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Old 03-07-2005, 06:38 PM   #1
ListYourPorn
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Fuck You!

WEBAIR - Whats the problem guys???????

sort it out in the past 8 days you have totally fucked me over now I see my forum has gone.

So the week so far -

Offline - Monday
Blocked Email by spam cop - Monday
Forum Offline - Monday

Like you I have a biz to run this is NOT aceptable
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Old 03-07-2005, 06:40 PM   #2
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Give them a break. They're helping a kitty out.
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Old 03-07-2005, 06:40 PM   #3
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That sucks man..
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Old 03-07-2005, 06:40 PM   #4
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Quote:
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Give them a break. They're helping a kitty out.
lol......
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Old 03-07-2005, 06:43 PM   #5
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Sorry to hear that. I'm sure theres a explanation
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Old 03-07-2005, 06:44 PM   #6
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Quote:
Originally Posted by ssp
Give them a break. They're helping a kitty out.
Hehehe, was about to post the same thing
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Old 03-07-2005, 06:46 PM   #7
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Originally Posted by NichePay_Nader
Sorry to hear that. I'm sure theres a explanation
Yep they have put a spammer on the same box as me and its me thats suffering for it alone with other people trying to earn a living.

Despite sending them business (I must admit their support has been 110% in the past and been good to me) this past few days has cost me money and that I am affraid is not on.
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Old 03-07-2005, 06:46 PM   #8
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I have had countless problems with webair for a long time. Now I understand that a lot of people think it's a great service, but I did not find that to be true in my case - and I waited quite a few months for everything to be resolved. I finally changed hosts a few days ago. I went with http://www.highcountryhosting.com and they supplied me with a great affordable package. Although I can't say much about uptime, etc. yet, I can definitely vouch for fantastic customer service. I had constant database issues with Webair, and not one yet with High Country. No referral link here... just an honest opinion.
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Old 03-07-2005, 06:49 PM   #9
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nice =) let me know the issus ill get you some help...

we should change the name of this board to webair tech support hotline
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Old 03-07-2005, 06:53 PM   #10
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ya I know the feeling, there is a spammer (a big sponser that advertises here) on my network (I have co-lo boxes) and got our entire IP block banned by spamhaus ... it was that way for 2 weeks, then the prior month for 2 weeks also. I wrote them about screwing over other people on the network and all they had to say, we are working on it and we used an opt in list, we are sorry ...


Quote:
Originally Posted by ListYourPorn
Yep they have put a spammer on the same box as me and its me thats suffering for it alone with other people trying to earn a living.
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Old 03-07-2005, 06:59 PM   #11
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well I hope it gets sorted out - I am not having a pop at their support team they really have been great and they can only deal with what is asked of them.

Loosing my ability to mail caused a real pain for my business......
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Old 03-07-2005, 07:02 PM   #12
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you did try to contact them first right?
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Old 03-07-2005, 07:11 PM   #13
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ListYourPorn,

YOU are running a vulnerable version of phpBB..We sent notices out log ago on this. Please Update Your PHPbb Version You could be hacked. Acutally we'll do if you like. Is it not obvious by the hackers post that it was not anything to do with Webair?

"Please Update Your PHPbb Version
You could be hacked. I have not deleted anything just disabled the board. Others won't be so nice."

We have not deleted anything just disabled the board and notified you. We have your templates backed up we will restore them for you accordingly. More info here: http://www.phpbb.com/phpBB/viewtopic.php?f=14&t=267563

Other comments in regards to spamcop listing that was removed over a week ago. It seems our filter servers were sending double bounce messages. We disabled this feature and they removed the block.

Last edited by webair; 03-07-2005 at 07:13 PM..
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Old 03-07-2005, 07:17 PM   #14
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shit...

I am gonna start using gfy for my issues with webair...

Seems more effective then messaging mike or webair...

hahahhahahahhaahaha

Jon
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Old 03-07-2005, 07:18 PM   #15
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i am a member of a whoreBBS and it was hacked last weekend due to this PHP exploit....

they have a toll free number and no fewer than 3 techs at a time online at any given time, are you that mentally inept that you cant contact them like that?

you probably deserved to be hacked due to lack of brain activity, maybe serve as a jumpstart for the neurons and shit...
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Old 03-07-2005, 07:19 PM   #16
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Quote:
Originally Posted by Jon
shit...

I am gonna start using gfy for my issues with webair...

Seems more effective then messaging mike or webair...

hahahhahahahhaahaha

Jon
see my message after your post and grow up
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Old 03-07-2005, 07:21 PM   #17
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Quote:
Originally Posted by tungsten
you did try to contact them first right?
Ididnt think of that - I thought I would stand here and shout my head off and scream until I was blue in the face.

