My epassporte account is suspended... - Page 2 - GoFuckYourself.com

woj · 07-14-2006, 09:07 AM

50........

Validus · 07-14-2006, 09:47 AM

So doucments sent to epassporte... minus CVC2 code. Lets see how long it will take.

Trixxxia · 07-14-2006, 10:06 AM

Quote:

Originally Posted by Validus

[LIST]
This bothers me so much, being a person who always backed epassporte. Mah, now I understand the people who complain!!!!

Same here - never had a problem and in fact I've always thought they were an invaluable service until I was forced to make the dreaded call!

Had a problem regarding a gift account that's been putzing around for over a month now since they can't seem to get their stuff straight. So Finally I blow my top and figured I'd get it settled for this person, afterall, she didn't ASK or want the Epassporte card, I GIFTED her (with problems LMAO)

I've personally never had problems with them except this. Anyhow, after calling their service, I'm convinced that you are ALL correct - they are in dire need of customer service skills, better training, logic and problem solving skills. Besides keeping me on the phone for 40 minutes of asking all details including my grandmother's blood type - the ........ let's call her *girl* then resolves the issue with the first thing I mentioned I didn't want to do in the first place. I ask for her boss' details - she doesn't have them - then for the name of the owner/CEO of the company and his contact info - she didn't have that either.

Anyhow, I was tickled PINK to find Tassy online and she not only explained every step she took - she actually resolved the issue for us.

Thanks again Tassy!

The good thing is that I'm seeing other similar services pop up and hopefully the decisionmakers will smell the aroma and be pro-active and fix the problems before the competition comes out and takes over their market with a good product, good support, fast and courteous problem resolution.

Validus · 07-14-2006, 10:18 AM

Quote:

Originally Posted by TopBucksTrixxxia

Same here - never had a problem and in fact I've always thought they were an invaluable service until I was forced to make the dreaded call!

Had a problem regarding a gift account that's been putzing around for over a month now since they can't seem to get their stuff straight. So Finally I blow my top and figured I'd get it settled for this person, afterall, she didn't ASK or want the Epassporte card, I GIFTED her (with problems LMAO)

I've personally never had problems with them except this. Anyhow, after calling their service, I'm convinced that you are ALL correct - they are in dire need of customer service skills, better training, logic and problem solving skills. Besides keeping me on the phone for 40 minutes of asking all details including my grandmother's blood type - the ........ let's call her *girl* then resolves the issue with the first thing I mentioned I didn't want to do in the first place. I ask for her boss' details - she doesn't have them - then for the name of the owner/CEO of the company and his contact info - she didn't have that either.

Anyhow, I was tickled PINK to find Tassy online and she not only explained every step she took - she actually resolved the issue for us.

Thanks again Tassy!

The good thing is that I'm seeing other similar services pop up and hopefully the decisionmakers will smell the aroma and be pro-active and fix the problems before the competition comes out and takes over their market with a good product, good support, fast and courteous problem resolution.

Ah sorry to hear that!!! I like Chris, he is a good person; as far as I can tell. He always answeres my e-mails and takes his time to do so.

Well, I am sure getting my account cleared up will take time. Just got this feeling.

Thank god competition is coming, you are right about that as well.

I guess the ultimate conclusion is, if a company only accepts epassporte as payment method, I won?t do business with them anymore; which stinks.

Rock Solid · 07-14-2006, 10:41 AM

Not that it counts for anything, but my feelings on epass are as follows...

Epassporte sucks.

digifan · 07-14-2006, 11:30 AM

Dammit don't even mention that call to me... I cannot speak being a cancer patient

Validus · 07-14-2006, 11:38 AM

So, Keyser just went offline.. there goes that!

pornguy · 07-14-2006, 11:56 AM

So far, knock on wood. I have not had any problems with them.

Manowar · 07-14-2006, 12:05 PM

go to keyser!

