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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
So Fucking Banned
Join Date: Oct 2002
Location: MaxCash.com
Posts: 12,745
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My new BroadBand is shit - how do I get out of the contract?
I have to reload every page 2 or 3 times and they say nothing is wrong - I pay about $60 a month for an 8mb package that only delivers 4-6mb.
They say I have a 12 month contract so GFY (or words to that effect) - should I just stop paying and wait until they do something or should I go legal first? Its bloody annoying. |
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#2 |
Let's do some business!
Industry Role:
Join Date: Sep 2004
Location: Austin, TX
Posts: 31,329
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A contract for Internet? Really? I've never had to sign one. Was this a special deal or is it standard practice?
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#3 |
So Fucking Banned
Join Date: Oct 2002
Location: MaxCash.com
Posts: 12,745
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#4 |
Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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same here, except we pay 30 euros for telephone, 21mbit ADSL (though it's only 14 mbit IP), and freeview through adsl.
I got out of my last contract simply because they stated it was 11mbit and I only ever got 1mbit. They said "some users may vary" I said "fuck you" and went to the office of fair trading, where they cancelled on my behalf for false advertising (the 'some users may vary' never figured on any of their signup pages) YMMV
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![]() For coding work - hit me up on andy // borkedcoder // com (consider figuring out the email as test #1) All models are wrong, but some are useful. George E.P. Box. p202 |
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#5 |
Confirmed User
Industry Role:
Join Date: Feb 2003
Posts: 7,340
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Are you perchance with pipex?
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#6 |
Guest
Posts: n/a
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if you are in the USA most states give you 3 to 15 days to cancel. You can list poor speed as the reason for breaking the contract...
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#7 |
So Fucking Banned
Join Date: Oct 2002
Location: MaxCash.com
Posts: 12,745
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#8 |
Too lazy to set a custom title
Join Date: Oct 2001
Location: Spartaaaaaaaaa
Posts: 14,136
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wrong DNS servers?
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#9 |
Confirmed User
Join Date: Feb 2005
Location: Costa Rica
Posts: 2,514
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Call them up and tell them you are moving overseas to work for the Peace Corps.
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#10 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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talk to them first step
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#11 |
Moo Moo Cow
Join Date: Mar 2004
Location: Washington State
Posts: 14,748
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well if they are not delivering what they promise in the contract, then prove it, and you can get out of it.
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