Cardgate bites the dust maybe? - GoFuckYourself.com

Rosie · 08-02-2004, 09:56 AM

I use CardsGate as my secondary processor on a couple of paysites and all my sales with them since 22nd July have been sitting there pending. CardsGate say there are "technical issues" between their software and their bank.

I've tried to ICQ their salesrep and for once he hasn't been online all day - they're also not answering emails.

Why do I think they'll be shortly doing a Globill on me??

WebDork · 08-02-2004, 08:28 PM

Certainly starting to look like they are about to "disappear".

I use them as primary for one of my sites and havent noticed any new signups in their control panel - despite getting on average 5 signs up a day for this particular site for a long period of time.

Have also noticed they are on ICQ a lot less than normal.

EviLGuY · 08-02-2004, 09:24 PM

Yup.. they probably ran into compliance issues.. thats why they are having technical issues with their bank.. lol

herbal logic · 08-02-2004, 09:40 PM

c to the p.

Oleg V. Semenyuk

Rosie · 08-03-2004, 07:07 AM

Quote:

Originally posted by WebDork
Have also noticed they are on ICQ a lot less than normal.

When the CardsGate rep signed on this morning I pounced with loads of questions. Amazingly he disappeared again almost instantly

xclusive · 08-03-2004, 07:10 AM

Never a good sign when the reps run...

strobi · 08-03-2004, 07:11 AM

Quote:

Originally posted by herbal logic
c to the p.

Oleg V. Semenyuk

ebay id scammer?

Rosie · 08-03-2004, 07:40 AM

Just received this mail from them

---------------------------------------

I hope all your transactions will be showed as settled tomorrow.
Sorry for technical delay.

--
Best regards,
Finance

Groove · 08-03-2004, 07:43 AM

Quote:

Originally posted by Rosie
Just received this mail from them

---------------------------------------

I hope all your transactions will be showed as settled tomorrow.
Sorry for technical delay.

--
Best regards,
Finance

Good luck with that

Neff · 08-03-2004, 07:58 AM

Rosie

Sorry for the any inconvenience but your representative Jason Fromm has an urgent business trip and won't be available for a couple of days.

If you need any help or information you can contact me directly via ICQ or via e-mail at [email protected] .

WebDork · 08-03-2004, 06:02 PM

Neff you guys are making a LOT of people very nervous by your lack of contact and explanation.

CHMOD · 08-03-2004, 07:10 PM

Quote:

Originally posted by Neff
Rosie

Sorry for the any inconvenience but your representative Jason Fromm has an urgent business trip and won't be available for a couple of days.

If you need any help or information you can contact me directly via ICQ or via e-mail at [email protected] .

I am laughing but it is sad.

I am glad I decided not to use them. I am glad I now have my own merchant account.

Rosie · 08-04-2004, 09:00 AM

For the record, despite the promises of their finance department, my sales still show as pending.

WebDork · 08-06-2004, 07:11 AM

All sales should have been pending as of about 26th of last month.

They are still pending BUT users have access to all our content

Rosie · 08-09-2004, 09:36 AM

Still pending

Several of their staff including Neff told me they'd all be cleared by last week.

Trustworthy bunch of fuckers aren't they?

pxxx · 08-09-2004, 09:40 AM

Quote:

Originally posted by strobi
ebay id scammer?

Ebay scam me for some paintball guns.

H.I.G · 08-09-2004, 10:30 AM

Quote:

Originally posted by Rosie
Still pending

Several of their staff including Neff told me they'd all be cleared by last week.

Trustworthy bunch of fuckers aren't they?

I am also really pissed with Cards Gate. It has been almost a month since this whole Pending shit started and non of my webmasters have got payments. I use them as my secondary processor after CCBill.

But during the past month lots of traffic were sent through to them. Neff promised to have this cleared up last week and still nothing. These guys have disappeared from ICQ as well as Telephones. When you call their number it's always busy. Looks like they've kept it off hook.

I am going to give them a day or two to resolve this Pending transactions once and for all if they don't I am going to get my lawyers to Contact Visa & Master Card International and have them shut off their Merchant accounts and seize all their funds for this shit.

