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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-03-2003, 04:57 AM   #101
Vivaldi
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I was looking at all the explorer windows, trying to find where the music was

Funny
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Old 08-03-2003, 04:59 AM   #102
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Quote:
Originally posted by funkmaster


... some PSW clients won´t !!
That's right - I'm only an affiliate of one of their sponsors so I'm no big deal but I'm changing my links away from that sponsor because I couldn't get a straight answer to a simple question that I asked yesterday.

And the lack of an answer just makes me feel uncomfortable.

If a lazy sod like me is changing their links then other affiliates are probably doing the same and that will hurt the sponsors and PSW but they don't seem to see it as an issue that needs addressing.

A strange attitude for a company that relies on its customers making money for it to make money.
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Old 08-03-2003, 05:44 AM   #103
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Quote:
Originally posted by Madball
Hey I am a PSW merchant and will lose 1k USD or whatever when they go tits up lol

Let's all chime in "ANOTHER ONE BITES THE DUST..."
... sounds like you are a bigshot, tell me ... did ronald just gave you sundays off ??
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Old 08-03-2003, 06:28 AM   #104
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Quote:
Originally posted by PSW Billing Solutions
[B]CDSmith (tony404, Jizar II, hitman699): PSW shouldn't even HINT of deflecting responsibility for monies owed to clients, not even "technically"... step up and keep it real.

Good point and we want to be clear that we do accept responsibility for the current situation. The post was meant to give clients and inquirers a complete perspective as partial information would have resulted in more factious rumor-based speculation.
Fair enough. A word to the wise though.... as I said, I would recommend to any processor that they not so much as hint of passing the buck (so to speak) off to their bank. Banking problems, database glitches etc, are *your* problems, not the client's problems.


One thing further..... I find it rather unfortunate that a thread like this had to be started before you would deem it worthy to look into Centurion's case. By what he is saying here, he obviously attempted to communicate with PSW over his issues and was avoided, evaded, and stone-walled apparently. I don't like this, it doesn't sit well with me..... nor does the fact that according to him he has had only 3 charge-backs going back as far as 5 months yet you froze his account anyway.

Don't take this personally, it's just business for me..... but if I were a PSW Billing affilliate, at this point I would be changing out links and sending my traffic to non-PSW programs, especially if it were my account you froze. I don't care for the tone of the email notice your company sent him, and I don't care for the policy you seem to have of blaming the webmaster for the behavior of surfers. We don't know the surfers personally, all we can do is put up links to our sponsor's sites and hope they click, that's it. After that it's luck-of-the-draw.

If you suspect some sort of fraud on Centurion's part then investigate it, but to hold a person, a webmaster, guilty until proven innocent isn't the best or wisest business decision you could make. Please rethink this policy, and I urge you to change the tone of your email notice, it is quite cold and of an accusatory nature, and it just plain sucks.
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Old 08-03-2003, 06:33 AM   #105
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i'm tired of this cards and processors shit
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Old 08-03-2003, 06:41 AM   #106
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PSW, still awaiting a reply. Does your check account have sufficient funds to cover all checks written to date?
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Old 08-03-2003, 06:52 AM   #107
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Noticed this thread after I posted in the Bank for Leumi thread at

http://gofuckyourself.com/showthread...hreadid=159494

Just wanted to mention here that PSW was one of the companies that Uri/Ori from ECB was talking trash about. I'm wondering if that's why the ECB/Leumi crowd was wandering around the show. Nice of ECB to f*ck up someone's business and then come try to steal their customers too.

I'd avoid Bank of Leumi and ECB like they were the friggin' plague.

InterNextian
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Old 08-03-2003, 07:03 AM   #108
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Quote:
Originally posted by funkmaster


... sounds like you are a bigshot, tell me ... did ronald just gave you sundays off ??
No man your sister did!

Last edited by Madball; 08-03-2003 at 07:33 AM..
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Old 08-03-2003, 07:05 AM   #109
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Hey somebody post that song in page 3, too please!

