Trafficholder - WHAT THE FUCK? - GoFuckYourself.com

schneemann · 02-14-2007, 06:59 AM

24 hours ago, I transferred more than $100 via EPassporte to Trafficholder.

This was my 4th or 5th time I bought traffic from them, so I know the routine pretty well. However, after almost an hour went by, I noticed that my account balance was not reflecting the new money, so I sent in a support ticket.

Several HOURS later, I got a response. It asked "What payment system did you use"? I responded immediately - a 6:05pm EST. 14 1/2 hours ago.

At 6:43am EST, I submitted a NEW ticket asking them WTF is going on. I just logged in to check the status and the ticket is marked as "Deleted". I assume, rather optimistically that my balance is now up to date. So I log into the trafficholder site and it still doesn't show my corect balance.

So, rather than actually solve my problem, they decide to delete the ticket without answering me? WHAT THE FUCK?!?

Trafficholder folks - you need to respond to people in a timely manner to let them know what is going on. If things are messed up, if the system is out of whack, or whatever the problem is, just let people know! Deleting tickets without giving a response is unacceptable.

You can either give me my money back, or fix my balance.

Kimo · 02-14-2007, 07:04 AM

dang.......

fris · 02-14-2007, 07:06 AM

only bought from them a couple times went ok, maybe they post here.

ffmihai · 02-14-2007, 07:10 AM

must be some error

schneemann · 02-14-2007, 07:14 AM

Quote:

Originally Posted by ffmihai

must be some error

I don't doubt that.
What I have a problem with is it taking so fucking long to get a response and see some action on finding out WTF is going on.

schneemann · 02-14-2007, 08:34 AM

Still no response from anyone.

Pimpin_J · 02-14-2007, 08:36 AM

Try to get them on icq: 265563778
Good luck

the alchemist · 02-14-2007, 08:36 AM

Sorry to hear that yet not suprised...

cranki · 02-14-2007, 08:39 AM

is 24 hours that long?

marko13 · 02-14-2007, 08:39 AM

i think that i have got email from them that some tickets are lost.... and i believe that th crew will solve that as fast as they can because they are great traffic service..

DaddyMustang · 02-14-2007, 08:43 AM

it sucks man , they should answer over here or contact u, it's your money..

yota71 · 02-14-2007, 08:53 AM

I know they where having some problems with tickets a few days ago. They sent out an email saying they where fixing the problem.

If you havent allready copy the email in your epassporte box showing the transfer amount and send it to traffic holder.

It's hard to be patient when money is involved I have been using Traffic Holder for some time and never had a problem. They are a good company, Mostlikely they are having problems with other transfers as well and are swamped with trouble tickets. Hang in there.......

schneemann · 02-14-2007, 12:36 PM

I'm not sure what the problem was. However, I finally cornered someone via ICQ and got it sorted out.

body · 02-14-2007, 01:12 PM

good to hear!

02-14-2007, 06:59 AM	#1
schneemann Confirmed User Join Date: Oct 2006 Posts: 749	Trafficholder - WHAT THE FUCK? 24 hours ago, I transferred more than $100 via EPassporte to Trafficholder. This was my 4th or 5th time I bought traffic from them, so I know the routine pretty well. However, after almost an hour went by, I noticed that my account balance was not reflecting the new money, so I sent in a support ticket. Several HOURS later, I got a response. It asked "What payment system did you use"? I responded immediately - a 6:05pm EST. 14 1/2 hours ago. At 6:43am EST, I submitted a NEW ticket asking them WTF is going on. I just logged in to check the status and the ticket is marked as "Deleted". I assume, rather optimistically that my balance is now up to date. So I log into the trafficholder site and it still doesn't show my corect balance. So, rather than actually solve my problem, they decide to delete the ticket without answering me? WHAT THE FUCK?!? Trafficholder folks - you need to respond to people in a timely manner to let them know what is going on. If things are messed up, if the system is out of whack, or whatever the problem is, just let people know! Deleting tickets without giving a response is unacceptable. You can either give me my money back, or fix my balance. __________________ Deranged World

02-14-2007, 07:04 AM	#2
Kimo ... Join Date: Jan 2006 Location: Maryland ICQ:87038677 Posts: 11,542	dang....... __________________ ...

02-14-2007, 07:06 AM	#3
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,372	only bought from them a couple times went ok, maybe they post here. __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

02-14-2007, 07:10 AM	#4
ffmihai keep walking... Industry Role: Join Date: Jun 2002 Posts: 7,177	must be some error __________________

02-14-2007, 08:34 AM	#6
schneemann Confirmed User Join Date: Oct 2006 Posts: 749	Still no response from anyone. __________________ Deranged World

02-14-2007, 08:36 AM	#7
Pimpin_J Confirmed User Join Date: Jul 2006 Location: SplitInfinity.com Posts: 3,637	Try to get them on icq: 265563778 Good luck __________________

02-14-2007, 08:36 AM	#8
the alchemist Confirmed User Industry Role: Join Date: Dec 2004 Location: Montreal, Canada Posts: 3,271	Sorry to hear that yet not suprised... __________________ 264 349 400

02-14-2007, 08:39 AM	#9
cranki Confirmed User Join Date: Feb 2005 Location: Café del Mar Posts: 5,162	is 24 hours that long?

02-14-2007, 08:39 AM	#10
marko13 Confirmed User Join Date: Apr 2004 Location: www.lvpshosting.com Posts: 7,512	i think that i have got email from them that some tickets are lost.... and i believe that th crew will solve that as fast as they can because they are great traffic service.. __________________ We are responsible for your hosting ... Enjoy in your life. Shared hosting from $3.95 Europe Linux VPS plans from $11.37 http://www.LVPSHosting.com

02-14-2007, 08:43 AM	#11
DaddyMustang Confirmed User Industry Role: Join Date: May 2006 Posts: 1,892	it sucks man , they should answer over here or contact u, it's your money..

02-14-2007, 08:53 AM	#12
yota71 Porn Blogger Industry Role: Join Date: Jan 2006 Posts: 822	I know they where having some problems with tickets a few days ago. They sent out an email saying they where fixing the problem. If you havent allready copy the email in your epassporte box showing the transfer amount and send it to traffic holder. It's hard to be patient when money is involved I have been using Traffic Holder for some time and never had a problem. They are a good company, Mostlikely they are having problems with other transfers as well and are swamped with trouble tickets. Hang in there....... __________________ ICQ-307696001 kingfisher.kj [at] gmail.com

02-14-2007, 12:36 PM	#13
schneemann Confirmed User Join Date: Oct 2006 Posts: 749	I'm not sure what the problem was. However, I finally cornered someone via ICQ and got it sorted out. __________________ Deranged World

02-14-2007, 01:12 PM	#14
body Confirmed User Industry Role: Join Date: Oct 2002 Posts: 5,012	good to hear! __________________ The Goddess Of Steps