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Epassporte response time ? Epassporte response time ?
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-23-2007, 09:57 AM   #1
superdio
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Epassporte response time ?
How much it takes those days to get an email response from epassporte ?
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Old 05-23-2007, 10:03 AM   #2
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hit up micheal

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Old 05-23-2007, 10:08 AM   #3
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Or you can email me at [email protected]
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Old 05-23-2007, 10:56 AM   #4
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Or you can email me at [email protected]

Thanks Michael, the mail is sent.
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Old 05-23-2007, 11:03 AM   #5
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epassporte? response? HAHAHAHA

do they even have people that answer emails? I just assumed it was there to make people feel more comfortable but wasn't actually used...haha

I would imagine over the past 2 years I have sent at least 20 emails and never got a single response
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Old 05-23-2007, 11:15 AM   #6
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epassporte? response? HAHAHAHA

do they even have people that answer emails? I just assumed it was there to make people feel more comfortable but wasn't actually used...haha

I would imagine over the past 2 years I have sent at least 20 emails and never got a single response
If you have any questions or concerns about your account you are always welcome to contact me.
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Old 05-23-2007, 11:47 AM   #7
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How much it takes those days to get an email response from epassporte ?
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Old 05-23-2007, 11:54 AM   #8
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If you have any questions or concerns about your account you are always welcome to contact me.
is it weird for me to think that submitting a support request from the admin should get me the same level of service?

I mean, it is nice and all that you offer immediate help on GFY, but what about the 20 times I didn't know that and submitted a request from the backend with no response?
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Old 05-23-2007, 03:09 PM   #9
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Quote:
Originally Posted by Jace View Post
is it weird for me to think that submitting a support request from the admin should get me the same level of service?

I mean, it is nice and all that you offer immediate help on GFY, but what about the 20 times I didn't know that and submitted a request from the backend with no response?
I was asking the same thing about a week ago. Seriously not the way to run a business, especially one that handles other peoples money and routinely locks accounts. I will not even consider using epassporte for my Program until I can get a reasonable response from the support page. Or maybe they should consider adding Michaels email to the support page. I seriously have issues with a company giving preferential treatment to anyone. Either provide the service or don't. That's not a lot to ask. Hell it took a week for them to send me a canned response. It said, "good to see you issue has been resolved," when in fact nothing had been done.
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Old 05-23-2007, 04:46 PM   #10
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i been waiting ..like 6 days now to get a email reply ...after reading this i no why...great service epassporte

I use to get a reply from them a year ago ..i guess times change and they dont need customers anymore ....they have our money
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