________________

12-01-2004, 08:01 AM	#10
RichCashOmar Confirmed User Join Date: Jul 2004 Posts: 194	Yeah i figured that much that is why i never announce a new site and don't bother about spamming people to promote me, i'll get my own traffic and rely on the shit i send myself. Then if people want to promote me that's just icing on the cake. __________________ www.sitedepth.com CMS for adult paysites

12-01-2004, 08:02 AM	#11
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,382	i keep close contact with my sales rep always on icq, its a lot better that way. not email if i need something. keeping close contact is much better, they are always there if you need them. establish a relationship with them. __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

12-01-2004, 08:06 AM	#12
Peaches Old broad Join Date: Oct 2002 Location: Away Posts: 13,933	I answer all my emails w/in 24 hours And if I don't know the answer, I'll find it for you.

12-01-2004, 08:20 AM	#15
Rinaldo Confirmed User Join Date: Sep 2003 Location: South Florida Posts: 5,086	that's unfortunate. I rarely take more than an hour to respond to an email... it flashes when I get any new emails after I check them when I get in. In defense of affiliate managers, some have 2,000 webmasters they're working with so sometimes it's hard to answer a question that you should be able to figure out yourself... like the "How do I get no popup codes for FHG links?" and you answer 50 of those a day... when the link is right next to the regular FHG link lol

12-01-2004, 08:27 AM	#18
DutchTeenCash I like Dutch Girls Join Date: Feb 2003 Location: dutchteencash.com Posts: 21,684	i know we always answer within 24 hrs unless its on our support site (Xmas etc) www.dutchteencash.com/support affiliates make a program so i cherish them __________________ ICQ 16 91 547 - SKYPE dutchteencash bob AT dutchteencash DOT com ... did you see our newest Sweet Natural Girl Priscilla (18)?

12-01-2004, 08:29 AM	#19
Steelhead Confirmed User Industry Role: Join Date: Jul 2001 Location: Switzerland, Spain, USA Posts: 586	24/7 Baby worldwide webmaster support. Se habla español and about 15 other languages as well. __________________ VENDO - The AI Biller

12-01-2004, 08:35 AM	#20
sean416 Confirmed User Join Date: Feb 2004 Location: Toronto Posts: 3,633	I agree 100%. I'm sure affiliate managers have their own message board somewhere where they're pissed off reading threads like this, but when I'm dealing with an affiliate manager I often feel like im dealing with a government worker. If all affiliate managers were at the computer 8hrs a day, competent and had a basic understanding of this industry.. my life would be 10x easier. I try and contact some affiliate managers on ICQ and it's a fucking miracle if I actually get to talk to them. Never mind getting a solution to the problem. __________________ ServerProvider.com

12-01-2004, 08:35 AM	#21
pussyluver Clueless OleMan Join Date: Mar 2003 Location: ICQ - 169903487 Posts: 11,009	Want a better affiliate manager - hire me !

12-01-2004, 08:47 AM	#22
MetaformX Confirmed User Join Date: Mar 2002 Posts: 6,704	I hear what you are saying twist, and you are right on. I can't speak for anyone else, but I will say that StudioCash will have a 6 hour guarantee on answering all emails, but MOST will get a response back by an actual breathing human being within 1 hour. There is no excuse for not answering emails for 2 days. __________________

12-01-2004, 09:00 AM	#23
Mefo Confirmed User Industry Role: Join Date: Jun 2002 Location: Amsterdam Posts: 6,169	diesel, platinumbucks, sexsearch, those guys really gets my __________________

12-01-2004, 09:02 AM	#24
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,382	slickcash brock, whitney from quickbuck, sylvia from topbucks, punkerbarbie, are just some have always been in contact. just to name a few. i really enjoy sales reps that work with you to get business done. __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

12-01-2004, 09:07 AM	#26
Varius Confirmed User Industry Role: Join Date: Jun 2004 Location: New York, NY Posts: 6,890	"Most affiliate managers suck" Some will swallow too if you send them enough traffic __________________ Skype variuscr - Email varius AT gmail

12-01-2004, 09:11 AM	#27
LaurieX Confirmed User Join Date: Feb 2003 Location: Orlando, FL Posts: 1,541	I am always online if my webmasters need me available on ICQ and email! Even most of the time on the weekends. __________________ [email protected] ICQ# 81820905 Aim LaurieX THE BANNER YOU ARE TRYING TO RUN IS CAUSING ERRORS FOR EVERYONE ON GFY. PLEASE CORRECT IT!!!

12-01-2004, 09:36 AM	#32
Short Irish Guy Confirmed User Join Date: Feb 2004 Posts: 403	Bryan from Adultplex is always there for me. Plus, it doesn't hurt that they're paying $37.50 per FREE signup __________________ ADULTPLEX - $37.50/ FREE signup!

