Ibill. Anyone care to comment? - GoFuckYourself.com

Ray@TastyDollars · 01-17-2004, 04:48 PM

Paysite owners who use or have used Ibill, can I get some feedback please?

Worth using them? Do you think they be around for a long while?

Im goin out for dinner, Ill be back in a few hours. I look forward to your comments.

thx,
Ray

- AFN - · 01-17-2004, 05:10 PM

I use ibill on most of my websites have been with them since they first started accepting credit cards. absolutely no complaints besides customer support on the phone.. other than that they kick all types of ass.. excelent conversions and I am always paid on time.

powerbubba · 01-17-2004, 05:50 PM

They have been reliable in the past, and there's been no indication one way or the other whether they'll be around, I suspect so though. I personally hate them because of their attitude, and wish we had used someone else, not ccbill either.

icedemon · 01-17-2004, 05:50 PM

I have used iBill since the beginning. The customer service isn't all that great, but haven't had any other problems with them since 96. You'll find that iBill, CCBill and Epoch will be the last 3 standing, cause they follow the Visa/MC rules, unlike the others.

Martin · 01-17-2004, 06:15 PM

Customer service bites bag.

powerbubba · 01-17-2004, 06:20 PM

we're considering adding Verotel, which as I understand it doesn't have to worry about the Visa / MC rules because they're in Europe

Holly · 01-17-2004, 06:31 PM

Quote:

Originally posted by powerbubba
which as I understand it doesn't have to worry about the Visa / MC rules because they're in Europe

ahhhh...the famous last words. ;-}

dodger21 · 01-17-2004, 06:37 PM

No troubles, no complaints. Make about 12k a month just through them.

aiken · 01-17-2004, 07:41 PM

We started using Ibill in the fall of 1997, and had mostly good experiences with them for the first few years. Then came the complete lack of development and progress on their part, terrible customer service both for us and our users, and several accounting mistakes.

At this point, we're mostly transitioned off of ibill (no new signups, just letting rebills trend downwards). We've gone to a mix of Netbilling (our own merchant account) and CCBill.

I don't have any opinion about Ibill's long term viability other than saying that I can't imagine any of their bigger customers staying with them for any length of time; read into that what you will.

On the whole, I would highly recommend Netbilling and/or CCBill -- the difference in working with them as opposed to Ibill has been huge. Stuff that Ibill *promised* they would do "next quarter" for a couple of years straight was easy to get done with CCBill and Netbilling in a matter of days.

Cheers
-b

oldnewbie · 01-17-2004, 07:48 PM

Been using them for about 6 years now. Tried others, but always returned to Ibill. Signups and rebills especially are much better with Ibill than with the others we tried. The $bottom-line$ is what's most important to me.

We've never had any problems getting our money. Their tech support used to suck big time, but has gotten somewhat better within this past year.

To summarize, they can be a royal pain in the ass sometimes, but the $$$ makes it worth it, to me.

alan-l · 01-17-2004, 08:08 PM

I still use them as a 3rd option, very little money from them, they just scrub too hard, their customer service is practically equal to zero and I had some issues with payments and delays on payments, which to be fair were resolved, but they never should happen in the first place. If you ask my opinion, I wouldn't use them as my only option. Try Paycom, CCBill or Verotel instead

Ray@TastyDollars · 01-17-2004, 09:52 PM

Hi guys,

Thanks for the great replies. I see there are mixed fellings(as with any product). I also see that CS has sucked for most of you. It also seems they are pretty stable, and these days that counts for alot.

Your replies will greatly influence my decision. Once again, thanks alot for your honest replies.

Ray

tony286 · 01-17-2004, 09:58 PM

We are very happy with them been using them for almost 3 yrs now

Oliver Klozov · 01-18-2004, 02:39 AM

They say a picture is worth 1000 words so let this be my 1000 words.....

This is the IBill booth at this years show. Notice the CCBill booth in the background.

