Server related issue - Anyone ever encounter this problem before? - GoFuckYourself.com

Nismo · 09-06-2007, 10:18 AM

So, I wake up this morning and realize my server is running ultra slow. So, I reboot it. Still running slow. So, I email my host and let them know my server is running incredibly slow for some reason.

I get this email back:
Your web server need to be optimized, since you're under self manage plan I'm afraid either you'll be charged for optimization or you've to upgrade your management plan to Fully manage if you want us to optimize it.

Is this normal procedure for a host? Or are they just trying to take advantage of me?

darksoul · 09-06-2007, 10:19 AM

Well you're on a self-managed server. (Self-managed means you do the stuff)
Why would you expect them to take care of your server for free ?

Tom_PM · 09-06-2007, 10:21 AM

"optimized"? Do they mean the disk is fragmented or something?

I have fully managed servers, so cant help ya there sorry.

Nismo · 09-06-2007, 10:21 AM

Quote:

Originally Posted by darksoul

Well you're on a self-managed server. (Self-managed means you do the stuff)
Why would you expect them to take care of your server for free ?

You missed the entire point of my post.

Nismo · 09-06-2007, 10:22 AM

Quote:

Originally Posted by PR_Tom

"optimized"? Do they mean the disk is fragmented or something?

I have fully managed servers, so cant help ya there sorry.

I dont know what they mean, yet. Im trying to get answers from them right now.

I just thought it was weird they told me i need to "optimize" my server. I take care of it myself, but this was a little off to me, or so I thought.

Tom_PM · 09-06-2007, 10:24 AM

Maybe they are .. Perhaps they could possibly explain to you WTF they mean without billing you for an answer, lol.

darksoul · 09-06-2007, 10:24 AM

so you think optimizing your web server which is most likely apache
is bullshit ?

StuartD · 09-06-2007, 10:29 AM

Quote:

Originally Posted by darksoul

so you think optimizing your web server which is most likely apache
is bullshit ?

No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.

Tom_PM · 09-06-2007, 10:29 AM

I cant actually imagine managing my own with all the upgrades and patches and security requirements to stay on top of things.. more power to those who do it!

darksoul · 09-06-2007, 10:30 AM

Quote:

Originally Posted by StuartD

No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.

But since he manages his own server, I assume he at least knows how to
see if someone logged in to it !!

Nismo · 09-06-2007, 10:31 AM

Quote:

Originally Posted by StuartD

No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.

Ding Ding Ding.

Actually, its been fine for over 2 years. Then today all of a sudden, meltdown.

darksoul · 09-06-2007, 10:36 AM

Quote:

Originally Posted by Nismo

Actually, its been fine for over 2 years. Then today all of a sudden, meltdown.

That can be easily caused by a spike in traffic or someone hitting some
of your scripts.

GrouchyAdmin · 09-06-2007, 10:38 AM

Have you checked for any spikes in traffic, or any other tell-tale signs in your logs like a dead disk on the RAID? If something happens 'overnight', there's obviously an issue, but there's no need to get out the tinfoil hat. Most hosts don't 'have it out for you' if you opt to not use their services; they're too busy dealing with other customers.

E: Oh, hey, Darksoul. 'Sup?

ztik · 09-06-2007, 10:39 AM

I have managed my own servers ever since servers were invented.

Describe your problem a little bit more. List your server specs.

woj · 09-06-2007, 10:49 AM

it's probably nothing major, but you probably need to hire some tech to check it out for you...

Nismo · 09-06-2007, 10:57 AM

It's nothing major - im pretty sure i got it fixed now.

Thanks guys.

09-06-2007, 10:18 AM	#1
Nismo Confirmed User Join Date: May 2002 Location: FLORIDA Posts: 4,977	Server related issue - Anyone ever encounter this problem before? So, I wake up this morning and realize my server is running ultra slow. So, I reboot it. Still running slow. So, I email my host and let them know my server is running incredibly slow for some reason. I get this email back: Your web server need to be optimized, since you're under self manage plan I'm afraid either you'll be charged for optimization or you've to upgrade your management plan to Fully manage if you want us to optimize it. Is this normal procedure for a host? Or are they just trying to take advantage of me? __________________ i buy massive xxx dating traffic.

09-06-2007, 10:19 AM	#2
darksoul Confirmed User Join Date: Apr 2002 Location: /root/ Posts: 4,997	Well you're on a self-managed server. (Self-managed means you do the stuff) Why would you expect them to take care of your server for free ? __________________ 1337 5y54\|)m1n: 157717888 BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN Cambooth

09-06-2007, 10:21 AM	#3
Tom_PM Porn Meister Industry Role: Join Date: Feb 2005 Posts: 16,443	"optimized"? Do they mean the disk is fragmented or something? I have fully managed servers, so cant help ya there sorry. __________________ 43-922-863 Shut up and play your guitar.

09-06-2007, 10:24 AM	#6
Tom_PM Porn Meister Industry Role: Join Date: Feb 2005 Posts: 16,443	Maybe they are .. Perhaps they could possibly explain to you WTF they mean without billing you for an answer, lol. __________________ 43-922-863 Shut up and play your guitar.

09-06-2007, 10:24 AM	#7
darksoul Confirmed User Join Date: Apr 2002 Location: /root/ Posts: 4,997	so you think optimizing your web server which is most likely apache is bullshit ? __________________ 1337 5y54\|)m1n: 157717888 BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN Cambooth

09-06-2007, 10:29 AM	#9
Tom_PM Porn Meister Industry Role: Join Date: Feb 2005 Posts: 16,443	I cant actually imagine managing my own with all the upgrades and patches and security requirements to stay on top of things.. more power to those who do it! __________________ 43-922-863 Shut up and play your guitar.

09-06-2007, 10:38 AM	#13
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	Have you checked for any spikes in traffic, or any other tell-tale signs in your logs like a dead disk on the RAID? If something happens 'overnight', there's obviously an issue, but there's no need to get out the tinfoil hat. Most hosts don't 'have it out for you' if you opt to not use their services; they're too busy dealing with other customers. E: Oh, hey, Darksoul. 'Sup? __________________ AIM: GrouchyGfy

09-06-2007, 10:39 AM	#14
ztik Confirmed User Industry Role: Join Date: Aug 2001 Location: Nomad Posts: 5,196	I have managed my own servers ever since servers were invented. Describe your problem a little bit more. List your server specs. __________________ .

09-06-2007, 10:49 AM	#15
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	it's probably nothing major, but you probably need to hire some tech to check it out for you... __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

09-06-2007, 10:57 AM	#16
Nismo Confirmed User Join Date: May 2002 Location: FLORIDA Posts: 4,977	It's nothing major - im pretty sure i got it fixed now. Thanks guys. __________________ i buy massive xxx dating traffic.