I have to admit that their help and sales is lacking. My sites have been rock solid but it seems sometimes thay are shooting form the hip and don't have all the basic answers they should at their fingertips.
I have to say that my otrher host in my sig has given me the best help and seervice for years now.
Dont get me wrong webair is good. They just need to get the CP and overall website redesigned. Better help screens and better training. They are priced right, stats are better than most and my uptime has been great.
3 out of 5 thumbs up.