Babagirls · 07-14-2006, 12:07 PM

Quote:

Originally Posted by respect

well i use epassporte for 2 years

the expiration date on my electron card is this month .
I called the support and they told me that a new card will be send at the end of the month , till then i can use the card without any problem . Well it's been a week since my card didnt worked anymore . Even if they said it will expire at the end of the month they blocked it on 5-6 July .
I called them again , paid the 100 $ fed-ex fee to receive the new card .
Now it's 14 July and the electron card status is still : to be printed and to be send .
I have more than 40 K ( 40 thousands $ ) on that account and i cant withraw anything for about a week and God knows how much more will i have to wait .

$40 grand?????? are you nuts???

btw, you can transfer your $$ to your bank account.

djiku · 07-14-2006, 12:12 PM

My account was suspended 8 months ago and is still suspended!!!!
Lost few hundreds from sponsors where I forgot to change my payment details. No one from Epass support didn't solved the problem nor reversed the transactions. So be aware !

Trixxxia · 07-14-2006, 12:16 PM

Quote:

Originally Posted by Babagirls

$40 grand?????? are you nuts???

btw, you can transfer your $$ to your bank account.

Depends where he's from - but yeah, I WOULDN'T leave that kind of money in Epassporte.

Michael O · 07-14-2006, 12:18 PM

Quote:

Originally Posted by djiku

My account was suspended 8 months ago and is still suspended!!!!
Lost few hundreds from sponsors where I forgot to change my payment details. No one from Epass support didn't solved the problem nor reversed the transactions. So be aware !

If an account is blocked all incoming transfers are declined so you should contact the sponsors since the transfers would have been declined.

Please contact me with your account name and lets see if we can solve the problem.

lush_life · 07-14-2006, 12:29 PM

Validus...

thats not the only things they want a copy of... when you try to increase limits they also want a copy of your utility bill statement, bank statement, they want a voided check.... Its like, i just sent you my life (front and back of credit card, id card) and you still don't believe its me.. ive fillled out 3 forms, all requesting different forms and copys of shit.

forms take 7-10 days to process unless you make a bitching thread. Someone needs to call phone support recording it and post it here, its pure comedy

Validus · 07-14-2006, 12:37 PM

Quote:

Originally Posted by lush_life

Validus...

thats not the only things they want a copy of... when you try to increase limits they also want a copy of your utility bill statement, bank statement, they want a voided check.... Its like, i just sent you my life (front and back of credit card, id card) and you still don't believe its me.. ive fillled out 3 forms, all requesting different forms and copys of shit.

forms take 7-10 days to process unless you make a bitching thread. Someone needs to call phone support recording it and post it here, its pure comedy

Ah, that is a big one. Well I sent them 2 bills/documents, my ID (passport), and my credit card front and back.

I guess not I have to go chase them!

BlackCrayon · 07-14-2006, 12:38 PM

Quote:

Originally Posted by lush_life

Validus...

thats not the only things they want a copy of... when you try to increase limits they also want a copy of your utility bill statement, bank statement, they want a voided check.... Its like, i just sent you my life (front and back of credit card, id card) and you still don't believe its me.. ive fillled out 3 forms, all requesting different forms and copys of shit.

thats utterly ridiculous.

Validus · 07-14-2006, 12:40 PM

What REALLY bothers me is myself. I used to really believe epassporte ROCKS and if you get your account suspended you did something like chargeback or something. Maybe a really high number of transactionshahaha8230;

Bro Media - BANNED FOR LIFE · 07-14-2006, 12:45 PM

Quote:

Originally Posted by lush_life

Validus...

thats not the only things they want a copy of... when you try to increase limits they also want a copy of your utility bill statement, bank statement, they want a voided check.... Its like, i just sent you my life (front and back of credit card, id card) and you still don't believe its me.. ive fillled out 3 forms, all requesting different forms and copys of shit.

forms take 7-10 days to process unless you make a bitching thread. Someone needs to call phone support recording it and post it here, its pure comedy

yeah, that didit for me, im not gonna even bother with epassporte anymore... not worth the hassle... bad enough giving my SS # all over place, let alone all that shit... once they FINALLY activate my account (says "load pending" for the last 3 weeks) i'm gonna transfer back to my bank and close epassporte

respect · 07-14-2006, 01:07 PM

thank you Keyser , problem solved

Validus · 07-14-2006, 01:10 PM

Quote:

Originally Posted by respect

thank you Keyser , problem solved

Right on! Wish me luck!

