Server related issue - Anyone ever encounter this problem before?

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  • Nismo
    Confirmed User
    • May 2002
    • 4977
    #1

    Server related issue - Anyone ever encounter this problem before?

    So, I wake up this morning and realize my server is running ultra slow. So, I reboot it. Still running slow. So, I email my host and let them know my server is running incredibly slow for some reason.

    I get this email back:
    Your web server need to be optimized, since you're under self manage plan I'm afraid either you'll be charged for optimization or you've to upgrade your management plan to Fully manage if you want us to optimize it.

    Is this normal procedure for a host? Or are they just trying to take advantage of me?
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    Tags: None
    • darksoul
      Confirmed User
      • Apr 2002
      • 4997
      #2
      Well you're on a self-managed server. (Self-managed means you do the stuff)
      Why would you expect them to take care of your server for free ?
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        • Tom_PM
          Porn Meister
          • Feb 2005
          • 16443
          #3
          "optimized"? Do they mean the disk is fragmented or something?

          I have fully managed servers, so cant help ya there sorry.
          43-922-863 Shut up and play your guitar.

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            • Nismo
              Confirmed User
              • May 2002
              • 4977
              #4
              Originally posted by darksoul
              Well you're on a self-managed server. (Self-managed means you do the stuff)
              Why would you expect them to take care of your server for free ?
              You missed the entire point of my post.
              i buy massive xxx dating traffic.

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                • Nismo
                  Confirmed User
                  • May 2002
                  • 4977
                  #5
                  Originally posted by PR_Tom
                  "optimized"? Do they mean the disk is fragmented or something?

                  I have fully managed servers, so cant help ya there sorry.
                  I dont know what they mean, yet. Im trying to get answers from them right now.

                  I just thought it was weird they told me i need to "optimize" my server. I take care of it myself, but this was a little off to me, or so I thought.
                  Last edited by Nismo; 09-06-2007, 09:23 AM.
                  i buy massive xxx dating traffic.

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                    • Tom_PM
                      Porn Meister
                      • Feb 2005
                      • 16443
                      #6
                      Maybe they are .. Perhaps they could possibly explain to you WTF they mean without billing you for an answer, lol.
                      43-922-863 Shut up and play your guitar.

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                        • darksoul
                          Confirmed User
                          • Apr 2002
                          • 4997
                          #7
                          so you think optimizing your web server which is most likely apache
                          is bullshit ?
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                          BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN
                          Cambooth

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                            • StuartD
                              Sofa King Band
                              • Jul 2002
                              • 29903
                              #8
                              Originally posted by darksoul
                              so you think optimizing your web server which is most likely apache
                              is bullshit ?
                              No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.
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                                • Tom_PM
                                  Porn Meister
                                  • Feb 2005
                                  • 16443
                                  #9
                                  I cant actually imagine managing my own with all the upgrades and patches and security requirements to stay on top of things.. more power to those who do it!
                                  43-922-863 Shut up and play your guitar.

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                                    • darksoul
                                      Confirmed User
                                      • Apr 2002
                                      • 4997
                                      #10
                                      Originally posted by StuartD
                                      No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.
                                      But since he manages his own server, I assume he at least knows how to
                                      see if someone logged in to it !!
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                                      BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN
                                      Cambooth

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                                        • Nismo
                                          Confirmed User
                                          • May 2002
                                          • 4977
                                          #11
                                          Originally posted by StuartD
                                          No, he means that it was fine yesterday and super slow today.... so something must have changed... which could likely have been the host tampering in order to get him to pay more for them to "fix" what they tampered with.
                                          Ding Ding Ding.

                                          Actually, its been fine for over 2 years. Then today all of a sudden, meltdown.
                                          i buy massive xxx dating traffic.

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                                            • darksoul
                                              Confirmed User
                                              • Apr 2002
                                              • 4997
                                              #12
                                              Originally posted by Nismo
                                              Actually, its been fine for over 2 years. Then today all of a sudden, meltdown.
                                              That can be easily caused by a spike in traffic or someone hitting some
                                              of your scripts.
                                              1337 5y54|)m1n: 157717888
                                              BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN
                                              Cambooth

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                                                • GrouchyAdmin
                                                  Now choke yourself!
                                                  • Apr 2006
                                                  • 12085
                                                  #13
                                                  Have you checked for any spikes in traffic, or any other tell-tale signs in your logs like a dead disk on the RAID? If something happens 'overnight', there's obviously an issue, but there's no need to get out the tinfoil hat. Most hosts don't 'have it out for you' if you opt to not use their services; they're too busy dealing with other customers.

                                                  E: Oh, hey, Darksoul. 'Sup?

                                                    Comment

                                                    • ztik
                                                      Confirmed User
                                                      • Aug 2001
                                                      • 5196
                                                      #14
                                                      I have managed my own servers ever since servers were invented.

                                                      Describe your problem a little bit more. List your server specs.
                                                      .

                                                        Comment

                                                        • woj
                                                          <&(©¿©)&>
                                                          • Jul 2002
                                                          • 47882
                                                          #15
                                                          it's probably nothing major, but you probably need to hire some tech to check it out for you...
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                                                            • Nismo
                                                              Confirmed User
                                                              • May 2002
                                                              • 4977
                                                              #16
                                                              It's nothing major - im pretty sure i got it fixed now.

                                                              Thanks guys.
                                                              i buy massive xxx dating traffic.

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