Webair spam filter ugh... - GoFuckYourself.com

mht · 07-28-2004, 03:25 AM

Webair have introduced spam filters, great the more spam that gets blocked the better. However, they emailed their customers after they turned it on.

For several days now I have been in confusion about missing emails and have clients screaming at me. The problems is no spam filter is perfect and with the webair filter you have no option to see what email they deleted. In addition to using blacklists they are also blocking certain file extension which is also causing me problems.

They say you can opt out and I did and got the confirmation but when I tried a test email with a .exe file attached it came bouncing back.

So a great idea and service to their customers but badly implemented and has probably cost me a client or two now and this is my beef with Webair, they seem to forget that their customers are also running businesses.

Radik · 07-28-2004, 03:30 AM

You should not send .exe outside of a wrapper, .zip .arj i think outlook even bitches and calls you a moron but still lets you do it.

Global Dialers · 07-28-2004, 04:07 AM

yeah we are having some issues with this new spam filter to some of us in the office cant send emails to each other because they use words like 'adult' and 'porn' in the emails

ronbotx · 07-28-2004, 04:33 AM

A WebAir Spam Filter...........????????????
You're kidding, right??????

mht · 07-28-2004, 06:33 AM

Hope they get it sorted quickly.

mht · 07-29-2004, 04:05 AM

Well 2 days on and my email is still being filtered.

Who said Webair gave good support?

I get one reply a day asking for more information and they try and close the ticket.

Be aware that if you host with Webair your email is being filtered and you have no idea what you are missing.

How do I get Webair to help me? I just want to opt out of their spam filter.

Jensen · 07-29-2004, 04:13 AM

why don't you just call them if this is really a great problem? Working great for me, but I was concerned the first day until I got the hold of Sagi that calmed me down. As long as they don't screen for words I'm happy, but they should have emailed all of us before they implemented it....

global dialers: they don't screen the emails for words like that..

mht · 07-29-2004, 04:19 AM

I'm out of the States now so calling is not an option due to the time difference. Why the hell can't they just opt people out like they promise?

I see a thread on another board with people having problems with the filter.

As one guy said his isp tried for 1.5 years with a filter and at the end of it just took the filter off and left it to the customer.

Jensen · 07-29-2004, 04:26 AM

support is open 24/7 but I really don't know why you haven't been helped..

polish_aristocrat · 07-29-2004, 04:28 AM

spam filters suck so much in this biz, 40% of adult related emails i sent get lost

Slinx · 07-29-2004, 04:29 AM

The spam filter works well for me; I'm down from 900 mails to 100 daily.

William-Xfactor · 07-29-2004, 04:31 AM

That sucks. I noticed one of my ISP'S introduced a spam filter recently but luckily it was optional otherwise I would of dropped them like a hot potato. I hate spam as much as the next guy but I will be the judge on what is spam or not when it comes to my email.

jimmyf · 07-29-2004, 04:34 AM

Quote:

Originally posted by ronbotx
A WebAir Spam Filter...........????????????
You're kidding, right??????

Platinumpimp · 07-29-2004, 04:34 AM

First I got like 20 spam mails a day with all kinds of viruses, but now nothing comes through anymore LOL. This can't be good.

Serge Litehead · 07-29-2004, 04:42 AM

i would hate anybody filtering my email and deleting it.
webair been known a good company and i wish they keep it that way.
btw was this spam filter ever announced? i wonder how i missed that..

mht · 07-29-2004, 05:08 AM

They put it on then emailed their customers.

I have been trying for 2 days to get out of it.

They said I had been removed from it but when I tried a test email to myself it bounced back!

Sylver7 · 07-29-2004, 05:12 AM

I like webair but did they forget that they host alot of adult webmasters?

webair · 07-29-2004, 08:50 AM

Guys you have the option to turn the filters on or off hit me with the domains you would like removed and we'll make it so.

AIM - MODUKE86
ICQ - 20458616
TOLL FREE PHONE - 1866WEBAIR1

You can also request to have the filters removed via webair live person chat support via webair.com or simply e-mail [email protected].