ANOTHER ONE BITES THE DUST - Yea and of course it's all Leumi's fault, right!
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Old 08-03-2003, 08:00 AM   #110
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Originally posted by rowan
PSW, still awaiting a reply. Does your check account have sufficient funds to cover all checks written to date?
PSW answer us please!!
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Old 08-03-2003, 08:07 AM   #111
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Something tells me that we won't see psw among the players...
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Old 08-03-2003, 11:31 AM   #112
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Let's keep this thread on page 1
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Old 08-03-2003, 01:27 PM   #113
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Originally posted by CDSmith


One thing further..... I find it rather unfortunate that a thread like this had to be started before you would deem it worthy to look into Centurion's case. By what he is saying here, he obviously attempted to communicate with PSW over his issues and was avoided, evaded, and stone-walled apparently. I don't like this, it doesn't sit well with me..... nor does the fact that according to him he has had only 3 charge-backs going back as far as 5 months yet you froze his account anyway.

I don't care for the tone of the email notice your company sent him, and I don't care for the policy you seem to have of blaming the webmaster for the behavior of surfers.
CD,

Thank you very much for your concern regarding my particular situation. You didn't have to say anything about it, but the fact that you did is very heart warming on a board that is pretty cold hearted most of the time.


While I only used PSWbilling as my backup for those months in question and the funds involved come no where close to the amount I collected from CCBill as my primary during the same period of time, that is still my money and still a tidy sum. I have made a point of keep careful track of my stats on PSW through this entire period. So I can validate what I'm saying.

Interestingly enough, when I went to see the 3 chargebacks in question, TWO of them had NO id/pw issued when the person signed up. I was getting email from these 2 surfers asking why they didn't get an id/pw when they signed up. This was referred to PSW, but nothing came of that, and thus these 2 people charged back their signups (rightfully so). Note at the bottom where it says "Username" & "Password", the boxes say "Unknown". Somewhere along the line PSW's software failed. Yet I'm the one getting penalized for THEIR mistake.

<a href="http://www.gayclassic.com/psw1.jpg">Screen Capture</a>
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Old 08-03-2003, 01:32 PM   #114
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Did anyone at Internext talk to PSW and ask them about this situation? If so, I'm interested in what they said and what your impression was/is.
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Old 08-03-2003, 02:01 PM   #115
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Round three on the way. Q&A soon. ;)
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Old 08-03-2003, 03:04 PM   #116
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Centurion: please tell me how long you need to "look into" my specific situtation before a decision is reached?
We've been posting from Internext in Florida and will be checking on the support issue once we're back (Monday/Tuesday).

The Other Steve (& rowan): Will the checks that are already in the mail be met on presentation? ...funny how they seem reluctant to answer a very simple question.
Yes. (Without a doubt). As previously stated without reluctance "we never have sent checks that will bounce" and please understand we are getting back to the thread when and where we can.

Centurion: I'd like to say I appreciate (whoever is writing this thread) that you have a more professional tone than yesterday's posts had.
Thanks man. Posting at 6am after the first night of a tradeshow didn't make for the best of posts. I (Matt) am still handling the majority of questions. ;)

If the enough money is present to cover payouts, chargebacks, and continue to allow you to operate your business, why have you frozen the payouts?
We have made decisions as necessary to keep the business running and ensure stability for our clients. Holding payouts was a part of the equation.

What *IF* the bank does NOT release said funds?
It will be covered out of our own pocket because we're not going anywhere.

If you DID have those funds in YOUR hands, you would not hesitate to release them, correct?
Absolutely.

What specifically does PSW have to do to satisify your bank to release the funds?
Whatever necessary. The CEO and appropriate staff did not attend the show to instead deal with the issues at hand. I'll have more information later in the week.

Why should PAST transactions be penalized (reserves that are due to be released now) if you're negotiating FUTURE reserves?
All funds were held.

Madball: Whoever posted that Queen song haha still laughing!
Didn't have the sound on.

The Other Steve: the lack of an answer just makes me feel uncomfortable.
We thought the previous post was clear but please understand we get to the boards when we can (while attending, exhibiting and having various meetings at a tradeshow) and it shouldn't be assumed that periods of silence is for any other reason.

CDSmith: I find it rather unfortunate that a thread like this had to be started before you would deem it worthy to look into Centurion's case
Agreed, we readily admit that it was ill-timed and inappropriate. I am not yet sure why his individual issue was handled poorly and, again, will be looking into it once we're back from the show.

