Okay...I have had issues before...I have now 5 boxes at webair...But anytime I have a support issue...Day or night or morning...I either login to my control panel @
http://cp.webair.com and click the support icon and then the live support button...Or I call the 800 number...So I am finding it hard to really feel sorry for you when I know personally someone always picks up...
Creating a thread on gfy is useless and stupid...The best thing to do in a situation where something is wrong you need to pick up the phone...and call...or hell click the live support icon...
I've had to use the live support a couple times today since one of my new boxes came online...Its simple...Try it out...It dont bite!
Jon