fuck EV1Servers! - GoFuckYourself.com

SMG · 05-21-2004, 10:02 PM

Ok ... I've had bad customer service incidents before but this takes the cake.

From sunday until wednesday I spoke with 6 customer support reps in chat with ev1servers to get an issue resolved. The fuckers STILL fucked it up, and in the end because of their idiocy they unplugged one of my servers when they clearly weren't supposed to. Then when I finally got this resolved with them they agreed to turn it back on .. it took them 15 minutes to unplug, but after 6 hours it still wasnt back on, so I went to talk with customer support ... they gave me a load of bullshit, even "hung up" on me (closed the chat window). Finally I got pissed, I put as the chat subject "fucking help resolve my issue or I'll get you fired" or something like that ... they took this as abuse, and not only blocked me from the whole fucking EV1 network (YES EVERY SITE IN IT, EVEN NON-EV1 SITES THAT I USE ON A REGULAR BASIS) and terminated all of my servers. Then when I tried contacting them, they gave me a total load of bullshit about it ...

FUCK EV1

NaughtyAlysha · 05-21-2004, 10:10 PM

Jace · 05-21-2004, 10:12 PM

wow, sounds similar to a experience i had with another well known host a while back....sorry to hear that...nice to know though

check · 05-21-2004, 10:39 PM

use ev1 about a year.
mostly support good.
But some time they just want fuck you!

It happened twice.
first : i only asked some question about how to adjust server.
they stopped my server 3 hours.
Sever back online after i call them(them don't know why stop my server)

second: i ask why server a little slow. they stop my server for ...
I called them. they just said the server can't reboot because i was mad.
8 hours!

some person very very bad in ev1 company!

SMG · 05-21-2004, 10:42 PM

Quote:

Originally posted by check
use ev1 about a year.
mostly support good.
But some time they just want fuck you!

It happened twice.
first : i only asked some question about how to adjust server.
they stopped my server 3 hours.
Sever back online after i call them(them don't know why stop my server)

second: i ask why server a little slow. they stop my server for ...
I called them. they just said the server can't reboot because i was mad.
8 hours!

some person very very bad in ev1 company!

yep, this isnt the first time I've had problems with ev1 customer service .... its the 3rd ... the other thing I dont like is if u submit any trouble ticket other than a reboot it takes forever (I've had simple trouble tickets take 3+ days to get resolved before).

Oracle Porn · 05-21-2004, 10:45 PM

PornPimp · 05-21-2004, 10:47 PM

sometimes i think these are their excuses because they find out your hosting adult sites and want to shutdown the sites...i had a similar experience at aplus.net.

brand0n · 05-21-2004, 10:48 PM

get a dedicated with reflected.net costs 399 for 10 megs. cant beat that shit

SMG · 05-21-2004, 10:49 PM

Quote:

Originally posted by PornPimp
sometimes i think these are their excuses because they find out your hosting adult sites and want to shutdown the sites...i had a similar experience at aplus.net.

nope ... the problem happened on one server (that was adult, on one account) ... but they terminated my other account, which is strictly non-adult (I like to keep adult/non-adult sites separate)

check · 05-21-2004, 10:50 PM

not many place have lower price than ev1 1 year ago.
now lower price best support everywhere!
some time think move the server.
i think servermatrix ok.

fris · 05-21-2004, 10:58 PM

Quote:

Originally posted by SMG
Ok ... I've had bad customer service incidents before but this takes the cake.

From sunday until wednesday I spoke with 6 customer support reps in chat with ev1servers to get an issue resolved. The fuckers STILL fucked it up, and in the end because of their idiocy they unplugged one of my servers when they clearly weren't supposed to. Then when I finally got this resolved with them they agreed to turn it back on .. it took them 15 minutes to unplug, but after 6 hours it still wasnt back on, so I went to talk with customer support ... they gave me a load of bullshit, even "hung up" on me (closed the chat window). Finally I got pissed, I put as the chat subject "fucking help resolve my issue or I'll get you fired" or something like that ... they took this as abuse, and not only blocked me from the whole fucking EV1 network (YES EVERY SITE IN IT, EVEN NON-EV1 SITES THAT I USE ON A REGULAR BASIS) and terminated all of my servers. Then when I tried contacting them, they gave me a total load of bullshit about it ...

FUCK EV1

hah their support sucks, i remember when i had a box with them about a year 2 years ago. i always asked is anyone around or are you playing quake. they are idiots.

EviLGuY · 05-21-2004, 11:26 PM

Quote:

Originally posted by SMG
Ok ... I've had bad customer service incidents before but this takes the cake.