SmokeyTheBear · 07-14-2006, 01:34 PM

Quote:

Originally Posted by Validus

Ah, that is a big one. Well I sent them 2 bills/documents, my ID (passport), and my credit card front and back.

I guess not I have to go chase them!

you have to send it several times. i think the first one they just ignore , then wehn you bug them again they will claim they didnt recieve it so refax/send , then bug them again for a few days they will say its in someone else's hands , then bug them again and spend a few hours going between different departments . THEN you will get unblocked

p.s. make sure all your personal info is covered up as your not sending these to america , and for all you know they could have identity thieves working for them , and if they stole your info you dont really have a leg to stand on as they arent american and likely wouldnt face prosecution for stealing your identity.

Validus · 07-14-2006, 01:36 PM

Quote:

Originally Posted by SmokeyTheBear

you have to send it several times. i think the first one they just ignore , then wehn you bug them again they will claim they didnt recieve it so refax/send , then bug them again for a few days they will say its in someone else's hands , then bug them again and spend a few hours going between different departments . THEN you will get unblocked

p.s. make sure all your personal info is covered up as your not sending these to america , and for all you know they could have identity thieves working for them , and if they stole your info you dont really have a leg to stand on as they arent american and likely wouldnt face prosecution for stealing your identity.

LOL, thank you... I send it to Keyser directly... but... I am not so sure if this will get resolved any time soon.

Michael O · 07-14-2006, 02:25 PM

Quote:

Originally Posted by SmokeyTheBear

you have to send it several times. i think the first one they just ignore , then wehn you bug them again they will claim they didnt recieve it so refax/send , then bug them again for a few days they will say its in someone else's hands , then bug them again and spend a few hours going between different departments . THEN you will get unblocked

p.s. make sure all your personal info is covered up as your not sending these to america , and for all you know they could have identity thieves working for them , and if they stole your info you dont really have a leg to stand on as they arent american and likely wouldnt face prosecution for stealing your identity.

Please get your facts straight.
The business account office is in Toronto and only deal with business accounts.
The call center is in Florida.
Account Verification/Risk Management is in LA.
As far as I know I am the only Non American so unless its me you are questioning I don't know where you are going with this?

digifan · 07-14-2006, 03:12 PM

Quote:

Originally Posted by Validus

LOL, thank you... I send it to Keyser directly... but... I am not so sure if this will get resolved any time soon.

You cannot go wrong with Keyser... he is a real nice and helpful guy

fitzmulti · 07-14-2006, 04:13 PM

Quote:

Originally Posted by Validus

LOL what are they trying to tell me? what do I do?

Hmmm...I wonder what these words mean, We will safeguard your funds by preventing the account from being used
until you contact us...............

Validus · 07-14-2006, 04:33 PM

Dear Kevin,

We have received your verification documents unfortunately we also
require a copy of a utility bill (i.e. phone, water, or gas) or
alternatively a bank statement with _*your name and address clearly
displayed. This address must match the one listed in your account.*_
Once we've received all the documents to satisfy our security standards
we will be happy to address your account issue. Thank you!

Best regards,
ePassporte Account Verification
[email protected]
Fax: 1-310-564-1751
Toll-Free from US: 1-877-372-7790
International and US: 1-310-301-2001
International and US: 1-310-301-2001

LOL, I gave them everything. This is just terrible...

Validus · 07-14-2006, 04:34 PM

I guess this will have to wait until next week. SUPER!!! That is fantastic! Go epassporte!