Below are the details of what the filters block out, its very conservative:

In order to reduce the amount of UCE (Unsolicited bulk e-mail) to your e-mail accounts with webair.com, our programmers have written proprietary SPAM filters that have been added to our global mail servers. Below is a general description of what these filters are currently blocking. Please note you have the option to be excluded from our mail filtering systems if you so desire. Please e-mail [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded.

--------------------------------------------------------------

Currently filtering based on several black lists & extensions.

Extensions Filtered:

We are currently filtering the following extensions, if you need to send
files with these extensions, please zip the files before sending.
..exe .pif .bat .scr .lnk .com

Black lists Used
http://cbl.abuseat.org/

cbl.abuseat.org - open proxies and data from very large SPAM traps

http://www.spamcop.net

bl.spamcop.net - SPAM reported by end users and SPAM traps

http://combined.njabl.org/

combined.njabl.org - open relays, open proxies, open form to mail HTTP gateways, dynamic IP pools, & direct SPAM

http://www.dnsbl.us.sorbs.net/

dul.dnsbl.sorbs.net - Dynamic IP Address ranges (NOT a Dial Up list!)
http.dnsbl.sorbs.net - Open HTTP Proxy Servers
socks.dnsbl.sorbs.net - Open SOCKS Proxy Servers
misc.dnsbl.sorbs.net - Misc Open Proxy Servers
smtp.dnsbl.sorbs.net - Open SMTP relay servers
web.dnsbl.sorbs.net - Web servers which have abused vulnerabilities

spam.dnsbl.sorbs.net - Web hosts that have been noted as sending SPAM/UCE/UBE to the administrators of SORBS.

block.dnsbl.sorbs.net - Web hosts demanding they are never tested by SORBS

zombie.dnsbl.sorbs.net - Networks hijacked from original owners.

--------------------------------------------------------------

IMPORTANT NOTE: All client accounts will be filtered by default unless we receive a written request to remove. Please e-mail all removal requests to [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded.

If you have any questions or comments please feel free to contact us toll free 1.866.WEBAIR1 or e-mail [email protected].

Jace · 07-29-2004, 09:07 AM

a porn host using spam filters? um....isn't that a little wierd?

and just turning it on, and then requesting that users HAVE to email you to turn it off?

that is some fucked up shit....

FreeHugeMovies · 07-29-2004, 09:14 AM

Saves me a shit load of spam e mails. If you have problems with webair why post it on GFY? Contact them directly.

Fletch XXX · 07-29-2004, 09:19 AM

I like when people make up shit.

Sure you can see, they HAVE A BLACKLIST available.

http://cbl.abuseat.org/

mht · 07-29-2004, 12:15 PM

Webair Mike,

I opted out, had it confirmed and yet you are STILL FILTERING MY EMAIL.

Please sort this out, it is NOT working the way you think it is.

mht · 07-29-2004, 12:52 PM

Quote:

Originally posted by FreeHugeMovies
Saves me a shit load of spam e mails. If you have problems with webair why post it on GFY? Contact them directly.

I guess you are a bit on the stupid side or maybe you just missed the bits about 2 days of emails and it's still not sorted.

detoxed · 07-29-2004, 12:55 PM

I cant believe anyone would use spamcop. They are the biggest joke

mht · 07-29-2004, 01:15 PM

Quote:

Originally posted by detoxed
I cant believe anyone would use spamcop. They are the biggest joke

Exactly, and they are using this to send hosting customers emails into cyberspacew...

07-28-2004, 03:25 AM	#1
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	Webair spam filter ugh... Webair have introduced spam filters, great the more spam that gets blocked the better. However, they emailed their customers after they turned it on. For several days now I have been in confusion about missing emails and have clients screaming at me. The problems is no spam filter is perfect and with the webair filter you have no option to see what email they deleted. In addition to using blacklists they are also blocking certain file extension which is also causing me problems. They say you can opt out and I did and got the confirmation but when I tried a test email with a .exe file attached it came bouncing back. So a great idea and service to their customers but badly implemented and has probably cost me a client or two now and this is my beef with Webair, they seem to forget that their customers are also running businesses.

