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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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03-04-2014, 04:06 PM
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#1 |
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Confirmed User
Industry Role:
Join Date: Feb 2007
Posts: 6,904
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Crak Revenue....
for the love of god please sort your ticket system out...
send support ticket wait 17 hours for a reply respond to them within 2 minutes wait 14 hours for a reply respond to them in 10 minutes wait 7 hours for a reply might not be exact, but you get the gist. Surely the people I'm dealing with get my response straightaway? Or do they not? It's like pulling teeth being on this end... |
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03-04-2014, 04:33 PM
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#2 |
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Jägermeister Test Pilot
Industry Role:
Join Date: Dec 2001
Location: NORCAL
Posts: 73,863
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I put in a support ticket with a company over a week ago, no response.
This morning at 8:30am I sent an email to Lenny @ Kink.com, I got a response in ten minutes, and he solved my problem instantly. Who do you think I'm going to do business with - Company "A" that doesn't respond to me or Kink.com that responds to me instantly outside of normal working hours?
__________________
“The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL | THE BEST ADULT MAILING SOLUTION |
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03-04-2014, 04:42 PM
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#3 |
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Confirmed User
Industry Role:
Join Date: Feb 2007
Posts: 6,904
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moniker: days before any response, and days in between
bitstamp 3 days for a response, who knows when the follow up will be so crak aren't the worst by any means, this is 70% rant at the end of one fuck of an unproductive day, and 30% hope that the powers that be there will look into what is obviously a flawed system - I'm guessing completely that a response to an ongoing ticket just gets put right at the back of all other tickets, so that when ticket submitter A is online and ready to go back and forth 5 or 6 times within 30 minutes and get the ticket resolved/closed, everyone with a ticket has to wait hours and hours because their correspondence is in a queue that doesn't prioritise. Mostly just a rant, but yeah, it fucking sucks lol |
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03-04-2014, 05:35 PM
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#4 | |
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Registered User
Industry Role:
Join Date: Oct 2012
Posts: 81
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Quote:
Please feel free to get in touch with me directly if there's anything. Cheers
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03-04-2014, 10:10 PM
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#5 |
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Confirmed User
Industry Role:
Join Date: Jan 2012
Location: NC
Posts: 7,683
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reminds me of payoneer.
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SSD Cloud Server, VPS Server, Simple Cloud Hosting | DigitalOcean
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03-05-2014, 06:42 AM
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#6 |
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Registered User
Industry Role:
Join Date: Mar 2014
Posts: 26
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24 hrs wait time is normal isn't it?
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03-05-2014, 08:30 AM
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#7 |
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No, I am not banned
Industry Role:
Join Date: Nov 2003
Location: ChatGF.com
Posts: 5,345
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Perhaps you reply in canada night times
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TubeCamGirl.com |
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03-05-2014, 09:17 AM
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#8 |
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Confirmed User
Industry Role:
Join Date: Jun 2008
Location: Montreal
Posts: 725
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Jel: I have my account rep on skype and simply chat with him for all issue I have... I didnt even know Crak had a ticket system :D :D :D
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Have quality traffic? Make money with Crakrevenue Email: misterxmtl @ hotmail.com Skype: misterxmtl |
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03-05-2014, 09:29 AM
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#9 |
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Confirmed User
Industry Role:
Join Date: Oct 2011
Posts: 643
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Just speak to someone directly. I've always had a good service with the guys over at Crak.
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marc@pornerbrosDOTcom marc@givemegayDOTcom ICQ: 631-877-938 Resistance is futile. Lower your domains and surrender your scripts. Prepare to be assimilated |
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