Mate this post represents a few days of pent up anger and frustration - the only thing that seems to work is my CC being charged month in month out.......

Relationships suck when they are one way.

On a brighter note the support guy has been a great help though is does not make the situation any better for me.
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Old 03-07-2005, 07:24 PM   #18
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[QUOTE Hedonistic]

LOL

I mean't that in a good way hoe...

I was jokin around...Okay maybe I worded it wrong!

Jon
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Old 03-07-2005, 07:27 PM   #19
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That sucks.
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Old 03-07-2005, 07:33 PM   #20
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Quote:
Originally Posted by Jon
[QUOTE Hedonistic]

LOL

I mean't that in a good way hoe...

I was jokin around...Okay maybe I worded it wrong!

Jon
nah, it was obvious it was meant as a joke
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Old 03-07-2005, 07:35 PM   #21
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Originally Posted by Jon
[QUOTE Hedonistic]

LOL

I mean't that in a good way hoe...

I was jokin around...Okay maybe I worded it wrong!

Jon
I understand but my humour is gone its 2.35 am and I started work at 8am this moring
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Old 03-07-2005, 07:37 PM   #22
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[QUOTE=ListYourPorn]
Quote:
Originally Posted by Jon

I understand but my humour is gone its 2.35 am and I started work at 8am this moring
so pick up the fuckin phone and call someone next time you whiney bitch
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Old 03-07-2005, 07:39 PM   #23
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[QUOTE=Hedonistic]
Quote:
Originally Posted by ListYourPorn

so pick up the fuckin phone and call someone next time you whiney bitch
errr......tried no answer - I am allowed to moan like a whore on over time when I pay for a service
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Old 03-07-2005, 07:41 PM   #24
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Okay...I have had issues before...I have now 5 boxes at webair...But anytime I have a support issue...Day or night or morning...I either login to my control panel @ http://cp.webair.com and click the support icon and then the live support button...Or I call the 800 number...So I am finding it hard to really feel sorry for you when I know personally someone always picks up...

Creating a thread on gfy is useless and stupid...The best thing to do in a situation where something is wrong you need to pick up the phone...and call...or hell click the live support icon...

I've had to use the live support a couple times today since one of my new boxes came online...Its simple...Try it out...It dont bite!

Jon
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Old 03-07-2005, 07:42 PM   #25
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[QUOTE=ListYourPorn]
Quote:
Originally Posted by Hedonistic

errr......tried no answer - I am allowed to moan like a whore on over time when I pay for a service
I call BULLSHIT...

If someone in the main office doesn't answer...Its forwarded over to the datacenter...Again I know this from expierence...

You always get someone within 2-3 rings...

Jon
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Old 03-07-2005, 07:43 PM   #26
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Quote:
Originally Posted by Jon
Okay...I have had issues before...I have now 5 boxes at webair...But anytime I have a support issue...Day or night or morning...I either login to my control panel @ http://cp.webair.com and click the support icon and then the live support button...Or I call the 800 number...So I am finding it hard to really feel sorry for you when I know personally someone always picks up...

Creating a thread on gfy is useless and stupid...The best thing to do in a situation where something is wrong you need to pick up the phone...and call...or hell click the live support icon...

I've had to use the live support a couple times today since one of my new boxes came online...Its simple...Try it out...It dont bite!

Jon
Yep used it, works well - if issues pile up then anger builds, calling is an option and when Itry from the UK I fail to get an answer, just a message advising me that if conected then I will be charged for the call which is acceptable.
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Old 03-07-2005, 07:54 PM   #27
ListYourPorn
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Quote:
Originally Posted by webair
ListYourPorn,

YOU are running a vulnerable version of phpBB..We sent notices out log ago on this. Please Update Your PHPbb Version You could be hacked. Acutally we'll do if you like. Is it not obvious by the hackers post that it was not anything to do with Webair?

"Please Update Your PHPbb Version
You could be hacked. I have not deleted anything just disabled the board. Others won't be so nice."

We have not deleted anything just disabled the board and notified you. We have your templates backed up we will restore them for you accordingly. More info here: http://www.phpbb.com/phpBB/viewtopic.php?f=14&t=267563

Other comments in regards to spamcop listing that was removed over a week ago. It seems our filter servers were sending double bounce messages. We disabled this feature and they removed the block.
Mike,

Still have the mail issues and have just adivsed your support AGAIN of this who I believe are now revisiting the issue.

http://www.greenguyandjim.com/board/...ghlight=webair

Take a look, I dont post things like this lightly though faced with the number of problems in such a short period of time I felt I needed to make my point.

I dont muck you guys about regarding payment never have never will AND have never posted anything 'off' about your service.

When the shit hits the fan then it really hurts and hurts bad. Its nearly 3am here taking into account a start time of 8am Im gonna be a little touchy at best.
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