Jarmusch · 07-14-2006, 05:06 PM

This sucks, it's threads like these that makes us feel like we have a dark cloud over our head everytime we use epassporte.

Good luck Validus.

Validus · 07-14-2006, 05:08 PM

Quote:

Originally Posted by Jarmusch

This sucks, it's threads like these that makes us feel like we have a dark cloud over our head everytime we use epassporte.

Good luck Validus.

Thanks for your reply. I am sure this can be resolved, I guess I am just disappointed in epassporte.

It would have been nice to be contact before suspending my account and resolving this right away.

Bro Media - BANNED FOR LIFE · 07-14-2006, 05:14 PM

Quote:

Originally Posted by Validus

Dear Kevin,

We have received your verification documents unfortunately we also
require a copy of a utility bill (i.e. phone, water, or gas) or
alternatively a bank statement with _*your name and address clearly
displayed. This address must match the one listed in your account.*_
Once we've received all the documents to satisfy our security standards
we will be happy to address your account issue. Thank you!

Best regards,
ePassporte Account Verification
[email protected]
Fax: 1-310-564-1751
Toll-Free from US: 1-877-372-7790
International and US: 1-310-301-2001
International and US: 1-310-301-2001

LOL, I gave them everything. This is just terrible...

jesus, mise well invite them to your house for dinner, so they can meet the family and everything, maybe they will then believe you are, who you are...

flashfreak · 07-14-2006, 05:16 PM

I don't know... I've had problems and Keyser solved them quick

Validus · 07-14-2006, 05:18 PM

Quote:

Originally Posted by LOL :D

jesus, mise well invite them to your house for dinner, so they can meet the family and everything, maybe they will then believe you are, who you are...

Well, I?ve already given them 1 utility bill and the welcoming writing from VISA that shows my address and details; this is for my main address. I just don?t know what else they want.

Validus · 07-14-2006, 06:18 PM

Little bumpage!

Trixxxia · 07-14-2006, 06:32 PM

Validus - this was the same problem with my friend - now let me explain. Initially, when I opened the account for her, I gave her details. She had since changed email but never managed to make the change on Epassporte because at some point in March, their password thingy went crazy and changed the passwords on everyone. Anyhow, without the new password and without a valid email - it was a catch-22 and she couldn't request a reminder.

The funny part is Smokey's reference to the faxes! LMAO That's exactly how it happened. She faxed them out of the wazoo - and they 'never' received it. She gave up a long time ago - I was pissed as all hell cuz I gifted her with a pandora's box!

Validus · 07-14-2006, 08:23 PM

Quote:

Originally Posted by TopBucksTrixxxia

Validus - this was the same problem with my friend - now let me explain. Initially, when I opened the account for her, I gave her details. She had since changed email but never managed to make the change on Epassporte because at some point in March, their password thingy went crazy and changed the passwords on everyone. Anyhow, without the new password and without a valid email - it was a catch-22 and she couldn't request a reminder.

The funny part is Smokey's reference to the faxes! LMAO That's exactly how it happened. She faxed them out of the wazoo - and they 'never' received it. She gave up a long time ago - I was pissed as all hell cuz I gifted her with a pandora's box!

Oh yea. LOL, I just wanted to get a cartoon drawn for me... now I got to wait until... if this gets resolved.

MaddCaz · 07-14-2006, 08:36 PM

Quote:

Originally Posted by Validus

Why on gods planet would my epassporte account be suspended?

Oh I don?t like stuff like this. When you try to use something and you get held up. Now I got to wait for a reply from epassporte!

man I keep hearing bad...

Validus · 07-14-2006, 08:40 PM

Quote:

Originally Posted by MaddCaz

man I keep hearing bad...

Well, up until now I was a PRO epassporte person! This however... is really not so nice.

djiku · 07-14-2006, 09:17 PM

Quote:

Originally Posted by Keyser Soze

If an account is blocked all incoming transfers are declined so you should contact the sponsors since the transfers would have been declined.

