Epassporte response time ?
 

How much it takes those days to get an email response from epassporte ?

hit up micheal

95431302 - icq

Or you can email me at [email protected]

Thanks Michael, the mail is sent.

epassporte? response? HAHAHAHA

do they even have people that answer emails? I just assumed it was there to make people feel more comfortable but wasn't actually used...haha

I would imagine over the past 2 years I have sent at least 20 emails and never got a single response

If you have any questions or concerns about your account you are always welcome to contact me.

is it weird for me to think that submitting a support request from the admin should get me the same level of service?

I mean, it is nice and all that you offer immediate help on GFY, but what about the 20 times I didn't know that and submitted a request from the backend with no response?

I was asking the same thing about a week ago. Seriously not the way to run a business, especially one that handles other peoples money and routinely locks accounts. I will not even consider using epassporte for my Program until I can get a reasonable response from the support page. Or maybe they should consider adding Michaels email to the support page. I seriously have issues with a company giving preferential treatment to anyone. Either provide the service or don't. That's not a lot to ask. Hell it took a week for them to send me a canned response. It said, "good to see you issue has been resolved," when in fact nothing had been done.

i been waiting ..like 6 days now to get a email reply ...after reading this i no why...great service epassporte :321GFY

I use to get a reply from them a year ago ..i guess times change and they dont need customers anymore ....they have our money :helpme