Geeze, at lease have the common courtesy to pick up the phone or keep the site owners and the affiliates informed of what?s going on. But nooooo they come up with all sorts of bull shit excuses each day and hides away when we try to reach em?.

H.I.G · 08-09-2004, 12:09 PM

WebDork · 08-12-2004, 01:14 AM

Well the saga drags on... and on...

Anyone have alternative recommendations ?

Outside US / Celeb site etc...

pine · 08-12-2004, 01:19 AM

hmmmm...someone else lose a merchant account? ouch.

The Other Steve · 08-12-2004, 01:47 AM

Quote:

Originally posted by WebDork
Well the saga drags on... and on...

Anyone have alternative recommendations ?

Outside US / Celeb site etc...

At the Australian convention on the Gold Coast at the start of the year there was a guy pushing merchant accounts from Vanauatu or somewhere like that.

I can't remember his contact details but if you can track down Teen Angel she might remember where he came from and he might be able to help.

chupachups · 08-12-2004, 01:57 AM

Sales pending since the 22nd? I would have dumped them a week ago...

Rosie · 08-12-2004, 03:45 AM

I dumped them off my sites on 25th. I just want the money the fuckers owe me now.

arachnO · 08-12-2004, 04:12 AM

oh shit! we have no settled transactions from 22th! CG, give us our money! ! !

WebDork · 08-13-2004, 08:46 AM

Bumping for alternate recommendations ?

Zprogramz · 08-13-2004, 09:48 PM

Quote:

Originally posted by WebDork
Bumping for alternate recommendations ?

Have you tried Netbilling?

Z

rewn · 09-03-2004, 05:54 PM

Ok

Yes, i'm pissed off to, they owe me 5 weeks worth, they are my only billing option so yeah. thousands.

If it was easy for me to change billers i would, but being outside the US restricts me a lot $(@#*%*

I spoke to a tech last and i'll post the transcript here so you can all see whats going on.

What pisses off the most is the no news, they don't tell shit. Especially Andrew Neff, I spoke to him 3 weeks ago and he said it working by that Friday. Tried contacting him by email and ICQ since and got nothing back. Pretty fucked up way of treating customers which make them a LOT of money.

Anyways, here ya go...

----------------------
hi

ok

you just sent me an email

Soon, what IS soon ? a few days ? a few more weeks ? any estimated time ?
----------------------
[CG Tech] Smith, 02.09.2004 15:42 :
I can't tell you for sure.
We also are confused of this situation and doing our best to solve it as soon as possible.

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Cardsgate is moving to Visa 3D Secure system and it is a lot of work getting compliant. Next week we hope to complete all tests.
--------------------

what if you can't solve it ?

--------------------

[CG Tech] Smith, 02.09.2004 15:42 :
We will solve it, just need time. Nothing serious, just a long routine work...
Proto tests 4 security.

---------------------

ITs very hard for us

we get No news

and no money for 5 weeks

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :

I understand, believe me, we are in almost same situation.
But we are working on solution.

-----------------------

So where is the money people sign up with ? Surely you got paid for that ?

------------------------

[CG Tech] Smith, 02.09.2004 15:42 :

No, we don't.
All transactions are stoped for now.

-----------------------

but people can still sign up

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Yes, but, as I know, they don't get access to your content.

-----------------------

yup they sure do

they get billed

this week i have 34 accepted , 4 denied

in the last 5 weeks i have 250 new signups

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, I understand.
Huh....
Wait please.

------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, I see.
You can disable all users using our panel, to save your's traff.

--------------------------

why would i do that ? in case i dont get paid ?

--------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
transaction and any checks.
So many users can use false card numbers to get access, we cannot prevent it.
So, to reduce chargeback we will, check all cards before taking money, Carders don't sleep

---------------------------

ok

so thats a chargeback

god, what will i do :/

--------------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
no, no charge-back from users, who are honest and use their cc. All gonna be checked-out before making a transaction.

--------------------------

so what happens if you dont come back and i never get paid ?

do i leave now and find another provider ?

---------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
We will come back.
We are working on it now!

---------------------------

ok

i will ask you again on monday !

--------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, no problem. I'll tell you, If i'll have some news.

-------------------------

thanks for your help

at least someone answers me !

rewn · 09-03-2004, 07:48 PM

I just logged in to cardsgate and it seems they have some successful payments !

