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Know about Webair hosting? Their support is sub-par. Know about Webair hosting? Their support is sub-par.
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-22-2004, 08:08 PM   #1
AdultNex
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Know about Webair hosting? Their support is sub-par.
Does Webair's shared hosting package include a dedicated IP?

It seems as though I get better answers (or at least a response) in forums rather than contacting Webair (or any web host for that matter) directly.
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Old 12-22-2004, 08:10 PM   #2
MrJackMeHoff
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Quote:
Originally Posted by AdultNex
Does Webair's shared hosting package include a dedicated IP?

It seems as though I get better answers (or at least a response) in forums rather than contacting Webair (or any web host for that matter) directly.
Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".
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Old 12-22-2004, 08:11 PM   #3
AdultNex
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Quote:
Originally Posted by MrJackMeHoff
Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".
True, but I always hear praise and ass-kissing about Webair all the time on GFY.
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Old 12-22-2004, 08:13 PM   #4
MrJackMeHoff
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Quote:
Originally Posted by AdultNex
True, but I always hear praise and ass-kissing about Webair all the time on GFY.
Dont forget 90% of GFY are lamers who dont know better.. Dont be one of em. ;)
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Old 12-22-2004, 08:28 PM   #5
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Quote:
Originally Posted by MrJackMeHoff
Your buying from a lame reseller what did you expect? Ever hear the term, "You get what you pay for?".
Reseller or not the network is stable which is all i care about
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Old 12-22-2004, 08:30 PM   #6
MrJackMeHoff
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Quote:
Originally Posted by notjoe
Reseller or not the network is stable which is all i care about
They are way down on the list of uptime hosts. I guess your just use to second best.
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Old 12-22-2004, 08:37 PM   #7
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I switched from Webair to EV1 Servers, and am pretty happy with the switch. Webair's customer service was poor. It took a long time to get a response sometimes, even when trying to upgrade. EV1 sets up your server as soon as payment is received, and they respond to trouble tickets usually within the hour, if not within minutes. Plus they've got a user forum which is quite helpful.
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Old 12-22-2004, 08:38 PM   #8
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Quote:
Originally Posted by MrJackMeHoff
They are way down on the list of uptime hosts. I guess your just use to second best.
so who do you recommend?
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Old 12-22-2004, 08:39 PM   #9
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I have a dedicated server with webair, have only had one very brief ( minutes) moment of downtime in the last year .

Hosted with 3 other companies before switching to webair . Their support, pricing and dependability is unmatched.

Ivy
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Old 12-22-2004, 08:44 PM   #10
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Why are they calling Webair resellers? That's pretty far from the truth. It's not like they are 2 21 year old kids running a company that you would see on Webhostingtalk. Webair is a top notch real company. I have hosted with most of the companies that focus on porn and I can say that I am 100% happy with Webair.
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Webair, bitches.
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Old 12-22-2004, 08:51 PM   #11
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their support has rocked for me
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Old 12-22-2004, 08:51 PM   #12
MrJackMeHoff
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Quote:
Originally Posted by Pornwolf
Why are they calling Webair resellers? That's pretty far from the truth. It's not like they are 2 21 year old kids running a company that you would see on Webhostingtalk. Webair is a top notch real company. I have hosted with most of the companies that focus on porn and I can say that I am 100% happy with Webair.
Well lemme see.. Ah yes.. Because they are.
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Old 12-22-2004, 08:52 PM   #13
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Webair hosts pibcash......
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Old 12-22-2004, 08:55 PM   #14
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Old 12-22-2004, 08:56 PM   #15
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lolol, i love the haters. jealousy is a bitch aint it.

webair is fantastic. their tech support is on point. did you try calling their 800 number? or try their live-support? or even icq one of their staff?

i have 30 sites with webair and i can sleep good at night knowing they're up and running smoothly all the time
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Old 12-22-2004, 08:56 PM   #16
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Webair rents servers out of Level 3 in new york.

Level 3 New York
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Old 12-22-2004, 08:57 PM   #17
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Webair does have fast, stable tier 1 bandwidth though.
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Old 12-22-2004, 08:59 PM   #18
MrJackMeHoff
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Quote:
Originally Posted by CrazyLunatic
Webair does have fast, stable tier 1 bandwidth though.
Hey Im just stating facts.. Nothing more, nothing less.. Just havin fun waitin for a party to get started up in here.
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Old 12-22-2004, 09:08 PM   #19
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Looks like Webair has had 40 hours Plus downtime this year.

