baddog

They may want to reconsider

dcortez

They seem to be using a popular mailbox franchise which does have a number for inquiries.

I don't have anything outstanding in receivables with them, but if some of you do and want to call their box holder to see what's up with them:

http://findabusiness.yellowpages.ca/...080857507.html

tragedy

My paysite is fried too. Anybody know of a third-party CC processor that will process visa for canadians?

Are my visa days over??

Lacoste

Nexus only processed for Canadaians in Canada, that's why not many people use them. But the ones who did sure know how good they were. Especially Dalin, he's (was?) a great guy. John was prompt to help too. I don't understand why they are so good when things go well then have such little balls when something goes wrong. They could make an announcement like ibill did. It won't change the outcome not letting us in the dark. This is deceiving.

Tragedy: I might have a solution in 48 hours. Keep an eye on this thread and I will post the info as soon as I get the confirmation I am waiting for. (Might help all Canadian webmasters in need of processing).

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Lacoste

dcortez

Verotel.

They kept me going while Nexus went down.

They are legitimate offshore, Canadians qualify without need for establishing businesses elsewhere, and their payments have always been on time.

-Dino

nudecanada

http://www.google.ca/search?hl=en&q=...e+Search&meta=

Interlude

No changes I see...

baddog

Did you happen to notice the post immediately following?

baddog

nudecanada

Yes, why?

Jozo

STAY AWAY FROM NEXUS XI IF YOU LIKE YOUR HARD EARNED MONEY!!!!


I don't recommend you to use nexusxi.com
Or unless you like to work for free!

Last week nexusxi.com refunded all our members.
Without warning, without notice, without explanation.

Few days later they "explained" that "our member called them that he cannot login to our members area".
They don't even bothered to check it and they just fucking refunded all our members!!!
Without contacting us or without checking our site.

And that guy that called them? Well by logs I see he was member for about 10 minutes.

So for 1 fucking motherfucker that just called and told them some story they fucking refunded all our members.

So we were working for free last month!!!

STAY FUCKING AWAY from nexusix.com !!!

I'm sorry for my fucking language but they don't even wrote us sorry we fucked it.

So beware of nexusix.com because next time they can fuck you!!!

__________________
http://www.kingstream.com
ICQ 7979765
AIM sexstreamtv

baddog

I told you to ignore the preceeding question with a link showing it was a Mailboxes, etc . . . . I guess you needed to bump your post count or something

nudecanada

Unlike you, I don't give a shit about my post count. Carry on n00b.

baddog

yeah that's me . . .idiot

nudecanada

Purely, idiot.

baddog

Your 100% pure idiot? Sorry, I will try to remember that.

baddog

Sorry, my bad, that should read: You're 100% pure idiot?

tragedy

nexus tends to refund at will in order to avoid chargebacks but this is the first time I heard of a massive refund like that! They've only refunded two memberships since june, in my case.

As far as verotel goes they have a $1500 startup fee. Now since nexus is down, you can argue that you get what you pay for. But in today's climate, paying a $1500 fee does not guarantee that your payment processor will be here tommarrow.

I might check out ecommerceglobal but they got blasted here on gfy, so I dunno.

Lacoste

Nexus has done a couple of refunds off of my account too but nothing massive. Its not like them to do that. Don't blast them for everything now that they are (probably) out of biz. They are very good at what they do but its unacceptable to have no communication with their clients because they have a problem with their bank/merchant account. It won't change anything to let us know what is going on. I think we've all elected to use other processors anyways but if they survive this, by getting a new merchant for example, I don't think I could trust them again.
People panic but there are many processors out there. Its just sometimes hard to find them. The biggest challenge is finding one that will not go out of biz. Surviving the 1% C/B ratio is not impossible to do.

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Lacoste

dcortez

I agree.

I'm sure we are all getting pretty tired of wasting time and losing money with every switch. Our (Canadian) bandwidth costs are high enough that we cannot afford to have our weekly wires jeopardized like this.

As far as other processors go, and in light of all of these experiences, here's a minimum check list of due diligence for trying another processer (feel free to add to this list):

- The processor must have a verifiable legal identity (ie. legal business name, city/country of registration, the bank(s) they process and payout through).

- The processor must have an office with a verifiable physical address (not a PO box).

- The principles and managers of (admin, security, sales, webmaster support, billing support) must be presented as real people with real phone numbers and real contact information. NOT an answering service which will get back to you (with the exception of genuine overloading of calls).

- A detailed and specific (not vague claims) verifiable outline of the processor's history along with their legal terms clearly presented and accessible up front (not forthcoming after you have already gone half-way into their signup).

- Any representative/spokespersons of the processor must have valid corporate contact information and respond to/address the webmaster community directly (NOT a anonymous 'puppet' who dodges the tough questions, trolls forums, and claims to be in direct contact with a principle as some sort of assurance).

- The processor must have 24/7 tech and sales support with real people on the end of the line - NOT message machines.

- The processor must demonstrate an understanding of processor history (case studies of all major failures), CC territorial issues (US/INT) and have a strong solid arguement how their business structure does not fall under risky cross-jurisdictional conflicts - rather than suggesting "not to worry" or "you can't really guarantee anything in this business" as one 'processor' told me recently.

To my thinking, given that even processors which met most/all of the above requirements have still gone down, starting up with one who does not meet at least ALL of the above criteria is not a wise move.

What do you guys think?

