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Old 05-26-2012, 01:43 PM   #1
VforVendetta
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Ccbill message after bought some credits

I bought some credits on my cam white label, and i received this message after the entire process:
Quote:
Thank you for your interest in making a purchase from http://www.iml-wl.com. For your protection, your transaction has been temporarily put into a pending state for additional authentication to ensure its validity and accuracy. However, it is eligible to be approved following some additional action on your part.

Please call our Consumer Support Department toll free numbers below to proceed with the process.

Make sure to reference Transaction ID: xxxx when contacting Consumer Support to receive assistance.

Thank you for choosing CCBill as the e-merchant for your purchase!

Phone: 1-888-596-9279
Email address: [email protected]
Fax: 480-449-8820
Consumer Support: https://support.ccbill.com/
International Phone: (Country Code) + 1-888-596-9279

Billing services provided by CCBill EU
another problem., this message report www.iml-wl.com that it's not my white label, so the person after this message is sent to this address...and not to mine.
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Old 05-26-2012, 01:55 PM   #2
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ccbill is a fucking joke..this call shit is a sale killer
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Old 05-26-2012, 02:09 PM   #3
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Originally Posted by SAC View Post
ccbill is a fucking joke..this call shit is a sale killer
if a person doesn't receive his credits immediately he'll never use my white label....a person can't wait ccbill every time he finish the credits on the cam site

this message appear for about 5 seconds, then the person is sent to http://www.iml-wl.com...the process seems finished successful, but is not so, so the person don't understand the problem.

it's incredible have this trouble in 2012, the people work behind these sites seems amateurs.
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Old 05-26-2012, 03:26 PM   #4
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Quote:
Originally Posted by VforVendetta View Post
if a person doesn't receive his credits immediately he'll never use my white label....a person can't wait ccbill every time he finish the credits on the cam site

this message appear for about 5 seconds, then the person is sent to http://www.iml-wl.com...the process seems finished successful, but is not so, so the person don't understand the problem.

it's incredible have this trouble in 2012, the people work behind these sites seems amateurs.
Hello VforVendetta,

Please contact Client Support via the contact information below, and we would be glad to look into this for you.
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International Phone: 00-1-855-588-3585
Email: adminsupport at ccbill.com
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Old 05-26-2012, 04:12 PM   #5
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Lol, you were real creative when thinking of your white label domain.
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Old 05-26-2012, 10:16 PM   #6
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Lol, you were real creative when thinking of your white label domain.
lol was thinking same thing.......
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Old 05-26-2012, 10:25 PM   #7
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Lol, you were real creative when thinking of your white label domain.
Sorry but explain please..I dont get it
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Old 05-27-2012, 03:55 AM   #8
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Originally Posted by CCBILL_James View Post
Hello VforVendetta,

Please contact Client Support via the contact information below, and we would be glad to look into this for you.
I'm not interested, how i can have this problem a lot of other onest person could have the same trouble with you, so i'm losing money with your cc processor. I'll speak with the sponsor to find a solution. A person with this problem will ask for a chargeback, and he'll never use my white label.
Actually i don't have the money in my account yet, and my account in the white label is totally blocked.
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Old 05-27-2012, 03:58 AM   #9
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Lol, you were real creative when thinking of your white label domain.
that's not my white label domain, and this is the second problem, because they point to another domain name, that's not mine
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Old 05-27-2012, 07:07 AM   #10
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That's fucked up. Is that AWE's white label program you're using? So, a user wants to purchase credits, clicks the form and CCBill wants them to verify by phone and is redirecting them to a different white label while doing so...I'd be pissed off too. What a crock of shit!

Is this ccbill redirecting at its own decision or is this the sponsor requesting the redirect, James?
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Old 05-27-2012, 07:11 AM   #11
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That white label is a pussycash owned, just clicked through the affiliate link. Would be curious to here input from pussycash about this as well.
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Old 05-27-2012, 07:15 AM   #12
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That's fucked up. Is that AWE's white label program you're using? So, a user wants to purchase credits, clicks the form and CCBill wants them to verify by phone and is redirecting them to a different white label while doing so...I'd be pissed off too. What a crock of shit!

