|
I put in a support ticket with a company over a week ago, no response.
This morning at 8:30am I sent an email to Lenny @ Kink.com, I got a response in ten minutes, and he solved my problem instantly.
Who do you think I'm going to do business with - Company "A" that doesn't respond to me or Kink.com that responds to me instantly outside of normal working hours?
|