12-01-2004, 10:21 AM	#34
SlickCash Brock Confirmed User Join Date: Apr 2004 Location: Toronto Posts: 935	Looking after 200-300 accounts myself and i always find the time to respond promptly to any and all questions. Email or ICQ i am almost alwys availabe. If i happen to be away it is because i am sleeping and i answer as soon as i am back. It is unfortunate that some don't take the time to deliver the service to the ppl who dleiver the traffic and justify our jobs. __________________ [email protected] E-mail [email protected] ICQ# 315 496 668

12-01-2004, 11:36 AM	#36
Phoenix BACON BACON BACON Industry Role: Join Date: Nov 2002 Location: Poems everybody, the laddie fancies himself a poet Posts: 35,469	yeah you should try to work with someone who will help you out a bit. i do lots for my webmasters. Hell i even write their text for them if they send to me. __________________ Skype Phoenixskype1 Telegram PhoenixBrad https://quantads.io

12-01-2004, 11:40 AM	#37
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	funny how this thread was probably started over a specific issue and has now blossomed into some of the best programs defending themselves over one aff managers lack of communication, more than likely from a smaller program. in dispute, and myself not being an afiliate manager, i will disagee and say that the larger successful programs have it figured out and do provide affiliates with the support they need. otherwise, they wouldn't be big, because affiliates worth attending to would send their traffic elsewhere. when someone is dealing with 1000's of webmasters, it should be an obvious understanding that the ones sending higher amounts of traffic are going to get expedited service. in the internet environment that we work in today, programs are looking for ways to downsize, not hire more people. less people are doing more work nowadays. if i'm wrong, i'll gladly be corrected.

12-01-2004, 12:52 PM	#38
esnem Guest Posts: n/a	twist, I am the affiliate manager for Flynt Digital. I find it funny that you complain of a lack of professionalism in this biz yet you post threads with the title 'Most affiliate managers suck'. If you have no names to name, then shut your mouth. Personally I couldn't care less if you say anything about me, but these people/companies are top notch from personal experience: Brad - APM Rocki - TCG Anyone at Pornkings Jordan - SlickCash Jason - Vivid Cash Chris - Juicy Bucks Adrian - Silvercash Each has handled any problems I've ever had dealing with my own traffic before I even started to work with Flynt Digital. If you want to see how I can help you make money with Flynt Digital, click my sig -Mike

12-01-2004, 01:16 PM	#40
RRRED Confirmed User Join Date: Jan 2001 Location: WA Posts: 6,754	I am obsessive with unanswered emails in my inbox. They will always get answered cuz fortunately for the webmasters, I have no life Holidays, weekends, late at night... But I have to say, that if you really need something answered and it's crucial, an email is much better than an icq... maybe just do both. Because I know when I'm using trillian or something.. if I lose my cable connection even for a minute, I lose all my screens. So that's a situation where someone can slip through the cracks so to speak.

12-01-2004, 01:22 PM	#41
Dirty Dane Sick Fuck Industry Role: Join Date: Feb 2004 Location: www Posts: 9,491	Its nice to get help when you really need it. If they cant help you, thats one thing, but ignoring you is ...anyway, I dont agree with the "most affiliate managers suck" Last edited by Dirty Dane; 12-01-2004 at 01:25 PM..

12-01-2004, 02:13 PM	#43
SykkBoy Jesus loves bacon Industry Role: Join Date: Feb 2001 Location: Sin City, Motherfucker Posts: 19,969	I use incredimail for my EGC emails so get a little animated dog barkiing every time I get an email and always try to respond ina reasonable time. ICQ I'm in NA mode a lot, but that generally means I'm busy so might not get back to you in 1 minute... I'm often handling 3-4-5 affiliate concerns at once so it can be hard to respond in 10 seconds on ICQ, but I try my best. I feel I owe it to my affiliates to answer their questions as soon as possible, but sometimes, their question can't be answered immediately or their problem can't be remedied quickly. I try to provide the best service I can to my affiliates. As a commissioned type guy, it's in my interest to help out all affiliates to the best of my ability. I do site critiques on an average of 5 per day and sometimes more. I've custom written textlinks and even built custom galleries for affiliates and have gone above and beyond for many only for them to "forget" to send the traffic or place the site once it's ready ;-) Also, emails get lost/overlooked, ICQ's get swallowed, so if any affiliate ever fails to hear a timely response from me, always snned another email or ICQ (this isn't just for me, but for all affiliate managers) __________________ Support my new movie “The Second Coming”

12-01-2004, 02:15 PM	#44
steve90 Confirmed User Join Date: Oct 2003 Location: California Posts: 2,397	ya i have sent an email every week to dieselaction for about a month trying to get my password for content the fuckin hippies

12-01-2004, 02:20 PM	#47
BT Confirmed User Join Date: Apr 2002 Location: Ft liquordale FL Posts: 6,481	That rep bt with tcg is a bum but I got some real internets smarts __________________ IS Prime Hosting Bald Head Shine "BT" The American Dream, baby! " THE HOST WITH THE MOST!" My ICQ 122994792

12-01-2004, 02:30 PM	#49
MetaMan I AM WEB 2.0 Industry Role: Join Date: Jan 2003 Posts: 28,682	this is my normal convo with a rep: " hi i need this " rep: " uhhhh i will have to get you to email this person " so why are you there in the first place?

12-01-2004, 02:33 PM	#50
xclusive Too lazy to set a custom title Join Date: Apr 2004 Location: Buffalo, NY Posts: 35,218	It's so true so what is the list of companies that have good customer service?... __________________ I support MediumPimpin.com / Shemp's Outlawtgp.com /