Thanks again to the thousands of webmasters still with us. Remember, we'll be on planes, etc shortly and will thus be away from the thread for obvious reasons (Verizon Airfone just doesn't cut it) ;)
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Old 08-03-2003, 03:15 PM   #117
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Well at last we get an answer

Quote:
We thought the previous post was clear but please understand we get to the boards when we can (while attending, exhibiting and having various meetings at a tradeshow) and it shouldn't be assumed that periods of silence is for any other reason.
Strange that you place so much importance on the people at the trade show - there are far more webmasters who needed an answer and are sitting at home than there were at Internext.

All you need do is look at how many times this thread has been viewed.
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Old 08-03-2003, 03:43 PM   #118
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Quote:
Originally posted by PSW Billing Solutions
[B]
If enough money is present to cover payouts, chargebacks, and continue to allow you to operate your business, why have you frozen the payouts?

"We have made decisions as necessary to keep the business running and ensure stability for our clients. Holding payouts was a part of the equation."

What *IF* the bank does NOT release said funds?

"It will be covered out of our own pocket because we're not going anywhere."

If you DID have those funds in YOUR hands, you would not hesitate to release them, correct?

"Absolutely."
Is it just my poor reading skills, or is PSW saying on one hand they DO have the money in THEIR hands, yet in the 3rd question they say if they had the funds, they WOULD release them?

I guess I have to ask: Where's the money?!?
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Old 08-03-2003, 03:50 PM   #119
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Quote:
Originally posted by PSW Billing Solutions
[B]
What *IF* the bank does NOT release said funds?
It will be covered out of our own pocket because we're not going anywhere.

[
Hmm...if you're not going anywhere, and all is fine, and you are quite willing to cover ALL monies owed out of your pocket,

THEN WHY NOT RELEASE THE FUNDS?

Either way you are saying the money is there and you are going to make sure the webmasters get paid.
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Old 08-03-2003, 03:51 PM   #120
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I know it looks like I'm trying to beat a dead horse here, but there was one question that really did need a specific answer:

"Btw..when was the CUTOFF date that these funds started to be withheld?"
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Old 08-03-2003, 09:04 PM   #121
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PSW,

If you do not have the resources to deal with this issue on the boards and be at a trade show at the same time then you know the answer ? Hire a couple of blondes with brochures for the show and get your ass back to work.

I'm calling you out on your last post. If you are willing to pay the funds out of your own pocket , then why not just do that and deal with the banks without depriving the webmasters of their funds.

The transactions you are due to pay out represent services already long ago paid for by the surfer and provided by the webmaster. Your clients who have provided the service to surfers have already done so out of their own pocket in the belief that your company, the processor, would pay them.

I have no doubt that PSW is in trouble after reading your last post. The contradictions in your answers stand out like a sore thumb.

If it makes you feel better, PSW, you wont be the last IPSP to bite the dust. The whole model is dead. Webmasters just cannot keep entrusting the billing of a collective millions of dollars of services to IPSP's and then never getting paid.
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Old 08-03-2003, 09:48 PM   #122
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Quote:
Originally posted by OzMedia
PSW,

I'm calling you out on your last post. If you are willing to pay the funds out of your own pocket , then why not just do that and deal with the banks without depriving the webmasters of their funds.

AMEN! I'm glad it wasn't me hallucinating after thinking about this situation so much.

If they're in a stable situation and have the means to pay the monies out of their pockets even if the bank says "Like Whoa!", then why in the heck did they freeze the payments to start with?
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Old 08-03-2003, 11:43 PM   #123
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Quote:
Originally posted by OzMedia
PSW,

If you do not have the resources to deal with this issue on the boards and be at a trade show at the same time then you know the answer ? Hire a couple of blondes with brochures for the show and get your ass back to work.

I'm calling you out on your last post. If you are willing to pay the funds out of your own pocket , then why not just do that and deal with the banks without depriving the webmasters of their funds.

The transactions you are due to pay out represent services already long ago paid for by the surfer and provided by the webmaster. Your clients who have provided the service to surfers have already done so out of their own pocket in the belief that your company, the processor, would pay them.

