Webair spam filter ugh...

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  • mht
    Confirmed User
    • Mar 2003
    • 194

    #1

    Webair spam filter ugh...

    Webair have introduced spam filters, great the more spam that gets blocked the better. However, they emailed their customers after they turned it on.

    For several days now I have been in confusion about missing emails and have clients screaming at me. The problems is no spam filter is perfect and with the webair filter you have no option to see what email they deleted. In addition to using blacklists they are also blocking certain file extension which is also causing me problems.

    They say you can opt out and I did and got the confirmation but when I tried a test email with a .exe file attached it came bouncing back.

    So a great idea and service to their customers but badly implemented and has probably cost me a client or two now and this is my beef with Webair, they seem to forget that their customers are also running businesses.
    http://www.pattayafree.com/
  • Radik
    Confirmed User
    • Sep 2003
    • 808

    #2
    You should not send .exe outside of a wrapper, .zip .arj i think outlook even bitches and calls you a moron but still lets you do it.

    100% Exclusive, Check Us Out!

    Comment

    • Global Dialers
      Confirmed User
      • May 2004
      • 1349

      #3
      yeah we are having some issues with this new spam filter to some of us in the office cant send emails to each other because they use words like 'adult' and 'porn' in the emails
      the hun gets revenue from pre-paid gallery placements on the top 15 spaces and banners.
      the rest of thegalleries are free placements.

      Comment

      • ronbotx
        Registered User
        • Jan 2002
        • 1634

        #4
        A WebAir Spam Filter...........????????????
        You're kidding, right??????

        Comment

        • mht
          Confirmed User
          • Mar 2003
          • 194

          #5
          Hope they get it sorted quickly.
          http://www.pattayafree.com/

          Comment

          • mht
            Confirmed User
            • Mar 2003
            • 194

            #6
            Well 2 days on and my email is still being filtered.

            Who said Webair gave good support?

            I get one reply a day asking for more information and they try and close the ticket.

            Be aware that if you host with Webair your email is being filtered and you have no idea what you are missing.

            How do I get Webair to help me? I just want to opt out of their spam filter.
            http://www.pattayafree.com/

            Comment

            • Jensen
              Confirmed User
              • Apr 2001
              • 3790

              #7
              why don't you just call them if this is really a great problem? Working great for me, but I was concerned the first day until I got the hold of Sagi that calmed me down. As long as they don't screen for words I'm happy, but they should have emailed all of us before they implemented it....

              global dialers: they don't screen the emails for words like that..

              Comment

              • mht
                Confirmed User
                • Mar 2003
                • 194

                #8
                I'm out of the States now so calling is not an option due to the time difference. Why the hell can't they just opt people out like they promise?

                I see a thread on another board with people having problems with the filter.

                As one guy said his isp tried for 1.5 years with a filter and at the end of it just took the filter off and left it to the customer.
                http://www.pattayafree.com/

                Comment

                • Jensen
                  Confirmed User
                  • Apr 2001
                  • 3790

                  #9
                  support is open 24/7 but I really don't know why you haven't been helped..

                  Comment

                  • polish_aristocrat
                    Too lazy to set a custom title
                    • Jul 2002
                    • 40377

                    #10
                    spam filters suck so much in this biz, 40% of adult related emails i sent get lost
                    I don't use ICQ anymore.

                    Comment

                    • Slinx
                      Confirmed User
                      • May 2003
                      • 823

                      #11
                      The spam filter works well for me; I'm down from 900 mails to 100 daily.

                      Comment

                      • William-Xfactor
                        Confirmed User
                        • Mar 2004
                        • 299

                        #12
                        That sucks. I noticed one of my ISP'S introduced a spam filter recently but luckily it was optional otherwise I would of dropped them like a hot potato. I hate spam as much as the next guy but I will be the judge on what is spam or not when it comes to my email.

                        Comment

                        • jimmyf
                          OU812
                          • Feb 2001
                          • 12651

                          #13
                          Originally posted by ronbotx
                          A WebAir Spam Filter...........????????????
                          You're kidding, right??????

                          Epic CashEpic Cash works for me
                          Solar Cash Paysite Plugin
                          Gallery of the day freesites,POTD,Gallery generator with free hosting

                          Comment

                          • Platinumpimp
                            Logos and such.
                            • Jan 2004
                            • 10214

                            #14
                            First I got like 20 spam mails a day with all kinds of viruses, but now nothing comes through anymore LOL. This can't be good.
                            I design logo's.

                            Comment

                            • Serge Litehead
                              Confirmed User
                              • Dec 2002
                              • 5190

                              #15
                              i would hate anybody filtering my email and deleting it.
                              webair been known a good company and i wish they keep it that way.
                              btw was this spam filter ever announced? i wonder how i missed that..

                              Comment

                              • mht
                                Confirmed User
                                • Mar 2003
                                • 194

                                #16
                                They put it on then emailed their customers.

                                I have been trying for 2 days to get out of it.

                                They said I had been removed from it but when I tried a test email to myself it bounced back!
                                http://www.pattayafree.com/

                                Comment

                                • Sylver7
                                  Confirmed User
                                  • Nov 2003
                                  • 489

                                  #17
                                  I like webair but did they forget that they host alot of adult webmasters?

                                  Comment

                                  • webair
                                    Confirmed User
                                    • Feb 2002
                                    • 8531

                                    #18
                                    Guys you have the option to turn the filters on or off hit me with the domains you would like removed and we'll make it so.