If that's not enough then I agree with "aiken"s comments from above

FreeOnes · 01-18-2004, 04:03 AM

They pay on time and cc processing is alright I think.

BUT, their customer support is sucking ass
and I'm already waiting for more than a year to get 1 check per 2 weeks in my post box instead of 30 small ones!!!

NemesisEnforcer · 01-18-2004, 08:21 AM

I?ve been with Ibill since ?96. I started with their merchant account then started using our own merchant account in ?99. It?s a different company today. You no longer can speak to anyone in authority or with expertise, only to a clerk that doesn?t understand the business and their supervisor. Their customer service is absolutely horrible and I?ve lost money because of them.

In September ?03 we moved all new signups from Ibill. I was recently talking to the bank that issued one of our merchant accounts and they told us not to use Ibill. Enough said.

MadCap · 01-18-2004, 08:23 AM

yup service sucks but a solid company.

ccbill service rocks

monro · 01-18-2004, 09:51 AM

Quote:

Originally posted by icedemon
I have used iBill since the beginning. The customer service isn't all that great, but haven't had any other problems with them since 96. You'll find that iBill, CCBill and Epoch will be the last 3 standing, cause they follow the Visa/MC rules, unlike the others.

You always quote "Visa Rules" as an international law.
Why?
There is more in the world the world than USA.
If we make something up in Spain, as an example, do you close US business if someone there do not follow Spanish rules?

EU banks make EU Visa rules!

icedemon · 01-18-2004, 10:19 AM

Quote:

Originally posted by monro

You always quote "Visa Rules" as an international law.
Why?
There is more in the world the world than USA.
If we make something up in Spain, as an example, do you close US business if someone there do not follow Spanish rules?

EU banks make EU Visa rules!

I don't quote Visa rules as a international law

But when they are asking about a 3rd party biller in the US, I talk about the Visa rules in the US. If they ask about a EU 3rd party biller, but the company is doing business with them from the US, the US company is still under the Visa rules in the US, even though they are using a 3rd party biller from the EU (or else were).

If somebody has a company form the EU (or anywhere else), I usually don't comment, cause I don't know what I'm talking about when it concerns a company from some other country besides the US.

Why did you assume I was appling the US visa rules to the world? When a US company is doing business with a EU 3rd party biller. That EU 3rd party biller is breaking Visa rules (applied world wide) if they don't apply the US Visa rules to the US company.

Cogitator · 01-18-2004, 10:32 PM

Actually, since they got bought by Intercept, things have improved somewhat.

Ray@TastyDollars · 01-21-2004, 04:59 PM

Maybe I should think twice...3 times

Two treads today

http://gofuckyourself.com/showthread...hreadid=223745
http://gofuckyourself.com/showthread...hreadid=224001

NETbilling · 01-21-2004, 07:18 PM

Quote:

Originally posted by aiken
We started using Ibill in the fall of 1997, and had mostly good experiences with them for the first few years. Then came the complete lack of development and progress on their part, terrible customer service both for us and our users, and several accounting mistakes.

At this point, we're mostly transitioned off of ibill (no new signups, just letting rebills trend downwards). We've gone to a mix of Netbilling (our own merchant account) and CCBill.

I don't have any opinion about Ibill's long term viability other than saying that I can't imagine any of their bigger customers staying with them for any length of time; read into that what you will.

On the whole, I would highly recommend Netbilling and/or CCBill -- the difference in working with them as opposed to Ibill has been huge. Stuff that Ibill *promised* they would do "next quarter" for a couple of years straight was easy to get done with CCBill and Netbilling in a matter of days.

Cheers
-b

Aiken,

Thanks for the kind words about us. The Netbilling/CCbill combo has been getting pretty popular lately.

Thanks again.

Mitch

NETbilling · 01-21-2004, 07:19 PM

Quote:

Originally posted by NemesisEnforcer
I?ve been with Ibill since ?96. I started with their merchant account then started using our own merchant account in ?99. It?s a different company today. You no longer can speak to anyone in authority or with expertise, only to a clerk that doesn?t understand the business and their supervisor. Their customer service is absolutely horrible and I?ve lost money because of them.

