MOJO Host... Anyone else seeing this? - GoFuckYourself.com

TRe$yNFuL · 10-13-2008, 11:25 PM

Anyone else having issues with MojoHost?

Their site seems to be down, and everything else they're managing...

Can anyone confirm if they're up?

I hope it's something on my end...

baddog · 10-13-2008, 11:26 PM

Works for me.

XSV · 10-13-2008, 11:28 PM

Work from here. Send their support a trace so they can check your routes.

RP Fade · 10-13-2008, 11:33 PM

I hit it fine..no problems with mojo.

I had a problem yesterday where I could not hit anything on mojohost. I ran a tracert and there was a bad hop at level 3 and everything was up and running, it was just how I was getting routed there for some reason.

TRe$yNFuL · 10-13-2008, 11:36 PM

Cool, thanks all. As long as our sites are up, all is well...

Trend · 10-14-2008, 01:06 AM

This past week there have been a number of problems between RR and Level 3. Mojo was having a dns issue but resolved it asap. Apparently this issue between RR and Level 3 is ongoing. I had RR / Level 3 / Mojo on ICQ / phone for the better part of 6 hours on Sunday.

Good news is Mojo fixed their dns issue quick .. cant say the same for RR / Level 3 ... took them aprox 9 hours to get it resolved.

I'd hit them up on ICQ or send a priority ticket.

mrwilson · 10-14-2008, 01:09 AM

works fine for me aswell (UK)

Brad Mitchell · 10-14-2008, 01:17 AM

Hi Tre,

All green lights tonight on everything, must have been something outside of our network. If you ever have a question of this urgency please simply phone support directly, even me if you like or add all of our techs to your ICQ list so that you can simply reach out that way.

US/Canada Toll Free 888-345-MOJO
International 1-248-233-2045
(simply press 1 for support)

My cell number as well as most of our support staff is also available and you are welcome to simply phone direct if there is ever a question of complete inaccessibility. Best place to start troubleshooting is to try your site first, our site second and if neither resolves then do a traceroute and give us a call.

Thanks!

Brad

Redmanthatcould · 10-14-2008, 03:05 AM

Quote:

Originally Posted by Brad Mitchell

Hi Tre,

All green lights tonight on everything, must have been something outside of our network. If you ever have a question of this urgency please simply phone support directly, even me if you like or add all of our techs to your ICQ list so that you can simply reach out that way.

US/Canada Toll Free 888-345-MOJO
International 1-248-233-2045
(simply press 1 for support)

My cell number as well as most of our support staff is also available and you are welcome to simply phone direct if there is ever a question of complete inaccessibility. Best place to start troubleshooting is to try your site first, our site second and if neither resolves then do a traceroute and give us a call.

Thanks!

Brad

The follow-up thread to this one:

MOJO HOST...Does Brad ever sleep?

Brad Mitchell · 10-14-2008, 03:20 AM

Quote:

Originally Posted by VS_Jeff

The follow-up thread to this one:

MOJO HOST...Does Brad ever sleep?

Usually... with one eye open! LOL j/k

Not tonight, I'm writing something for AVN. It's great but the problem is that it's about 4x the length they asked for. I'm going to have to take a tip from Project Runway and "edit, edit, edit!" It's virtually impossible to get this kind of work done during the day because of constant interruption.

so... good morning or good night, where ever you are in the world!

Brad

FreakinWebmaster · 10-14-2008, 03:25 AM

Brad is and his support team are absolutely amazing!

Always quick service and I would recommend everyone to you guys!

~ Chuck

Nurgle · 10-14-2008, 04:28 AM

why the fuck do people post support questions on a board, when mojo has support available by phone / ICQ or ticket

bizarre

oceania · 10-14-2008, 07:01 AM

Quote:

Originally Posted by VS_Jeff

The follow-up thread to this one:

MOJO HOST...Does Brad ever sleep?

you've seen him at the shows - the answer is no!
he's the man tho'
goes the extra mile!

MaDalton · 10-14-2008, 07:41 AM

Quote:

Originally Posted by oceania

you've seen him at the shows - the answer is no!
he's the man tho'
goes the extra mile!

thats because of the gallon of red bull sugarfree he drinks per day

tranza · 10-14-2008, 07:54 AM

Working fine here!

TRe$yNFuL · 10-14-2008, 07:56 AM

Quote:

Originally Posted by Brad Mitchell

Hi Tre,

All green lights tonight on everything, must have been something outside of our network. If you ever have a question of this urgency please simply phone support directly, even me if you like or add all of our techs to your ICQ list so that you can simply reach out that way.