07-28-2004, 03:30 AM	#2
Radik Confirmed User Join Date: Sep 2003 Location: Vancouver ICQ: 3588423 Posts: 808	You should not send .exe outside of a wrapper, .zip .arj i think outlook even bitches and calls you a moron but still lets you do it. __________________ 100% Exclusive, Check Us Out!

07-28-2004, 04:07 AM	#3
Global Dialers Confirmed User Join Date: May 2004 Location: Spain Posts: 1,349	yeah we are having some issues with this new spam filter to some of us in the office cant send emails to each other because they use words like 'adult' and 'porn' in the emails __________________ the hun gets revenue from pre-paid gallery placements on the top 15 spaces and banners. the rest of thegalleries are free placements.

07-29-2004, 04:28 AM	#10
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	spam filters suck so much in this biz, 40% of adult related emails i sent get lost __________________ I don't use ICQ anymore.

07-29-2004, 04:34 AM	#14
Platinumpimp Logos and such. Industry Role: Join Date: Jan 2004 Location: Kingdom of the Netherlands Posts: 10,214	First I got like 20 spam mails a day with all kinds of viruses, but now nothing comes through anymore LOL. This can't be good. __________________ I design logo's.

07-28-2004, 04:33 AM	#4
ronbotx Registered User Join Date: Jan 2002 Posts: 1,634	A WebAir Spam Filter...........???????????? You're kidding, right??????

07-28-2004, 06:33 AM	#5
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	Hope they get it sorted quickly.

07-29-2004, 04:05 AM	#6
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	Well 2 days on and my email is still being filtered. Who said Webair gave good support? I get one reply a day asking for more information and they try and close the ticket. Be aware that if you host with Webair your email is being filtered and you have no idea what you are missing. How do I get Webair to help me? I just want to opt out of their spam filter.

07-29-2004, 04:13 AM	#7
Jensen Confirmed User Join Date: Apr 2001 Location: Norway Posts: 3,790	why don't you just call them if this is really a great problem? Working great for me, but I was concerned the first day until I got the hold of Sagi that calmed me down. As long as they don't screen for words I'm happy, but they should have emailed all of us before they implemented it.... global dialers: they don't screen the emails for words like that..

07-29-2004, 04:19 AM	#8
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	I'm out of the States now so calling is not an option due to the time difference. Why the hell can't they just opt people out like they promise? I see a thread on another board with people having problems with the filter. As one guy said his isp tried for 1.5 years with a filter and at the end of it just took the filter off and left it to the customer.

07-29-2004, 04:26 AM	#9
Jensen Confirmed User Join Date: Apr 2001 Location: Norway Posts: 3,790	support is open 24/7 but I really don't know why you haven't been helped..

07-29-2004, 04:29 AM	#11
Slinx Confirmed User Join Date: May 2003 Posts: 823	The spam filter works well for me; I'm down from 900 mails to 100 daily.

07-29-2004, 04:31 AM	#12
William-Xfactor Confirmed User Join Date: Mar 2004 Location: Melbourne Posts: 299	That sucks. I noticed one of my ISP'S introduced a spam filter recently but luckily it was optional otherwise I would of dropped them like a hot potato. I hate spam as much as the next guy but I will be the judge on what is spam or not when it comes to my email.

07-29-2004, 04:42 AM	#15
Serge Litehead Confirmed User Industry Role: Join Date: Dec 2002 Location: Behind the scenes Posts: 5,190	i would hate anybody filtering my email and deleting it. webair been known a good company and i wish they keep it that way. btw was this spam filter ever announced? i wonder how i missed that.. __________________ SilverCrocodile.com Adult web design since '05

07-29-2004, 05:08 AM	#16
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	They put it on then emailed their customers. I have been trying for 2 days to get out of it. They said I had been removed from it but when I tried a test email to myself it bounced back!

