Hostgator - the worst hosting provider
 

Till 04.08 it was very good hosting provider.

But in 10:00 i received e-mail from them:

Ok, see the statistic for this domain:
and a piece of log:


The deal was that this site http://1.991xx.com/html/31/2008-4-8/85573.shtml hotlinked my images and lots of chinese visited it. i enabled hotlink protection, wrote about this in ticket, my acc was enabled in an hour but only for a minute.
i received another their reply:

So as i undertood antihotlinking is not working properly in this shitty service.

On this domain i was launching only freesites. Also there were 2 another working domains. Now this shitty hosting suspended them too. And i receive rejections from the biggest LL and losemy reputation.

BTW they think that 2gb traffic is really a great deal!!! And they have have made !NO attempt to help me in this situation. NO advice or even no suggestion.

But in each their reply they propose me to use dedicated server! Sure now i'll use it, but not in this shitty hosting provider!!!

fuck the chineses

get what you pay for

haha i am surprised that there are still people hosting there after all the horror stories. don't complain dude, get a decent host!

It has it's limits. However, from what you're saying, they seem to have decided they won't let you do 400 simultaneous connections and told you so. Seems pretty on the up and up, and really, par for the course for an oversold $3 shared or whatever.

You quote them giving you the advice, and the suggestion to move to dedicated. What more do you want?

I asked them few times about the reasons they decided to suspend my acc.
But there was NO answer. So, if this's not written in their terms - what is the reason of suspending. And this hosting cost $10. I don't say that it's a big price, i just say that they warranty good hosting for this price.

And how do u think, can i know their terms or it's ok that they apply their new rules each time they want.

and one more thing. if they'd like to keep me in their client base they'd explain the situation and propose some solutions, including and accenting on dedi. and i'd accept it, because now my biz changed and i need more.

but all this situation i wrote above looks like hostgator says: you're in ass. use our dedicated server and may be it'll change something. pay for over shit more and you'll be happy.

fuck out hostgator. i payed you from july 07. and if you'd like to keep relations with me you'd speak with me like with customer and not as a piece of shit. now shit is you and your hosting.

hostgaytor:upsidedow is krap you were......

They did what any other host on a shared server would have done, why are you blaming them? You're the one that created the problem.

I had same issues with seohosting.com (same company)

Many of my accounts run the same scripts/sites set-up and some get suspended while others work fine, even tho the traffic is low.

Never had issues with Dreamhost, people like to bitch about them but as long as you don't run a 100K tgp there they are just fine.

Ok, let me tell you their terms, not that I know them in particular, but then again, it's so painfully obvious.

A shared server is usually a dual/quad running 50 to 250 to 5000 websites off it.

The sys admin gets paged every time the services running go over a certain delay.

He logs in for 5 minutes, lists the running processes, identifies who's using most of the resources, and shuts them down.

A bunch of trained monkeys in indochina will go back and forth on email with the respective, if he insists on emailing. To spare his time and effort, he could as well email Liza, or some morphing rss feed.

Things are like so because they make pennies out of you, and the sysadmin bills his time in the hundreds. And the pennies are per month and the hundreds are per hour.

2 fluffygrrl
np, hostgator made his decision and i understood that it's very usual hosting company. and if you want durable hosting - you need to look for it in another place.

hosting where u'll get all the info u need in any situation and will choose appropriate plan.

and if you'd reed my previous post u'd find my position: i'm ready to pay more, but explain me what has happened. if hosting doesn't want conversation with customers, than it sucks. any questions?

and one more question.
why this shitty hosting blocked sites which are running ok?

my decision: all facts these 2 days point that Hostgator is a piece of shit.

they are volume supplier, so don't expect personalized service :2 cents:

Note: block all chinese and korea traffic ( as well as Russia ) ... when shit happens it is ofthen from there .. and those countries never bring back a penny of income.

I used them about 6 years ago and can't remember why I dumped them, similar shit I think.

get dedicated ....

You flat out missed my point, akacy.

