|
|
|
|
||||
|
Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. |
 |
|
|||||||
| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
|
|
Thread Tools |
05-12-2004, 09:39 AM
|
#1 |
|
Confirmed User
Join Date: Sep 2003
Posts: 1,650
|
support ticket from your host, how long?
how long would you say is acceptable to wait for hosting company support to sort out a problem or ticket?
|
|
|
|
05-12-2004, 09:39 AM
|
#2 |
|
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
|
2 minutes
|
|
|
|
|
05-12-2004, 09:41 AM
|
#3 |
|
Doing the grind since 99
Industry Role:
Join Date: Oct 2003
Location: Buffalo NY
Posts: 16,881
|
Most of the ticket support systems have a label for the problem (normal, high importance etc.).
If its a big issue (server down etc) I expect an answer ASAP 1-6 hours. 6 being generous. If its a general question 24 hours is normal I would guess.
__________________
Living in Virtual Reality Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws |
|
|
|
|
05-12-2004, 09:42 AM
|
#4 |
|
Confirmed User
Join Date: Apr 2004
Location: Aarhus, Denmark
Posts: 1,199
|
we got irc support - usually replied within minutes
 |
|
|
|
|
05-12-2004, 09:48 AM
|
#5 |
|
Confirmed User
Industry Role:
Join Date: Jul 2001
Posts: 6,874
|
With Cyberwurx, we've never had to wait....depending on the priority of the ticket...
With Mojohost, we've never had to wait, either.
__________________
Raven
~RETIRED~ |
|
|
|
|
05-12-2004, 09:49 AM
|
#6 |
|
So Fucking Banned
Join Date: May 2002
Location: Parts Unknown
Posts: 3,129
|
5 minutes
|
|
|
|
|
05-12-2004, 09:52 AM
|
#7 |
|
Confirmed User
Join Date: Oct 2002
Location: "evitcepsrep ruoy egnahc"
Posts: 9,976
|
Ticket Priority:
Low: 24 hours. Medium: 12 hours. High: 4 hours. Criticle: 1 hour. Current host ussually beats those by at least 50% assuming its a wierd time of the night. If it is regular business hours then they respond in ussually 5 minutes or less for most issues. |
|
|
|
|
05-12-2004, 09:55 AM
|
#8 |
|
Confirmed User
Join Date: Nov 2002
Location: nyc
Posts: 3,540
|
if its an emergency, should be right away.
if its nothing urgent tickets usually being worked on in the count they were received, usually within 24 hours is acceptable. |
|
|
|
|
05-12-2004, 09:58 AM
|
#9 | |
|
Doing the grind since 99
Industry Role:
Join Date: Oct 2003
Location: Buffalo NY
Posts: 16,881
|
Quote:
__________________
Living in Virtual Reality Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws |
|
|
|
|
|
05-12-2004, 10:01 AM
|
#10 | |
|
Confirmed User
Industry Role:
Join Date: Jul 2001
Posts: 6,874
|
Quote:
__________________
Raven
~RETIRED~ |
|
|
|
|
|
05-12-2004, 10:04 AM
|
#11 |
|
sell me your banners
Industry Role:
Join Date: Dec 2003
Location: on the tubes
Posts: 12,931
|
@NatNet they can even page a technician for ya if needed.
Average response time is like 4 mins. I believe 
__________________
Media Buyer - Sell me your traffic! FREE to register domains... Better than 99% of the crap sold here! |
|
|
|
|
05-12-2004, 10:29 AM
|
#12 |
|
Confirmed User
Industry Role:
Join Date: Jun 2002
Location: Croatia
Posts: 887
|
Within a few minutes. 10 minutes tops.
__________________
Winning isn’t everything, but wanting to win is. –Vince Lombardi |
|
|
|
|
05-12-2004, 05:46 PM
|
#13 |
|
Confirmed User
Join Date: Mar 2002
Location: Las Vegas
Posts: 1,104
|
why don't you just call them and get a response immediately
|
|
|
|
|
05-12-2004, 05:47 PM
|
#14 | |
|
Confirmed User
Join Date: Apr 2003
Location: Canada
Posts: 1,685
|
Quote:
__________________
 ICQ: 31-30-30 |
|
|
|
|
|
05-12-2004, 05:48 PM
|
#15 |
|
So Fucking Banned
Join Date: Apr 2003
Location: malta
Posts: 12,745
|
An hour or thereabouts.
Really it depends on how much you pay per month.. if you pay a bottom basement price then your support will most likely be slower.  |
|
|
|
|
05-12-2004, 05:48 PM
|
#16 |
|
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
|
actually if its a big issue i call and its resolved within minutes
|
|
|
|
|
05-13-2004, 05:20 PM
|
#17 |
|
Confirmed User
Join Date: Nov 2001
Location: philladelphia
Posts: 162
|
Hey!
Please check out http://adult-pilot.net/ Our hosting is dedicated to all TGP gallery posters. Unbelievable low prices, FAST and stable servers... (Some servers have 6+ months uptime!) And I'm not kidding!!!! 100 GB BW are starting at 35$ per month. Dedicated servers are at $290 month. Visit http://adult-pilot.net for details. Please also see my announcement if you missed it! http://www.gofuckyourself.com/showth...hreadid=289760 Thanks Paul
__________________
SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60. |
|
|
|