Please contact me with your account name and lets see if we can solve the problem.

Thank you Michael but I'm really happy with my payments in my bank account.

Michael O · 07-15-2006, 01:58 AM

Quote:

Originally Posted by djiku

Thank you Michael but I'm really happy with my payments in my bank account.

Good for you.
But when you post false information about ePassporte I will clear it up.

You said we keept accepting payments after your account were suspended which is not true. I offered to help you with your account but you haven't contacted me.

Michael O · 07-15-2006, 02:06 AM

Validus

By making so significant changes to your account as you did we require to verify your identity this is both for you and our security.

CaptainWolfy · 07-15-2006, 02:17 AM

what a shame.... send them an e mail..

djiku · 07-15-2006, 02:48 AM

Quote:

Originally Posted by Keyser Soze

Good for you.
But when you post false information about ePassporte I will clear it up.

You said we keept accepting payments after your account were suspended which is not true. I offered to help you with your account but you haven't contacted me.

This is your response from 23 January

Quote:

Hi
After looking over the two accounts, we have come to the conclusion that the transaction was denied. There are no successful p2p transfers between choker and flashcash_wm12410

Best regards
Michael Olsen

Nothing about reactivating my account !!!

New mail to you on 7 February

Quote:

Hi,
we didn't found yet those moneys, maybe you can help us with some aditional infos (transaction date, denial date, registered number, etc)
Also i want ask you if you can help me to unblock that epass account. I didn't have fraudulent activity or something like that, just was inactive for a while.

Many thanks for your help

No reply till now !!!!

Since then was made two payments into this account from AFF and SunnyDollars. ( luckily small ones )

BTW, There is nothing personal with you.

Michael O · 07-15-2006, 02:57 AM

I will found out why your account were denied.
We had no record showing a transaction from that account to your account, I have asked that its double checked.
Please send me the date of the transactions and the amount that the money should have been sent from AFF and SunnyDollars.

jayeff · 07-15-2006, 05:21 AM

Quote:

Originally Posted by Keyser Soze

we require to verify your identity this is both for you and our security.

Which begins to sound hollow when it is provided as the answer to all these threads, but never with an explanation of how these things relate to security (and only to security)...

EP takes various precautions when someone opens an account: presumably enough - or they would do more - to satisfy themselves about that person's identity. So isn't (or shouldn't) the only issue when someone requests a change to their account details, be that the requester is in fact the account holder?

This could be accomplished by contacting the account holder at their registered email address. If they have security concerns, why does EP sidestep such an obvious and simple precaution? Yet, if you request an email change, EP start to communicate via the new address immediately!

Email verification is very basic, so why not have customers provide security questions and answers on opening an account (if memory serves, EP do use this method, but apparently ignore it), or use pin numbers (sent by mail), whatever. The point being that banks and others have well-established, more-or-less convenient and certainly less intrusive methods of handling "security" issues.

Then talk to your own bank and ask them if they considered faxed or emailed documents to be useful in any security procedures. Our bank certainly doesn't...

So proven methods of verification are rejected in favor of uncertain methods, in the process accumulating more data on clients which is presumably handled by low-level employees at some point and then stored, we know not where or how. By no stretch of the imagination does this improve anyone's security: quite the reverse. Is that an unreasonable assessment?

Ace_luffy · 07-15-2006, 05:33 AM

bump to solve the problem... i think epassporte doing their best....

The_Adventure · 07-15-2006, 05:33 AM

I think its for security reason. they fixed it quick last time they sudpended my account.

Validus · 07-15-2006, 06:46 AM

Quote:

Originally Posted by Keyser Soze

Validus

By making so significant changes to your account as you did we require to verify your identity this is both for you and our security.

Significant changes? LOL what are you talking about. I changed my address because I am temporally at my second home. The credit card isn?t even registered here. Oh my god. This is just WRONG.