US/Canada Toll Free 888-345-MOJO
International 1-248-233-2045
(simply press 1 for support)

My cell number as well as most of our support staff is also available and you are welcome to simply phone direct if there is ever a question of complete inaccessibility. Best place to start troubleshooting is to try your site first, our site second and if neither resolves then do a traceroute and give us a call.

Thanks!

Brad

Hey Brad,
No doubt I would have called you guys first. Thing is, even your site was down for me last night and still is from my location. I couldn't even get to your site to log a ticket or grab contact info. Usually it'd be stored in my phone, but we're kind of new with you so this is the first issue I've had that I even needed to contact you guys on.

Your number's in my phone now, and I'm still unable to access your site, either of our programs, or our site network.

I'll call you from the office in an hour to try to get it resolved.

Thanks

Barefootsies · 10-14-2008, 08:01 AM

TRe$yNFuL · 10-14-2008, 08:04 AM

Quote:

Originally Posted by Nurgle

why the fuck do people post support questions on a board, when mojo has support available by phone / ICQ or ticket

bizarre

Perhaps if you'd read the thread, you'd have known that even their site was down for me...
Actually it still is... I didn't have support info, nor did I ask for support in this thread.
I asked if anyone else was seeing this and mentioned that I hoped it was just something on my end.

Just asked for a second set of eyes and got a bunch of USEFUL responses, and one troll...

Must be my lucky day...

skrinkladoo · 10-14-2008, 08:05 AM

Brad is the man! His team is second to none.

Brad Mitchell · 10-14-2008, 10:09 AM

Glad that we're speaking on the phone now! Our analysis indicates that ATT is having a a problem with at least Level3, Tata and HE at a peer point far out from our network. We have moved your route to Savvis and look forward to your call back after retesting. The affected ATT net block appears to thankfully be quite small and responsible for only 3-5 megabit worth of total outbound traffic from our network.

Wouldn't ya know it, the internet is a complicated place

Brad

Matyko · 10-14-2008, 10:31 AM

Quote:

Originally Posted by FreakinWebmaster

Brad is and his support team are absolutely amazing!

Always quick service and I would recommend everyone to you guys!

~ Chuck

TRe$yNFuL · 10-14-2008, 11:17 AM

Quote:

Originally Posted by Brad Mitchell

Glad that we're speaking on the phone now! Our analysis indicates that ATT is having a a problem with at least Level3, Tata and HE at a peer point far out from our network. We have moved your route to Savvis and look forward to your call back after retesting. The affected ATT net block appears to thankfully be quite small and responsible for only 3-5 megabit worth of total outbound traffic from our network.

Wouldn't ya know it, the internet is a complicated place

Brad

Thanks very much for locating my issue and helping to resolve it so fast.
I do appreciate the prompt response, and have added your number so I can call if this ever occurs again.

Stand-up support from MojoHost.

Brad Mitchell · 10-14-2008, 07:56 PM

TRe$yNFuL triggered an alarm so he was null routed yesterday in our cores... therefore, everything above is completely incorrect. It was not identified right away because we were not given an accurate IP when he first identified the problem.

LOL. Behave, Tre!

Brad

Sosa · 10-14-2008, 08:17 PM

and that is why I have a dedicated box with mojohost. Great servers and great support!

fatal attraction · 10-14-2008, 10:35 PM

Brad and mojohost rocks!!!!!!

GrouchyAdmin · 10-14-2008, 10:42 PM

Quote:

Originally Posted by Brad Mitchell

TRe$yNFuL triggered an alarm so he was null routed yesterday in our cores... therefore, everything above is completely incorrect. It was not identified right away because we were not given an accurate IP when he first identified the problem.

LOL. Behave, Tre!

Brad

...whaddya mean I can't ICMP people off the interwebs.

10-13-2008, 11:25 PM	#1
TRe$yNFuL Confirmed User Join Date: Aug 2008 Posts: 386	MOJO Host... Anyone else seeing this? Anyone else having issues with MojoHost? Their site seems to be down, and everything else they're managing... Can anyone confirm if they're up? I hope it's something on my end... __________________ Skype: tresynful Last edited by TRe$yNFuL; 10-13-2008 at 11:26 PM..