Is this ccbill redirecting at its own decision or is this the sponsor requesting the redirect, James?
no, is webcamwiz....i think it's a ccbill problem, i think they can't handle the real address of the wl, so they add the general url, but i'd speak with the support team.
They must find another solution, this telephone verify is a pain in the ass for all....they must find a quick solution to verify a cc, a person can't telephone in the usa or send thousand emails everytime he want buy some credits, on a cam site a person could have 4/5 transactions every day, in this way i lose money and legit customers.
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Old 05-27-2012, 07:52 AM   #13
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VforVendetta, could you share which country you are from and if you are sure the billing address, zip code, and phone number you gave at signup matched the ones listed on your card? Is the card issued from the same country as where you made the transaction? I'm trying to get a feel for why your transaction may have been blocked.
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Old 05-27-2012, 09:36 AM   #14
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I think the problem is i'm from Eu and Credit Card is Payoneer, so from USA
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Old 05-27-2012, 09:40 AM   #15
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That would be the "payment declined" URL probably which is entered by the sponsor when they setup their sub-account in CCBill.

I'm not sure how they would white label that properly but CC bill probably has a way to do it.
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Old 05-27-2012, 09:44 AM   #16
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I think the problem is i'm from Eu and Credit Card is Payoneer, so from USA
the MasterCard are from Choice Bank Belize
and think it's a cc bill problem, not the first thread here about that issue
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Old 05-27-2012, 09:48 AM   #17
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That would be the "payment declined" URL probably which is entered by the sponsor when they setup their sub-account in CCBill.

I'm not sure how they would white label that properly but CC bill probably has a way to do it.
the problem is that the person can't understand the reason why he haven't money in his account...i didn't receive any email from ccbill, the page with the message has been refreshed after 5 seconds, so the transaction seems ok.

But the real problem is not this, the big problem is i'll lose this customer forever...people haven't time to call ccbill (image an EU person that call US number) or send thousand emails for approve every single transaction.
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Old 05-27-2012, 09:57 AM   #18
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You are feaking out over nothing. This would ordinarily be a declined sale, since your Belize credit card is a huge red flag, especially since you are not signing up with a Belize IP address.

The customer is given the opprtunity to call and straighten things out, but normally, without the verify feature would just be told (politely) to take a hike.
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Old 05-27-2012, 10:17 AM   #19
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You are feaking out over nothing. This would ordinarily be a declined sale, since your Belize credit card is a huge red flag, especially since you are not signing up with a Belize IP address.

The customer is given the opprtunity to call and straighten things out, but normally, without the verify feature would just be told (politely) to take a hike.
I use this cc everywhere, i don't understand why i've to call CCBill in USA or send email to unlock the transaction...and then they must be more clear, i didn't receive any comunication in my email address about this pending transaction, the message appeared on my screen for about 5 seconds, to read it i must copied and pasted it on notepad...then they should advise before start the transaction and say this to the customer "if your IP is different from where the credit card has been issued, your transaction will be pending".
Is so difficult ?? Seems we are speaking with an amateur site.
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Old 05-27-2012, 10:27 AM   #20
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Originally Posted by VforVendetta View Post
I use this cc everywhere, i don't understand why i've to call CCBill in USA or send email to unlock the transaction...and then they must be more clear, i didn't receive any comunication in my email address about this pending transaction, the message appeared on my screen for about 5 seconds, to read it i must copied and pasted it on notepad...then they should advise before start the transaction and say this to the customer "if your IP is different from where the credit card has been issued, your transaction will be pending".
Is so difficult ?? Seems we are speaking with an amateur site.
Because porn is more susceptible to credit card fraud then other businesses, since most joins are paid commission and there is no shipping address.

One of the main tell-tale signs of fraud is when the country the card was issued in does not match the country the card is being used in.

What you need to remember is, not a huge percentage of your customers are getting this message, just a few who for some reason are using their credit cards outside the card's home country. And, if the message was not there, the result would be a simple decline.

I lived abroad for years while continuing to bank in the USA and basically gave up paying for anything with a credit card online, outside of Amazon.com who were always cool with me.
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Old 05-27-2012, 10:33 AM   #21
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I am fed up with the rampant pervasive wanton ignorance and bull shit press releaze script about blocking whole countries of millions of people because they may have 1 or 2 people who have engaged in credit card fraud...

go visit rip off report complaints board,better business bureau etc.... if you want to know who has a horrible reputation for fraud

But you and me are told we need 1000's of dollars of transactions blocked for our protections to save ourselves from 1 or 2 29.95 charge backs...

yeah block $1000.00 in attempted sales because you may get $70.00 in chargebacks
Very intelligent, very logical, very helpful ....
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Old 05-27-2012, 10:34 AM   #22
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Because porn is more susceptible to credit card fraud then other businesses, since most joins are paid commission and there is no shipping address.