07-29-2004, 05:12 AM	#17
Sylver7 Confirmed User Join Date: Nov 2003 Location: [206] Posts: 489	I like webair but did they forget that they host alot of adult webmasters?

07-29-2004, 08:50 AM	#18
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	Guys you have the option to turn the filters on or off hit me with the domains you would like removed and we'll make it so. AIM - MODUKE86 ICQ - 20458616 TOLL FREE PHONE - 1866WEBAIR1 You can also request to have the filters removed via webair live person chat support via webair.com or simply e-mail [email protected]. Below are the details of what the filters block out, its very conservative: In order to reduce the amount of UCE (Unsolicited bulk e-mail) to your e-mail accounts with webair.com, our programmers have written proprietary SPAM filters that have been added to our global mail servers. Below is a general description of what these filters are currently blocking. Please note you have the option to be excluded from our mail filtering systems if you so desire. Please e-mail [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded. -------------------------------------------------------------- Currently filtering based on several black lists & extensions. Extensions Filtered: We are currently filtering the following extensions, if you need to send files with these extensions, please zip the files before sending. ..exe .pif .bat .scr .lnk .com Black lists Used http://cbl.abuseat.org/ cbl.abuseat.org - open proxies and data from very large SPAM traps http://www.spamcop.net bl.spamcop.net - SPAM reported by end users and SPAM traps http://combined.njabl.org/ combined.njabl.org - open relays, open proxies, open form to mail HTTP gateways, dynamic IP pools, & direct SPAM http://www.dnsbl.us.sorbs.net/ dul.dnsbl.sorbs.net - Dynamic IP Address ranges (NOT a Dial Up list!) http.dnsbl.sorbs.net - Open HTTP Proxy Servers socks.dnsbl.sorbs.net - Open SOCKS Proxy Servers misc.dnsbl.sorbs.net - Misc Open Proxy Servers smtp.dnsbl.sorbs.net - Open SMTP relay servers web.dnsbl.sorbs.net - Web servers which have abused vulnerabilities spam.dnsbl.sorbs.net - Web hosts that have been noted as sending SPAM/UCE/UBE to the administrators of SORBS. block.dnsbl.sorbs.net - Web hosts demanding they are never tested by SORBS zombie.dnsbl.sorbs.net - Networks hijacked from original owners. -------------------------------------------------------------- IMPORTANT NOTE: All client accounts will be filtered by default unless we receive a written request to remove. Please e-mail all removal requests to [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded. If you have any questions or comments please feel free to contact us toll free 1.866.WEBAIR1 or e-mail [email protected]. __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

07-29-2004, 09:07 AM	#19
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	a porn host using spam filters? um....isn't that a little wierd? and just turning it on, and then requesting that users HAVE to email you to turn it off? that is some fucked up shit....

07-29-2004, 09:14 AM	#20
FreeHugeMovies Too lazy to set a custom title Join Date: Dec 2001 Location: Charlotte, NC Posts: 14,137	Saves me a shit load of spam e mails. If you have problems with webair why post it on GFY? Contact them directly.

07-29-2004, 09:19 AM	#21
Fletch XXX GFY HALL OF FAME DAMMIT!!! Join Date: Jan 2002 Location: that 504 Posts: 60,840	I like when people make up shit. Sure you can see, they HAVE A BLACKLIST available. http://cbl.abuseat.org/ __________________ Want an Android App for your tube, membership, or free site? Need banners or promo material? Hit us up (ICQ Fletch: 148841377) or email me fletchxxx at gmail.com - recent work - About me

07-29-2004, 12:15 PM	#22
mht Confirmed User Industry Role: Join Date: Mar 2003 Posts: 194	Webair Mike, I opted out, had it confirmed and yet you are STILL FILTERING MY EMAIL. Please sort this out, it is NOT working the way you think it is.

07-29-2004, 12:55 PM	#24
detoxed vip member Join Date: Jan 2003 Posts: 17,798	I cant believe anyone would use spamcop. They are the biggest joke