MattO · 09-03-2004, 08:37 PM

Need a backup merch account? I should be able to help.
Hit me up any time. Hopefully the hurricaine won't keep me offline too much this weekend.
ICQ 4096895

rewn · 09-03-2004, 11:52 PM

err.. you sale 'eh

tootie · 09-04-2004, 12:07 AM

Quote:

Originally posted by rewn
err.. you sale 'eh

You don't hang out here much, do ya?

It was an intentional error. It's kind of an inside joke around here.

SABAI · 09-04-2004, 12:25 AM

glad that they were my Third processor and never made a sale with them.

i will take them off right now , as it seems to me that they are going the globill way

SABAI · 09-04-2004, 12:31 AM

why do they implement 3D SECURE VISA, its not available for adult sites .

found this on another billing site

-----------
Visa and 3-D Secure
ZERO chargebacks if you participate in VBV/3DSecure. Consumers that are verified through this process CANNOT chargeback. This is a product that is only available to certain industries and is not availble for adult internet processing.
-------------

JakeR · 09-04-2004, 12:38 AM

rewn · 09-04-2004, 07:05 PM

From Cardsgate News :

04-Sep-2004 Problems concerning the pending transactions are solved. Updates on this topic will be available on Monday, September 6th, 2004.

Zprogramz · 09-05-2004, 02:19 PM

Dada - da - da - da, Another one bites the ddust yeah...

Z

lacorporacione · 09-05-2004, 06:39 PM

Need a merchant account?

I can set you up in Vanuatu or Usa. Same day setup.

See our details below.

08-02-2004, 09:56 AM	#1
Rosie Confirmed User Join Date: Jul 2003 Location: Denmark Posts: 369	Cardgate bites the dust maybe? I use CardsGate as my secondary processor on a couple of paysites and all my sales with them since 22nd July have been sitting there pending. CardsGate say there are "technical issues" between their software and their bank. I've tried to ICQ their salesrep and for once he hasn't been online all day - they're also not answering emails. Why do I think they'll be shortly doing a Globill on me??

08-02-2004, 08:28 PM	#2
WebDork Confirmed User Join Date: Jan 2002 Location: Sydney, Australia Posts: 402	Certainly starting to look like they are about to "disappear". I use them as primary for one of my sites and havent noticed any new signups in their control panel - despite getting on average 5 signs up a day for this particular site for a long period of time. Have also noticed they are on ICQ a lot less than normal. __________________ Video Ipod Porn Site with Affiliate Program. http://www.podies.com Free 1:1 Adult Webmaster Banner Exchange.

08-03-2004, 07:58 AM	#10
Neff Registered User Join Date: Mar 2003 Posts: 86	Rosie Sorry for the any inconvenience but your representative Jason Fromm has an urgent business trip and won't be available for a couple of days. If you need any help or information you can contact me directly via ICQ or via e-mail at [email protected] . __________________ Andrew Neff Biz-Dev Guy ICQ# 210053153

08-03-2004, 06:02 PM	#11
WebDork Confirmed User Join Date: Jan 2002 Location: Sydney, Australia Posts: 402	Neff you guys are making a LOT of people very nervous by your lack of contact and explanation. __________________ Video Ipod Porn Site with Affiliate Program. http://www.podies.com Free 1:1 Adult Webmaster Banner Exchange.

08-06-2004, 07:11 AM	#14
WebDork Confirmed User Join Date: Jan 2002 Location: Sydney, Australia Posts: 402	All sales should have been pending as of about 26th of last month. They are still pending BUT users have access to all our content __________________ Video Ipod Porn Site with Affiliate Program. http://www.podies.com Free 1:1 Adult Webmaster Banner Exchange.

08-02-2004, 09:24 PM	#3
EviLGuY So Fucking Banned Join Date: Apr 2003 Location: malta Posts: 12,745	Yup.. they probably ran into compliance issues.. thats why they are having technical issues with their bank.. lol

08-02-2004, 09:40 PM	#4
herbal logic Confirmed User Join Date: Feb 2004 Posts: 1,172	c to the p. Oleg V. Semenyuk

08-03-2004, 07:10 AM	#6
xclusive Too lazy to set a custom title Join Date: Apr 2004 Location: Buffalo, NY Posts: 35,218	Never a good sign when the reps run...

