mht

Webair have introduced spam filters, great the more spam that gets blocked the better. However, they emailed their customers after they turned it on.

For several days now I have been in confusion about missing emails and have clients screaming at me. The problems is no spam filter is perfect and with the webair filter you have no option to see what email they deleted. In addition to using blacklists they are also blocking certain file extension which is also causing me problems.

They say you can opt out and I did and got the confirmation but when I tried a test email with a .exe file attached it came bouncing back.

So a great idea and service to their customers but badly implemented and has probably cost me a client or two now and this is my beef with Webair, they seem to forget that their customers are also running businesses.