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enter » · 07-20-2004, 04:39 PM

I don't need much BW this month. I just need to get my portfolio up and the host I had it setup with a couple weeks ago proved to be worthless.

I need a flexible plan though cause next month I will be opening a TGP and maybe even submitting a bit, but my immediate needs are minimal.

My main request is no hosts with ticket systems. I HATE these things. I'm not a noob and know how to run my shit but if I do have a problem I want to know how to get a hold of a live person 24/7 - either by phone or even just icq.

Thanks

Magg · 07-20-2004, 04:54 PM

theres a reason some hosts use ticket systems.

in the end it just makes a better service experience for you.

senseidru · 07-20-2004, 04:57 PM

No ticket systems here, you can email or icq us for support.

http://cybehost.com

160697474
[email protected]

woj · 07-20-2004, 04:57 PM

http://www.phatservers.net

Their support is the best you can get....

TheWildcard · 07-20-2004, 05:01 PM

EnvisionextHost.com their virtual host is very good

angeleyes · 07-20-2004, 05:01 PM

Quote:

Originally posted by woj
http://www.phatservers.net

Their support is the best you can get....

enter » · 07-20-2004, 05:34 PM

Quote:

Originally posted by Magg
theres a reason some hosts use ticket systems.

in the end it just makes a better service experience for you.

I have had horrible experience with them. You write out a ticket and then wait. Maybe you get an automated email saying your ticket is being processed. Best case scenario, someone gets back to you within a few hours but you're ticket was misunderstood so now you need to fill out another one and the whole process starts over.

I just prefer to have someone I can communicate with so I know my problem is being solved.

Magg · 07-20-2004, 05:37 PM

ok i understand what you mean, but that all depends on who the host is.

just as an example, our tickets are answered in 5 minutes by a real person.

sadly we dont support virtual hosting clients

enter » · 07-20-2004, 05:39 PM

Quote:

Originally posted by Magg
ok i understand what you mean, but that all depends on who the host is.

just as an example, our tickets are answered in 5 minutes by a real person.

sadly we dont support virtual hosting clients

Your site does load lightning quick.

Jimmer · 07-20-2004, 06:04 PM

Check out M3Server, we have no charge to move up or down in our plans.

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Kick Ass Chat · 07-20-2004, 06:14 PM

Quote:

Originally posted by enter »
I have had horrible experience with them. You write out a ticket and then wait. Maybe you get an automated email saying your ticket is being processed. Best case scenario, someone gets back to you within a few hours but you're ticket was misunderstood so now you need to fill out another one and the whole process starts over.

I just prefer to have someone I can communicate with so I know my problem is being solved.

I understand what you mean from some old host I used to be with. But I can tell you that it's not that way with all hosts. I've been at www.techiemedia.com for a few years now and they do have icq, phone, etc... support, but they also have a ticket system. My tickets usually get done within 5-30 mins tops, unless it's involved with script installs or some weird crap I need done, but in those cases I will use icq or phone. Just remember to stick with a host that has good track record and good references and you will be ok.

AndrewX · 07-20-2004, 06:46 PM

Checkout TheXXXHost

keyDet79 · 07-20-2004, 07:09 PM

Some people like them, some people don't. Webmail is our ticket system since 90% is handled by me anyway, we also have a toll free number: 1-888-500-VIBE and a pager email to wake me up at night.

For custom plans please hit me up, ICQ 51034232, usually lower prices than what you see on our website can be arranged, depends on your usage.

Check out VibeHosting.com

enter » · 07-20-2004, 08:34 PM

Quote:

Originally posted by keyDet79
Some people like them, some people don't. Webmail is our ticket system since 90% is handled by me anyway, we also have a toll free number: 1-888-500-VIBE and a pager email to wake me up at night.

For custom plans please hit me up, ICQ 51034232, usually lower prices than what you see on our website can be arranged, depends on your usage.

Check out VibeHosting.com

I'm willing to check out anyone who has both ticket and live support. In fact, I'm gonna check out everyone who has posted so far. I'll probably hit most of you up on icq tomorrow.

Still open to more options though if they're out there.

Thanks again !

Sly_RJ · 07-20-2004, 08:39 PM

Quote:

Originally posted by woj
http://www.phatservers.net

Their support is the best you can get....

Thanks for the plug brother. Though I will say that we do run our support off of a ticket system and we wouldn't have it any other way. We need records of what is done and when, it's a benefit to both the client and us.

enter, if you change your mind about the "no ticket system" requirement, we would be more than happy to set you up at Phat Servers. Flexible is my middle name!