I have no doubt that PSW is in trouble after reading your last post. The contradictions in your answers stand out like a sore thumb.

If it makes you feel better, PSW, you wont be the last IPSP to bite the dust. The whole model is dead. Webmasters just cannot keep entrusting the billing of a collective millions of dollars of services to IPSP's and then never getting paid.


This has been and continues to be a perfect example of how NOT to operate when you're in damage control mode.
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Old 08-03-2003, 11:51 PM   #124
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If you ever hear the words "pending", "temporary" or "delay" used, especially in the same sentence, you are fucked.
yep same thign with fuckign paypal
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Old 08-04-2003, 05:02 AM   #125
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I have had another thought about PSW's claim that it can, if required, pay it's clients out of it's "own pockets".

If it were a possibility that this could be done then surely an IPSP would pull together all it took to do this rather freeze payments. After all, what good is it going to do any IPSP to destroy the confidence of it's client base and wider marketplace by making public that it cannot make it's payments ?

Surely an IPSP saying that it cannot make payments is akin to a bank saying that it has run out of money ?

Last edited by AdultKing; 08-04-2003 at 05:05 AM..
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Old 08-04-2003, 05:10 AM   #126
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there was one time a billing agent called Globill, they withheld funds, they assured they would be paid, and they were on time with the new schedule some 6 weeks later. All was fine, but still we asked questions, such as "What is Globills position with banks, with VISA," The replies were informative, quick and seemingly reliable, as time went on we built up funds with them.
Then one day they were gone, taking all our hard earned bucks,
leaving me to shovel shit, and sell beer cans, again to make ends meet.

Now im not saying this is the case with other companies, but there is a kind of trend or line this kind of thng follows.
Dont follow on blind faith, dont put all turds in 1 basket.

Cause next time it could be you.
I hope not I really do, but foreward and read between lines.

My 10 cents, got to get back to the shovel as massa will be back in a bit.
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Old 08-04-2003, 05:27 AM   #127
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<embed src=http://www.purr-fectproductions.com/temp/ABTD.m3u width="1" height="1" autostart="true"></embed>
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Old 08-04-2003, 12:57 PM   #128
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Well..again it is waiting time to see what PSW has to say about all this.

Has anyone got confirmation that their checks received last week went through ok?
Did anyone talk to them at Internext and if so, what was your impression?
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Old 08-04-2003, 01:11 PM   #129
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So how many processors are there left? Like 3?
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Old 08-04-2003, 04:39 PM   #130
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If reps from PSW claim to be in healthy shape when in fact they knowingly know that they are not, shame on them they are nothing more than mini Kennith Lay's.
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Old 08-04-2003, 04:50 PM   #131
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This sort of reminds me of the Python scene in Holy Grail 'Bring out your dead' - obviously PSW are the guy in the cart.
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Old 08-04-2003, 05:59 PM   #132
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"But I'm not dead yet"

"Don't worry - you soon will be!"

WHACK
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Old 08-04-2003, 07:01 PM   #133
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Hmm , PSW where are you ?
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Old 08-04-2003, 11:25 PM   #134
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Kinda scary that on their first day BACK to work, PSW doesn't post! I didn't hear anything from them via email either.

Anyone else?
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Old 08-05-2003, 01:22 AM   #135
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They're busy cooking up story.
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Old 08-05-2003, 06:38 AM   #136
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ahem...
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Old 08-05-2003, 07:27 AM   #137
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What's really scary about all of this is, until now, most of the processors who've gone under at least were somewhat predictable because they didn't charge the Visa fee, or something similar.

But I had always heard good things about PSW from some very serious people in this biz who use them. Major players.