They make PENNIES, as in, 0.01$ is a penny, per month, from you.

Competent server tech professional timecosts hundreds, as in, $100 is a hundred, per hour.

So, 6 months of your account is BARELY worth 6 seconds of tech time.

Do you go into a bar and order 0.000001 ml of vodka ? Do you go to the market and try to buy 1/100 of a grain of rice ?

You will not get what you want for what you're paying, there or anywhere else.

You can say restaurant X is a shit restaurant, because when I asked for one single pea in bechamel sauce they just laughed, while restaurant Y isn't a shit restaurant, because when I asked for one single pea in bechamel sauce they explained it all to me.

You can say it, but it's nonsense. The only difference between the two is that apparently restaurant Y has a hostess with a bum fetish who has too much spare time on her hands.

exactly :2 cents:

nice try but I still doubt he gets it :helpme:helpme:helpme:error

ok fluffygrrl

thx for doubling ))

tomorrow i'll move to my dedi, but.. {here i'd double my previos posts}

peace ;)

i agree. stay away from these clowns.

now i am so glad i didn`t chose them. I remember that i found a weirdo dude at support and make me change my mind right away :)

I am so happy with my old host :D

The problem probably wasn't the bytes transferred, more the number of requests hitting the server. 500 connections each requesting an object of 100 bytes will generally consume more resources than 1 connection requesting an object of 50000 bytes. :2 cents:

On a dedicated this could still be an issue (if your server config isn't properly tweaked) but for a shared server that is normally only spending a tiny fraction of time processing requests from each of its few hundred web sites it can bring things to a grinding halt pretty quickly.

BTW, if you decided to go dedicated I hope you've learned your lesson and DON'T go with hostgator :thumbsup

To some extent they should have blocked any traffic from that site.

I do shit like this:

Send the fuckers back to themselves.

thx V_RocKs

that's the best answer in this topic ;)

will try to do so at my dedi

works fine for mehttp://www.refme.met/sigspothg1.jpg

:2 cents:

I agree with akacayman - hostgator has great prices - but if you really put their support to the test and by that i mean just ask them a half-ass technical question to which they should know the answer, it might become painfully obvious these guys are in it all for the money - only. Hey don't get me wrong money is great ... but try Brad Mitchell and MojoHost - those guys are on their shit. They have love for what they do, they take pride in it - and my experience has been Im not a number, im a name, and they even call at random times - and help me out and give advice. Support response via ticket or email with hostgator - 24-48 hours even with a dedicated server (even with 5+). Hostgator's so called Chat support is all sales people. But Mojohost (dot) com - they guys get you setup, answer any questions anytime of the day, and response is typically under 5 mins, and never over 20 mins - at least i havent seen it.

Im not really into bashing people or companies - but the hostgator fuckers - uggghhh.

Anyway my two cents, and I know there are prob. alot of you out their that love hostgator, and find them to be the shit - i was with them for 3 years, I wish i could say the same. Maybe i was just the unlucky one.

you should go with own dedicated server - it's pretty cheap now

I tested them for a couple of months and they suck! Move your ded to a more reliable host!

The webhost pop-in.

Let me be the first to plug http://www.webair.com/! Been with them for years & service is great.

You expected good service from hostgator? HA!
Go wiht webair..

I had a same shitty experience with host gator support. I was taking over a website of a model, she has been battling with host gator shutting off her website. They couldn't tell her what was wrong just that she was using too much bandwidth and loading the server down or whatever. So i took 10 seconds logged in a examined the apache logs. Noticed everything was from a particular user/pass and different IPs. So in a matter of 10 seconds I could tell her that i found the problem and fixed it by changing the password of the account.

This is such a basic admin task, how could hostgator not figure this out? they suck.

I've had good service from HostGator so far. Reading your first post it sounds like they handled it in a professional way. Did you try actually calling them and ask to speak to a supervisor?

How long is " so far " ? years, months, weeks, days, hours ????

:1orglaugh:1orglaugh:1orglaugh:1orglaugh