I?ve given you

- scanned copy of my utility bill (from the place my cc is registed at)
- scanned copy of the VISA letter (from the place my cc is registed at)
- scanned copy of my Canadian Passporte
- scanned copy of my Drivers License (front and back, from Canada, since I am Canadian)

So what else would you like? A blood sample? Hair?

My dislike of epassporte is starting to grow!!!

Validus · 07-15-2006, 06:47 AM

Quote:

Originally Posted by Ace_luffy

bump to solve the problem... i think epassporte doing their best....

Oh you sound like me a few months ago! Just wait!

jayeff · 07-15-2006, 07:43 AM

And still no-one even attempts to explain why these insecure procedures (which happen to involve sharing a lot more personal data) are chosen over methods which banks and others use.

Validus · 07-15-2006, 07:45 AM

Quote:

Originally Posted by jayeff

And still no-one even attempts to explain why these insecure procedures (which happen to involve sharing a lot more personal data) are chosen over methods which banks and others use.

Yea, it bothers me that epassporte wants all this information even though I?ve never done anything bad to or with my epassporte account. I even bought a card. I?ve never even complained about their fees.

07-14-2006, 09:07 AM	#51
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	50........ __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

07-14-2006, 11:30 AM	#56
digifan The Profiler Industry Role: Join Date: Oct 2002 Location: ICQ 76281726 and I'm female Posts: 14,618	Dammit don't even mention that call to me... I cannot speak being a cancer patient __________________ [email protected] Webair Rocks

07-14-2006, 11:56 AM	#58
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	So far, knock on wood. I have not had any problems with them. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

07-14-2006, 12:12 PM	#61
djiku Confirmed User Join Date: Feb 2003 Location: Offshore Posts: 556	My account was suspended 8 months ago and is still suspended!!!! Lost few hundreds from sponsors where I forgot to change my payment details. No one from Epass support didn't solved the problem nor reversed the transactions. So be aware ! __________________ Naked Sex - XXX Feeds - Live Mobile Porn - Mobile XXX - LIVE CAMS Sexy Babes, Live Cam Porn, Nude Webcam Sex, LIVE SEX, SEX CHAT WORLD SEX LIVE, XXX Videos, NUDE Chat, XXX Live Cams, Strip Sex Cams Hardlink Trades via LinkSpun

07-14-2006, 05:16 PM	#81
flashfreak Confirmed User Industry Role: Join Date: Jun 2002 Location: cloud number 9 Posts: 4,396	I don't know... I've had problems and Keyser solved them quick __________________ SEO Mogul \| ICQ: 163671223

07-14-2006, 09:47 AM	#52
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	So doucments sent to epassporte... minus CVC2 code. Lets see how long it will take.

07-14-2006, 10:41 AM	#55
Rock Solid Confirmed User Join Date: Jun 2006 Location: The Brick Yard Posts: 112	Not that it counts for anything, but my feelings on epass are as follows... Epassporte sucks.

07-14-2006, 11:38 AM	#57
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	So, Keyser just went offline.. there goes that!

07-14-2006, 12:05 PM	#59
Manowar jellyfish Join Date: Dec 2003 Posts: 71,528	go to keyser!

07-14-2006, 12:29 PM	#64
lush_life Confirmed User Join Date: Feb 2006 Posts: 237	Validus... thats not the only things they want a copy of... when you try to increase limits they also want a copy of your utility bill statement, bank statement, they want a voided check.... Its like, i just sent you my life (front and back of credit card, id card) and you still don't believe its me.. ive fillled out 3 forms, all requesting different forms and copys of shit. forms take 7-10 days to process unless you make a bitching thread. Someone needs to call phone support recording it and post it here, its pure comedy

07-14-2006, 12:40 PM	#67
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	What REALLY bothers me is myself. I used to really believe epassporte ROCKS and if you get your account suspended you did something like chargeback or something. Maybe a really high number of transactionshahaha8230;