In September ?03 we moved all new signups from Ibill. I was recently talking to the bank that issued one of our merchant accounts and they told us not to use Ibill. Enough said.

Hi,

All of our merchants have their own merchant accounts. Let us know if we can assit you with processing/fraud scrubbing/customer service.

Thanks, Mitch Farber

mmaisonet · 01-21-2004, 07:48 PM

Dont know if you're located outside the US. But check out my tag

01-17-2004, 04:48 PM	#1
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	Ibill. Anyone care to comment? Paysite owners who use or have used Ibill, can I get some feedback please? Worth using them? Do you think they be around for a long while? Im goin out for dinner, Ill be back in a few hours. I look forward to your comments. thx, Ray __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

01-17-2004, 05:10 PM	#2
- AFN - Confirmed User Join Date: Jun 2003 Location: NYC Baaaabeee Posts: 3,101	I use ibill on most of my websites have been with them since they first started accepting credit cards. absolutely no complaints besides customer support on the phone.. other than that they kick all types of ass.. excelent conversions and I am always paid on time. __________________ cat cash* \| tr -d '\r' \| tr -s '/n' > money

01-17-2004, 05:50 PM	#3
powerbubba Confirmed User Join Date: Jan 2004 Posts: 358	They have been reliable in the past, and there's been no indication one way or the other whether they'll be around, I suspect so though. I personally hate them because of their attitude, and wish we had used someone else, not ccbill either. __________________ GreatGirls.com [email protected] CrowsCrypt.com - Exclusive High Quality Goth www.crowscrypt.com

01-17-2004, 05:50 PM	#4
icedemon Confirmed User Join Date: Jun 2003 Location: Lutz, FL Posts: 1,022	I have used iBill since the beginning. The customer service isn't all that great, but haven't had any other problems with them since 96. You'll find that iBill, CCBill and Epoch will be the last 3 standing, cause they follow the Visa/MC rules, unlike the others. __________________ Clips4Sale.com

01-17-2004, 06:15 PM	#5
Martin "Assassins" Industry Role: Join Date: Dec 2001 Location: At home Posts: 17,277	Customer service bites bag. __________________

01-17-2004, 06:20 PM	#6
powerbubba Confirmed User Join Date: Jan 2004 Posts: 358	we're considering adding Verotel, which as I understand it doesn't have to worry about the Visa / MC rules because they're in Europe __________________ GreatGirls.com [email protected] CrowsCrypt.com - Exclusive High Quality Goth www.crowscrypt.com

01-17-2004, 06:37 PM	#8
dodger21 Confirmed User Join Date: Jan 2003 Location: Los Angeles Posts: 2,680	No troubles, no complaints. Make about 12k a month just through them.

01-17-2004, 07:41 PM	#9
aiken Confirmed User Join Date: Jun 2003 Location: Kona, HI Posts: 204	We started using Ibill in the fall of 1997, and had mostly good experiences with them for the first few years. Then came the complete lack of development and progress on their part, terrible customer service both for us and our users, and several accounting mistakes. At this point, we're mostly transitioned off of ibill (no new signups, just letting rebills trend downwards). We've gone to a mix of Netbilling (our own merchant account) and CCBill. I don't have any opinion about Ibill's long term viability other than saying that I can't imagine any of their bigger customers staying with them for any length of time; read into that what you will. On the whole, I would highly recommend Netbilling and/or CCBill -- the difference in working with them as opposed to Ibill has been huge. Stuff that Ibill promised they would do "next quarter" for a couple of years straight was easy to get done with CCBill and Netbilling in a matter of days. Cheers -b __________________ ICQ: 12005327

01-17-2004, 07:48 PM	#10
oldnewbie Confirmed User Join Date: Jul 2003 Location: The End Times Posts: 394	Been using them for about 6 years now. Tried others, but always returned to Ibill. Signups and rebills especially are much better with Ibill than with the others we tried. The $bottom-line$ is what's most important to me. We've never had any problems getting our money. Their tech support used to suck big time, but has gotten somewhat better within this past year. To summarize, they can be a royal pain in the ass sometimes, but the $$$ makes it worth it, to me.