One of the main tell-tale signs of fraud is when the country the card was issued in does not match the country the card is being used in.

What you need to remember is, not a huge percentage of your customers are getting this message, just a few who for some reason are using their credit cards outside the card's home country. And, if the message was not there, the result would be a simple decline.

I lived abroad for years while continuing to bank in the USA and basically gave up paying for anything with a credit card online, outside of Amazon.com who were always cool with me.
yes, but they should help the customer to understand the problem, they could send an email, showing some clear message...not any of these, only a 5 second screen stamp. Customer like me will never use their cc in porn site like mine.
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Old 05-27-2012, 10:48 AM   #23
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https://gfy.com/showthread.php?t=1069468
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Old 05-27-2012, 10:49 AM   #24
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Originally Posted by VforVendetta View Post
yes, but they should help the customer to understand the problem, they could send an email, showing some clear message...not any of these, only a 5 second screen stamp. Customer like me will never use their cc in porn site like mine.
I agree that an email would be nice, and it surprises me they don't send one. Are you sure they don't? Did you check your spam folder?
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Old 05-27-2012, 10:56 AM   #25
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Originally Posted by SwirlsGirl View Post
I am fed up with the rampant pervasive wanton ignorance and bull shit press releaze script about blocking whole countries of millions of people because they may have 1 or 2 people who have engaged in credit card fraud...

go visit rip off report complaints board,better business bureau etc.... if you want to know who has a horrible reputation for fraud

But you and me are told we need 1000's of dollars of transactions blocked for our protections to save ourselves from 1 or 2 29.95 charge backs...

yeah block $1000.00 in attempted sales because you may get $70.00 in chargebacks
Very intelligent, very logical, very helpful ....
The threshold for Visa and Mastercard is 1% for chargebacks, so it behoves them to block $1000 in attempted sales if they believe chargebacks might total more than $10.

It's actually 1% of transactions, not dollar amount but you get the idea.
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Old 05-27-2012, 11:02 AM   #26
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I agree that an email would be nice, and it surprises me they don't send one. Are you sure they don't? Did you check your spam folder?
no, any emails, and i've 3 pending transactions with them.
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Old 05-27-2012, 11:15 AM   #27
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no, any emails, and i've 3 pending transactions with them.
Well that does suck. It would certainly seem like they should more aggressively try to persue converting these.
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Old 05-27-2012, 11:38 AM   #28
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Hi Everyone,

I have posted a response to "Web Verify" concerns on the following thread: https://gfy.com/showthread.php?t=1069468

However, it seems like this thread is asking a much different question with regard to the same feature. So, I'll go ahead and answer this question here.

QUESTION:
Does the "Web Verify" functionality affect the flow of the customer purchasing process such that product delivery can potentially be interrupted?

ANSWER:
No, the normal transaction/product delivery flow is not disrupted should a customer choose to follow the "Web Verify" path to have their transaction approved. Websites dependent on the CCBill Postback System (web-cam sites, dating sites, etc.) will receive a postback immediately following transaction approval and customers will receive notification that their transaction was approved via email.


.
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Old 05-27-2012, 11:54 AM   #29
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Originally Posted by Lloyd_CCBill View Post
Hi Everyone,

I have posted a response to "Web Verify" concerns on the following thread: https://gfy.com/showthread.php?t=1069468

However, it seems like this thread is asking a much different question with regard to the same feature. So, I'll go ahead and answer this question here.

QUESTION:
Does the "Web Verify" functionality affect the flow of the customer purchasing process such that product delivery can potentially be interrupted?

ANSWER:
No, the normal transaction/product delivery flow is not disrupted should a customer choose to follow the "Web Verify" path to have their transaction approved. Websites dependent on the CCBill Postback System (web-cam sites, dating sites, etc.) will receive a postback immediately following transaction approval and customers will receive notification that their transaction was approved via email.


.
No offense, but you made up your own question to answer and disregarded the first post and others. So, here are two simple questions for you:

1. Why, after the customer is notified they need to take additional actions to complete the purchase are they being given a different link, and not the original white label link?

2. If the customer doesn't follow through by calling and verifying, is this purchase then being reported as a charge back?
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Old 05-27-2012, 12:02 PM   #30
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Hi Failed,

I will be happy to answer your questions. Please see my responses below.

Quote:
1. Why, after the customer is notified they need to take additional actions to complete the purchase are they being given a different link, and not the original white label link?
Customers are provided with the approval URL as it appears in the sub-account configuration within the admin portal.