07-14-2006, 01:07 PM	#69
respect Too lazy to set a custom title Join Date: Nov 2005 Posts: 18,399	thank you Keyser , problem solved

07-14-2006, 04:33 PM	#76
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	Dear Kevin, We have received your verification documents unfortunately we also require a copy of a utility bill (i.e. phone, water, or gas) or alternatively a bank statement with _your name and address clearly displayed. This address must match the one listed in your account._ Once we've received all the documents to satisfy our security standards we will be happy to address your account issue. Thank you! Best regards, ePassporte Account Verification [email protected] Fax: 1-310-564-1751 Toll-Free from US: 1-877-372-7790 International and US: 1-310-301-2001 International and US: 1-310-301-2001 LOL, I gave them everything. This is just terrible...

07-14-2006, 04:34 PM	#77
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	I guess this will have to wait until next week. SUPER!!! That is fantastic! Go epassporte!

07-14-2006, 05:06 PM	#78
Jarmusch Industry Role: Join Date: May 2003 Posts: 12,464	This sucks, it's threads like these that makes us feel like we have a dark cloud over our head everytime we use epassporte. Good luck Validus.

07-14-2006, 06:18 PM	#83
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	Little bumpage!

07-14-2006, 06:32 PM	#84
Trixxxia Confirmed User Industry Role: Join Date: Aug 2004 Location: Montreal, Canada Posts: 5,600	Validus - this was the same problem with my friend - now let me explain. Initially, when I opened the account for her, I gave her details. She had since changed email but never managed to make the change on Epassporte because at some point in March, their password thingy went crazy and changed the passwords on everyone. Anyhow, without the new password and without a valid email - it was a catch-22 and she couldn't request a reminder. The funny part is Smokey's reference to the faxes! LMAO That's exactly how it happened. She faxed them out of the wazoo - and they 'never' received it. She gave up a long time ago - I was pissed as all hell cuz I gifted her with a pandora's box!

07-15-2006, 02:06 AM	#90
Michael O More Cowbell Industry Role: Join Date: Jul 2001 Location: Nakhom Nowhere Posts: 10,607	Validus By making so significant changes to your account as you did we require to verify your identity this is both for you and our security. __________________ Truth Teller

07-15-2006, 02:17 AM	#91
CaptainWolfy Playa Industry Role: Join Date: Dec 2005 Location: Somewhere on the Earth Posts: 8,439	what a shame.... send them an e mail..

07-15-2006, 02:57 AM	#93
Michael O More Cowbell Industry Role: Join Date: Jul 2001 Location: Nakhom Nowhere Posts: 10,607	I will found out why your account were denied. We had no record showing a transaction from that account to your account, I have asked that its double checked. Please send me the date of the transactions and the amount that the money should have been sent from AFF and SunnyDollars. __________________ Truth Teller

07-15-2006, 05:33 AM	#95
Ace_luffy www.creationcrew.com Industry Role: Join Date: Feb 2005 Location: CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM Posts: 12,110	bump to solve the problem... i think epassporte doing their best.... __________________ ++ Adult and Mainstream Websites Designs \| 10 banners for only $50 \| html5 Banners ++ email : [email protected] Telegram : https://t.me/creationcrew \| HTML5/Responsive Site - Div/CSS - ElevatedX - NATs - Wordpress

07-15-2006, 05:33 AM	#96
The_Adventure Confirmed User Join Date: Jan 2005 Location: Sydney Posts: 245	I think its for security reason. they fixed it quick last time they sudpended my account. __________________ Panorama Pacific's Network - One login for all programs - Combined Payments zBUCKz \| JBUCKz \| GlamourBUCKz

07-15-2006, 07:43 AM	#99
jayeff Confirmed User Join Date: May 2001 Posts: 2,944	And still no-one even attempts to explain why these insecure procedures (which happen to involve sharing a lot more personal data) are chosen over methods which banks and others use.