08-03-2004, 07:40 AM	#8
Rosie Confirmed User Join Date: Jul 2003 Location: Denmark Posts: 369	Just received this mail from them --------------------------------------- I hope all your transactions will be showed as settled tomorrow. Sorry for technical delay. -- Best regards, Finance

08-04-2004, 09:00 AM	#13
Rosie Confirmed User Join Date: Jul 2003 Location: Denmark Posts: 369	For the record, despite the promises of their finance department, my sales still show as pending.

08-09-2004, 09:36 AM	#15
Rosie Confirmed User Join Date: Jul 2003 Location: Denmark Posts: 369	Still pending Several of their staff including Neff told me they'd all be cleared by last week. Trustworthy bunch of fuckers aren't they?

08-09-2004, 12:09 PM	#18
H.I.G Confirmed User Join Date: Mar 2004 Location: Crazy California Posts: 926	.

08-12-2004, 01:14 AM	#19
WebDork Confirmed User Join Date: Jan 2002 Location: Sydney, Australia Posts: 402	Well the saga drags on... and on... Anyone have alternative recommendations ? Outside US / Celeb site etc... __________________ Video Ipod Porn Site with Affiliate Program. http://www.podies.com Free 1:1 Adult Webmaster Banner Exchange.

08-12-2004, 01:19 AM	#20
pine Confirmed User Join Date: Oct 2002 Location: The Falls, eh Posts: 1,373	hmmmm...someone else lose a merchant account? ouch.

08-12-2004, 01:57 AM	#22
chupachups Confirmed User Join Date: Dec 2002 Location: Sweden/Spain you sum bitch! Posts: 6,576	Sales pending since the 22nd? I would have dumped them a week ago...

08-12-2004, 03:45 AM	#23
Rosie Confirmed User Join Date: Jul 2003 Location: Denmark Posts: 369	I dumped them off my sites on 25th. I just want the money the fuckers owe me now.

08-12-2004, 04:12 AM	#24
arachnO Confirmed User Industry Role: Join Date: Jan 2004 Location: Cyprus Posts: 1,327	oh shit! we have no settled transactions from 22th! CG, give us our money! ! ! __________________ All news from Adult Industry: new sites, new galleries, updated sites, PPS days and much more! TrafficHolder.com - Buy/Sell Adult Traffic

08-13-2004, 08:46 AM	#25
WebDork Confirmed User Join Date: Jan 2002 Location: Sydney, Australia Posts: 402	Bumping for alternate recommendations ? __________________ Video Ipod Porn Site with Affiliate Program. http://www.podies.com Free 1:1 Adult Webmaster Banner Exchange.