From sunday until wednesday I spoke with 6 customer support reps in chat with ev1servers to get an issue resolved. The fuckers STILL fucked it up, and in the end because of their idiocy they unplugged one of my servers when they clearly weren't supposed to. Then when I finally got this resolved with them they agreed to turn it back on .. it took them 15 minutes to unplug, but after 6 hours it still wasnt back on, so I went to talk with customer support ... they gave me a load of bullshit, even "hung up" on me (closed the chat window). Finally I got pissed, I put as the chat subject "fucking help resolve my issue or I'll get you fired" or something like that ... they took this as abuse, and not only blocked me from the whole fucking EV1 network (YES EVERY SITE IN IT, EVEN NON-EV1 SITES THAT I USE ON A REGULAR BASIS) and terminated all of my servers. Then when I tried contacting them, they gave me a total load of bullshit about it ...

FUCK EV1

Sorry to hear about that.

You go bargain basement though.. and you eventually run into something like this.

KCat · 05-21-2004, 11:39 PM

I've had brutal support from them too. The only way they seem to actually read what you type in a trouble ticket is if you type in ALL CAPS. I submitted the same trouble ticket 6 times before they actually read it & did more than reboot the server. Argh!

05-21-2004, 10:02 PM	#1
SMG Confirmed User Join Date: Aug 2003 Posts: 1,798	fuck EV1Servers! Ok ... I've had bad customer service incidents before but this takes the cake. From sunday until wednesday I spoke with 6 customer support reps in chat with ev1servers to get an issue resolved. The fuckers STILL fucked it up, and in the end because of their idiocy they unplugged one of my servers when they clearly weren't supposed to. Then when I finally got this resolved with them they agreed to turn it back on .. it took them 15 minutes to unplug, but after 6 hours it still wasnt back on, so I went to talk with customer support ... they gave me a load of bullshit, even "hung up" on me (closed the chat window). Finally I got pissed, I put as the chat subject "fucking help resolve my issue or I'll get you fired" or something like that ... they took this as abuse, and not only blocked me from the whole fucking EV1 network (YES EVERY SITE IN IT, EVEN NON-EV1 SITES THAT I USE ON A REGULAR BASIS) and terminated all of my servers. Then when I tried contacting them, they gave me a total load of bullshit about it ... FUCK EV1 __________________ TGP Webmasters: sign up for the top 100 tgp list! Submit galleries If you add me to icq (title) make sure to mention GFY or I'll think you're a bot and deny you.

05-21-2004, 10:10 PM	#2
NaughtyAlysha Confirmed User Join Date: Feb 2002 Location: Tampa Bay, FL Posts: 1,843	__________________ ExtremeBank.com, the EXTREME program for NaughtyAlysha.com.

05-21-2004, 10:45 PM	#6
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,433	__________________

05-21-2004, 10:48 PM	#8
brand0n been very busy Join Date: Nov 2002 Location: the queen city Posts: 26,983	get a dedicated with reflected.net costs 399 for 10 megs. cant beat that shit __________________ want to buy this spot for cheap? it is of course for sale. long term deals are always the best bet. brand0n/ at/ a o l dot commies.

05-21-2004, 11:39 PM	#13
KCat Confirmed User Join Date: Sep 2002 Location: PNW Posts: 2,204	I've had brutal support from them too. The only way they seem to actually read what you type in a trouble ticket is if you type in ALL CAPS. I submitted the same trouble ticket 6 times before they actually read it & did more than reboot the server. Argh! __________________ ~ 300+ FHGs, 100,000 pics to use plus a rockin' Video of the Day download! ~

05-21-2004, 10:12 PM	#3
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	wow, sounds similar to a experience i had with another well known host a while back....sorry to hear that...nice to know though

05-21-2004, 10:39 PM	#4
check Confirmed User Join Date: Apr 2003 Posts: 315	use ev1 about a year. mostly support good. But some time they just want fuck you! It happened twice. first : i only asked some question about how to adjust server. they stopped my server 3 hours. Sever back online after i call them(them don't know why stop my server) second: i ask why server a little slow. they stop my server for ... I called them. they just said the server can't reboot because i was mad. 8 hours! some person very very bad in ev1 company!

05-21-2004, 10:47 PM	#7
PornPimp So Fucking Banned Join Date: Apr 2004 Posts: 116	sometimes i think these are their excuses because they find out your hosting adult sites and want to shutdown the sites...i had a similar experience at aplus.net.

05-21-2004, 10:50 PM	#10
check Confirmed User Join Date: Apr 2003 Posts: 315	not many place have lower price than ev1 1 year ago. now lower price best support everywhere! some time think move the server. i think servermatrix ok.