Cardgate bites the dust maybe?
 

I use CardsGate as my secondary processor on a couple of paysites and all my sales with them since 22nd July have been sitting there pending. CardsGate say there are "technical issues" between their software and their bank.

I've tried to ICQ their salesrep and for once he hasn't been online all day - they're also not answering emails.

Why do I think they'll be shortly doing a Globill on me??

Certainly starting to look like they are about to "disappear".

I use them as primary for one of my sites and havent noticed any new signups in their control panel - despite getting on average 5 signs up a day for this particular site for a long period of time.

Have also noticed they are on ICQ a lot less than normal.

Yup.. they probably ran into compliance issues.. thats why they are having technical issues with their bank.. lol

c to the p.

Oleg V. Semenyuk

When the CardsGate rep signed on this morning I pounced with loads of questions. Amazingly he disappeared again almost instantly

Never a good sign when the reps run...

ebay id scammer?

Just received this mail from them

---------------------------------------

I hope all your transactions will be showed as settled tomorrow.
Sorry for technical delay.

--
Best regards,
Finance

Good luck with that :glugglug

Rosie

Sorry for the any inconvenience but your representative Jason Fromm has an urgent business trip and won't be available for a couple of days.

If you need any help or information you can contact me directly via ICQ or via e-mail at [email protected] .

Neff you guys are making a LOT of people very nervous by your lack of contact and explanation.

:1orglaugh :1orglaugh

I am laughing but it is sad.

I am glad I decided not to use them. I am glad I now have my own merchant account.

For the record, despite the promises of their finance department, my sales still show as pending.

All sales should have been pending as of about 26th of last month.

They are still pending BUT users have access to all our content :321GFY

Still pending

Several of their staff including Neff told me they'd all be cleared by last week.

Trustworthy bunch of fuckers aren't they?

Ebay scam me for some paintball guns.

I am also really pissed with Cards Gate. It has been almost a month since this whole Pending shit started and non of my webmasters have got payments. I use them as my secondary processor after CCBill.

But during the past month lots of traffic were sent through to them. Neff promised to have this cleared up last week and still nothing. These guys have disappeared from ICQ as well as Telephones. When you call their number it's always busy. Looks like they've kept it off hook.

I am going to give them a day or two to resolve this Pending transactions once and for all if they don't I am going to get my lawyers to Contact Visa & Master Card International and have them shut off their Merchant accounts and seize all their funds for this shit.

Geeze, at lease have the common courtesy to pick up the phone or keep the site owners and the affiliates informed of what?s going on. But nooooo they come up with all sorts of bull shit excuses each day and hides away when we try to reach em?.

.

Well the saga drags on... and on...

Anyone have alternative recommendations ?

Outside US / Celeb site etc...

hmmmm...someone else lose a merchant account? ouch. :(

At the Australian convention on the Gold Coast at the start of the year there was a guy pushing merchant accounts from Vanauatu or somewhere like that.

I can't remember his contact details but if you can track down Teen Angel she might remember where he came from and he might be able to help.

Sales pending since the 22nd? I would have dumped them a week ago...

I dumped them off my sites on 25th. I just want the money the fuckers owe me now.

oh shit! we have no settled transactions from 22th! CG, give us our money! ! ! :feels-hot :feels-hot

Bumping for alternate recommendations ?

Have you tried Netbilling?

Z

Ok

Yes, i'm pissed off to, they owe me 5 weeks worth, they are my only billing option so yeah. thousands.

If it was easy for me to change billers i would, but being outside the US restricts me a lot $(@#*%*

I spoke to a tech last and i'll post the transcript here so you can all see whats going on.

What pisses off the most is the no news, they don't tell shit. Especially Andrew Neff, I spoke to him 3 weeks ago and he said it working by that Friday. Tried contacting him by email and ICQ since and got nothing back. Pretty fucked up way of treating customers which make them a LOT of money.

Anyways, here ya go...




----------------------
hi

ok

you just sent me an email

Soon, what IS soon ? a few days ? a few more weeks ? any estimated time ?
----------------------
[CG Tech] Smith, 02.09.2004 15:42 :
I can't tell you for sure.
We also are confused of this situation and doing our best to solve it as soon as possible.

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Cardsgate is moving to Visa 3D Secure system and it is a lot of work getting compliant. Next week we hope to complete all tests.
--------------------

what if you can't solve it ?

--------------------

[CG Tech] Smith, 02.09.2004 15:42 :
We will solve it, just need time. Nothing serious, just a long routine work...
Proto tests 4 security.


---------------------

ITs very hard for us

we get No news

and no money for 5 weeks

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :

I understand, believe me, we are in almost same situation.
But we are working on solution.

-----------------------


So where is the money people sign up with ? Surely you got paid for that ?

------------------------

[CG Tech] Smith, 02.09.2004 15:42 :

No, we don't.
All transactions are stoped for now.

-----------------------


but people can still sign up

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Yes, but, as I know, they don't get access to your content.

-----------------------


yup they sure do

they get billed

this week i have 34 accepted , 4 denied

in the last 5 weeks i have 250 new signups

-----------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, I understand.
Huh....
Wait please.


------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, I see.
You can disable all users using our panel, to save your's traff.

--------------------------

why would i do that ? in case i dont get paid ?

--------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
transaction and any checks.
So many users can use false card numbers to get access, we cannot prevent it.
So, to reduce chargeback we will, check all cards before taking money, Carders don't sleep


---------------------------

ok

so thats a chargeback

god, what will i do :/

--------------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
no, no charge-back from users, who are honest and use their cc. All gonna be checked-out before making a transaction.


--------------------------

so what happens if you dont come back and i never get paid ?

do i leave now and find another provider ?

---------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
We will come back.
We are working on it now!

---------------------------

ok

i will ask you again on monday !


--------------------------

[CG Tech] Smith, 02.09.2004 15:42 :
Ok, no problem. I'll tell you, If i'll have some news.

-------------------------

thanks for your help

at least someone answers me !

I just logged in to cardsgate and it seems they have some successful payments !

Need a backup merch account? I should be able to help.
Hit me up any time. Hopefully the hurricaine won't keep me offline too much this weekend.
ICQ 4096895

err.. you sale 'eh

You don't hang out here much, do ya? :winkwink:

It was an intentional error. It's kind of an inside joke around here. :tongue:

glad that they were my Third processor and never made a sale with them.

i will take them off right now , as it seems to me that they are going the globill way

why do they implement 3D SECURE VISA, its not available for adult sites .


found this on another billing site

-----------
Visa and 3-D Secure
ZERO chargebacks if you participate in VBV/3DSecure. Consumers that are verified through this process CANNOT chargeback. This is a product that is only available to certain industries and is not availble for adult internet processing.
-------------

:1orglaugh

From Cardsgate News :

04-Sep-2004 Problems concerning the pending transactions are solved. Updates on this topic will be available on Monday, September 6th, 2004.

Dada - da - da - da, Another one bites the ddust yeah...

Z

Need a merchant account?

I can set you up in Vanuatu or Usa. Same day setup.

See our details below.