Epassporte response time ?

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  • superdio
    Confirmed User
    • Jun 2005
    • 133
    #1

    Epassporte response time ?

    How much it takes those days to get an email response from epassporte ?
    -
    Benito
    Tags: None
    • Forest
      Confirmed User
      • Aug 2001
      • 9135
      #2
      hit up micheal

      95431302 - icq

        Comment

        • Michael O
          More Cowbell
          • Jul 2001
          • 10607
          #3
          Or you can email me at [email protected]
          Truth Teller

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            • superdio
              Confirmed User
              • Jun 2005
              • 133
              #4
              Originally posted by Michael O
              Or you can email me at [email protected]

              Thanks Michael, the mail is sent.
              -
              Benito

                Comment

                • Jace
                  FBOP Class Of 2013
                  • Jan 2004
                  • 35562
                  #5
                  epassporte? response? HAHAHAHA

                  do they even have people that answer emails? I just assumed it was there to make people feel more comfortable but wasn't actually used...haha

                  I would imagine over the past 2 years I have sent at least 20 emails and never got a single response

                    Comment

                    • Michael O
                      More Cowbell
                      • Jul 2001
                      • 10607
                      #6
                      Originally posted by Jace
                      epassporte? response? HAHAHAHA

                      do they even have people that answer emails? I just assumed it was there to make people feel more comfortable but wasn't actually used...haha

                      I would imagine over the past 2 years I have sent at least 20 emails and never got a single response
                      If you have any questions or concerns about your account you are always welcome to contact me.
                      Truth Teller

                        Comment

                        • Barefootsies
                          Choice is an Illusion
                          • Feb 2005
                          • 42635
                          #7
                          Originally posted by superdio
                          How much it takes those days to get an email response from epassporte ?
                          Should You Email Your Members?

                          Link1 | Link2 | Link3

                          Enough Said.

                          "Would you rather live like a king for a year or like a prince forever?"

                            Comment

                            • Jace
                              FBOP Class Of 2013
                              • Jan 2004
                              • 35562
                              #8
                              Originally posted by Michael O
                              If you have any questions or concerns about your account you are always welcome to contact me.
                              is it weird for me to think that submitting a support request from the admin should get me the same level of service?

                              I mean, it is nice and all that you offer immediate help on GFY, but what about the 20 times I didn't know that and submitted a request from the backend with no response?

                                Comment

                                • Lance69
                                  Confirmed User
                                  • Jan 2005
                                  • 2266
                                  #9
                                  Originally posted by Jace
                                  is it weird for me to think that submitting a support request from the admin should get me the same level of service?

                                  I mean, it is nice and all that you offer immediate help on GFY, but what about the 20 times I didn't know that and submitted a request from the backend with no response?
                                  I was asking the same thing about a week ago. Seriously not the way to run a business, especially one that handles other peoples money and routinely locks accounts. I will not even consider using epassporte for my Program until I can get a reasonable response from the support page. Or maybe they should consider adding Michaels email to the support page. I seriously have issues with a company giving preferential treatment to anyone. Either provide the service or don't. That's not a lot to ask. Hell it took a week for them to send me a canned response. It said, "good to see you issue has been resolved," when in fact nothing had been done.
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                                    • Horny Guy
                                      Confirmed User
                                      • Jan 2002
                                      • 1677
                                      #10
                                      i been waiting ..like 6 days now to get a email reply ...after reading this i no why...great service epassporte

                                      I use to get a reply from them a year ago ..i guess times change and they dont need customers anymore ....they have our money
                                      Great hosting and Lots of Ip's

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