10-13-2008, 11:28 PM	#3
XSV Confirmed User Industry Role: Join Date: Sep 2001 Location: Cybercave. Posts: 1,214	Work from here. Send their support a trace so they can check your routes. __________________ Managed - E3 QC 2 x 500 GB SSD's / 32 GB RAM / 100 Mbps On Gig Port + 10 TB CDN Traffic $299/mo NEW MANAGED 10 TB CDN SERVERS FROM $199 PER MONTH - 50% Off Trial Code: AMNOCDEAL DIY DEAL: Unmanaged Root Server Plans - 50% OFF For Life! • Windows + Linux • Coupon Code: SUMMERDED16

10-13-2008, 11:33 PM	#4
RP Fade Confirmed User Join Date: Sep 2003 Location: Los Angeles Posts: 3,343	I hit it fine..no problems with mojo. I had a problem yesterday where I could not hit anything on mojohost. I ran a tracert and there was a bad hop at level 3 and everything was up and running, it was just how I was getting routed there for some reason. __________________ HomemadeCash.com - Homemade & GF sites powered by NScash.com HomemadeVideoPass.com - The only all homemade mega site OurHomemadePorno.com - Real couples fucking on camera Contact ICQ: 400-786-531 Email: fade AT nscash.com

10-13-2008, 11:36 PM	#5
TRe$yNFuL Confirmed User Join Date: Aug 2008 Posts: 386	Cool, thanks all. As long as our sites are up, all is well... __________________ Skype: tresynful

10-14-2008, 01:17 AM	#8
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Hi Tre, All green lights tonight on everything, must have been something outside of our network. If you ever have a question of this urgency please simply phone support directly, even me if you like or add all of our techs to your ICQ list so that you can simply reach out that way. US/Canada Toll Free 888-345-MOJO International 1-248-233-2045 (simply press 1 for support) My cell number as well as most of our support staff is also available and you are welcome to simply phone direct if there is ever a question of complete inaccessibility. Best place to start troubleshooting is to try your site first, our site second and if neither resolves then do a traceroute and give us a call. Thanks! Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

10-13-2008, 11:26 PM	#2
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	Works for me.

10-14-2008, 01:06 AM	#6
Trend Confirmed User Join Date: May 2008 Location: Mexico and Midwest Posts: 612	This past week there have been a number of problems between RR and Level 3. Mojo was having a dns issue but resolved it asap. Apparently this issue between RR and Level 3 is ongoing. I had RR / Level 3 / Mojo on ICQ / phone for the better part of 6 hours on Sunday. Good news is Mojo fixed their dns issue quick .. cant say the same for RR / Level 3 ... took them aprox 9 hours to get it resolved. I'd hit them up on ICQ or send a priority ticket.

10-14-2008, 01:09 AM	#7
mrwilson mrwilson 2.0 Industry Role: Join Date: Jul 2007 Location: ICQ: 465406783 Posts: 5,122	works fine for me aswell (UK)

10-14-2008, 03:25 AM	#11
FreakinWebmaster Confirmed User Join Date: Jan 2003 Location: Mile High State Posts: 935	Brad is and his support team are absolutely amazing! Always quick service and I would recommend everyone to you guys! ~ Chuck

10-14-2008, 04:28 AM	#12
Nurgle Confirmed User Join Date: Feb 2001 Location: Land of OZ Posts: 2,337	why the fuck do people post support questions on a board, when mojo has support available by phone / ICQ or ticket bizarre __________________ I am not a megalomaniac.. I just rule the world Need Quality Hardlinks? We have several packages and custom deals available. High Quality Hard Links For Sale ICQ: 394016570

10-14-2008, 07:54 AM	#15
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	Working fine here! __________________ I'm just a newbie.

10-14-2008, 08:01 AM	#17
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	__________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

10-14-2008, 08:05 AM	#19
skrinkladoo Confirmed User Join Date: Oct 2007 Location: South Florida - "Fuck Bitches and Fight Crime - It's all we do! Posts: 629	Brad is the man! His team is second to none. __________________ * Andrew Love * Services: (1) Web Design, (2) Graphic Design, (3) E-commerce, (4) Database Development, (5) Web Analytics, (6) Targeted Lead Generation, (7) Marketing and Consulting Mainstream: Successful Website Landing Page Design \| ICQ: 360-83-9627

10-14-2008, 10:09 AM	#20
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Glad that we're speaking on the phone now! Our analysis indicates that ATT is having a a problem with at least Level3, Tata and HE at a peer point far out from our network. We have moved your route to Savvis and look forward to your call back after retesting. The affected ATT net block appears to thankfully be quite small and responsible for only 3-5 megabit worth of total outbound traffic from our network. Wouldn't ya know it, the internet is a complicated place Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

10-14-2008, 07:56 PM	#23
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	TRe$yNFuL triggered an alarm so he was null routed yesterday in our cores... therefore, everything above is completely incorrect. It was not identified right away because we were not given an accurate IP when he first identified the problem. LOL. Behave, Tre! Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

10-14-2008, 08:17 PM	#24
Sosa In Tushy Land Join Date: Oct 2002 Location: Nebraska Posts: 40,149	and that is why I have a dedicated box with mojohost. Great servers and great support!

10-14-2008, 10:35 PM	#25
fatal attraction Confirmed User Join Date: Feb 2003 Location: where ever he is! Posts: 6,522	Brad and mojohost rocks!!!!!!