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Old 04-09-2008, 03:11 AM   #1
cayme
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Hostgator - the worst hosting provider

Till 04.08 it was very good hosting provider.

But in 10:00 i received e-mail from them:

Quote:
Reference: Monitor

Server: gator305

Domain: teenagerbeach.com

Hello, This message is to advise you of a temporary block placed on a file or folder under your account. The account referenced above was found to be consuming an inordinate amount of http slots, to the point of degrading overall system performance.

Your domain, teenagerbeach.com, was undergoing a distributed denial of service attack that was causing our server to be flooded. As such, we have disabled that directory, and null routed your domain to mitigate the attack.

Please let us know if you have a solution you feel would resolve this issue. Should a solution not be forthcoming, we are happy to assist you with an upgrade to dedicated services, where your site will have room to grow without affecting other customers. I appreciate your attention to this matter. Thank you.

Thanks for being a HostGator customer!

Eric Sc.

Linux Systems Administrator, Level 1 Support
Ok, see the statistic for this domain:
Quote:
01 Apr 2008 763 2407 17886 583.55 MB
02 Apr 2008 627 2134 14483 482.69 MB
03 Apr 2008 433 1498 8842 278.56 MB
04 Apr 2008 367 1116 8451 252.30 MB
05 Apr 2008 375 1554 8015 311.13 MB
06 Apr 2008 338 1140 7615 260.85 MB
07 Apr 2008 230 780 19496 2.37 GB
08 Apr 2008 0 0 0 0
and a piece of log:

Quote:
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-24.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-25.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-30.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-21.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-22.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-23.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-28.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-26.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.7.103.4 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-51/sweet-pussy/fuck-russian-teen-girls-27.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; TheWorld)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-24.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-25.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-26.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-27.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"
60.214.189.142 - - [08/Apr/2008:03:48:31 -0500] "GET /free-porno-videos-and-pictures/2-paradise-of-18yo-fucking/images/fuck-virgin-31/sweet-pussy/cute-russian-girls-28.JPG HTTP/1.1" 403 - "http://1.991xx.com/html/31/2008-4-8/85573.shtml" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"

The deal was that this site http://1.991xx.com/html/31/2008-4-8/85573.shtml hotlinked my images and lots of chinese visited it. i enabled hotlink protection, wrote about this in ticket, my acc was enabled in an hour but only for a minute.
i received another their reply:

Quote:
We had to suspend your account because of the massive connections that were on our server to your domain teenagebeach.com.

This is the second time in a row you have been suspended for this many connections, its time to consider one of our dedicated solutions:

http://www.hostgator.com/dedicated.shtml

Here is the log of the activity:

[root@gator305 ~]# scores


Load: 42.28, 33.28, 20.26 at 2008-04-08 09:04 (3.3% SQL)

2.03/usr 26.28/ni 7.20/sys 8.75/wa 0.00/id

Apache: 65.5 requests/sec - 1.4 MB/second - 21.2 kB/request

400 requests currently being processed, 0 idle servers

Apache Uptime 8 hours 17 minutes 38 seconds

Top: 297: teenagerbeach.com (144: /home/cayman/public_html/teenagerbeach.com)

297 teenagerbeach.co[root@gator305 ~]# scoreboard | grep www.teenagerbeach.co | wc -l

297

[root@gator305 ~]#

[root@gator305 ~]# scoreboard | grep www.teenagerbeach.co | wc -l

297

[root@gator305 ~]#



The load dropped to ::

top - 09:59:08 up 26 days, 7:37, 1 user, load average: 6.83, 21.71, 18.41


After suspension.
So as i undertood antihotlinking is not working properly in this shitty service.

On this domain i was launching only freesites. Also there were 2 another working domains. Now this shitty hosting suspended them too. And i receive rejections from the biggest LL and losemy reputation.

BTW they think that 2gb traffic is really a great deal!!! And they have have made !NO attempt to help me in this situation. NO advice or even no suggestion.

But in each their reply they propose me to use dedicated server! Sure now i'll use it, but not in this shitty hosting provider!!!
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Old 04-09-2008, 03:25 AM   #2
bobby666
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fuck the chineses
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Old 04-09-2008, 03:37 AM   #3
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get what you pay for
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Old 04-09-2008, 04:14 AM   #4
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haha i am surprised that there are still people hosting there after all the horror stories. don't complain dude, get a decent host!
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Old 04-09-2008, 04:27 AM   #5
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Quote:
Originally Posted by akacayman View Post
So as i undertood antihotlinking is not working properly in this shitty service.
It has it's limits. However, from what you're saying, they seem to have decided they won't let you do 400 simultaneous connections and told you so. Seems pretty on the up and up, and really, par for the course for an oversold $3 shared or whatever.

