I used them for Icheck, so it was kinda instant. Check was $3k+, last year. I scanned it and upload, they approved and I sent original check via transport postal company Pony Express in my town in Ukraine to Russian office in Saint-Petersburg, it was 3 day and it was there, then it took day or two of their usual cash process for this.
You need to wait out, when you send them the check and what was the service you used for that ?
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