Quote:
Originally Posted by Lloyd_CCBill
Hi Everyone,
I have posted a response to "Web Verify" concerns on the following thread: https://gfy.com/showthread.php?t=1069468
However, it seems like this thread is asking a much different question with regard to the same feature. So, I'll go ahead and answer this question here.
QUESTION:
Does the "Web Verify" functionality affect the flow of the customer purchasing process such that product delivery can potentially be interrupted?
ANSWER:
No, the normal transaction/product delivery flow is not disrupted should a customer choose to follow the "Web Verify" path to have their transaction approved. Websites dependent on the CCBill Postback System (web-cam sites, dating sites, etc.) will receive a postback immediately following transaction approval and customers will receive notification that their transaction was approved via email.
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No offense, but you made up your own question to answer and disregarded the first post and others. So, here are two simple questions for you:
1. Why, after the customer is notified they need to take additional actions to complete the purchase are they being given a different link, and not the original white label link?
2. If the customer doesn't follow through by calling and verifying, is this purchase then being reported as a charge back?