Quote:
BTW they think that 2gb traffic is really a great deal!!! And they have have made !NO attempt to help me in this situation. NO advice or even no suggestion.
You quote them giving you the advice, and the suggestion to move to dedicated. What more do you want?
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Old 04-09-2008, 04:32 AM   #6
cayme
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I asked them few times about the reasons they decided to suspend my acc.
But there was NO answer. So, if this's not written in their terms - what is the reason of suspending. And this hosting cost $10. I don't say that it's a big price, i just say that they warranty good hosting for this price.

And how do u think, can i know their terms or it's ok that they apply their new rules each time they want.
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Old 04-09-2008, 04:47 AM   #7
cayme
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and one more thing. if they'd like to keep me in their client base they'd explain the situation and propose some solutions, including and accenting on dedi. and i'd accept it, because now my biz changed and i need more.

but all this situation i wrote above looks like hostgator says: you're in ass. use our dedicated server and may be it'll change something. pay for over shit more and you'll be happy.

fuck out hostgator. i payed you from july 07. and if you'd like to keep relations with me you'd speak with me like with customer and not as a piece of shit. now shit is you and your hosting.
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Old 04-09-2008, 04:51 AM   #8
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hostgaytor is krap you were......
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Old 04-09-2008, 05:01 AM   #9
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They did what any other host on a shared server would have done, why are you blaming them? You're the one that created the problem.
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Old 04-09-2008, 05:24 AM   #10
dij
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I had same issues with seohosting.com (same company)

Many of my accounts run the same scripts/sites set-up and some get suspended while others work fine, even tho the traffic is low.
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Old 04-09-2008, 05:41 AM   #11
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Never had issues with Dreamhost, people like to bitch about them but as long as you don't run a 100K tgp there they are just fine.
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Old 04-09-2008, 05:50 AM   #12
fluffygrrl
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Ok, let me tell you their terms, not that I know them in particular, but then again, it's so painfully obvious.

A shared server is usually a dual/quad running 50 to 250 to 5000 websites off it.

The sys admin gets paged every time the services running go over a certain delay.

He logs in for 5 minutes, lists the running processes, identifies who's using most of the resources, and shuts them down.

A bunch of trained monkeys in indochina will go back and forth on email with the respective, if he insists on emailing. To spare his time and effort, he could as well email Liza, or some morphing rss feed.

Things are like so because they make pennies out of you, and the sysadmin bills his time in the hundreds. And the pennies are per month and the hundreds are per hour.
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Old 04-09-2008, 06:13 AM   #13
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2 fluffygrrl
np, hostgator made his decision and i understood that it's very usual hosting company. and if you want durable hosting - you need to look for it in another place.

hosting where u'll get all the info u need in any situation and will choose appropriate plan.

and if you'd reed my previous post u'd find my position: i'm ready to pay more, but explain me what has happened. if hosting doesn't want conversation with customers, than it sucks. any questions?
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Old 04-09-2008, 06:15 AM   #14
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and one more question.
why this shitty hosting blocked sites which are running ok?

my decision: all facts these 2 days point that Hostgator is a piece of shit.
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Old 04-09-2008, 06:28 AM   #15
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they are volume supplier, so don't expect personalized service

Note: block all chinese and korea traffic ( as well as Russia ) ... when shit happens it is ofthen from there .. and those countries never bring back a penny of income.
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Old 04-09-2008, 06:30 AM   #16
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I used them about 6 years ago and can't remember why I dumped them, similar shit I think.
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Old 04-09-2008, 06:33 AM   #17
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get dedicated ....
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Old 04-09-2008, 07:04 AM   #18
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You flat out missed my point, akacy.

They make PENNIES, as in, 0.01$ is a penny, per month, from you.

Competent server tech professional timecosts hundreds, as in, $100 is a hundred, per hour.

So, 6 months of your account is BARELY worth 6 seconds of tech time.

Do you go into a bar and order 0.000001 ml of vodka ? Do you go to the market and try to buy 1/100 of a grain of rice ?

You will not get what you want for what you're paying, there or anywhere else.

You can say restaurant X is a shit restaurant, because when I asked for one single pea in bechamel sauce they just laughed, while restaurant Y isn't a shit restaurant, because when I asked for one single pea in bechamel sauce they explained it all to me.

You can say it, but it's nonsense. The only difference between the two is that apparently restaurant Y has a hostess with a bum fetish who has too much spare time on her hands.
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Old 04-09-2008, 07:07 AM   #19
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Quote:
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get what you pay for
exactly
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Old 04-09-2008, 07:13 AM   #20
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Quote:
Originally Posted by fluffygrrl View Post
You flat out missed my point, akacy.

They make PENNIES, as in, 0.01$ is a penny, per month, from you.

Competent server tech professional timecosts hundreds, as in, $100 is a hundred, per hour.

So, 6 months of your account is BARELY worth 6 seconds of tech time.

Do you go into a bar and order 0.000001 ml of vodka ? Do you go to the market and try to buy 1/100 of a grain of rice ?

You will not get what you want for what you're paying, there or anywhere else.

