Should billing companies have the option of offering zero support on weekends?
 

I find this really frustrating, they take nearly my entire work day on Monday to reply to something sent after end of day Friday... I don't know about you people but I work weekends. :(

In today's world, even many offline businesses have to be available 24/7 or else they just can't compete.... people require 24/7 support now. 9-5 is a thing of the past, especially online.

True dat sire.

It amazes me when I come across an online company, or program with zero support on weekends. I have cut back, and do not do as much on the weekends as I did a few years back, but it is still frustrating.

Then they come in on Monday, and are backlogged from the weekend for more delays.

:disgust

This weekend was the first weekend I haven't worked all year, and maybe even last year. It felt really good, and my batteries are recharged.

No. Processors are the gatekeepers of webmasters money and should be availabe 24/7/365

it seems like this is the norm as opposed to the exception.

its MUCH harder to get ahold of reps on the weekends, and I've even had a couple say "cmon man...its the weekend", when I complained about it.

If the internet doesnt shut down at 5pm on friday, keep working.