Hosts by Uptime
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Old 12-22-2004, 09:11 PM   #20
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Quote:
Originally Posted by MrJackMeHoff
Looks like Webair has had 40 hours Plus downtime this year.

Hosts by Uptime
That piece of crap site does nothing for noone, wayyyy too many factors to even believe that crap. Im sent a text message on my phone if my dedicateds go down, havent had a msg in 14 months at ISPrime
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Old 12-22-2004, 09:13 PM   #21
MrJackMeHoff
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Quote:
Originally Posted by Veterans Day
That piece of crap site does nothing for noone, wayyyy too many factors to even believe that crap. Im sent a text message on my phone if my dedicateds go down, havent had a msg in 14 months at ISPrime
Its not what Im basing my messages on I just mentioned it.. But hey its valid because every host on that list is on the same "piece of crap" scale.. So yeah its worth looking at.
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Old 12-22-2004, 09:25 PM   #22
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I have two dedicated servers at WebAir and am happy. I think I have all of their tech guys on my icq list and all of them are very accomidating when I need assistance. No complaints here.

- PornAddict
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Old 12-23-2004, 11:05 AM   #23
AdultNex
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Quote:
Originally Posted by MrIzzz
webair is fantastic. their tech support is on point. did you try calling their 800 number? or try their live-support? or even icq one of their staff?
I have tried their live support-- The first time, the support rep didn't even know what a c-class IP was. The second time, I had to wait 20 minutes, and just gave up.

ICQ has resulted in phone tag, and I haven't even received a reply via email (which was sent out sometime last month, I believe).

I will try calling their 800 number.

Perhaps, since you are a quasi-celeb, you receive special treatment, who knows.

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Old 12-23-2004, 11:11 AM   #24
MrIzzz
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Quote:
Originally Posted by AdultNex
I have tried their live support-- The first time, the support rep didn't even know what a c-class IP was. The second time, I had to wait 20 minutes, and just gave up.

ICQ has resulted in phone tag, and I haven't even received a reply via email (which was sent out sometime last month, I believe).

I will try calling their 800 number.

Perhaps, since you are a quasi-celeb, you receive special treatment, who knows.


lolol@ the celeb thing.

sad to hear that you've had sub-par experience so far. but honestly, the few times i dealt with their tech support i used my real name, so i dont believe i was given preferential treatment. however, when it comes to their sales i do get better than most deals just because of the amount of business both juicy and i have done with mike and the amount of people we refer.

i wouldnt back them so much if they werent a solid company. i'm wondering who you dealt with on tech support...if you feel like it, you should hit mike up and talk to him directly
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Old 12-23-2004, 11:30 AM   #25
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I have to admit that their help and sales is lacking. My sites have been rock solid but it seems sometimes thay are shooting form the hip and don't have all the basic answers they should at their fingertips.

I have to say that my otrher host in my sig has given me the best help and seervice for years now.

Dont get me wrong webair is good. They just need to get the CP and overall website redesigned. Better help screens and better training. They are priced right, stats are better than most and my uptime has been great.



3 out of 5 thumbs up.
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Old 12-23-2004, 11:33 AM   #26
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Hehe.. The newbs come out! If you not 100% sure what you're posting isn't malinformed, you should probably not post it, ya know?
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Old 12-23-2004, 11:34 AM   #27
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I have to add that I have only been with Webair for 5 or 6 months now.

Quote:
Originally Posted by suesheboy
I have to admit that their help and sales is lacking. My sites have been rock solid but it seems sometimes thay are shooting form the hip and don't have all the basic answers they should at their fingertips.

I have to say that my otrher host in my sig has given me the best help and seervice for years now.

Dont get me wrong webair is good. They just need to get the CP and overall website redesigned. Better help screens and better training. They are priced right, stats are better than most and my uptime has been great.



3 out of 5 thumbs up.
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Old 12-23-2004, 11:44 AM   #28
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We have experienced wonderful service from Webair.

Have their main guy on cell phone and he has always answered...always.

Top notch company imho
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Old 12-23-2004, 11:45 AM   #29
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LOLLLLLLL

How come when i call i get a human to pick up anytime of day and shit is done.

LOLL

Support KICKS ASS
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Old 12-23-2004, 12:06 PM   #30
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we've had great experiences with webair.
i've called their number and gotten support and also gotten support online with no problem.
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Old 12-23-2004, 12:07 PM   #31
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We have been there for 4 years and are very happy.
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