Quote:
2. If the customer doesn't follow through by calling and verifying, is this purchase then being reported as a charge back?
If the customer doesn't follow through with calling in to verify the transaction then the transaction is recorded as a decline.


.
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Old 05-27-2012, 12:10 PM   #31
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One could speculate from this that their merchant relationship is becoming strained due to an excessive chargeback threshold.

I give them 24 months, tops.
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Old 05-27-2012, 01:11 PM   #32
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Originally Posted by SwirlsGirl View Post
I am fed up with the rampant pervasive wanton ignorance and bull shit press releaze script about blocking whole countries of millions of people because they may have 1 or 2 people who have engaged in credit card fraud...

go visit rip off report complaints board,better business bureau etc.... if you want to know who has a horrible reputation for fraud

But you and me are told we need 1000's of dollars of transactions blocked for our protections to save ourselves from 1 or 2 29.95 charge backs...

yeah block $1000.00 in attempted sales because you may get $70.00 in chargebacks
Very intelligent, very logical, very helpful ....
You are an idiot. You need to shut up and let Beaner handle your public persona.

Chargeback percentages are the issue. Not the dollar amounts.

.
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Old 05-27-2012, 01:13 PM   #33
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It's actually 1% of transactions, not dollar amount but you get the idea.

See you addressed it before me. Some day I will learn to read the whole fucking thread, some fucking day.

.
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Old 05-27-2012, 01:13 PM   #34
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Siphoning traffic
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Old 05-27-2012, 02:14 PM   #35
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Originally Posted by Lloyd_CCBill View Post
ANSWER:
No, the normal transaction/product delivery flow is not disrupted should a customer choose to follow the "Web Verify" path to have their transaction approved. Websites dependent on the CCBill Postback System (web-cam sites, dating sites, etc.) will receive a postback immediately following transaction approval and customers will receive notification that their transaction was approved via email.
.
web verify ? At me appear only this message for 5 seconds (below the text of this message) and then sent to a different white label than mine http://www.iml-wl.com
and i didn't receive any email

Quote:
Thank you for your interest in making a purchase from http://www.iml-wl.com. For your protection, your transaction has been temporarily put into a pending state for additional authentication to ensure its validity and accuracy. However, it is eligible to be approved following some additional action on your part.

Please call our Consumer Support Department toll free numbers below to proceed with the process.

Make sure to reference Transaction ID: xxxx when contacting Consumer Support to receive assistance.

Thank you for choosing CCBill as the e-merchant for your purchase!

Phone: 1-888-596-9279
Email address: [email protected]
Fax: 480-449-8820
Consumer Support: https://support.ccbill.com/
International Phone: (Country Code) + 1-888-596-9279

Billing services provided by CCBill EU
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Old 05-27-2012, 02:15 PM   #36
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I've received an email from ccbill now:

Quote:
Dear Fabrizio.

You recently attempted to subscribe to http://www.iml-wl.com.

Unfortunately, we were unable to process your transaction at this time for the following reason:

Card Declined at Pre-Auth SC..

We apologize for any inconvenience this may have caused you. If you wish to re-subscribe to this website using a different billing method, you may do so by clicking on the website's link offered below.

Thank you for choosing CCBill as the eMerchant for your subscription!

http://www.iml-wl.com


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Old 05-27-2012, 02:41 PM   #37
SwirlsGirl
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Quote:
Originally Posted by sarettah View Post
You are an idiot. You need to shut up and let Beaner handle your public persona.

Chargeback percentages are the issue. Not the dollar amounts.

.
Which chicken fucking troll are you today you fucking ass hat clown.....see I can hurl insults to....it does not change or invalidate my points that your masters know are valid.

advice for newbies when someone posts a valid gripe on a message board and is called any of the following....

1.Crazy
2.stupid
3.idiot
4.conspiracy theorist

you better know that most likely you are dealing with an ass hat troll pseudo banker employee who most likely gets his shillings as a shill

we all can see thru your tricks....the jig has been up and more and more are seeing right thru you and miserable failed tactics

you do try I will give you that much..you have true zest for your masters...but your efforts are in vein and quite futile to individuals who think critically and are not drinking flouride in their public water.
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Old 05-27-2012, 02:44 PM   #38
sarettah
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Originally Posted by SwirlsGirl View Post
Which chicken fucking troll are you today you fucking ass hat clown.....see I can hurl insults to....it does not change or invalidate my points that your masters know are valid.

advice for newbies when someone posts a valid gripe on a message board and is called any of the following....