You can say restaurant X is a shit restaurant, because when I asked for one single pea in bechamel sauce they just laughed, while restaurant Y isn't a shit restaurant, because when I asked for one single pea in bechamel sauce they explained it all to me.

You can say it, but it's nonsense. The only difference between the two is that apparently restaurant Y has a hostess with a bum fetish who has too much spare time on her hands.
nice try but I still doubt he gets it
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Old 04-09-2008, 07:24 AM   #21
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ok fluffygrrl

thx for doubling ))

tomorrow i'll move to my dedi, but.. {here i'd double my previos posts}

peace ;)
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Old 04-09-2008, 09:54 AM   #22
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i agree. stay away from these clowns.
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Old 04-09-2008, 11:17 AM   #23
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now i am so glad i didn`t chose them. I remember that i found a weirdo dude at support and make me change my mind right away

I am so happy with my old host :D
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Old 04-09-2008, 11:53 AM   #24
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The problem probably wasn't the bytes transferred, more the number of requests hitting the server. 500 connections each requesting an object of 100 bytes will generally consume more resources than 1 connection requesting an object of 50000 bytes.

On a dedicated this could still be an issue (if your server config isn't properly tweaked) but for a shared server that is normally only spending a tiny fraction of time processing requests from each of its few hundred web sites it can bring things to a grinding halt pretty quickly.

BTW, if you decided to go dedicated I hope you've learned your lesson and DON'T go with hostgator
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Old 04-09-2008, 10:41 PM   #25
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To some extent they should have blocked any traffic from that site.

I do shit like this:

Code:
RewriteCond %{HTTP_REFERER} ^http://www.teenslagune.com [NC]
RewriteRule /* http://www.teenslagune.com [R,L]
Send the fuckers back to themselves.
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Old 04-09-2008, 10:44 PM   #26
cayme
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thx V_RocKs

that's the best answer in this topic ;)

will try to do so at my dedi
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Old 04-22-2008, 10:04 AM   #27
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works fine for me
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Old 04-22-2008, 10:36 AM   #28
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Quote:
Originally Posted by OG LennyT View Post
get what you pay for
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Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
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Old 04-22-2008, 10:48 AM   #29
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I agree with akacayman - hostgator has great prices - but if you really put their support to the test and by that i mean just ask them a half-ass technical question to which they should know the answer, it might become painfully obvious these guys are in it all for the money - only. Hey don't get me wrong money is great ... but try Brad Mitchell and MojoHost - those guys are on their shit. They have love for what they do, they take pride in it - and my experience has been Im not a number, im a name, and they even call at random times - and help me out and give advice. Support response via ticket or email with hostgator - 24-48 hours even with a dedicated server (even with 5+). Hostgator's so called Chat support is all sales people. But Mojohost (dot) com - they guys get you setup, answer any questions anytime of the day, and response is typically under 5 mins, and never over 20 mins - at least i havent seen it.

Im not really into bashing people or companies - but the hostgator fuckers - uggghhh.

Anyway my two cents, and I know there are prob. alot of you out their that love hostgator, and find them to be the shit - i was with them for 3 years, I wish i could say the same. Maybe i was just the unlucky one.
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Last edited by skrinkladoo; 04-22-2008 at 10:49 AM.. Reason: typo
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Old 04-22-2008, 11:15 AM   #30
ilbb
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you should go with own dedicated server - it's pretty cheap now
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Old 04-22-2008, 12:48 PM   #31
Dennis69
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I tested them for a couple of months and they suck! Move your ded to a more reliable host!
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Old 04-22-2008, 01:56 PM   #32
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Originally Posted by skrinkladoo View Post
and they even call at random times
The webhost pop-in.
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Old 04-22-2008, 02:53 PM   #33
Horny Dude
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Let me be the first to plug http://www.webair.com/! Been with them for years & service is great.
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Old 04-22-2008, 03:56 PM   #34
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You expected good service from hostgator? HA!
Go wiht webair..
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Old 04-24-2008, 10:46 AM   #35
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I had a same shitty experience with host gator support. I was taking over a website of a model, she has been battling with host gator shutting off her website. They couldn't tell her what was wrong just that she was using too much bandwidth and loading the server down or whatever. So i took 10 seconds logged in a examined the apache logs. Noticed everything was from a particular user/pass and different IPs. So in a matter of 10 seconds I could tell her that i found the problem and fixed it by changing the password of the account.

This is such a basic admin task, how could hostgator not figure this out? they suck.
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Old 04-24-2008, 11:00 AM   #36
videosc
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I've had good service from HostGator so far. Reading your first post it sounds like they handled it in a professional way. Did you try actually calling them and ask to speak to a supervisor?
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Old 04-24-2008, 11:08 AM   #37
directfiesta
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I've had good service from HostGator so far.
How long is " so far " ? years, months, weeks, days, hours ????
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Old 04-24-2008, 11:15 AM   #38
Barefootsies
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How long is " so far " ? hours ????
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