Magg · 07-20-2004, 10:05 PM

Quote:

Originally posted by enter »
I'm willing to check out anyone who has both ticket and live support. In fact, I'm gonna check out everyone who has posted so far. I'll probably hit most of you up on icq tomorrow.

Still open to more options though if they're out there.

Thanks again !

Hit me up when youre ready for a fully managed dedicated server and 10mbps+

Cash · 07-20-2004, 11:48 PM

Dreamhost is always up and fast, with excellent support.

Herb Kornfield · 07-21-2004, 04:37 AM

www.realitychecknetwork.com - live support and they also tell a joke of day when you ping.

enter » · 07-21-2004, 08:59 AM

Thanks for all the replies. I will make a decision today

XX_RydeR · 07-21-2004, 09:12 AM

I'll give you one more to look at before you decide

http://www.renegade-hosting.com

very flexible and contoured for Adult webmaster needs.

Rydz.

Brad Mitchell · 07-21-2004, 10:03 AM

A good host has a ticket system and available staff. I wouldn't operate without a ticket system. The reason for using one is to hold tech staff accountable for what needs to be done and when it gets done. When you start serving a large client base you simply can't have customers emailing just one tech or sending ICQ messages because there is no accountability.

Good luck!

Brad

enter » · 07-21-2004, 10:28 AM

Quote:

Originally posted by SinEmpire
A good host has a ticket system and available staff. I wouldn't operate without a ticket system. The reason for using one is to hold tech staff accountable for what needs to be done and when it gets done. When you start serving a large client base you simply can't have customers emailing just one tech or sending ICQ messages because there is no accountability.

Good luck!

Brad

Makes complete sense Brad and I respect that. I guess that's why I don't want a host that's that big. I prefer someone who is small enough to be able to give each client individual attention.

I know that may be asking for trouble in the long run as smaller hosts may not be as established or as reliable but I'm stuck in my ways. Hopefully I will make the right decision.

Ideally, I will choose the host that is somewhere in the middle. I'm kind of leaning towards the ones with both a ticket and live support systems.

webair · 07-21-2004, 02:09 PM

Enter webair will save you tiem and money contact me

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toll free phone support chat 24/7
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enter » · 07-21-2004, 07:09 PM

Where did all you guys go.? I am trying to contact 4 of the hosts that posted in this thread and no one is answering.

PbG · 07-21-2004, 11:37 PM

Enter uncensoredhosting on YIM or call 213.924.3607 and let us show you affordable excellence! Uncensored-Hosting is not too big and not too small. We're right in the middle and definately give each client the personal attention they deserve.

spooky181 · 07-22-2004, 12:30 AM

I can recommend www.m3server.com I use them for my website and programme..

chodadog · 07-22-2004, 12:48 AM

Webair have a ticket system, but you can also get a hold of their techs via phone, email or ICQ. Highly recommend them.

www.webair.com

Tim · 07-22-2004, 02:01 AM

We want your business and will beat anybodys offer. Bandwidth prices can be negotiated.

Let me know if you want me set you up a discount

Check out: Server Provider

- 24/7 telephone support.
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ICQ: 100 341 483

07-20-2004, 04:39 PM	#1
enter » Confirmed User Join Date: Jul 2004 Location: -- arizona --» Posts: 2,362	My Hosting needs ~ give me your deals I don't need much BW this month. I just need to get my portfolio up and the host I had it setup with a couple weeks ago proved to be worthless. I need a flexible plan though cause next month I will be opening a TGP and maybe even submitting a bit, but my immediate needs are minimal. My main request is no hosts with ticket systems. I HATE these things. I'm not a noob and know how to run my shit but if I do have a problem I want to know how to get a hold of a live person 24/7 - either by phone or even just icq. Thanks __________________ «-- offer extended through New Years (icq286487452)

07-20-2004, 04:57 PM	#3
senseidru Confirmed User Join Date: Sep 2002 Location: UKStyle.UKFlow Posts: 1,767	No ticket systems here, you can email or icq us for support. http://cybehost.com 160697474 [email protected] __________________

07-20-2004, 04:57 PM	#4
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	http://www.phatservers.net Their support is the best you can get.... __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

07-20-2004, 06:04 PM	#10
Jimmer Confirmed User Join Date: Mar 2002 Location: Waterloo Ont Posts: 878	Check out M3Server, we have no charge to move up or down in our plans. I can get you 50% off for 3 months! __________________ 50% off the first 2 months hosting. Email be for a quote [email protected] We can supply up to 8 TB transfer.

