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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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05-21-2007, 11:15 AM
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#1 |
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Confirmed User
Join Date: Sep 2002
Location: Oakville, Canada
Posts: 9,134
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Should billing companies have the option of offering zero support on weekends?
I find this really frustrating, they take nearly my entire work day on Monday to reply to something sent after end of day Friday... I don't know about you people but I work weekends.
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Free agent |
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05-21-2007, 11:31 AM
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#2 |
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Sofa King Band
Join Date: Jul 2002
Location: Outside the box
Posts: 29,903
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In today's world, even many offline businesses have to be available 24/7 or else they just can't compete.... people require 24/7 support now. 9-5 is a thing of the past, especially online.
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05-21-2007, 11:42 AM
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#3 | |
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Choice is an Illusion
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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Quote:
It amazes me when I come across an online company, or program with zero support on weekends. I have cut back, and do not do as much on the weekends as I did a few years back, but it is still frustrating. Then they come in on Monday, and are backlogged from the weekend for more delays.  |
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05-21-2007, 11:44 AM
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#4 |
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Confirmed User
Industry Role:
Join Date: Dec 2001
Location: AZ
Posts: 7,697
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This weekend was the first weekend I haven't worked all year, and maybe even last year. It felt really good, and my batteries are recharged.
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05-21-2007, 12:00 PM
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#5 |
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Confirmed User
Join Date: Dec 2004
Location: Back in Blighty
Posts: 4,280
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No. Processors are the gatekeepers of webmasters money and should be availabe 24/7/365
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05-21-2007, 12:08 PM
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#6 |
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( o Y o )
Industry Role:
Join Date: Oct 2002
Posts: 3,108
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it seems like this is the norm as opposed to the exception.
its MUCH harder to get ahold of reps on the weekends, and I've even had a couple say "cmon man...its the weekend", when I complained about it. If the internet doesnt shut down at 5pm on friday, keep working. |
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