Any epayservice users? - GoFuckYourself.com

SusanDuo · 03-14-2012, 09:54 PM

Hi

I have two checks (CCBill and Verotel) sent to epayservices on March 5th, but they never show up in my account.

I sent them one email but havent received any reply yet.

Are there any other epayservice users? How about yours? How long does it usually take for a check to show up in your account?

Thanks a lot!

seolinker · 03-15-2012, 06:31 AM

I used them for Icheck, so it was kinda instant. Check was $3k+, last year. I scanned it and upload, they approved and I sent original check via transport postal company Pony Express in my town in Ukraine to Russian office in Saint-Petersburg, it was 3 day and it was there, then it took day or two of their usual cash process for this.

You need to wait out, when you send them the check and what was the service you used for that ?

OneWhoKnows · 03-15-2012, 07:10 AM

She didn't send them the check, CCBill and Verotel sent the checks to ePayService, probably their US office.

Can't tell for Verotel, but you know that when a check amount is shown in the CCBill backend, you have to add another week before they actually mail it, right? Plus Verotel is a European company, so if it went to ePayServices US office it might take a while.

Did you use normal e-mail to contact ePayService? Or did you open a ticket? You should always use their ticket system, they usually answer within 24 hours.

SusanDuo · 03-15-2012, 03:55 PM

Quote:

Originally Posted by OneWhoKnows

She didn't send them the check, CCBill and Verotel sent the checks to ePayService, probably their US office.

Can't tell for Verotel, but you know that when a check amount is shown in the CCBill backend, you have to add another week before they actually mail it, right? Plus Verotel is a European company, so if it went to ePayServices US office it might take a while.

Did you use normal e-mail to contact ePayService? Or did you open a ticket? You should always use their ticket system, they usually answer within 24 hours.

Thanks for your reply.

They told me that the CCBill check has been received but not the Verotel check.

Verotel is a European company but its check is sent from Paymester N.V, inside the U.S.

Chosen · 03-16-2012, 07:13 AM

Verotel can easily "forget" to send you check...
Happened to me before...

JW_Verotel · 03-21-2012, 06:32 AM

Hi Susan,

Verotel's control center is offering you the ability to see your payments 24/ 7. Verotel is
allowing you to accept Check payments and we do pay merchants US checks. The control center will give you the exact total amount to be paid to you in the period of 3rd to 10th of march 2012.

When you would like help or support please let us know on by mail or phone and we will help you out immediatly. In case of uncertainty, appologize for the inconvenience! Looking forward for your mail or call.

[email protected] or by phone:
If you are residing in the United States: 1-877-872-9246 (toll-free)
If you are residing in the European Union: 00-800-44229999 (toll-free)

Cheers,

JW

03-14-2012, 09:54 PM	#1
SusanDuo Registered User Industry Role: Join Date: Jan 2012 Posts: 4	Any epayservice users? Hi I have two checks (CCBill and Verotel) sent to epayservices on March 5th, but they never show up in my account. I sent them one email but havent received any reply yet. Are there any other epayservice users? How about yours? How long does it usually take for a check to show up in your account? Thanks a lot!

03-21-2012, 06:32 AM	#6
JW_Verotel Registered User Industry Role: Join Date: Dec 2011 Posts: 2	Hi Susan, Verotel's control center is offering you the ability to see your payments 24/ 7. Verotel is allowing you to accept Check payments and we do pay merchants US checks. The control center will give you the exact total amount to be paid to you in the period of 3rd to 10th of march 2012. When you would like help or support please let us know on by mail or phone and we will help you out immediatly. In case of uncertainty, appologize for the inconvenience! Looking forward for your mail or call. [email protected] or by phone: If you are residing in the United States: 1-877-872-9246 (toll-free) If you are residing in the European Union: 00-800-44229999 (toll-free) Cheers, JW __________________ http://www.verotel.com - Verotel never missed a payment!

03-15-2012, 06:31 AM	#2
seolinker Confirmed User Industry Role: Join Date: Aug 2011 Posts: 243	I used them for Icheck, so it was kinda instant. Check was $3k+, last year. I scanned it and upload, they approved and I sent original check via transport postal company Pony Express in my town in Ukraine to Russian office in Saint-Petersburg, it was 3 day and it was there, then it took day or two of their usual cash process for this. You need to wait out, when you send them the check and what was the service you used for that ?

03-15-2012, 07:10 AM	#3
OneWhoKnows Confirmed User Industry Role: Join Date: Aug 2005 Location: European Union Posts: 873	She didn't send them the check, CCBill and Verotel sent the checks to ePayService, probably their US office. Can't tell for Verotel, but you know that when a check amount is shown in the CCBill backend, you have to add another week before they actually mail it, right? Plus Verotel is a European company, so if it went to ePayServices US office it might take a while. Did you use normal e-mail to contact ePayService? Or did you open a ticket? You should always use their ticket system, they usually answer within 24 hours.

03-16-2012, 07:13 AM	#5
Chosen VIPPay.com \| AdultWebSponsors.com Industry Role: Join Date: Aug 2001 Posts: 63,151	Verotel can easily "forget" to send you check... Happened to me before...