07-20-2004, 06:46 PM	#12
AndrewX Confirmed User Industry Role: Join Date: Jan 2004 Posts: 574	Checkout TheXXXHost __________________ █ ► XenLayer - Paravirtualization Professionals since 2008 - [ICQ: 297820698] █ ► Reseller Hosting \| OpenVZ VPS \| XEN VPS \| Dedicated Servers

07-20-2004, 04:54 PM	#2
Magg Confirmed User Join Date: Feb 2004 Location: ICQ: 132497047 Posts: 4,467	theres a reason some hosts use ticket systems. in the end it just makes a better service experience for you.

07-20-2004, 05:01 PM	#5
TheWildcard So Fucking Banned Join Date: Jun 2004 Location: The Netherlands Posts: 4,759	EnvisionextHost.com their virtual host is very good

07-20-2004, 05:37 PM	#8
Magg Confirmed User Join Date: Feb 2004 Location: ICQ: 132497047 Posts: 4,467	ok i understand what you mean, but that all depends on who the host is. just as an example, our tickets are answered in 5 minutes by a real person. sadly we dont support virtual hosting clients

07-20-2004, 07:09 PM	#13
keyDet79 Confirmed User Join Date: Feb 2003 Location: Netherlands Posts: 1,109	Some people like them, some people don't. Webmail is our ticket system since 90% is handled by me anyway, we also have a toll free number: 1-888-500-VIBE and a pager email to wake me up at night. For custom plans please hit me up, ICQ 51034232, usually lower prices than what you see on our website can be arranged, depends on your usage. Check out VibeHosting.com __________________ Multihomed quality BW for less ICQ 51034232 - MSN [email protected] - Email keydet(at)vibehosting.com

07-20-2004, 11:48 PM	#17
Cash Click on my TCG signature Join Date: Feb 2002 Posts: 20,825	Dreamhost is always up and fast, with excellent support. __________________ $9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ; use any of these invitation codes: 216263692101; 408636009193; 846090586647; my ICQ 30160426!

07-21-2004, 04:37 AM	#18
Herb Kornfield Is on the 1 Industry Role: Join Date: Sep 2002 Location: Philly Burbs Posts: 4,996	www.realitychecknetwork.com - live support and they also tell a joke of day when you ping.

07-21-2004, 08:59 AM	#19
enter » Confirmed User Join Date: Jul 2004 Location: -- arizona --» Posts: 2,362	Thanks for all the replies. I will make a decision today __________________ «-- offer extended through New Years (icq286487452)

07-21-2004, 09:12 AM	#20
XX_RydeR Confirmed User Industry Role: Join Date: Jun 2004 Location: Australia. Posts: 2,151	I'll give you one more to look at before you decide http://www.renegade-hosting.com very flexible and contoured for Adult webmaster needs. Rydz. __________________ You Dun Goofed!

07-21-2004, 10:03 AM	#21
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	A good host has a ticket system and available staff. I wouldn't operate without a ticket system. The reason for using one is to hold tech staff accountable for what needs to be done and when it gets done. When you start serving a large client base you simply can't have customers emailing just one tech or sending ICQ messages because there is no accountability. Good luck! Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

07-21-2004, 02:09 PM	#23
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	Enter webair will save you tiem and money contact me live support chat 24/7 toll free phone support chat 24/7 ticket systems that will not allow teh tech to close without your approval =) __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

07-21-2004, 07:09 PM	#24
enter » Confirmed User Join Date: Jul 2004 Location: -- arizona --» Posts: 2,362	Where did all you guys go.? I am trying to contact 4 of the hosts that posted in this thread and no one is answering. __________________ «-- offer extended through New Years (icq286487452)

07-21-2004, 11:37 PM	#25
PbG Confirmed User Join Date: May 2003 Posts: 1,025	Enter uncensoredhosting on YIM or call 213.924.3607 and let us show you affordable excellence! Uncensored-Hosting is not too big and not too small. We're right in the middle and definately give each client the personal attention they deserve. __________________ Uncensored-Hosting \| Photography by Gus

07-22-2004, 12:30 AM	#26
spooky181 Confirmed User Join Date: Jul 2003 Location: back of beyond Posts: 2,951	I can recommend www.m3server.com I use them for my website and programme..

07-22-2004, 12:48 AM	#27
chodadog Confirmed User Join Date: Apr 2002 Posts: 9,736	Webair have a ticket system, but you can also get a hold of their techs via phone, email or ICQ. Highly recommend them. www.webair.com __________________ 26 + 6 = 1

07-22-2004, 02:01 AM	#28
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