1.Crazy
2.stupid
3.idiot
4.conspiracy theorist

you better know that most likely you are dealing with an ass hat troll pseudo banker employee who most likely gets his shillings as a shill

we all can see thru your tricks....the jig has been up and more and more are seeing right thru you and miserable failed tactics

you do try I will give you that much..you have true zest for your masters...but your efforts are in vein and quite futile to individuals who think critically and are not drinking flouride in their public water.
What?

Really?

I was wrong, you are not an idiot, you are insane.

BTW, it is "in vane" not "in vein".


.
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Old 05-27-2012, 02:47 PM   #39
Lloyd_CCBill
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VforVendetta,

Quote:
web verify ? At me appear only this message for 5 seconds (below the text of this message) and then sent to a different white label than mine http://www.iml-wl.com
and i didn't receive any email
I believe that you may be experiencing a problem due to individual account configurations. If not, then perhaps there may be some differences in the way that Web Verify works with white-label upgrades and we may need to submit a ticket to our development team.

In order to investigate this issue further I will need you to contact me directly or open a support ticket and CC me. There is not much that we can do to solve an individual case without knowing your account number and how the billing system is being used. Please see my signature for my direct contact information; [email protected].


.
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C: (623) 703.8486
ICQ: 226130819
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Old 05-27-2012, 02:55 PM   #40
VforVendetta
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Originally Posted by Lloyd_CCBill View Post
VforVendetta,



I believe that you may be experiencing a problem due to individual account configurations. If not, then perhaps there may be some differences in the way that Web Verify works with white-label upgrades and we may need to submit a ticket to our development team.

In order to investigate this issue further I will need you to contact me directly or open a support ticket and CC me. There is not much that we can do to solve an individual case without knowing your account number and how the billing system is being used. Please see my signature for my direct contact information; [email protected].


.
i sent you an icq message
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Old 05-28-2012, 12:17 AM   #41
adamneve
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VforVendetta can you hit me up please
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Old 05-28-2012, 01:01 AM   #42
nudecanada
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Originally Posted by SwirlsGirl View Post
Which chicken fucking troll are you today you fucking ass hat clown.....see I can hurl insults to....it does not change or invalidate my points that your masters know are valid.

advice for newbies when someone posts a valid gripe on a message board and is called any of the following....

1.Crazy
2.stupid
3.idiot
4.conspiracy theorist

you better know that most likely you are dealing with an ass hat troll pseudo banker employee who most likely gets his shillings as a shill

we all can see thru your tricks....the jig has been up and more and more are seeing right thru you and miserable failed tactics

you do try I will give you that much..you have true zest for your masters...but your efforts are in vein and quite futile to individuals who think critically and are not drinking flouride in their public water.
Well played! Holy shit!
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Old 05-28-2012, 02:29 AM   #43
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I just love the answers everybody gets from CCBIll support :D here's one from today for the question about waiting days and weeks and reloading the stats page to get the 2 days results...

"I have no idea, it could be your internet is running slow, everything is working fine on our end here"

lol'ed ;D
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Old 06-04-2012, 06:41 PM   #44
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The problem isn't fix yet!
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Old 06-04-2012, 06:51 PM   #45
Barefootsies
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I was wrong, you are not an idiot, you are insane.
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Old 06-09-2012, 04:34 AM   #46
VforVendetta
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Webcamwiz probably isn't interested to fix it. They are very lazy to reply on icq.

I suggest them they should have a cc process like awe, where for the people isn't necessary write every time all their personal cc information/address, that very useful in my opinion.
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Last edited by VforVendetta; 06-09-2012 at 04:36 AM..
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Old 06-09-2012, 04:51 AM   #47
Harmon
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Originally Posted by sarettah View Post
BTW, it is "in vane" not "in vein"..
Actually, it's "in vain" not "in vane"
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Old 06-09-2012, 08:26 AM   #48
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I asked Adam on icq if it was fixed and he said yes. So, why is it we are still having this issue?
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Old 06-09-2012, 08:28 AM   #49
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Don't listen to anything pompousjohn has to say. He lies in bed with scammers and thieves.

That being said: See above.
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Old 06-09-2012, 08:58 AM   #50
Paul Markham
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Quote:
Originally Posted by pompousjohn View Post
You are feaking out over nothing. This would ordinarily be a declined sale, since your Belize credit card is a huge red flag, especially since you are not signing up with a Belize IP address.

The customer is given the opprtunity to call and straighten things out, but normally, without the verify feature would just be told (politely) to take a hike.


Maybe CCbill shouldn't scrub so hard and the site themselves should do it and suffer the consequences.
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