Originally Posted by Lloyd_CCBill

VforVendetta,



I believe that you may be experiencing a problem due to individual account configurations. If not, then perhaps there may be some differences in the way that Web Verify works with white-label upgrades and we may need to submit a ticket to our development team.

In order to investigate this issue further I will need you to contact me directly or open a support ticket and CC me. There is not much that we can do to solve an individual case without knowing your account number and how the billing system is being used. Please see my signature for my direct contact information; [email protected].


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