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Old 07-25-2005, 08:58 AM   #1
seeric
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Hey Microsoft! Fuck You!

so, everyone remember when i first moved to the beach from glendale?

well, long story short, i had to stay in these executive suites for about a month. 23 days exactly. the place had dial up. i ordered microsoft dial up for 30 days free, if you cancel within 30 days.


not only did i cancel on the 24th day of the trial, i called them to make sure. might i add that cancelling anything microsoft basically requires you to be a detective. its purposely confusing.

the point of this story. i have several bank accounts for different things. i have been getting billed by them for 4 months still. 29.95 a month.

1) i call visa. they say i can't charge it back. they say i have to take it up with microsoft.
2) i call microsoft. after years on hold wasting my time, i'm told that its cancelled.
3) microsoft tells me to go back and talk to visa.

WTF?

i'm going back to linux for life! fuck microsoft.

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Old 07-25-2005, 08:59 AM   #2
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i miss Mike Rowe soft
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Old 07-25-2005, 09:01 AM   #3
Rebecca Love
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Visa always takes care of me in a bind like that. I am suprised they handled you like that. I would call again and let them know micro said they cancelled. Good luck!
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Old 07-25-2005, 09:01 AM   #4
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We just went through the same thing with them, it's a fuckin nightmare to deal with these assholes. We eventually had to have the bank reverse the charges.

Worst part of it is we never signed up for the dial-up shit, it was some other cross-sell or promotion they were doing that required a credit card for identity verification. M$ took it upon themselves to start hitting the card for the dial-up service.
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I love it, just as long as we keep the bedroom door closed from all ears then we can have throw down hard core sex that makes us money haha
fuck it we can have sex on money never did that before
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Old 07-25-2005, 09:02 AM   #5
Pete-KT
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That sucks, why didnt you call them after the first month you got billed
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Old 07-25-2005, 09:09 AM   #6
seeric
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Originally Posted by Rebecca Love
Visa always takes care of me in a bind like that. I am suprised they handled you like that. I would call again and let them know micro said they cancelled. Good luck!
doesn't make sense, microsoft says cancelled, visa says it hasn't been. everyone's been nice on the phones, even me. i'm gonna call visa back. normally people give you a cancellation confirmation number. micro doesn't have anything like that. their system shows cancelled. the lady put in another cancellation at micro for me.

i'm more pissed at the hoops that you have to jump through to cancel with them. if it were an adult site and you had to search so hard to figure out how to cancel, (not referring to the old days) visa would fuck you so hard. because its microsoft they can make it hard to cancel. thats what pissed me off.


took me forever to weed through the B.S. and misleading terminology to cancel.
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Old 07-25-2005, 09:10 AM   #7
seeric
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Originally Posted by newbreed
We just went through the same thing with them, it's a fuckin nightmare to deal with these assholes. We eventually had to have the bank reverse the charges.

Worst part of it is we never signed up for the dial-up shit, it was some other cross-sell or promotion they were doing that required a credit card for identity verification. M$ took it upon themselves to start hitting the card for the dial-up service.




well, i cancelled on the 24th day. if you do that it isn't supposed to start billing at all. thats why i used it, because i knew that i could use it for free, cancel, and not get billed at all. fucking assclowns.
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Old 07-25-2005, 09:24 AM   #8
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Old 07-25-2005, 09:44 AM   #9
Elli
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I'm not sure if this is what you were on, but I just found this:

MSN Microsoft Network:
MSN only accepts cancellations by phone at 1-800-386-5550
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Old 07-25-2005, 09:48 AM   #10
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i miss Mike Rowe soft
yeah, he is hot. i would fuck his ass. (2 times)
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Old 07-25-2005, 09:59 AM   #11
seeric
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Originally Posted by Elli
I'm not sure if this is what you were on, but I just found this:

MSN Microsoft Network:
MSN only accepts cancellations by phone at 1-800-386-5550
yeah, thank you sweetie.

thats what i ended up with eventually 4 months ago too.

they suck, bottom line. when i was cancelling they tried to upsell me to 10000 things which i eventually became irrate and told them off.

grrrrr....
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Old 07-25-2005, 10:21 AM   #12
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AOL's just as bad, if not worse...

The lady would not cancel my account. I kept telling her that I didn't like how instrusive the software is, how crappy their techsupport is, how unreliable the connection was, etc, and she still kept telling me to try all the features. Even said over the phone "I see you haven't ran our special tools, like the spyware program and Firewall tools"... How nice... they sit there and monitor everything you do with their shit software. Anyways, I got talked into some 6 month thing and I feel within the next month or so I'm just going to waste an entire day getting this shit reversed and taken off...

Sorry to hear about your troubles man. This should be illegal.
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Old 07-25-2005, 10:21 AM   #13
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thought this might help...
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Old 07-25-2005, 10:29 AM   #14
Rebecca Love
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Originally Posted by Hollywood Horwitz

thought this might help...
when ya gotta go, you gotta go! hehe
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Old 07-25-2005, 10:40 AM   #15
Dalai lama
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thought this might help...
wtf That's insane
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