Should billing companies have the option of offering zero support on weekends? - GoFuckYourself.com

jact · 05-21-2007, 11:15 AM

I find this really frustrating, they take nearly my entire work day on Monday to reply to something sent after end of day Friday... I don't know about you people but I work weekends.

StuartD · 05-21-2007, 11:31 AM

In today's world, even many offline businesses have to be available 24/7 or else they just can't compete.... people require 24/7 support now. 9-5 is a thing of the past, especially online.

Barefootsies · 05-21-2007, 11:42 AM

Quote:

Originally Posted by StuartD

In today's world, even many offline businesses have to be available 24/7 or else they just can't compete.... people require 24/7 support now. 9-5 is a thing of the past, especially online.

True dat sire.

It amazes me when I come across an online company, or program with zero support on weekends. I have cut back, and do not do as much on the weekends as I did a few years back, but it is still frustrating.

Then they come in on Monday, and are backlogged from the weekend for more delays.

mattz · 05-21-2007, 11:44 AM

This weekend was the first weekend I haven't worked all year, and maybe even last year. It felt really good, and my batteries are recharged.

emjay · 05-21-2007, 12:00 PM

No. Processors are the gatekeepers of webmasters money and should be availabe 24/7/365

germ · 05-21-2007, 12:08 PM

it seems like this is the norm as opposed to the exception.

its MUCH harder to get ahold of reps on the weekends, and I've even had a couple say "cmon man...its the weekend", when I complained about it.

If the internet doesnt shut down at 5pm on friday, keep working.

05-21-2007, 11:15 AM	#1
jact Confirmed User Join Date: Sep 2002 Location: Oakville, Canada Posts: 9,134	Should billing companies have the option of offering zero support on weekends? I find this really frustrating, they take nearly my entire work day on Monday to reply to something sent after end of day Friday... I don't know about you people but I work weekends. __________________ Free agent

05-21-2007, 11:31 AM	#2
StuartD Sofa King Band Join Date: Jul 2002 Location: Outside the box Posts: 29,903	In today's world, even many offline businesses have to be available 24/7 or else they just can't compete.... people require 24/7 support now. 9-5 is a thing of the past, especially online. __________________ This is me on facebook This is me on twitter

05-21-2007, 12:00 PM	#5
emjay Confirmed User Join Date: Dec 2004 Location: Back in Blighty Posts: 4,280	No. Processors are the gatekeepers of webmasters money and should be availabe 24/7/365 __________________ I Run 500+ WhatsApp Groups. The Zuck Owns Me www.emjayconsultancy.com

05-21-2007, 11:44 AM	#4
mattz Confirmed User Industry Role: Join Date: Dec 2001 Location: AZ Posts: 7,697	This weekend was the first weekend I haven't worked all year, and maybe even last year. It felt really good, and my batteries are recharged.

05-21-2007, 12:08 PM	#6
germ ( o Y o ) Industry Role: Join Date: Oct 2002 Posts: 3,108	it seems like this is the norm as opposed to the exception. its MUCH harder to get ahold of reps on the weekends, and I've even had a couple say "cmon man...its the weekend", when I complained about it. If the internet doesnt shut down at 5pm on friday, keep working.