01-17-2004, 08:08 PM	#11
alan-l Confirmed User Join Date: May 2003 Location: look behind you Posts: 2,477	I still use them as a 3rd option, very little money from them, they just scrub too hard, their customer service is practically equal to zero and I had some issues with payments and delays on payments, which to be fair were resolved, but they never should happen in the first place. If you ask my opinion, I wouldn't use them as my only option. Try Paycom, CCBill or Verotel instead

01-17-2004, 09:52 PM	#12
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	Hi guys, Thanks for the great replies. I see there are mixed fellings(as with any product). I also see that CS has sucked for most of you. It also seems they are pretty stable, and these days that counts for alot. Your replies will greatly influence my decision. Once again, thanks alot for your honest replies. Ray __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

01-17-2004, 09:58 PM	#13
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	We are very happy with them been using them for almost 3 yrs now

01-18-2004, 02:39 AM	#14
Oliver Klozov Confirmed User Join Date: Jul 2001 Location: San Diego, Ca. USA Posts: 629	They say a picture is worth 1000 words so let this be my 1000 words..... This is the IBill booth at this years show. Notice the CCBill booth in the background. If that's not enough then I agree with "aiken"s comments from above __________________ Babe-Bucks.com ICQ 895-80-702 oliversgirls at gmail.com

01-18-2004, 04:03 AM	#15
FreeOnes Confirmed User Join Date: Jul 2001 Location: The Netherlands Posts: 3,400	They pay on time and cc processing is alright I think. BUT, their customer support is sucking ass and I'm already waiting for more than a year to get 1 check per 2 weeks in my post box instead of 30 small ones!!! __________________ The new FreeOnes! - AdultFilmStarContent - BabeGalleries and much more! - 1Strike Movies and much more! All powered by Xpressa

01-18-2004, 08:21 AM	#16
NemesisEnforcer Confirmed User Industry Role: Join Date: Aug 2003 Location: Vegas and Los Angeles Posts: 2,122	I?ve been with Ibill since ?96. I started with their merchant account then started using our own merchant account in ?99. It?s a different company today. You no longer can speak to anyone in authority or with expertise, only to a clerk that doesn?t understand the business and their supervisor. Their customer service is absolutely horrible and I?ve lost money because of them. In September ?03 we moved all new signups from Ibill. I was recently talking to the bank that issued one of our merchant accounts and they told us not to use Ibill. Enough said.

01-18-2004, 08:23 AM	#17
MadCap Confirmed User Join Date: Aug 2002 Location: 137771650 Minneapolis MN Posts: 2,357	yup service sucks but a solid company. ccbill service rocks

01-18-2004, 10:32 PM	#20
Cogitator Confirmed User Join Date: Feb 2002 Location: Florida Posts: 672	Actually, since they got bought by Intercept, things have improved somewhat. __________________ - this space intentionally left blank -

01-21-2004, 04:59 PM	#21
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	Maybe I should think twice...3 times Two treads today http://gofuckyourself.com/showthread...hreadid=223745 http://gofuckyourself.com/showthread...hreadid=224001 __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

01-21-2004, 07:48 PM	#24
mmaisonet Confirmed User Join Date: Jan 2003 Location: Ft. Lauderdale Posts: 252	Dont know if you're located outside the US. But check out my tag __________________ The World Is Yours!! INNOVATIVE PAYMENT SOLUTIONS You Need Processing? We Can Help!! Offshore Processing, 3rd Party Processing, Direct Mids http://www.inpaysolutions.com [email protected] Icq 27701318 -(LatinSoulMan )