09-03-2004, 05:54 PM	#27
rewn Confirmed User Join Date: Aug 2004 Location: Australia Posts: 385	Ok Yes, i'm pissed off to, they owe me 5 weeks worth, they are my only billing option so yeah. thousands. If it was easy for me to change billers i would, but being outside the US restricts me a lot $(@#% I spoke to a tech last and i'll post the transcript here so you can all see whats going on. What pisses off the most is the no news, they don't tell shit. Especially Andrew Neff, I spoke to him 3 weeks ago and he said it working by that Friday. Tried contacting him by email and ICQ since and got nothing back. Pretty fucked up way of treating customers which make them a LOT of money. Anyways, here ya go... ---------------------- hi ok you just sent me an email Soon, what IS soon ? a few days ? a few more weeks ? any estimated time ? ---------------------- [CG Tech] Smith, 02.09.2004 15:42 : I can't tell you for sure. We also are confused of this situation and doing our best to solve it as soon as possible. ----------------------- [CG Tech] Smith, 02.09.2004 15:42 : Cardsgate is moving to Visa 3D Secure system and it is a lot of work getting compliant. Next week we hope to complete all tests. -------------------- what if you can't solve it ? -------------------- [CG Tech] Smith, 02.09.2004 15:42 : We will solve it, just need time. Nothing serious, just a long routine work... Proto tests 4 security. --------------------- ITs very hard for us we get No news and no money for 5 weeks ----------------------- [CG Tech] Smith, 02.09.2004 15:42 : I understand, believe me, we are in almost same situation. But we are working on solution. ----------------------- So where is the money people sign up with ? Surely you got paid for that ? ------------------------ [CG Tech] Smith, 02.09.2004 15:42 : No, we don't. All transactions are stoped for now. ----------------------- but people can still sign up ----------------------- [CG Tech] Smith, 02.09.2004 15:42 : Yes, but, as I know, they don't get access to your content. ----------------------- yup they sure do they get billed this week i have 34 accepted , 4 denied in the last 5 weeks i have 250 new signups ----------------------- [CG Tech] Smith, 02.09.2004 15:42 : Ok, I understand. Huh.... Wait please. ------------------------ [CG Tech] Smith, 02.09.2004 15:42 : Ok, I see. You can disable all users using our panel, to save your's traff. -------------------------- why would i do that ? in case i dont get paid ? -------------------------- [CG Tech] Smith, 02.09.2004 15:42 : transaction and any checks. So many users can use false card numbers to get access, we cannot prevent it. So, to reduce chargeback we will, check all cards before taking money, Carders don't sleep --------------------------- ok so thats a chargeback god, what will i do :/ -------------------------------- [CG Tech] Smith, 02.09.2004 15:42 : no, no charge-back from users, who are honest and use their cc. All gonna be checked-out before making a transaction. -------------------------- so what happens if you dont come back and i never get paid ? do i leave now and find another provider ? --------------------------- [CG Tech] Smith, 02.09.2004 15:42 : We will come back. We are working on it now! --------------------------- ok i will ask you again on monday ! -------------------------- [CG Tech] Smith, 02.09.2004 15:42 : Ok, no problem. I'll tell you, If i'll have some news. ------------------------- thanks for your help at least someone answers me !

09-03-2004, 07:48 PM	#28
rewn Confirmed User Join Date: Aug 2004 Location: Australia Posts: 385	I just logged in to cardsgate and it seems they have some successful payments !

09-03-2004, 08:37 PM	#29
MattO The O is for Oohhh Join Date: Feb 2003 Location: AUSTIN TEJAS Posts: 10,861	Need a backup merch account? I should be able to help. Hit me up any time. Hopefully the hurricaine won't keep me offline too much this weekend. ICQ 4096895

09-03-2004, 11:52 PM	#30
rewn Confirmed User Join Date: Aug 2004 Location: Australia Posts: 385	err.. you sale 'eh

09-04-2004, 12:25 AM	#32
SABAI Confirmed User Join Date: Jan 2001 Location: footmaniac.com Posts: 2,880	glad that they were my Third processor and never made a sale with them. i will take them off right now , as it seems to me that they are going the globill way __________________

09-04-2004, 12:31 AM	#33
SABAI Confirmed User Join Date: Jan 2001 Location: footmaniac.com Posts: 2,880	why do they implement 3D SECURE VISA, its not available for adult sites . found this on another billing site ----------- Visa and 3-D Secure ZERO chargebacks if you participate in VBV/3DSecure. Consumers that are verified through this process CANNOT chargeback. This is a product that is only available to certain industries and is not availble for adult internet processing. ------------- __________________

09-04-2004, 12:38 AM	#34
JakeR Confirmed User Join Date: Jun 2001 Location: il and nc Posts: 1,760	__________________ Adult Merchant Accounts & Chargeback Management Solutions Domestic & Offshore icq: 152-058-005

09-04-2004, 07:05 PM	#35
rewn Confirmed User Join Date: Aug 2004 Location: Australia Posts: 385	From Cardsgate News : 04-Sep-2004 Problems concerning the pending transactions are solved. Updates on this topic will be available on Monday, September 6th, 2004.

09-05-2004, 02:19 PM	#36
Zprogramz Confirmed User Join Date: Apr 2003 Posts: 1,360	Dada - da - da - da, Another one bites the ddust yeah... Z

09-05-2004, 06:39 PM	#37
lacorporacione Confirmed User Join Date: May 2004 Location: Australia Posts: 252	Need a merchant account? I can set you up in Vanuatu or Usa. Same day setup. See our details below. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.