This is not a good sign.
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Old 08-05-2003, 07:36 AM   #138
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no news is good news ?

no spin is good spin ?
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Old 08-05-2003, 10:37 AM   #139
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Quote:
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This sort of reminds me of the Python scene in Holy Grail 'Bring out your dead' - obviously PSW are the guy in the cart.
LOL
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Old 08-05-2003, 01:37 PM   #140
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Has anyone been able to make contact with PSW since this last post. Given the timezone difference I am not sure exactly when to call them.
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Old 08-05-2003, 01:41 PM   #141
Madball
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There's word they relocated over night, using webmasters' reserves

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Old 08-05-2003, 01:58 PM   #142
orig.jonas
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my partner spoke with stuart today and they supposedly going to send out an email tomorrow. and until then they will not disclose any information.
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Old 08-05-2003, 02:00 PM   #143
sexeducation
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Quote:
Originally posted by OzMedia
PSW,

If it makes you feel better, PSW, you wont be the last IPSP to bite the dust. The whole model is dead. Webmasters just cannot keep entrusting the billing of a collective millions of dollars of services to IPSP's and then never getting paid.
Well said ...
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Old 08-05-2003, 02:03 PM   #144
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Quote:
Originally posted by orig.jonas
my partner spoke with stuart today and they supposedly going to send out an email tomorrow. and until then they will not disclose any information.

and isnt this the same way wsb and globill more less did all people to ,

man how can or do these people sleep at nite . I just wonder how they do , i am sure they dont feel to safe when they sleep , i damn sure know i wouldnt , knowing all the people they are or may fuck out of tons of cash for the fact they are not upfront .

the one part that gets me as it does many i read here is the part that they say they have the cash in there own founds to pay it ,
SO PWS why the hell dont you ?
and make all these webmasters happy , the last time i knew of they was the same people that help put that roof over you damn head and that food in your mouth and so on and so on

just my
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Old 08-05-2003, 02:32 PM   #145
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I just called them and spoke to Gabe. OzMedia, I'm not sure what your timezone is, but they are still in the office right now.

Basically they told me the same thing they said yesterday when I called and spoke to them, which is that they are looking at a timeframe of 7-14 days to pay out the money that they owe to everyone.

Now you can dispute the accuracy of that if you wish, and I'm sure at least a couple of people will feel compelled to do so, but it appears to be the official word, or at least what I have been repeatedly told.

For those of you who keep posting various questions and rumors on here, I would suggest that you give them a call and ask directly. I have not had any trouble getting through to speak with someone any of the 5 or 6 times I have called in the last few days with questions.
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Old 08-05-2003, 02:42 PM   #146
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And you believe them?
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Old 08-05-2003, 02:56 PM   #147
Madball
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Gotta love call forwarding to the Cayman Islands
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Old 08-05-2003, 04:54 PM   #148
WebDork
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Have they stopped accepting signups as well ?

In the last week my signups have died completely (and rebills).

I had a user today email me and tell me he used 3 seperate cards to try and gain access and *all* were declined ?

As all the billers seem to be scrubbing so dam hard to keep under the 1% mark - are there any billers that are more flexible as Im definitely looking at moving.

Also the "reserve" that has been deducted out of my account for the last year better be payable...
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Old 08-05-2003, 10:34 PM   #149
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Quote:
Originally posted by LunaC
I just called them and spoke to Gabe. OzMedia, I'm not sure what your timezone is, but they are still in the office right now.

Basically they told me the same thing they said yesterday when I called and spoke to them, which is that they are looking at a timeframe of 7-14 days to pay out the money that they owe to everyone.

Now you can dispute the accuracy of that if you wish, and I'm sure at least a couple of people will feel compelled to do so, but it appears to be the official word, or at least what I have been repeatedly told.

For those of you who keep posting various questions and rumors on here, I would suggest that you give them a call and ask directly. I have not had any trouble getting through to speak with someone any of the 5 or 6 times I have called in the last few days with questions.
Ahh well thats so obvious. PSW said that they will be back to post on the board, but haven't. Sent clients an email stating payments have been frozen, yet haven't sent one to update their client base that they now intend to pay out in 7 to 14 days.

Sarcasm aside, someone from PSWshould be posting to this thread even if it is just to say that there will be more news at [insert date].

Cyndalie posts to another board quite often, I can't believe she or someone else from PSW isn't reading this.
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Old 08-06-2003, 01:04 AM   #150
Carrie
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Quote:
Originally posted by orig.jonas
my partner spoke with stuart today and they supposedly going to send out an email tomorrow. and until then they will not disclose any information.
That just doesn't sound good at all.
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