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I?ve been with Ibill since ?96. I started with their merchant account then started using our own merchant account in ?99. It?s a different company today. You no longer can speak to anyone in authority or with expertise, only to a clerk that doesn?t understand the business and their supervisor. Their customer service is absolutely horrible and I?ve lost money because of them.
In September ?03 we moved all new signups from Ibill. I was recently talking to the bank that issued one of our merchant accounts and they told us not to use Ibill. Enough said.
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