                                    AIM - MODUKE86
                                    ICQ - 20458616
                                    TOLL FREE PHONE - 1866WEBAIR1

                                    You can also request to have the filters removed via webair live person chat support via webair.com or simply e-mail [email protected].

                                    Below are the details of what the filters block out, its very conservative:

                                    In order to reduce the amount of UCE (Unsolicited bulk e-mail) to your e-mail accounts with webair.com, our programmers have written proprietary SPAM filters that have been added to our global mail servers. Below is a general description of what these filters are currently blocking. Please note you have the option to be excluded from our mail filtering systems if you so desire. Please e-mail [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded.

                                    --------------------------------------------------------------

                                    Currently filtering based on several black lists & extensions.

                                    Extensions Filtered:

                                    We are currently filtering the following extensions, if you need to send
                                    files with these extensions, please zip the files before sending.
                                    ..exe .pif .bat .scr .lnk .com

                                    Black lists Used
                                    http://cbl.abuseat.org/

                                    cbl.abuseat.org - open proxies and data from very large SPAM traps

                                    http://www.spamcop.net

                                    bl.spamcop.net - SPAM reported by end users and SPAM traps

                                    http://combined.njabl.org/

                                    combined.njabl.org - open relays, open proxies, open form to mail HTTP gateways, dynamic IP pools, & direct SPAM

                                    http://www.dnsbl.us.sorbs.net/

                                    dul.dnsbl.sorbs.net - Dynamic IP Address ranges (NOT a Dial Up list!)
                                    http.dnsbl.sorbs.net - Open HTTP Proxy Servers
                                    socks.dnsbl.sorbs.net - Open SOCKS Proxy Servers
                                    misc.dnsbl.sorbs.net - Misc Open Proxy Servers
                                    smtp.dnsbl.sorbs.net - Open SMTP relay servers
                                    web.dnsbl.sorbs.net - Web servers which have abused vulnerabilities

                                    spam.dnsbl.sorbs.net - Web hosts that have been noted as sending SPAM/UCE/UBE to the administrators of SORBS.

                                    block.dnsbl.sorbs.net - Web hosts demanding they are never tested by SORBS

                                    zombie.dnsbl.sorbs.net - Networks hijacked from original owners.

                                    --------------------------------------------------------------

                                    IMPORTANT NOTE: All client accounts will be filtered by default unless we receive a written request to remove. Please e-mail all removal requests to [email protected] to be removed at any time. Please include the e-mail addresses or domain names you would like excluded.

                                    If you have any questions or comments please feel free to contact us toll free 1.866.WEBAIR1 or e-mail [email protected].


                                    ~ Webair Dedicated Cloud Serversâ„¢ ~ WEBAIR VSYSâ„¢ Virtual Hosting Platform ~ Superior CDN Network ~
                                    ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~


                                    ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]

                                    Comment

                                    • Jace
                                      FBOP Class Of 2013
                                      • Jan 2004
                                      • 35562

                                      #19
                                      a porn host using spam filters? um....isn't that a little wierd?

                                      and just turning it on, and then requesting that users HAVE to email you to turn it off?

                                      that is some fucked up shit....

                                      Comment

                                      • FreeHugeMovies
                                        Too lazy to set a custom title
                                        • Dec 2001
                                        • 14141

                                        #20
                                        Saves me a shit load of spam e mails. If you have problems with webair why post it on GFY? Contact them directly.

                                        Comment

                                        • Fletch XXX
                                          GFY HALL OF FAME DAMMIT!!!
                                          • Jan 2002
                                          • 60840

                                          #21
                                          I like when people make up shit.

                                          Sure you can see, they HAVE A BLACKLIST available.

                                          http://cbl.abuseat.org/

                                          Want an Android App for your tube, membership, or free site?

                                          Need banners or promo material? Hit us up (ICQ Fletch: 148841377) or email me fletchxxx at gmail.com - recent work - About me

                                          Comment

                                          • mht
                                            Confirmed User
                                            • Mar 2003
                                            • 194

                                            #22
                                            Webair Mike,

                                            I opted out, had it confirmed and yet you are STILL FILTERING MY EMAIL.

                                            Please sort this out, it is NOT working the way you think it is.
                                            http://www.pattayafree.com/

                                            Comment

                                            • mht
                                              Confirmed User
                                              • Mar 2003
                                              • 194

                                              #23
                                              Originally posted by FreeHugeMovies
                                              Saves me a shit load of spam e mails. If you have problems with webair why post it on GFY? Contact them directly.
                                              I guess you are a bit on the stupid side or maybe you just missed the bits about 2 days of emails and it's still not sorted.
                                              Last edited by mht; 07-29-2004, 11:54 AM.
                                              http://www.pattayafree.com/

                                              Comment

                                              • detoxed
                                                vip member
                                                • Jan 2003
                                                • 17798

                                                #24
                                                I cant believe anyone would use spamcop. They are the biggest joke

                                                Comment

                                                • mht
                                                  Confirmed User
                                                  • Mar 2003
                                                  • 194

                                                  #25
                                                  Originally posted by detoxed
                                                  I cant believe anyone would use spamcop. They are the biggest joke
                                                  Exactly, and they are using this to send hosting customers emails into cyberspacew...
                                                  http://www.pattayafree.com/

                                                  Comment

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