-Dino

Lacoste

The problems come from the banks and visa and not from the various companies that attempt to stay in this kind of biz, no matter how big or small they are and no matter how good their service is. Verotel sucks but is still here because they are very BIG. Their financial weight is huge (I got this info from a very good source) and that's what kept them alive. They paid fines and didn't go out of biz. All the ones that disappeared couldn't afford to pay the fines and remain. Nothing can guarantee safety. The only real possibility is to get your own merchant account from your bank and try not to pop the C/B ratio. This way you don't pay the bill because a 3rd party processor offered its service to the wrong sites giving them a C/B level too high and forcing them to shut down.

I have a merchant account with gateway and virtual terminal but i can't find a damn comapny to set me up with member management and automatic rebilling. Can somebody here help?

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Lacoste

Lacoste

I'd also like to add that copanie like pswbilling got praised for its fraud scrubbing and security but still got shut down by those who made the praise! F.U.C.K visa. They fine them and seize the honest webmaster's money. That's all it is: THEFT.

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Lacoste

Interlude

Meh... what third party processors are left at this point?

Interlude

Bump in case anyone's heard anything.

Lacoste

Nothing yet but it will surely happen today. Its still early down there where they are.

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Lacoste

dcortez

Good morning,

I'm on the west coast, and I have reached them on the phone at this time last week.

For those of us who just started up with them, we're looking for some closure.

I'm sorry about those of you who have lots of money at stake.

-Dino

Lacoste

Hi Dino, Hello Everybody.

Still no news and payouts go out tomorrow. This is really unusual. IF they don't payout tomorrow their actions (or lack of) really stink. IF they do pay us, I'll be astonished and perplexed.
A few more hours to go...

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Lacoste

baddog

Hmmm, just to address these to qualifiers . . . I think IBill and Enron provided those. Did that help?

datatank

Anyone taking new sales with them or seeing rebills?

baddog

my contacts are still not seeing anything positive with nexus . . time to move on

Will suggest checking out eCommerceGlobal.com - click this link and save 1% on processing rate - these guys are in it for the long run

baddog

dcortez

Globill provided this information as well... NexusXi kind of did...

What's your point?

Are you suggesting that when a company refuses and gets defensive when asked to provide legal information about its registration, principles, bank and place(s) of business, that this is irrelevant because other companies which have provided this kind of information in the past have failed?

Are you serious?

My point is (although I'm not sure how repeating is really going to make a difference):

It is reasonable to consider any company which makes efforts to conceal information about itself, especially in light of all these failures, to be a high risk proposition.

BTW: bdog as you keep plugging your sponsor eCommerceGlobal in your posts - let's have all this information about them.

Does anyone else hear want to know more about eCommerceGlobal visa vi the points of due diligence I mentioned in my earlier post in this thread?

-Dino

Interlude

Now I can't even get their website up.

BigL

Interlude, their website loads fine for me.

dcortez

Both the public site and merchant site come up correctly.

-Dino

baddog

The point is that putting up an address is not going to insure shit.

Now, I know you have a personal grudge because they rejected you for questionable content, so your commentary is really just bullshit.

There are plenty of legit sites that are getting accepted by them on a daily basis. Unfortunately, for you, you have dug a hole so deep that no matter what you did to clean up your site they would not accept you as a client.

Get over it.

BIGTYMER

Who would have to do biz with a company who holds grudges? not me.

baddog

Not a matter of grudges. . . this guy has been badmouthing them ever since they rejected his application. They don't need his business.

dcortez

My bias with respect to eCG is irrelevant.

However, personal attacks on anyone who questions their authenticity does reinforce the concerns I have expressed.

I will clearly stipulate that I have interacted with eCommerceGlobal.com (aka eCG) and based on my first hand experiences, I caution all webmasters considering signing up with eCG to do their due diligence (as they should with any processor).

My specific reasons don't matter. You can draw your own conclusions based on your own experiences, but *please* get and check your facts.

As for you bdog, watch what you say and be prepared to back it up.

You have just publicly maligned one of the sponsors and advertisers of GFY with your allegations. I will forward it to their attention and they can decide if your comments merit any further action.

-Dino

baddog

Now I am scared. I am just passing along what was told to me. I did not say it was illegal, just that it was questionable . . . too questionable for them to want to get involved.

Interlude

Yeah, my bad... nothing in the merchant tool section about the 11/15 checks though.

dcortez

How long had you been using them?

With the exception of this situation, it seems like they have had a very good record.

-Dino

Interlude

Since this past May. They've been excellent since then, this is the first stumble. It's the lack of communication that gets me.

Lacoste

I agree with that comment.

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Lacoste

Marcus Aurelius

The whole situation with them is very bad. Gone without warning and no one to answer any questions at all.

Lacoste

Feels like a scam no?

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Lacoste

dcortez

It's definitely wierd.

I spoke with Dalin and Brenda last Monday and Tuesday. They seemed really enthusiastic about taking on more of the adult processing.

They got my account set up and running Monday and I was processing Tuesday.

Then Wednesday afternoon the CC processing went down and they seem to have dropped off the face of the planet.

With most of the other processors, we usually see the writing on the wall for a long time before they fall apart.

They do have all our banking info and identification - it is important to find out what has happened so that we know if sensitive information is at risk.

-Dino

Lacoste

Think we should ask the RCMP to look into it?

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Lacoste

BigL

Lacoste,

XBiz.com has an informative Nexus XI thread you might want to read over. This "MaleCorps.com" was in the direction of seeking RCMP assistance and Edmonton Police.

baddog

So much for your due dilligence

Last I looked ECG was still available . . . well, not to you of course.